Toyota Tundra Complaints

6,958 consumer complaints on file.

#10536250August 20, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THIS IS A FOLLOW-UP WITH REGARDS TO REFERENCE NUMBER 10479431. I INSPECTED THE FRAME OF MY VEHICLE ON AUG. 15 AND DISCOVERED A SIGNIFICANT AMOUNT OF THE CORROSION RESISTANT COMPOUND (CRC) HAD BEEN REMOVED, I SPOKE TO TOYOTA CORPORATE ON AUGUST 19 AND THEY INFORMED ME THEY WILL NOT DO ANYTHING TO REMEDY THE FAILURE OF THE PRODUCT AND ITS APPLICATION AND THAT I SHOULD EXPECT THE CRC TO FALL OFF THE FRAME. HOWEVER, THE WARRANTY FOR THE WORK THAT WAS PERFORMED WOULD BE APPLICABLE FOR 12 MONTHS. IN ADDITION, I RAISED MY CONCERNS IN OCT. 2012 REGARDING THE EFFECTIVENESS OF THE PROPOSED SOLUTION TO THE FRAME RUST AND I WAS ASSURED THE CRC APPLICATION WOULD RESOLVE THE ISSUES WITH FRAME RUST. UNFORTUNATELY THE CRC HAS FAILED SIGNIFICANTLY AFTER TWO APPLICATIONS WHICH WILL ULTIMATELY LEAD TO FRAME FAILURE WITHOUT ANY TYPE OF REMEDIATION. TO CLARIFY, WHEN I ORIGINALLY RAISED MY CONCERNS WITH THE PROPOSED SOLUTION OF THE CRC APPLICATION TOYOTA ASSURED ME THE SOLUTION WOULD BE AN EFFECTIVE PROCESS. HOWEVER, TOYOTA HAS NOW STATED THE APPLICATION WILL FALL OFF THE FRAME AND THEY WILL NOT WARRANTY THE WORK PERFORMED EVEN THOUGH I HAVE WRITTEN DOCUMENTATION STATING OTHERWISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536373August 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG COVER BECAME STICKY. THE CONTACT STATED THAT THE AIR BAGS CAUSED A CHEMICAL REACTION TO MAKE THE DASHBOARD COVERING STICKY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY WERE ABLE TO CLEAN THE SURFACE OF THE AIR BAG COVER. THE CONTACT STATED THAT THE CHEMICAL USED TO CLEAN THE AIR BAG COVER CAUSED THE PLASTIC COVERING TO BECOME THIN AND THE CONTACT WAS CONCERNED ABOUT A DEFECT IN AIR BAG DEPLOYMENT. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536028August 19, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BROUGHT MY TRUCK IN FOR AN OIL CHANGE. I WAS CALLED AT WORK BY MY GARAGE, THEY TOLD ME THE TRUCK WAS UNSAFE TO DRIVE DUE TO SEVERAL HOLES AND CRACKS IN THE FRAME DUE TO SEVERE RUST. I BROUGHT THE TRUCK TO THE DEALER I PURCHASED IT FROM AND THEY AGREED THAT THE TRUCK WAS NOT DRIVABLE. TOYOTA HAS SAID THE 04 MODEL IS NOT PART OF THE RECALL, AND I APPEAR TO BE IN LIMBO. IT HAS BEEN 3 WEEKS AND THIS ISSUE IS STILL UNRESOLVED. THE ONLY CERTAINTY IS THAT THE TRUCK WILL NEED MANY NEW FRAME COMPONENTS FOR IT TO BE ROAD WORTHY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536095August 19, 2013
SUSPENSION
TL* THE CONTACT OWNS 2001 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT PASSENGER'S SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY PULL OVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536188August 19, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SEVERELY RUSTED FRAME. MAY IMPACT STRUCTURAL INTEGRITY. JUST LEARNED THAT A NEIGHBOR HAD THEIR FRAME REPLACED RECENTLY, AND DISCOVERED MY FRAME IS SEVERELY RUSTED TOO. TODAY TOYOTA DEALER SAID THERE WAS A RECALL (BUT IT ENDED LAST YEAR). I NEVER GOT A NOTIFICATION (LETTER) OF THE RECALL. DEALER COULD NOT MAKE THE REPAIRS FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535970August 18, 2013
POWER TRAIN, STEERING
GEAR SHIFT ON STEERING WHEEL COLUMN BECAME LOOSE AND IT BECAME VERY DIFFICULT TO PLACE TRUCK INTO PARK. IT STARTED GRADUALLY UNTIL THE PLAY IN THE SHIFTER WAS SO BAD THAT I COULD NO LONGER PUT IT INTO DRIVE, REVERSE OR NEUTRAL WITHOUT THE SHIFTER HANDLE HITTING THE WINDSHIELD WIPER HANDLE AND CAUSING THE WINDSHIELD WIPERS TO ACTIVATE AND SQUIRT CLEANER ONTO THE WINDSHIELD. I WAS CONCERNED THAT IT WAS GOING TO SLIP OUT OF GEAR OR INTO GEAR CAUSING INJURY OR DEATH, AND IT BECAME INCREASINGLY HARD TO PUT THE VEHICLE INTO PARK. I TOOK IT TO TOYOTA DEALER AND THEY REPLACED IT. I HAVE THE PART (A1 SHAFT SUB-ASSEMBLY / BD376 HOUSING, STEERING COLUMN) AND IT IS DEFECTIVE INFERIOR METAL PART BROKEN INTO TWO PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535538August 15, 2013
SERVICE BRAKES
ALL FOUR BRAKES WERE RENDERED ALMOST INOPERABLE DUE TO CORROSION OF CALIPERS, DISCS AND MOUNTS. DISCOVERED WHEN BRAKE PEDAL REQUIRED CONSIDERABLE EFFORT TO STOP VEHICLE. WAS TOLD BY MAINTENANCE MANAGER AT DEALERSHIP THAT BRAKES COULD HAVE FAILED AT ANY TIME. SEEMS TO BE AN ENGINEERING PROBLEM (STEEL COMPONENTS THAT RUST) EFFECTING LOW-USAGE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535556August 15, 2013
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A LOUD NOISE DRAGGING NOISE WAS HEARD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS DRAGGING ON THE GROUND. THE VEHICLE WAS TOWED TO A DEALER AND DIAGNOSED THAT THE UNIVERSAL JOINT HAD BECOME FRACTURED AND AS RESULT, THE DRIVE SHAFT AND FUEL TANK WERE DROPPED. THE CONTACT DECIDED TO TAKE THE VEHICLE TO A SECOND DEALER FOR AND THE TECHNICIAN STATED THAT THE FRAME WAS CRACKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535459August 15, 2013
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT DID NOT EXPERIENCE THE FAILURE; HOWEVER SHE WAS CONCERNED THAT SHE COULD BE CRASHED INTO FROM THE REAR DUE TO FAST MOVING TRAFFIC. THE FAILURE AND CURRENT MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535259August 14, 2013
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
AS I WAS DRIVING, ANOTHER VEHICLE STARTED VEERING INTO MY LANE. I PRESSED THE HORN PAD TO WARN THEM. HOWEVER, BECAUSE I USED MY RIGHT HAND AND HIT THE PAD AT THE MOST NATURAL LOCATION FOR ME -- I.E. THE LOWER RIGHT PORTION, INSTEAD OF HONKING THE HORN I HIT THE HANDS FREE TALK SWITCH ON THE STEERING HUB. THIS HAS HAPPENED MORE THAN ONCE. THIS IS A NATURAL LOCATION TO HIT THE HORN PAD AND OTHER PEOPLE I HAVE TALKED TO HAVE HAD THE SAME PROBLEM. IN MY VIEW THIS IS AN UNSAFE SITUATION BECAUSE, NOT ONLY DO YOU NOT WARN THE OTHER VEHICLE BUT YOU ALSO GET DISTRACTED AT A TIME OF POSSIBLE EXTREMIS. IT IS BAD DESIGN AND NEED TO BE CORRECTED;. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535438August 14, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FRAME OF MY 2004 TOYOTA TUNDRA IS RUSTING SO BAD THAT I WROTE A LETTER TO TOYOTA AND SENT THEM PICTURES OF THE TRUCK, THEY HAD A RECALL FOR RUST IN FRAMES WITH 2003 TUNDRAS AND I BELIEVE THAT I HAVE THE SAME PROBLEM BUT TOYOTA DOES NOT WANT TO ASSUME RESPONSIBILITY FOR IT. ALSO I ALREADY REPLACED SEVERAL PARTS DO TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535151August 13, 2013
FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN THE ROAD WHEN THE 'CHECK ENGINE' LIGHT CAME ON. I TOOK IT TO THE DEALER TO SEE WHAT THE ISSUE WAS AND THEY STATED IT WAS A LEAK IN THE GAS CAP AND THAT I DIDN'T HAVE CAP TIGHT ENOUGH. ON THE WAY HOME FROM THE DEALER THE 'CHECK ENGINE' LIGHT CAME BACK ON, SO I TOOK IT BACK TO THE DEALER. THEY STATED THAT THE FUEL FILLER NECK NEEDED TO BE REPLACED AND IT'S NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534177August 8, 2013
STEERING
THIS SAFETY COMPLAINT RELATES TO THE "TILT LATCH MECHANISMS" OF A 2011 TOYOTA TUNDRA'S STEERING WHEEL, THE SET OF MECHANISMS USED TO RELEASE/SAFELY SECURE THE STEERING WHEEL IN PLACE. THERE WERE AT LEAST TWO PARTS AMONG THE LATCHING MECHANISMS, ONE BEING PLASTIC & THE OTHER BEING A METAL ALLOY, BROKE OFF AND INTO PIECES. IT WAS FORTUNATE THAT THE PROBLEM WAS FOUND WHEN I WENT TO LOWER THE STEERING WHEEL WHILE CLEANING MY VEHICLE. HAD THE PIECES SHATTERED AND FALLEN OFF WHILE THE VEHICLE WAS IN MOTION, A FATAL ACCIDENT COULD HAVE BEEN RESULTED FROM LOSS OF STEERING WHEEL CONTROL. AT THE TIME OF THE FINDING, THE VEHICLE HAD 37118 MILES. SUCH SAFETY MECHANISMS OUGHT TO BE DESIGNED WITH SPECIFICATIONS SO THAT THEY WOULD LAST MORE THAN TWO OR THREE TIMES OF USE. I RECALL, AT LEAST ONCE, SEEING THE STEERING WHEEL DROPPED WITH THE LATCH LEVER HANGING DOWN HALF WAY WITHOUT ANYONE TOUCHING IT WITHIN THE FIRST 25000 MILES.BUT MY ASSUMPTION WAS THAT A TECHNICIAN MIGHT HAVE ADJUSTED THE STEERING WHEEL AND DIDN'T LATCH IT BACK PROPERLY. THE TECHNICIAN WHO WAS WORKING ON MY REPAIR HAD TOLD ME THAT MY VEHICLE WOULD BE THE SECOND VEHICLE HE HAD WORKED ON FOR THE SAME ISSUE. AND THROUGH ONLINE RESEARCH, I HAVE FOUND THAT WHILE THERE ARE NOT A HIGH VOLUME OF COMPLAINT OF THE SAME ISSUE, THERE ARE OWNERS REPORTING THE EXACT SAME ISSUE. AS THE TOYOTA DEALER HAD TOLD ME, THEIR TOYOTA REGIONAL SERVICE AND PARTS MANAGER HAD DECIDED TO COVER FOR THE REPLACEMENT OF THE ENTIRE STEERING COLUMN AND EXPECTING ME TO PAY FOR THE LABOR COST. SHARING THE REPAIRING COST IS NOT AS MUCH OF A CONCERN AS THE MAJOR CONCERN OF SAFETY. AS I HAD MENTIONED ABOVE, THE OUTCOME FROM THE FAILURE OF LATCHING MECHANISM IS UNLIMITED, AND THE COST OF SUCH INCIDENT(S) COULD BE FATAL ACCIDENT AND/OR WOULD BE MANY TIMES THE COST OF REPAIRING THE VEHICLE. THEREFORE, THIS SERIOUS MATTER SHOULD BE THOROUGHLY INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534188August 8, 2013
STEERING
WHILE DRIVING AT 75 MPH ON INTERSTATE 40 STEERING COLUMN COMPLETELY FELL ON TO LAP, HAD TO PICK UP STEERING COLUMN AND TRY TO KEEP TRUCK UNDER CONTROL AT WHICH TIME ALL DASH LIGHTS CAME ON . AFTER GETTING TRUCK STOPPED NOTICED THAT BOLTS USED TO HOLD STEERING COLUMN WHERE NOT ATTACHED TO COLUMN. TOOK PICTURES OF STEERING COLUMN AS PROOF , AT THIS TIME PUT BOLTS INTO COLUMN AND TIGHTEN BOLTS. CONTINUED TRIP CRUISE CONTROL ALSO INOPERATIVE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534328August 8, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I TOOK MY TRUCK TO THE TOYOTA DEALER BECAUSE OF A NOISE IN THE FRONT END. IT TURNS OUT THE FRAME AT THE ATTACHMENT POINTS FOR THE STABILIZATION BAR WAS BADLY RUSTED. THERE ARE RUST HOLES IN THE FRAME AND THE ATTACHMENT POINT ON THE LEFT SIDE HAD RUSTED FREE OF THE FRAME AND THE OTHER SIDE IS NOT TO FAR BEHIND. TOYOTA HAS A HISTORY OF RUSTED FRAMES BUT ACCORDING TO THE VIN NUMBER IT IS NOT PART OF THE CURRENT RECALLS. I WAS TOLD SORRY WE CAN'T FIX IT. THIS IS NOT RIGHT!!!! CAN YOU HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534372August 8, 2013
STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SERVICE BRAKES, HYDRAULIC
I HAVE BEEN TOLD MY TRUCK HAS EXCESSIVE RUST ON THE BRAKE LINE, FRONT BRAKE ROTORS AND POWER STEERING UNIT. THEY WILL AL NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532519August 5, 2013
ENGINE AND ENGINE COOLING
2007 TOYOTA TUNDRA. CONSUMER WRITES IN REGARDS TO OIL LEAK AROUND MANIFOLD AND CAMSHAFT AND WATER PUMP LEAKING. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532973July 31, 2013
ENGINE
ISSUES WITH TOYOTA'S SECONDARY AIR INTAKE PUMP SEEMS TO BE A MAJOR ISSUE. SINCE 2007, NOW TOYOTA HAS CONTROL OVER THE NECESSARY PARTS AND WILL RELEASE AS THEY SEEM FIT. I HAVE WAITED OVER TWO WEEKS TO GET THESE PARTS AND INSTALLED. AND THE DEALERSHIP SAYS THEY HAVE NO IDEA HOW LONG IT WILL BE COULD BE WEEKS. THEY KNOW THAT THE PUMP HAS ISSUES AND WILL NOT FIX THE PROBLEM TILL IT GOES BAD. AND IF YOUR DRIVING DOWN THE INTERSTATE AND YOU LOSE POWER THAT COULD BE A SAFETY ISSUE. MY TRUCK BROKE DOWN IN MY DRIVEWAY AS I WAS PULLING OUT TO GO ON A 3000 PLUS MILE ROAD TRIP. WISH A RECALL CAN BE ORDERED TO FIX THE ISSUE BEFORE HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532729July 30, 2013
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKES IN AN ATTEMPT TO COMPLETE A TURN, THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A NEARBY BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM INJURIES TO THE HEAD, NECK AND SHOULDERS. IN ADDITION, THE LEFT SIDE OF THE CONTACT'S BODY SUSTAINED SEVERE INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 700. UPDATED 8/29/13 *CN UPDATED 09/11/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10531944July 26, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) AND TOOK THE VEHICLE TO THE DEALER FOR RECALL SERVICE. MONTHS LATER, THE VEHICLE BEGAN TO EXHIBIT SIGNS OF RUSTING. THE CONTACT HAD NOT ENCOUNTERED ANY ISSUES PRIOR TO HAVING THE RECALL SERVICE PERFORMED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 180,968.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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