Toyota Yaris Complaints

888 consumer complaints on file.

#11421462June 19, 2021
UNKNOWN OR OTHER
Bumber detaches,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405750March 31, 2021
ENGINE
TL* THE CONTACT OWNS A 2019 TOYOTA YARIS. THE CONTACT TOOK THE VEHICLE TO LOU FUSZ TOYOTA (10725 MANCHESTER RD, ST. LOUIS, MO 63122) TO BE SERVICED FOR AN UNKNOWN MANUFACTURER'S RECALL TO RE-PROGRAM THE ENGINE. AFTER THE VEHICLE WAS SERVICED, THE KEYFOB FAILED TO LOCK AND UNLOCK THE VEHICLE. ADDITIONALLY, THE PUSH TO START BUTTON FAILED TO START THE VEHICLE. THE CONTACT NOTIFIED THE DEALER OF THE FAILURE. THE DEALER SUGGESTED THAT THE CONTACT RECORD A VIDEO OF THE FAILURE EXPERIENCED SO IT COULD BE SENT TO THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,833.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405045March 26, 2021
ENGINE
THE OWNERS MANUAL CAPACITIES FOR AN OIL CHANGE WITH FILTER CALLS FOR 4.4QTS. WHEN THIS AMOUNT OF OIL IS USED AND THE PROPER INSTRUCTIONS ARE FOLLOWED AS PER THE SAME MANUAL TO CHECK THE LEVEL WITH THE DIPSTICK IT SHOWS THAT IT IS OVERFILLED BY CLOSE TO 1QT. THE DEALERSHIP CAN'T EXPLAIN IT NOR CAN TOYOTA. I TRULY BELIEVE THAT THIS COULD CAUSE EITHER PREMATURE ENGINE FAILURE OR POSSIBLY AN ENGINE FIRE BECAUSE OF THIS DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404060March 20, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FROM JULY 2020 - JAN 2021, I EXPERIENCED MY VEHICLE CRANKING BUT NOT STARTING ON MULTIPLE OCCASIONS. I TOOK IT IN SEVERAL TIMES TO BE FIXED, BUT THE PROBLEM WAS INTERMITTENT AND COULD NOT BE DUPLICATED. HOWEVER, THE LAST TIME I PICKED IT UP FROM TOYOTA (PROBLEM COULD NOT BE DUPLICATED), IT HAPPENED AND I CALLED THE SERVICE ADVISOR OVER, AND HE EVEN TRIED TURNING IT, BUT IT WOULDN'T START. THE SOLUTION WAS THE KEY FOB. I INQUIRED HOW THEY KNEW IT WAS THE KEY FOB, BUT THEY DID NOT GIVE ME AN ANSWER. FEBRUARY 2021 IT STARTED TO HAPPEN AGAIN..BUT HAS NOT OCCURRED AS OF MARCH 2021. I THINK WHEN IT SHUTS OFF DRIVING ON THE FREEWAY, THEN MAYBE TOYOTA WOULD INVESTIGATE THIS MORE. THE SECOND PROBLEM THAT HAS HAPPENED INFREQUENTLY IN 2020 WAS MY BACKUP CAMERA BEING BLACKED OUT OR GLITCHY. AS OF FEBRUARY 2021, THIS WOULD OCCUR FREQUENTLY, HOWEVER INTERMITTENT AS WELL. I SHOWED THE SERVICE ADVISOR THE VIDEO OF THE PROBLEM, BUT THEY COULDN'T FIX IT IF THEY CAN'T REPLICATE IT. I CONTACTED TOYOTA CUSTOMER SERVICE AGAIN TO ADDRESS THESE TWO PROBLEMS. I THINK 2019 TOYOTA YARIS IS A LEMON VEHICLE WITH NOT MANY SOLD, THEREFORE UNLIKELY FOR TOYOTA TO TAKE ACTION IF THERE IS NO CLASS ACTION LAWSUIT MANDATING THEM. PERHAPS IT MADE FINANCIAL SENSE SIMILAR TO THE FORD PINTO. I WOULD ADVISE MORE PEOPLE WITH 2019 TOYOTA YARIS TO POST HERE, SO NHTSA COULD INVESTIGATE, CALL TOYOTA CUSTOMER SERVICE SO THEY CAN ACCOUNT FOR THE PROBLEMS, OR REACH OUT TO A LAWYER, BECAUSE YOU SHOULD NOT BE FIXING A NEW CAR TO THIS EXTENT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398800March 2, 2021
AIR BAGS
I FILED A CLAIM FOR THE AUTO AIRBAG SETTLEMENT IN 2017. I NEVER RECEIVED ANY RESPONSE AND WHEN I CONTACTED TOYOTA THEY STATED BOB BAKER DOES NOT EXIST ANYMORE. NO ONE HAS AN ANSWER. THANK YOU, AMPARO PEREZ-FLYNN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398119February 26, 2021
AIR BAGS, STRUCTURE:BODY, ENGINE
I HIT A SNOW BANK LEFT BEHIND BY A SNOWPLOW GOING 50 MPH AND AIR BAGS NEVER DEPLOYED. WAS ON A HIGHWAY, IN MOTION WHEN THIS OCCURRED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11397241February 21, 2021
AIR BAGS, SEAT BELTS
I WAS GOING 15-20 MPH ON ON RAMP TO THE FREEWAY AND ACCIDENTALLY VEERED RIGHT HITTING THE GUARD RAIL ON THE RIGHT FRONT SIDE OF THE CAR. NONE OF THE AIRBAGS DEPLOYED AND MY SEATBELT DID NOT LOCK, RESULTING IN MY FACE HITTING THE STEERING WHEEL, BREAKING MY NOSE AND CUTTING MY LIP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11395251February 8, 2021
ENGINE, UNKNOWN OR OTHER
I HAVE A 2020 TOYOTA YARIS WITH 3500 MILES THAT HAS AN INTENSE AND REPEATED VIBRATION PROBLEM THAT STARTED APPEARING 9 MONTHS AFTER I BOUGHT THE CAR NEW. WHEN I COME FULLY TO A STOP, SOMETIMES THE CAR WILL VIBRATE INTENSELY LIKE A MASSAGE CHAIR. THE VIBRATION CAN BE FELT THROUGHOUT - IN SEATS, STEERING WHEEL, DASH, BRAKE PEDAL, EVEN THE DOORS AND WINDOWS. THE VIBRATION IS SO INTENSE IT CAN BE VISUALLY SEEN. WHEN I LOOK UNDER THE HOOD, THE ENGINE IS SHAKING INTENSELY. HOWEVER, THE PROBLEM ONLY HAPPENS IN DRIVE/REVERSE AND WHEN STOPPED. IF THE CAR IS IN PARK/NEUTRAL, OR WHEN THE CAR IS MOVING, IT DOES NOT VIBRATE. THE VIBRATION COMES BACK WHEN PUT BACK INTO DRIVE/REVERSE. THE VIBRATION ONLY HAPPENS ONCE THE CAR IS WARM. CAR VIBRATES AT 500 RPM. WHEN RPM GOES UP TO 600 OR MORE, IT STOPS VIBRATING. IT ALSO STOPS VIBRATING IF THE A/C COMPRESSOR IS TURNED ON (RPMS RISING). AN INDEPENDENT MECHANIC DIAGNOSED THE PROBLEM TO BE A LOW IDLE BECAUSE IDLE RPMS WERE TOO LOW (NOT A ROUGH IDLE). I WENT TO THE TOYOTA DEALERSHIP 4 TIMES TO FIX THE PROBLEM. THEY WERE ABLE TO REPLICATE THE PROBLEM AND FILM IT HAPPENING BUT WERE NOT ABLE TO FIX IT. THE DEALERSHIP HAS CHECKED OTHER CARS FOR THE PROBLEM; THEY FIRST TOLD ME THAT MY YARIS IS THE ONLY ONE WITH THAT PROBLEM, THEN THEY CHANGED THEIR STATEMENT AND SAID "3 OTHER YARIS AT OTHER DEALERSHIPS ALSO HAD THAT PROBLEM, BUT IT IS LIKE 3 OUT OF 30,000 YARIS". THIS MEANS THAT THE VIBRATION PROBLEM IS NOT NORMAL FOR THIS CAR AND A FEW OF THESE CARS ARE DEFECTIVE (WITH MINE BEING ONE OF THEM). I WENT TO THE DEALERSHIP 4 SEPARATE TIMES REGARDING THIS ISSUE BUT THEY REFUSED OR GAVE ME AN EXCUSE, SAID THEY COULDN'T FIX IT, COULDN'T REPLICATE THE PROBLEM, ETC. MY CAR ONLY HAS 3,500 MILES AND THIS IS UNACCEPTABLE FOR A NEW CAR. TOYOTA SHOULD ACKNOWLEDGE THIS PROBLEM AND FIND AN EFFECTIVE REMEDY, TAKE THIS CAR BACK, OR COMPENSATE THE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383549December 15, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
WAS DRIVING ON THE FREEWAY AT 70 MPH AND HAD TO BRAKE FOR SLOWER TRAFFIC AHEAD. WHEN I DEPRESSED THE BRAKE PEDAL, THE ABS SYSTEM ENGAGED, BRAKING THE LEFT SIDE OF THE CAR, THEN THE RIGHT ALMOST SENDING ME OFF THE ROAD. AFTER THIS HAD HAPPENED, THE SPEEDOMETER HAD STARTED JUMPING TO DIFFERENT SPEEDS VERY RAPIDLY AND I WAS UNABLE TO TELL MY CORRECT SPEED. THE ANTILOCK BRAKES HAVE CONTINUED TO ENGAGE RANDOMLY WHEN THEY ARE NOT NEEDED, CAUSE LOSS OF BRAKING CONTROL AND THE OVERALL ABILITY TO COME TO A STOP. THE SPEEDOMETER ALSO JUMPS AROUND EVERY NOW AND THEN. THE ABS LIGHT WAS ONLY TRIGGERED ONCE, AND THEN TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375890November 23, 2020
AIR BAGS
I AM LOCATED IN STRASSEN, LUXEMBOURG (EUROPE) AND TAKE MY CAR TO THE TOYOTA DEALERSHIP (TOYOTA, 6 ZAI BOURMICHT, L8070 BERTRANGE) HERE FOR SERVICE. I AM RETURNING TO THE UNITED STATES DECEMBER 2020 AND REQUIRE ALL RECALL ISSUES TO BE ADDRESS PRIOR TO EXIT INSPECTION. UPON REQUEST TO THE LUXEMBOURG TOYOTA TO ADDRESS THE RECALL ISSUE ON THE FRONT PASSENGER AIRBAG INFLATOR, REPRESENTATIVES STATED THEY ARE NOT OBLIGED TO CORRECT THIS ISSUE NOR NOT PROVIDE DOCUMENTATION REGARDING INABILITY TO ADDRESS THE ISSUE. THIS IS A REQUEST FOR ASSISTANCE IN THE FORM OF AN OFFICIAL WRITTEN REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375457November 19, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THIS MORNING (11/19/2020) AT APPROXIMATELY 4:50AM I TURNED ON MY CAR AND SAT IN THE DRIVEWAY TO LET IT WARM UP. USUALLY WHILE IT WARMS UP I GET MY BLUETOOTH CONNECTED AND GET MY MUSIC GOING, BUT THIS TIME IT WOULDN'T CONNECT. I FIGURED MY HUSBAND HAD BEEN PLAYING AROUND WITH THE SETTINGS AGAIN SO I HAD HIM COME OUTSIDE TO LOOK AT IT. IT STILL WOULDN'T EVEN BRING UP OUR PHONES SO I SHUT THE CAR OFF, WAITED MAYBE 30 SECONDS AND TURNED IT BACK ON. THIS TIME IT BROUGHT UP OUR PHONES BUT STILL WOULDN'T CONNECT AND A MESSAGE POPPED UP ON THE SCREEN SAYING "UNABLE TO CONNECT- UNKNOWN ERROR". AT THIS POINT I SAID FORGET IT, I'VE GOT TO GET TO WORK. I PUT THE CAR IN REVERSE AND IMMEDIATELY NOTICED THAT THE BACK-UP CAMERA WASN'T WORKING. FIGURED I'VE ALREADY GOT AN APPOINTMENT WITH TOYOTA IN THE MORNING SO I'LL BRING THAT TO THEIR ATTENTION AS WELL. BEFORE I MADE IT OUT OF TOWN I STARTED SMELLING A FAINT BURNING WIRE SMELL AGAIN. EVERY TIME I MENTIONED IT TO MY HUSBAND HE'D SAY HE COULDN'T SMELL IT SO I THOUGHT MAYBE I WAS IMAGINING IT. FINALLY MADE IT TO THE HIGHWAY WELL ON MY WAY TO WORK AND DECIDED TO TRY THE CRUISE CONTROL. GOT TO THE SPEED LIMIT, TURNED IT ON, DROVE FOR A FEW, GOT PARANOID ABOUT DEER AND DECIDED TO TURN IT OFF. IT DID NOT TURN OFF. I PRESSED THE OFF BUTTON AND IT ACCELERATED. TRIED THE OFF BUTTON AGAIN AND AGAIN IT ACCELERATED. TRIED THE DOWN BUTTON, ACCELERATED AGAIN. THOUGHT MAYBE THERE'S A CROSSED WIRE SO I TRIED THE UP BUTTON, YOU GUESSED IT. STARTED GOING FASTER. IT ALLOWED ME TO BREAK AND STOP SO I PULLED OVER AND TURNED OFF THE CAR FOR A FEW MINUTES. WHEN I TURNED IT BACK ON EVERYTHING WAS FUNCTIONAL AND WAS STILL FUNCTIONING AS EXPECTED AFTER WORK. TO BE CLEAR, I DID NOT TRY THE CRUISE CONTROL AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360618September 23, 2020
AIR BAGS
ON METER SHOW AIRBAG SIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359776September 18, 2020
FUEL/PROPULSION SYSTEM
THE CAR BROKE DOWN IN THE HEAT. THE CAR WOULD NOT START AFTER VEHICLE STOPPED. THE VEHICLE COOLED OFF AFTER 1 HOUR IT STARTED. WE TOOK TO TOYOTA. THEY THOUGHT IT WAS A BATTERY. THEY REPLACED IT. THE BROKE DOWN ON THE SAME ISSUE 1 WEEK LATER. WE TOOK IT AGAIN TO TOYOTA. THEY SAID NOTHING WAS WRONG WITH IT. WE TOOK IT HOME. IT BROKE DOWN AGAIN ON THE 09/01/2020. THE CAR HAS BEEN THERE SINCE TH 1ST OF THE MONTH. IT IS FUEL ISSUE PROBLEM AND THERE IS A LOT OF CARS OUT THERE FOR THE SAME PROBLEM. THE PARTS ARE ALL ON BACK ORDER NOW. THATS WHY IT IS TAKING SO LONG. THE PARTS ARE BACK ORDER UNTIL THE 24TH OF THE MONTH. WE ARE GOING TO REPORT THIS CAR HAS A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352864September 2, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2017 TOYOTA YARIS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, AND STOPPED AT A STOP SIGN, THE VEHICLE WAS REAR-ENDED BY THE VEHICLE BEHIND HER WHICH CAUSED HER VEHICLE TO REAR-END THE VEHICLE AHEAD OF HER. THE VEHICLE WAS DAMAGED AT THE REAR AND THE FRONT, AND WAS TOWED TO A TOW YARD. THE INSURANCE COMPANY WAS YET TO MAKE A FINAL DECISION ON WHETHER THE VEHICLE WAS A TOTAL LOSS. THE AIR BAGS DID NOT DEPLOY. THE DRIVER HIT THE STEERING WHEEL AND SUSTAINED KNEE AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MATTHEWS MOTORS WILMINGTON DEALER (5723 MARKET ST, WILMINGTON, NC 28405) AND WAS TOLD THAT THE INSURANCE COMPANY WOULD BE RESPONSIBLE FOR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11340874July 22, 2020
STRUCTURE:BODY, SERVICE BRAKES
SOMETIMES WOBBLES ON THE ROAD. WHEN BRAKES ARE APPLY IN A QUICK STOP, IT FEELS LIKE IT WILL NOT STOP. IT MAKES A NOISE. BRAKES WERE INSPECTED BUT COULD NOT FIND AN ANSWER. HAPPEN WHILE IN MONTION ONCE IT REACH BEYOND THE 20 MILES. IT HAPPENS FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337592July 6, 2020
AIR BAGS, STRUCTURE:BODY, WHEELS
ON MY WAY HOME, A 70'S TRUCK HIT MY LEFT SIDE, THE AIRBAG CAME OUT BLIND ME AND MADE LOST CONTROL OF THE VEHICULE. IS A MIRACLE THAT IM ALIVE. HAPPENED AT PR132 KM0.4 GUAYANILLA PR 00656.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11329509June 18, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER'S SIDE REAR AXLE FRACTURED MAKING THE VEHICLE INOPERABLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328487June 12, 2020
SEAT BELTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 TOYOTA YARIS. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE FRONT PASSENGER'S SEAT BELT FAILED TO SECURELY FASTEN INTO THE BUCKLE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE MIRROR COVER DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT WITHIN THE DASHBOARD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324410May 13, 2020
AIR BAGS, STEERING, WHEELS
I WAS INVOLVED IN A HEAD ON COLLISION INTO A UTILITY POLE ON A TWO LANE ROADWAY. I WAS FOUND UNCONSCIOUS IN MY CAR. I HAVE NO RECOLLECTION OF THE COLLISION ITSELF BUT NO OTHER CAR WAS FOUND TO BE INVOLVED. THE DRIVERS SIDE OF THE VEHICLE EXPERIENCED THE MOST DAMAGE. I HAD MY SEATS BELT ON BUT NOT A SINGLE AIRBAG IN THE ENTIRE VEHICLE DEPLOYED, DESPITE THE DISABLING DAMAGE THAT OCCURRED TO THE VEHICLE. I HAVE REACHED OUT TO TOYOTA MULTIPLE TIMES SINCE THE INCIDENT OCCURRED YET ABOUT THE CONCERN OF NO AIRBAGS DEPLOYING YET WAS NEVER NOTIFIED THAT THIS WAS EVEN AN OPTION TO REPORT THE FAILURE OF THE AIRBAG TO DEPLOY IN AN ACCIDENT, ESPECIALLY WHERE THE HEAD ON COLLISION TOTALED THE CAR. THE PICTURES OF THE INCIDENT ATTACHED TO THIS REPORT WERE OBTAINED BY MY FATHER IN THE DAYS FOLLOWING THE ACCIDENT AND INCLUDE THE ROAD OF THE ACCIDENT AND THE CAR. THE STEERING WHEEL IS VISIBLY DEFORMED FROM THE IMPACT MY BODY HAD ON IT DURING THE CRASH. I FRACTURED THE C2 SEGMENT IN MY NECK AND TO THIS DAY STILL SUFFER FROM COMPLICATIONS FROM THE CONCUSSION AND INJURIES OF THIS CRASH ON A DAILY BASIS. I HAVE BEEN THROUGH NEUROLOGICALLY TESTING AND THERAPIES RELATED TO THE INJURIES. THESE INJURIES HAVE IMPACTED MY LIFE GREATLY AND I FEEL AS THOUGH MY CONCERN IS BEING DISREGARDED BY TOYOTA. I STRONGLY FEEL AS THOUGH MY INJURIES WOULD NOT HAVE BEEN NEARLY AS SEVERE IF THE AIRBAG DEPLOYED AND I WOULD REALLY APPRECIATE IT IF YOU COULD LOOK INTO THE CASE. I DO HAVE ADDITIONAL INFORMATION AND PICTURES IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11322105April 24, 2020
STRUCTURE:BODY, SUSPENSION
2010 YARIS, BROKEN FRAME AFTER HITTING POTHOLE, FRAME AND SUSPENSION ALL ROTTED OUT. EVEN THOUGH THERE IS NO OUTSIDE VISIBLE RUST ON ANY EXTERIOR PANELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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