Toyota Sienna Complaints

9,048 consumer complaints on file.

#11506822February 12, 2023
UNKNOWN OR OTHER
We recently got a Sienna 2023, 25 anniversary, and added the multimedia package. Once received the car we notice that the usage of this rear entertainment blocked the vision through the rear view mirror becoming a major safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506867February 12, 2023
SUSPENSION
This is a Braun Side Entry Rampvan Conversion. In 2008 there was a safety bulleting 34238 in which I took the vehicle in for inspection and any corrections. On January 19,2023 the rear axle mount broke off while driving. The vehicle was inspected by my insurance company, who denied my claim saying it was a result of wear and tear. The car fax report states it is a total loss due to flooding, which I am in the process of disputing. The cost to repair is several thousand dollars. Do I have any recourse regarding my vehicle. I had the vehicle serviced at Toyota for some normal mtce December 22 & 14th total cost of $3000.00, and there was no mention from them that there was an issue, which could have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506720February 10, 2023
STRUCTURE:BODY
The rear sliding power door on the passenger side closed on my six year old child. He was trapped in the door and could not move until I opened the door. He has pain and visible injuries on his back from the door. This happened on 2.10.23. There have not been any incidents with the van leading up to this incident. This happened when the van was parked in the garage and the engine was off. We have not tried to replicate the incident because it caused an injury. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11505716February 5, 2023
UNKNOWN OR OTHER
Sunroof shattered while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505111February 2, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while depressing the brake pedal, there was a three-second delay before the brakes would respond. Additionally, the brake pedal was difficult to depress, creating an extended stopping distance. The vehicle was taken to the local dealer who adjusted the brake stroke sensor and recalibrated the braking system; however, the failure persisted. The vehicle was later taken to a second dealer who bled the brake lines, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,800. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504867February 1, 2023
UNKNOWN OR OTHER
We have had problems with our 2011 Sienna's electromagnetic coupling and the rear differential. Through my research, I have learned this is a very common problem with the Toyota Sienna. Appears the same problem occured in the RAV4 and a recall was issued, however an recall was not issued with the Sienna. The repair is very expensive, upwards for $4,000 and we had two electromagnetic couplings fail. Are there any potential action items we can take with Toyota. Kind regards,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505051February 1, 2023
AIR BAGS, SERVICE BRAKES, HYDRAULIC
The contact called on behalf of his mother who owns a 2015 Toyota Sienna. The contact stated while his mother was driving 15 MPH, the brake pedal was depressed but failed to respond, causing the vehicle to crash into the rear of another occupied vehicle. There was no warning light illuminated. The air bags did not deploy. Both the contact's mother and the other driver received assistance from emergency units. The contact's mother sought medical assistance and was informed that she had sustained soreness in the neck muscle. The contact was unsure whether the other driver sustained any injuries. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody shop but was not repaired. The vehicle was then towed to the residence. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 93,955.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11504416January 30, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARD TO ELECTRONIC LATCH FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504238January 28, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Every time I go around a curve, the ABS TRC and vehicle beeps like I'm sliding. It happens on every curve. Its very dangerous. I have unplugged the sensor under the front passenger seat and all problems go away. i have replaced this part and it still has not fixed the problem. with part unplugged i have no ABS TRC Airbags none of the safety equipment is working while unplugged, but is safer than having my brakes slammed in every curve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503015January 22, 2023
UNKNOWN OR OTHER
No system is failed in our sienna. Only safety problem we have is the rear view mirror completely block off when kid use the entertainment system. When I talk to the deanship, they told me they can't add any rear view camera due to the electrical harness problem. Not sure if anything can be done, please let me know what you guys think.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502539January 19, 2023
TIRES:SIDEWALL
10-01-2022 new tire blew out at I-10 , Columbus TX78934 4 new tires installed at 07-07-2022; YOKOHAMA YK-CTX; 235/60 R17 Invoice total cost $1085.76
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502715January 19, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Today I had a crash and luckily walked away. I went down an embankment at speed into trees where the vehicle rolled and struck trees head on. All the vehicle airbags deployed and vehicle came to rest on the drivers side. Although there was electrical power and the engine still running none of the right side doors would open and neither would the rear hatch which was clear of obstruction! Had there been a fire I wouldn't be making this report! Doors need to be operable regardless of situation when none of them are jammed from an accident!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11502354January 18, 2023
SEAT BELTS
2nd row passenger side seat belt receptacle is not latching seat belt. The contact stated that a replacement part was ordered but not needed. It was discovered that the original part had debris inside and was cleaned out. The original part started working again and a repair was no longer needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502050January 16, 2023
ENGINE
Engine stalls and stutters. Check AWD light comes on dashboard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501158January 10, 2023
SERVICE BRAKES
In areas where there is snow and salt, the rear steel brake lines start to rust from snow and debris that accumulates and eventually the brake lines fail leaving you without brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500950January 9, 2023
VEHICLE SPEED CONTROL, SUSPENSION
When the VSC light or the traction light comes on the alarm sounds and the the van brakes for me! It can be up hill or down hills, between 30mph-70mph, left or right curves. Thas happend on dry pavement, It is dangerous because the Van braking suddenly for me and dont let me accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500414January 6, 2023
UNKNOWN OR OTHER
My vehicle had been repaired for the recall involving the power sliding doors. The entire cable assembly was replaced. That repair has now failed and the sliding door is inoperable. The cable snapped and the driver side door will not open. I am afraid that it may open while driving, which caused the recall in the first place. I don't want to drive the vehicle for fear of the other sliding door failing as well. These repairs should last much longer than 5 years, especially something as important as the sliding door, where all the children sit. What a huge safety issue for what is supposed to be a vehicle for hauling children around. Luckily the incident happened in a parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500084January 4, 2023
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
On a warm day after driving the van about 15 minutes then stop for 15 minutes or more. It is taking longer than usual to crank the van. I have search around online. It seems like a common problem Sienna's fuel pump. People on "SiennaChat - https://www.siennachat.com/threads/engine-starts-great-cold-or-hot-long-crank-when-warm.59549/page-2 " website is talking about it. My concern is that one day it could stall while driving on the highway. Since, it is fuel related issues. Without fuel supply engine will halt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499914January 3, 2023
ELECTRICAL SYSTEM
We recently had a full diagnostic check done on our vehicle (199 point at Parkway Automotive in Little Rock, Arkansas) that listed some components in need of repair. The only part involving the electrical system needing repair was our battery which was testing as no longer holding enough charge. We took the vehicle to Sam's Club in North Little Rock, AR within the last 2-3 weeks and had the battery replaced with a new Duracell with 3 year warranty. We drove away with no issues with the vehicle and used it for local driving without issues for those 2-3 weeks. The morning of Thursday, December 29, 2022 we started the car to drive to our church about 2 miles away with our four young children (1, 5, 8, 10). In the short drive, dash lights were flickering and the nav/audio screen system was turning off and restarting. Upon arrival at the church, as we were parking the car, gray smoke began to come from the hood quickly. The children were all still strapped in seatbelts and carseat, so we quickly unloaded them from the car and took them inside the building. While we were unloading them from the vehicle we observed the following: -black smoke pouring from driver's side hood -sparks falling on the ground from driver's side engine compartment, near bumper -spurts of fire coming from the hood and below the bumper on driver's side -charring and melting coming from the vents/lights where each child was seated in the 2nd and 3rd row seating After calling the fire department and locating a fire extinguisher, the fire quickly grew into an uncontrollable blaze so we all went inside the building as quickly as possible to avoid injury. Shortly thereafter, the battery itself seemed to explode (a loud explosion was heard and then a smaller one) and the driver windshield was blown. The fire was large enough to seem to be traveling toward the gas tank and we were afraid of a big disaster. The fire department then arrived and extinguished the fire and made a report.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11499482December 30, 2022
TIRES
Costco installed 4 tires on my 2012 Toyota Sienna on 11/10/2021. The tire had 80,000 mile warranty. At the time of Tire installation, the mileage on my vehicle was 253,405. I did my tire rotations every 5000 mile at Suburban Toyota in Farmington Hills. I took the vehicle for tire rotation at 283,618 miles and the dealership refused to rotate the tires because the tread was below 3/32 seconds. I thought that this was a mistake and went again to rotate the tires at 288,789 miles. I went to Costco on the same day and told Costco representative at the counter [XXX] that the tire needs to replaced under warranty. I informed him that I drove only 30,000 mile on the tires. He checked all my mileage papers when I did the tire rotations. He went inside and talked to [XXX] (Tire section manager) and told me that the tire need to be under 2/32 seconds for Michelin Warranty to work. I asked him to arrange a tire rotation and scheduled the tire rotation on 12/20/2022. I took the vehicle to Costco on 12/20/2022. The mechanic called me after 30 minutes and informed me that the tire tread is under 2/32 second and cannot be rotated. I talked to [XXX] about it and he went to talk to [XXX]. He told me that the mechanic is going to rotate the tires and I can come back after one month to check the tires again. I informed [XXX] that he, Costco, and Michelin are playing with the safety of my family. He told me that Costco is not concerned about the safety of my family. If I am concerned about the safety of my family, I should change the tires without the warranty. I believe that Costco and Michelin are installing 30,000 mile tires as 80,000 mile warranty tires. I drive most of my driving on the freeway and on cruise control. So there should not be any issue with my driving. I got tires from Discount Tire Company before and had no issue like this. I request NHSTB to investigate the issue and warn people of this issue before people die. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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