Toyota Venza Complaints

263 consumer complaints on file.

#11551085October 20, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
- Vehicle was operating as normal. Slowed down to a complete stop as normal. When attempting to accelerate from stop, vehicle had no throttle response and slowly idled into the intersection. Would press pedal down and nothing would happen. About 5 seconds later, vehicle gained throttle response and took off quickly. Unable to duplicate issue at this time, appears to be intermittent. - Safety was risked due to inability to take off from a stop and being stuck in the intersection for a brief period of time. - Unable to duplicate problem for dealer to confirm. - Called the dealer and they stated they needed to do a diagnostic, but it needed to be in a failed state. It is not currently in a failed state. If it was in a failed state, I’m unsure how I would get it to the dealer for inspection as the issue is lack of throttle. - No warning lamps or other symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550015October 15, 2023
EXTERIOR LIGHTING
When the headlights are on Low, not High beam, there is a dark horizontal round area and vertical streak (shadow) in the illuminated area in front of the vehicle. The dark area looks like an a large dark basket ball. It is only the left headlight. This shadow area prevents full illumination of the roadway on the left side of the of the vehicle. This also is a distraction and causes the driver's eyes to drift to the dark areas and further degrades nighttime driving safety. Per Toyota Forum, this problem is across the board for the Toyota vehicles, not just mine. When the lights are on Low and you hold a paper in front of the left light, the dark streak is easily seen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547749October 2, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
2022 Toyota Venza was purchased brand new in February 2022. Vehicle started to experience an issue in May 2023 with approximately 38k miles. Power lift gate struggles to close hatch/lift gate. Motor and struts make groaning noises. Vehicle out of warranty due to over 36k miles. Now power lift gate is groaning and grinding when shut as of October 2023 with 44k miles. Many reports of similar problems reported online by other owners of 2021 Toyota Venza and 2022 Toyota Venza. Toyota dealership and corporate says it a customer expense...out of warranty. $1700 bill for owner of 1 year old vehicle due to defective craftsmanship. Not sure power lift gate will be able to close in a few weeks or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543683September 10, 2023
AIR BAGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Head on collision driving 40-45 MPH - a Mercedes pulled out in front of me and I slammed into their vehicle. My air bags did not deploy nor was there auto braking system. The crash indicator also did not call the police. My car is totaled. There is no way this vehicle is not part of your recent recalls. I was injured by the seat belt and have chest pain- this could have been avoided had my air bags deployed
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11541313August 28, 2023
EXTERIOR LIGHTING
HELP! I just purchased a pre-owned Toyota Venza 2021 Limited. I like the car but I went out tonight for the first time at dark and used the head lamps. Something's wrong! The low beams don't shine far enough down the road, there is a distinct cut off between dark and light, like you are looking under a shade. Plus there are dark spots in the light near the edge, especially on the left side and they follow the headlights while you are driving. It is so distracting and dangerous. I swerved a couple of times because I thought there was an animal in the road. The stark cut off between light and dark is like a straight line and the shadows are ridiculous! How could this design have passed safety tests! This makes me sea sick and scared bc I can't see more than 15 - 20' ahead of me! Very very dangerous! Please recall this stupid design!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538730August 15, 2023
ENGINE
On May 30, 2023 at approx. 11:30am I was leaving the car wash located at 2330 Olympic Hwy. N. Shelton Washington. The automatic bar pushed me through the car wash to the end where it left you. There was a slight grade downwards to the highway (Olympic Hwy. N.) I touched the gas peddle slightly and the car surged forward across the SB lane where a car traveling SB had to slam on its brakes to avoid a collision. My car continued across to the NB lane where it struck a vehicle in the drivers side rear quarter panel. I had slammed on the brakes but not quick enough to avoid the collision. The brake was slow to respond when I applied them. I'm thinking what may have happened as this is a gas electric hybrid that the gas engine kicked in instead of the battery when I gently applied the gas peddle which caused it to surge forward.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11536474August 4, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
WHEN DRIVING AFTER DARK IT LOOKS LIKE A SHADE GOT PULLED DOWN OVER 1/2 OF THE WINDSHIELD PLUS ANOTHER BLACK SPOT UNDER THAT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY HAVE HAD MANY COMPLAINTS. I HAD THEM ADJUST THE HEAdlamps up a little bit but now everyone is blinking brites at me and even pulling off the road the next thing will be a road rage driver. it is impossible to drive after dark without the brites on you can not see road signs because the headlamps aim down if you go down a hill all you see is a few feet ahead it is definately a severe safety concern toyota dealer said it was the way the headlight is designed and if they get enough complaints they might do something but right now my new car i bought is sitting in my garage because it is not d safe to drive except during the day i have had other people in the car and they all say the same thing (who pulled the shade down) its that bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536401August 3, 2023
UNKNOWN OR OTHER
When starting from stop, car didn’t respond to gas pedal being depressed. For 3-5 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535986August 2, 2023
EXTERIOR LIGHTING
When using low beam lights there are two dark spots being projected
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534420July 25, 2023
UNKNOWN OR OTHER
Small rock flipped up by car in front of me, hitting the windshield. Windshield immediately cracked about 21". Have owned many cars with rock chipped windshields, but none have ever cracked immediately, or as badly, as this car! This pebble should have left maybe a small chip. Looked online, and other Venza owners are reporting the same thing. Glass or design is a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532610July 16, 2023
AIR BAGS
On 17th June 2023, while returning home on the WA-9/SR-9 NB, I stopped at the red light where WA-2 was crossing. My wife was sitting with me in the car. One Subaru rammed me from behind. This road has a speed limit of 55 Miles per hour and is a single-lane state highway. The rear was damaged heavily. I lost control of the vehicle, went into the SB lane, and saw a car approaching me from the opposite direction. I looked right and saw a little space between the car ahead of me and the vehicle ahead of it. I turned right without hitting those two cars and entered the roadside ditch damaging the front. In both cases, the airbag was not deployed, first the ramming from behind and then going into the ditch. Is this normal? Later my insurance declared my car as the "Total Loss."
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11528054June 21, 2023
UNKNOWN OR OTHER
I was driving down the street when I hear a pebble, rubble, hit my windshield. I didn’t think too much of it as that happens from time to time while I’m driving in any vehicle. When I reached the stop light I peeked over and saw a crack of near 12 inches coming from the passenger side to the center of the windshield. I cannot understand how driving at slow speeds on a street and having a pebble hit your windshield cause such damage. I stepped out of my vehicle to inspect and you can see the small area where the pebble hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525270June 4, 2023
VISIBILITY/WIPER
Driving at 45MPH alone on a paved road. Outside temperature 85F. Suddenly a crack appeared on the driver side of the windshield (about halfway up from hood). Crack was initially about 3 to 4 inches long. By the time I got home (10 miles - about 15 minutes) the crack was 24 inches long and still growing. Failed component: Windshield Risk? Degraded driver vision, possibility of glass flying into passenger compartment Reproduced: Not yet, it happened Saturday afternoon. Inspected: Not yet it happened Saturday afternoon Warning lamps? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524739May 31, 2023
EXTERIOR LIGHTING
There is a black shadow/blotch/blob in the driver side headlight. This blob bounces with the headlights depending on road condition. It is extremely distracting when driving at night. I live in an area with minimal streetlights and am often on dark, country roads with abundant wildlife. This blob both obscures my vision and leads me to think there’s an animal on the road. I find the lack of clarity and the distraction hazardous. Yes, this problem has been confirmed by a dealer. No, there has not been an inspection by any of the parties mentioned. This problem has been an issue since purchase in October 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524327May 29, 2023
VISIBILITY/WIPER
Windshield without any chips cracked while sitting in my driveway, presumably due to the heat of the day. It was 85 degrees. The crack starts at the drivers side edge and extends to just past the rear view mirror from 4 to 6 inches from the bottom edge of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523806May 25, 2023
ENGINE, FUEL/PROPULSION SYSTEM
On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518829April 25, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Toyota Venza. The contact stated that while his wife was driving out of the garage at an undisclosed speed, the transmission was shifted into drive (D); however, his wife's foot slipped off the brake pedal and the vehicle crashed into their residence. The contact stated that the forward collision sensing system failed to operate. No injury was sustained. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and dispatched a third-party engineer to inspect the vehicle. The failure mileage was approximately 86.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11516717April 12, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511657March 13, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
On multiple occasions, my 2022 Venza does not accelerate when hitting the gas pedal after coming to a complete stop. I can press the pedal all the way to the ground but it is delayed by 3-5 seconds and just idles slowly into the intersection. This is happening when turning onto streets where you need to accelerate quickly to avoid oncoming traffic on left turns, and to not get rear ended when making right turns. No dash lights come on, the safety system is not engaged, no warning lights. The Venza is less than a year old and has 7k miles. I’ve seen several threads online of this exact issue happening on other 2021+ Venzas. The local Toyota dealer will not inspect without a $175 fee even though it passed the last safety check fully, is under warranty and I’ve provided exact date/time stamps of when this occurs and have dash cam footage showing the conditions and delay in acceleration. Corporate Toyota is unresponsive to emails and calls as well. This is extremely dangerous and is going to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511611March 13, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2022 Toyota Venza. The contact stated that while driving at an undisclosed speed, a small rock or debris struck the front windshield, causing a 14-inch crack. The contact stated that the failure recurred within less than 3 months. The auto glass company had previously replaced the front windshield with an OEM part. The dealer was made aware of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Venza