Toyota Sienna Complaints

9,048 consumer complaints on file.

#10783025October 16, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2007 TOYOTA SIENNA. WHILE DRIVING AT 35 MPH, THE CONTACT LOST CONSCIOUSNESS AND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, RIGHT SHOULDER AND BACK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10782448October 15, 2015
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED FAILURE, THE CERTIFIED MECHANIC OBSERVED THAT OIL WAS LEAKING FROM THE POWER STEERING RACK. THE VEHICLE WAS DIAGNOSED THAT THE POWER STEERING RACK AND THE AXLE BOOTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781539October 13, 2015
WHEELS
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 01/27/16 *BF SPARE TIRE FIXED VIN INVALID. UPDATED 4/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781591October 13, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781355October 11, 2015
STRUCTURE:BODY
I HAVE THE 2009 SIENNA, AND BOTH SLIDING DOOR HAVE BROKEN DUE TO THE POWER SLIDING DOOR ASSEMBLY SNAPPING, AND THIS SAME PROBLEM IS COVERED ON 2004-2007 MODELS EVEN THOUGH ITS THE EXACT SAME CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781169October 9, 2015
STRUCTURE:BODY, POWER TRAIN, SEAT BELTS
THE DOOR CHECK WAS REPLACED BY TOYOTA FOR PREVIOUS OWNER.THE DOOR WELDS ARE BROKE AND POPS AND THE DOOR CHECK HAS BROKEN PLASTIC.TOYOTA REPLACED THE SPARK PLUGS, BUT JUST THE FRONT. FRONT WERE DENSO AND BACK WERE NGK. LOCAL DEALER SAYS THEY DO NOT MIX PLUGS. LOCAL DEALER SAYS THEY WILL INSPECT THE SHIFTER AND LEAVE IT WHEN THE RECALL SAYS THEY WILL REPLACE IT. ON THE DASH , IT WAS ALSO FIXED BY THE DEALER BECAUSE IT MELTED. I WAS TOLD BY LOCAL DEALER I HAD UNTIL 2024 TO GET IT FIXED WHEN ACTUALLY IT GOES OUT IN 2017. I AM BEING MISLED ON PURPOSE SO THEY DO NOT HAVE TO FIX THEIR PROBLEMS. NO ONE IS WATCHING THEM AND LETTING THEM DO WHAT EVER THEY WANT NO MATTER YOU SPEND OVER $40,000 PLUS FOR THEIR TRASH THEY WILL NOT STAND BEHIND. IF THEIR IS A FACTORY DEFECT IT SHOULD BE AN AUTOMATIC RECALL BECAUSE THEY CANNOT BE TRUSTED TO DO THE RIGHT THING. LETS WAKE UP AND HELP THE PEOPLE BEING TAKEN ADVANTAGE OF. IT HAPPENED WHEN TOYOTA PUT A NEW DOOR CHECK IN IT.THEY HAVE THE RECORDS AND IT WAS ON MY CARFAX. I BOUGHT IT LIKE IT IS BEING TOLD THE DEALER WOULD HONOR THEIR LETTER. THEY REFUSED TO FIX IT AND I AM STILL WAITING ON THE DASH. THEY DO NOT HAVE ANY AND TIME WILL RUN OUT BEFORE THEY GET TO MINE JUST LIKE THE DOOR. IT SWINGS WIDE OPEN NOTHING TO STOP IT. THE SHIFTER I WILL JUST LIVE WITH IT BECAUSE IF THEY CAN'T BE TRUSTED TO CHANGE ALL YOUR PLUGS ,CAN YOU TRUST THEM TO DO ANY WORK TO YOUR TOYOTA VEHICLES.DO NOT BUY TOYOTAS BECAUSE THEY DO NOT CARE ABOUT YOU, JUST SELLING THEIR CHEAP CARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780785October 8, 2015
WHEELS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780798October 8, 2015
SUSPENSION
SUSPENSION SYSTEMS SPECIFICALLY SHOCKS AND STRUTS ARE WEARING OUT QUICKLY. DIVIDED OPINION BETWEEN MANY LOCAL MECHANICS ON THIS, SOME SUSPECT IT IS CAUSED DUE TO WEAR AND TEAR WHILE OTHERS THINK IT COULD BE DUE TO POSSIBLE MANUFACTURING ISSUES SPECIFICALLY FOR RUNNING IT ON A FULL LOAD - 8 PASSENGER VS 7 PASSENGER CONFIGURATION)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780608October 7, 2015
WHEELS
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH, THE SPARE TIRE ON THE REAR OF THE VEHICLE DETACHED FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 2/4/16 *CN UPDATED 02/16/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780622October 7, 2015
STRUCTURE:BODY
DRIVER SIDE SECOND ROW PASSENGER POWER SLIDING DOOR SUDDENLY STOPPED WORKING. ONLY SLIGHTLY BUDGES MANUALLY AND ELECTRICALLY THEN HAS TO BE FORCED CLOSED. MECHANIC SUSPECTS BROKEN CABLE AND QUOTED ME $1,500 - $2,000 TO REPAIR. REALLY? AND IF THE OTHER DOOR STOPS WORKING LIKE THE HUNDREDS OF COMPLAINTS I AM READING ON JUST ONE BLOG (REPAIRPAL)? I LOVE THIS VAN AND HAVE BABIED IT WITH ON-TIME MAINTENANCE AND REPAIRS BUT THIS IS TOO MUCH! I CAN'T AFFORD THIS BUT SAFETY IS A MAJOR CONCERN TO ME AS THIS EXIT NO LONGER EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780034October 6, 2015
VISIBILITY/WIPER
IT WHICH CAUSES OBJECTS ON THE ROAD TO BE MAGNIFIED. THE VEHICLE WAS TAKEN TO TOYOTA WHERE IT WAS CONFIRMED THAT THE WINDSHIELD HAD CAUSED OBJECTS IN THE ROAD TO BE DISTORTED AND MAGNIFIED AND OFFERED TO REPLACED THE WINDSHIELD WITH ANOTHER MODEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE ARE OF THE ISSUE. THE VEHICLE FAILURE MILEAGE WAS 1142.KH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779699October 5, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 35 MPH, THE VSC AND THE ABS WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED, THE FRONT OF THE VEHICLE BEGAN TO SWERVE INTO OTHER LANES WHILE THE REAR OF THE VEHICLE WENT IN THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE STEERING SENSOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 264,888.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779562October 4, 2015
WHEELS
THIS FOLLOW UP FOR SAFETY RECALL NOTICE E0S (E1S) [EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE] WHEN WILL TOYOTA FIX THIS? WE HAVE BEEN CARRYING OUR SPARE TIRE IN THE BACK OF THE VAN FOR 3 MONTHS NOW AND THIS WAS ANNOUNCED 22 MAY 14. I CONTACTED TOYOTA ASKING FOR A TIMELINE OF WHEN THIS ISSUE WILL BE FIXED AND THEIR REPLY WAS "WE ARE SORRY, HOWEVER WE DO NOT HAVE AN ESTIMATED TIMEFRAME FOR WHEN THIS SAFETY RECALL'S REMEDY WILL BE RELEASED. " IT HAS BEEN A YEAR AND 4 MONTHS SINCE THIS RECALL WAS ANNOUNCED AND THEY STILL DO NOT KNOW WHEN THIS WILL BE FIXED. DO THESE RECALLS HAVE AN INDEFINITE TIME FRAME TO GET FIXED. THE NHTSA NEEDS TO FOLLOW UP ON THESE OPEN RECALLS SO MANUFACTURERS CAN CLOSE THEM IN A TIMELY MANNER. REGARDS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779449October 3, 2015
STRUCTURE:BODY
DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPPOSEDLY AN UPGRADE, HAS A MANUFACTURING DEFECT AS ITS PLASTIC STORAGE FRAME IS PAINTED WITH THE SAME TYPE OF PAINT USE TO PAINT THE METAL ON THE REST OF THE BODY OF THE CAR. IF DEALER'S "DIAGNOSIS" IS CORRECT THEN POSSIBILITY OF A FIRE BOTH IN PARKING POSITION OR WHILT DRIVING ON FREEWAY EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779538October 3, 2015
STRUCTURE:BODY:DOOR
THE DOOR DRIVER SIDE HAS THE PROBLEM: THE DOOR MAKING NOISE LIKE CRACKING INSIDE THE DOOR, THE AUTO REPAIR SHOP THEY TOLD ME THE YEAR 2005 AND 2006 SAME MY PROBLEM ALOT,BECAUSE THE WELDING INSIDE DOOR PANEL ATTACH WITH LATCH THE WELDING CAME OFF,THAT WHY WHEN I OPEN AND CLOSE DOOR IT MAKE CRACKING NOISE,THEY TOLD ME HARD TO REPAIR AND COST ALOT MONEY. CAN YOU INVESTIGATE THIS PROBLEM AND THE TOYOTA FACTORY RECALL TO FIX THIS PROBLEM! THANK YOU VERY MUCH, TO HEAR FROM YOU SOON😒 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779252October 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION FAILED TO RESPOND. IN ADDITION, WHENEVER SHIFTING INTO THE PARK POSITION, THE VEHICLE WOULD ROLL A SHORT DISTANCE. THE CONTACT ENGAGED THE EMERGENCY BRAKE WHEN PARKED BEHIND ANOTHER VEHICLE DUE TO THE UNINTENDED ROLLING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN) HOWEVER, THE FAILURE CAUSED INTERNAL DAMAGE TO THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778983October 1, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE VEHICLE'S AUTOMATIC DOORS, THE CONTACT HEARD AN ABNORMAL NOISE. WHILE TRYING TO CLOSE THE DOORS, THE DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. THE CONTACT TOOK A CLOSER LOOK AND NOTICED THAT THERE WAS A FRAYED CABLE ON THE TOP SIDE OF THE AUTOMATIC DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT FOR THE CONTACT TO BE ABLE TO CLOSE THE DOOR MANUALLY. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BECAME INOPERABLE APPROXIMATELY THREE WEEKS LATER WITH THE CABLE BEING FRAYED AT THE TOP OF THE DOOR AND WOULD NOT CLOSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT AND THE DOOR WAS CLOSED. THE CONTACT STATED THAT THE MECHANIC STOPPED ELECTRICITY FROM GOING TO THE DOOR SO THAT THE DOOR COULD BE OPENED AND CLOSED MANUALLY AS AN INTERIM REPAIR. SINCE THE DOORS WERE ORIGINALLY AUTOMATICALLY POWERED TO OPEN AND CLOSE, THEY BECAME VERY HARD TO OPERATE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778744September 30, 2015
AIR BAGS
I AM CURIOUS TO WHY THE AIRBAGS DID NOT DEPLOY FROM AN ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10773694September 28, 2015
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2006 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE HAT A FLAT TIRE. *SMD THE CONSUMER DISCOVERED THE VEHICLE DID NOT HAVE A SPARE TIRE. THE DEALER CLAIMED TO HAVE INSPECTED THE SPARE TIRE. HOWEVER, THEY NEVER MENTIONED THE SPARE TIRE WAS MISSING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778295September 28, 2015
UNKNOWN OR OTHER
ABS MODULE FAILURE. DEALER REPLACEMENT PART $2800.00 PLUS LABOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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