Toyota Tundra Complaints

6,958 consumer complaints on file.

#10321484March 22, 2010
EQUIPMENT
SUDDEN ACCELERATION ON MY 2008 TOYOTA TUNDRA. THE TRUCK WOULD NOT STOP, KEPT GETTING FASTER AND FASTER TURNED KEY OFF TO STOP. TOOK TO DEALER AND THEY SAID THEY PUT A SHIM ON THE GAS PEDDLE AND THEN TEST DROVE THE TRUCK AND FOUND NO PROBLEM. I CALLED TOYOTA CORPORATE AND THEY SAID THEY WOULD ONLY NOTE MY ACCOUNT AND WILL NOT INVESTIGATE PROBLEM. MY COMPLAINT IS THAT NO ONE WILL LOOK INTO THE VEHICLE COMPUTER TO SEE WHAT CAUSED THE VEHICLE TO ACCELERATE SO FAST. WHY IT GOT WORSE WHEN I APPLIED THE BRAKES? TOYOTA IS TOTALLY NOT TAKEN THIS SERIOUS AT ALL. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321148March 20, 2010
SERVICE BRAKES, HYDRAULIC
HI - IN 2001 I PURCHASED A 2000 TUNDRA AND HAD MAJOR ISSUES WITH THE BRAKES SOME TIME LATER. AFTER SEVERAL CONTACTS WITH TOYOTA CORPORATE OFFICES I WAS TOLD I WAS OUT OF LUCK. THE ROTORS WOULD WARP AND IN 2003 TOYOTA INCREASED THE CALIPER/PAD SIZE TO FIX THE PROBLEM. THERE WAS A TSB RELEASED TO FIX THE OLDER TRUCKS BUT NOTHING WAS DONE TO FIX THE PRE 03 TRUCKS. AT ONE POINT SEVERAL YEARS AFTER THE TRUCKS HIT THE ROAD, TOYOTA SAID IF YOUR TRUCK HAD UNDER 30K MILES THEY WOULD FIX THE PROBLEM, BY THEN ALL TRUCKS HAD MORE MILES THAN 30K AT AVERAGE YEARLY MILEAGE RATES. I BELIEVE PEOPLE LIVES WERE AT RISK, AND TOYOTA FAILED TO ADDRESS THE PROBLEM FOR FINANCIAL REASONS. I REPAIRED MY TRUCK MYSELF AS YOU CAN SEE IN THE ATTACHED FILE, AND SHARED THE ECONOMICAL FIX WITH MANY WEB USERS WITH THE SAME PROBLEMS AND FRUSTRATION WITH TOYOTA. I WOULD LIKE TO SEE TOYOTA ADMIT THEY SHOULD HAVE RECALLED THE BRAKES, AND REPAIR OR REIMBURSE OWNERS. I THINK MY TOYOTA TRUCK IS A VERY GOOD TRUCK BUT WAS VERY DISAPPOINTED IN THEIR HANDLING OF MAJOR SAFETY ISSUES. THIS IS THE LINK TO HOW I HELPED OTHERS SINCE TOYOTA WOULDN'T STEP UP TO THE PLATE HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/1GEN-TUNDRA/93481-JUST-DID-TSB-TUNDRA-BRAKES-MYSELF/ THE FOLLOWING LINK IS A GOOD EXAMPLE: HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/1GEN-TUNDRA/182418-2000-TUNDRA-BRAKES/ HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/ATTACHMENTS/BRAKES/26027D1195738013-HOW-TO-EARLY-TUNDRA-BRAKE-UPGRADE-CALIPER-UPGRADE-FOR-EARLY-TUNDRAS.PDF I THINK IT IS PATHETIC THAT TOYOTA COULD NOT FIX A FEW TRUCKS, AND NOW BOAST ON COMMERCIALS THEY HAVE THE BEST BRAKES. ANY HELP IN THIS MATTER WOULD BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321149March 20, 2010
STRUCTURE:FRAME AND MEMBERS
THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AWAY. I HAVE REMOVED RUST PIECES AS LARGE AS 11 INCHES LONG AND 1'8 INCH THICK. I TOW A 7000 POUND TRAILER AND I FEAR THE FRAME WILL FAIL. THE BODY LOOKS NEW AND I HAVE ONLY 80,000 MILES ON THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321203March 20, 2010
VEHICLE SPEED CONTROL
I OWN A 2007 TOYOTA TUNDRA AND HAD THE GAS PEDAL FIXED LAST WEEK UNDER THE RECALL. SINCE THE REPAIR MY GAS PEDAL IS SUPER SENSITIVE TO PRESSURE. THE FRICTION TO PUSH THE PEDAL DOWN IS CONSIDERABLY LESS AND CAUSES THE TRUCK TO LUNGE AS I ACCELERATE UNEVENLY. IT IS MOST NOTICEABLE ON A BUMPY ROAD WHEN THE PRESSURE FROM MY FOOT IS IMPOSSIBLE TO MAINTAIN AT AN EVEN PRESSURE. I CONTACTED THE DEALER AND WAS TOLD THAT THOUSANDS HAVE BEEN REPAIRED AND NO ONE HAS EVER COMPLAINED ABOUT THIS. I HAVE SPENT THE LAST SEVERAL HOURS SEARCHING THE INTERNET FOR SIMILAR STORIES AND FOUND A COUPLE. IN MY OPINION THIS IS MORE SERIOUS THAN BEFORE THE SO CALLED FIX. I WANT THIS FIXED AND DO NOT SEEM TO BE GETTING ANYWHERE UNTIL MORE PEOPLE COME FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320943March 19, 2010
STRUCTURE:BODY, STRUCTURE, STRUCTURE:FRAME AND MEMBERS
MY 2002 TUNDRA RECALL ON THE FRAME. PASSED REAR CROSS MEMBER INSPECTION, HOWEVER THE REST OF THE UNDER BODY IS SEVERALLY CORRODED. DEALERSHIP IS TELLING ME THAT THE TRUCK NEEDS ABOUT $4500 TO PASS INSPECTION? THE FRONT END IS RUSTED OUT. AS OF NOW, MY TRUCK IS STILL AT DEALERSHIP, WAITING FOR TOYOTA REP TO INSPECT MY TUNDRA. I FEEL THAT IM GETTING THE BAD END OF THIS RECALL. I NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320988March 19, 2010
ELECTRICAL SYSTEM
I HAVE A 2007 TOYOTA TUNDRA WITH 4.7L THAT DOESN'T LIKE TO START ALL THE TIME. WHILE THIS ISN'T A SAFETY ISSUE I BELIEVE YOU ARE LOOKING INTO THE POSSIBILITY OF AN ELECTRICAL/ELECTRONICS PROBLEM ASSOCIATED WITH THE SUDDEN ACCELERATION. AS A FORMER MECHANIC/CURRENT ELECTRICIAN/AS IN ELECTRICAL ENGINEERING I BELIEVE MY PROBLEM IS DEFINITELY ELECTRICAL IN NATURE. I'M NOT SURE IF IT IS RELATED BUT I FIGURED I WOULD SEND A MESSAGE AND GIVE YOU A HEADS UP. ALSO THIS IS NOT AN ISOLATED CASE AS ANOTHER GENTLEMAN IN TOWN HERE HAS THE SAME YEAR MAKE AND MODEL WITH THE SAME PROBLEM. WE HAVE BOTH BEEN TO THE DEALER 3 TIMES AND THEY STILL WON'T DO ANYTHING ABOUT THE PROBLEM. TODAY I AM SENDING MY PAPERWORK TO A LAW FIRM WHO SPECIALIZES IN THE PA LEMON LAW. LET ME KNOW IF I CAN BE OF ANY ASSISTANCE. THEY JUST DID THE RECALL ON MY TRUCK LAST WEEK AND I'M GOING ON A LONG TRIP TOMORROW SO WISH ME LUCK! LOL THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321023March 19, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 TOYOTA TUNDRA. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH; PROCEEDING TO MAKE A TURN. WHILE THE VEHICLE WAS ACCELERATING ,PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE FAILED TO SLOW DOWN AND CONTINUED ACCELERATING FOR A DISTANCE OF OF 15 MILES. THE SPEED RATE INCREASED TO 90 MPH. THE DRIVER NOTIFIED AND REPORTED THE FAILURE TO THE POLICE WHILE THE FAILURE WAS OCCURRING. THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE SLOWED DOWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. AN INVESTIGATION WILL BE PERFORMED BY THE MANUFACTURER. THE CAUSE OF FAILURE HAD NOT BEEN DETERMINED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321087March 19, 2010
VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A TOYOTA TUNDRA 2008, WILL LEAVING THE BANK, I WAS SLOWLY APPROACHING A STOP SIGN. THERE WAS A CAR IN FRONT OF ME ALREADY WAITING AT THE STOP SIGN. I TRIED TO STEP ON THE BRAKE, AND THE FLOOR MAT CAME UP OVER THE BRAKE PEDAL, RESTRICTING ME FROM FULLY PRESSING DOWN THE PEDAL. I COULD NOT STOP, I TURNED MY TRUCK TO RUN INTO THE CURB AND NOT HIT THE CAR IN FRONT OF ME, I HIT THE CURB AND RAN UP ON THE SIDE WALK. WHILE MOVING SLOWLY I QUICKLY REMOVED THE MAT FROM OVER THE PEDAL, AND BROUGHT MY VEHICLE TO A COMPLETE STOP. NO ONE WAS INJURED, NO DAMAGE TO ANY PROPERTY. NOW I HAVE RECEIVED A LETTER FROM TOYOTA TODAY COINCIDENTLY ASKING ME TO TURN IN MY TRUCK FOR RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320803March 18, 2010
VEHICLE SPEED CONTROL
I AM A ASE CERTIFIED MASTER TECH AND MECHANIC OF 15 YEARS. I OWNED A AUTO REPAIR SHOP FOR 5 YEARS AND HAVE SINCE RETURNED THE VEHICLE TO TOYOTA LEASE. MY 2006 TOYOTA TUNDRA WOULD ACCELERATE ON ITS OWN AT TIMES. TO STOP IT I WOULD HAVE TO TURN OFF THE KEY, PULL OVER AND THEN RESTART IT. BEING A MASTER TECHNICIAN I ASSURE YOU IT WAS ELECTRONIC IN NATURE. IN NO WAY WAS IT A FLOOR MAT OR ACCELERATOR PEDAL STUCK. I DID TAKE IT IN FOR REPAIR AND WAS TOLD THERE WAS NO PROBLEM FOUND. IT DID HAPPEN IN THE SAME LOCATION 3 TIMES AND COULD HAVE BEEN CAUSED BY EMI. AGAIN IT WAS ELECTRICAL IN NATURE, THERE IS NO DOUBT OF THIS. I DO NOT OWN IT ANY LONGER AND HOLD NO NEGATIVE FEELINGS TOWARDS TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320729March 18, 2010
STRUCTURE:FRAME AND MEMBERS
I OWN A 2004 TOYOTA TUNDRA PICKUP TRUCK. THE BOTTOM OF THE TRUCK IN THE REAR HAS RUSTED AND THE SHOCK MOUNT BROKE OFF. THE PIECE THAT BROKE OFF ALSO HAS THE BRAKE LINES ATTACHED. THIS CAN POTENTIALLY LEAD TO THE LINES SNAPPING AND FAILING. I SAW A RECALL ON THIS FOR 2000 TO 2003 YEARS BUT NOT FOR 2004. THE PROBLEM IDENTIFIED IN THE RECALL IS THE EXACT PROBLEM I AM HAVING. I AM ALSO CONCERNED THAT THE MOUNT FOR THE SPARE TIRE WILL CONTINUE TO RUST AND FALL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320414March 17, 2010
INTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
WE BOUGHT A USED 2002 TOYOTA TUNDRA ON 6-16-2005 THAT HAD 45,134 MILES ON IT. IT NOW HAS 109,000 MILES ON IT . WHEN WE FIRST BOUGHT THE TRUCK FROM THE DEALERSHIP, THE BRAKES WERE REPLACED BEFORE WE TOOK IT HOME BECAUSE WE NOTICED A VIBRATION. SINCE THEN, WE HAVE REPLACED THE BRAKES, PADS, ETC. TWICE. WE NOW HAVE TO HAVE THE VEHICLE SERVICE AGAIN BECAUSE WHILE DRIVING THE TRUCK SHAKES VIOLENTLY AT AROUND 40 MPH AND BRAKING LITERALLY SHAKES THE ENTIRE TRUCK. IT SEEMS HIGHLY UNREASONABLE TO HAVE TO REPLACE THE BRAKING SYSTEM 4 TIMES IN THREE YEARS OF OWNERSHIP. I BELIEVE THAT THERE IS A SERIOUS DEFECT IN THE BRAKING SYSTEM IN THE 2002 TOYOTA TUNDRA THAT COULD LEAD TO ACCIDENTS CAUSING INJURY OR DEATH. WHEN WILL TOYOTA RECALL THESE VEHICLES DUE TO MANUFACTURING DEFECTS IN THEIR BRAKING SYSTEM? I AM STARTING THE INCIDENT DATE AS OF THE DATE OF PURCHASE SINCE THAT IS WHEN WE FIRST HAD THE BRAKES REPLACED. I NOW HAVE TO PAY MORE MONEY TO HAVE THE ENTIRE TRUCK BRAKING SYSTEM CORRECTED AGAIN SO THAT WE DO NOT END UP IN HARMS WAY. TOYOTA NEEDS TO STEP UP AND REVIEW ALL THE COMPLAINTS THAT HAVE BEEN FILED ABOUT THIS COMPLAIN. SOMETHING IS WRONG WITH THE BRAKING SYSTEM IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320418March 17, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2008 TOYOTA TUNDRA. THE CONTACT STATED THAT HE RECEIVED REPAIRS TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER 09V388000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL. AFTER THE REPAIRS, THE VEHICLE WOULD EXHIBIT OCCURRENCES OF ABNORMAL UNINTENDED ACCELERATION AT SPEEDS OF 35-65 MPH. THE ACCELERATOR PEDAL WOULD CONSTANTLY MOVE FROM UNDER HIS FOOT. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 31,411.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320456March 17, 2010
STRUCTURE:FRAME AND MEMBERS
I OWN A TOYOTA TUNDRA, MODEL YEAR 2000. THE FRAME HAS EXTENSIVE RUST. A TOYOTA DEALERSHIP INSPECTED THE VEHICLE ON DECEMBER 15, 2009. I WAS INSTRUCTED TO STOP DRIVING THE VEHICLE BY THE DEALERSHIP THAT DAY. A CASE WAS OPENED WITH TOYOTA. TOYOTA ENGINEER INSPECTED THE FRAME JANUARY 21ST, 2010. I WAS TOLD THE VEHICLE COULD NOT BE DRIVEN AND WAS ISSUED A LOANER VEHICLE. I HAVE BEEN WAITING FOR FEEDBACK ON THE NEXT STEP, HOWEVER, TOYOTA ADVISES THAT THEY ARE STILL INVESTIGATING ALL COMPLAINTS FOR TUNDRA FRAME RUST AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320573March 17, 2010
VEHICLE SPEED CONTROL
I HAVE A 2008 TUNDRA AND HAD MY GAS PEDAL "FIXED". MY GAS PEDAL IS NOW EXTREMELY SENSITIVE AND I FIND DIFFICULT TO ACCELERATE SAFELY. I HAVE ISSUES WHEN ACCELERATING FROM A STOP, AS I HIT ANY SORT OF BUMP OR HOLE I FIND MYSELF "REVVING" THE ENGINE AS MY PEDAL IS TOO SENSITIVE AND HOW I DESCRIBE AS LOOSE. THIS IS VERY ANNOYING AND FIND IT TO BE AN UNACCEPTABLE FIX!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320070March 16, 2010
VEHICLE SPEED CONTROL
6-8 WEEKS AFTER I BOUGHT MY TRUCK I STARTED HAVING ACCELERATION PROBLEMS WITH MY TRUCK A 2010 TUNDRA. IT HAS NEVER ACCELERATED WHILE MOVING IT HAS DONE IT IN PARK EVERY TIME WHEN I GET IN AND START THE TRUCK. IT ACCELERATES TO 4-5000 RPM'S AND BOGS DOWN IT DOES 3-4 TIMES THEN IT BOGS DOWN AND DIES. I HAVE TAKEN MY TRUCK IN 3 TIMES AND THEY ( TOYOTA OF LEWISVILLE) HAVE KEPT IT TWICE AND COULD NEVER DUPLICATE THE PROBLEM SO THEY CLAIM THAT THEY COULD NOT FIND THE PROBLEM, AND THAT THERE WAS NO TROUBLE CODES TO FOLLOW UP ON. THIS INCIDENT HAS OCCURRED ABOUT 8 OR 9 TIMES AND I AM REALLY WORRIED THAT IT WILL SOMEDAY HAPPEN WHILE I AM DRIVING. I DON'T EVER KNOW WHEN IT IS GOING TO HAPPEN IT JUST HAPPENS WHEN I GET IN AND START THE TRUCK WHETHER IT IS HOT OR COLD. THE DEALERSHIP HAS KEPT MY TRUCK TWICE FOR A WEEK EACH TIME AND HAS DONE NOTHING TO CORRECT THE FAILURE BECAUSE THEY SAY THAT THEY CAN NOT FIND THE PROBLEM. WHAT CAN I DO ABOUT THIS MATTER, I HAVE A TRUCK THAT MY WIFE WILL NOT RIDE IN AND THAT IT IS WORTH NOTHING IN A TRADE IN. I DRIVE IT WITH FEAR OF IT TAKING OFF ON ME SOMEDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320080March 16, 2010
SERVICE BRAKES, HYDRAULIC
I HAD BORROWED MY IN-LAWS TOYOTA TUNDRA WHILE ON VACATION. I HAD PREVIOUSLY TRAVELED DOWN A STREET TO AN INTERSECTION TO GO TO A BANK WHILE MY WIFE WAS VISITING FRIEND WITH NO ISSUES. CAME BACK 1/2 HOUR LATER THROUGH SAME INTERSECTION, AND THE I HIT THE BRAKE TO STOP FOR THE STOP SIGN AT THE INTERSECTION AND THE VEHICLE KEPT PROPELLING FORWARD. WHILE I WAS STANDING ON THE BRAKE, THE ANTI-LOCK BRAKES WERE ENGAGED AND THE VEHICLE KEPT BEING PROPELLED INTO THE INTERSECTION, WHERE I RAN INTO AN ARMORED VAN. I WAS TICKETED FOR FAILURE TO STOP AT A STOP SIGN. THERE WERE 3 PEOPLE IN THE VEHICLE, MY WIFE, SON, AND MYSELF. THERE WERE NO INJURIES. THIS HAD NEVER HAPPENED BEFORE. THE VEHICLE HAS SINCE BE TRADED OFF FOR A NEW ONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320081March 16, 2010
STRUCTURE:FRAME AND MEMBERS
BASED ON A NEWS STORY ON PBS ADVISING TOYOTA OWNERS OF A 2000-2003 TUNDRA SHOULD BE ADVISED TO CHECK FOR EXCESSIVE RUST ON THE REAR CROSS MEMBER OF THE FRAME AND THE ATTACHMENT DETAILS OF THE SPARE TIRE STORED UNDER THE FRAME. I HAD RECEIVED NO RECALL NOTICE OR LETTER OF AN "ADVISORY"THE VEHICLE IS A SR5 (4X4) REGULAR CAB ,8' BED, 114,000 MILES AND METICULOUSLY MAINTAINED,WITH A LEER HIGH CAP , AND BEDLINER I THIS ONE OWNER. A MECHANIC BRIEFLY LOOKED UNDER THE VEHICLE WHO TOLD ME HE WANTED TO PUT IT ON THE LIFT TO GET A BETTER LOOK. THE DAMAGE WAS SO SEVERE TO BOTH RAILS OF THE FRAME THAT THE TRUCK WAS DEEMED TO BE TOTALLY UNSAFE AND HE HAD TO TAKE MY KEYS AND IMPOUND THE VEHICLE. HE TOOK ME TO THE LIFT AND SHOWED ME FIRST THE PASSENGER SIDE RAIL OF THE FRAME. IN FRONT OF THE REAR TIRE THERE WAS A FIST SIZED HOLE IN THE FRAME AS WELL AS AN ADJOINING CRACK THAT EXTENDED ENTIRELY THROUGH THE STEEL MEMBER FROM TOP TO BOTTOM. IT WAS BASICALLY SPLIT IN 2 PIECES. HE THEN REACHED IN WHERE THE HOLE WAS AND PULLED A 8 TO 12 INCH MULTILAYERED SHEET OF RUST OFF THE FRAME. THE DRIVER SIDE WAS IN VERY SIMILAR CONDITION BUT THE CRACK WAS JUST SHORT OR GOING ALL THE WAY FROM TOP TO BOTTOM. I TOLD THE SERVICE MANAGER ( DEAN CARNES-BENNETT TOYOTA, ALLENTOWN, PA.-610 437-6711) THIS WAS MY BUSINESS VEHICLE. HE TOLD ME THAT ALL THE DEALER COULD DO WAS PROVIDE ME A RENTAL CAR AS THEY HAD NO RENTAL TRUCKS. I AM NOW DRIVING A TOYOTA COROLLA THAT IS UNSUITED FOR MY NEEDS. HE SAID THAT ANYTHING FURTHER WOULD HAVE TO GO TOYOTA DIRECTLY. I CALLED AND FILED A CASE AN REITERATED I NEEDED A RENTAL TRUCK. I GOT A CALL A COUPLE DAYS LATER FROM THE TOYOTA REP. ASSIGNED TO THE CASE. SHE TOLD ME THAT THE CASE WAS PUT ON "ESCALATED STATUS" BECAUSE OF THE SEVERITY OF THE PROBLEM. I HAVE NO RENTAL TRUCK AND NO WORD FROM TOYOTA. THEY SAID THE PROBLEM WILL BE HANDLED ON A CASE BY CASE BASIS. INSPECTION BY THE DISTRICT MGR AND POLICY FROM UPPER MANAGEMENT IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320140March 16, 2010
VEHICLE SPEED CONTROL
TL*-THE CONTACT OWNS A 2010 TOYOTA TUNDRA. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE. THE GEAR SELECTOR WAS SHIFTED FROM DRIVE INTO THE PARK POSITION. IMMEDIATELY, THE VEHICLE ACCELERATED OVER 50 MPH. THE BRAKE PEDAL WAS ENGAGED WITH GREAT FORCE AND THE VEHICLE SURGED 3 INCHES STRIKING THE CURBSIDE. THE GEAR WAS SHIFTED INTO PARK AND THE ENGINE TURNED OFF. THE CONTACT SUSTAINED MINOR INJURY TO THE KNEE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THAT THE VEHICLE REQUIRED FURTHER DIAGNOSTIC TESTING WITH THE REPLACEMENT OF THE ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 6,162. THE CURRENT MILEAGE WAS 6,240.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10320165March 16, 2010
ENGINE AND ENGINE COOLING
AIR PUMP IS FULL OF WATER. DEALER EMPTIEST, IT FILLS BACK UP. DEALER HAS NO EXPLANATION AS TO CAUSE. VEHICLE RUNS SLUGGISHLY. NEED TO ALLOW EXTRA TIME WHEN MERGING INTO TRAFFIC DUE TO POOR ACCELERATION. DEALER WANTS $3000 TO REPLACE UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320222March 16, 2010
VEHICLE SPEED CONTROL
TL*-THE CONTACT OWNS A 2010 TOYOTA TUNDRA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND THEN BROUGHT THE VEHICLE TO A COMPLETE STOP. UPON ACCELERATION, THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRENCE WAS SPORADIC. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 14. THE CURRENT MILEAGE WAS 5,672.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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