Toyota Sienna Complaints

9,048 consumer complaints on file.

#10899291August 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/19/16*LJ UPDATED 10/24/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899334August 29, 2016
SERVICE BRAKES
WHEN BRAKING AT SPEED EXITING HIGHWAY, BRAKES BEGAN VIBRATING. THE SIENA HAS 19,300 MILES ON IT. I TOOK IT TO THE DEALER AND WAS TOLD THE FRONT ROTORS WERE WARPED. THE CAR HAS NOT BEEN SUBJECTED TO EXTREME DRIVING CONDITIONS AND A WARPED ROTORS MAY NOT HAVE BEEN NOTICED BY OTHERS. BUT THE ROTOR AFTER WARPING WOULD INVARIABLY LEAD TO CRACKED ROTOR OR BRAKE FAILURE AT SOME POINT AND POSE A HAZARD, POSSIBLY CATASTROPHIC FAILURE AND DAMAGE OR INJURY. LUCKILY, I CAUGHT IT BEFORE SOMETHING SERIOUS HAPPENED. I THINK TOYOTA SHOULD LOOK INTO PREMATURE FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899042August 27, 2016
AIR BAGS
"TAKATA RECALL" RECEIVED NOTICE FROM TOYOTA THAT TAKATA FRONT PASSENGER AIRBAG INFLATOR ZONE A HAS BEEN ISSUED A SAFETY RECALL. NO CURRENT SOLUTION GIVEN TO FIX PROBLEM BUT ADVISED NOT TO HAVE PASSENGERS IN FRONT SEAT. THIS IS A TERRIBLE SOLUTION FOR A PROBLEM WITH POSSIBLE MAIMING OR DEADLY CONSEQUENCE AS IT DIMINISHES THE UTILITY OF THE VEHICLE. THE NTSB SHOULD MANDATE THAT TOYOTA REPLACE THESE DEVICES IMMEDIATELY OR WITHIN A VERY SHORT PERIOD OF TIME. I UNDERSTAND THAT THERE ARE DETONATORS MANUFACTURED THAT DO NOT CONTAIN THE VOLATILE GAS USED IN THE TAKATA EQUIPPED BAGS. TOYOTA SHOULD ACQUIRE THESE AT THEIR EXPENSE AND REFIT THE VEHICLES WITH THE ALTERNATIVE DETONATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899056August 27, 2016
SUSPENSION
IN 2015, HEARD A CLUNKING NOISE FROM FRONT END, TOOK TO DEALER WHO SAID IT WAS RIGHT FRONT COIL SPRING BROKEN. WAS REPLACED UNDER EXTENDED WARRANTY. IN AUGUST 2016, NOTICED CLUNKING IN THE REAR--THIS TIME THE RIGHT REAR COIL SPRING IS BROKEN. NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899057August 27, 2016
STEERING
WHILE DRIVING & TURNING, HEARD NOISES FROM FRONT END. FOUND THAT RACK AND PINION BOOTS WERE LEAKING, HAD TO REPLACE ENTIRE ASSEMBLY, AROUND $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901904August 27, 2016
AIR BAGS
TAKATA AIR BAG RECALL IS TAKING AN UNSATISFACTORY AMOUNT OF TIME TO GET STARTED. I STILL HAVE A DEFECTIVE AIR BAG IN MY 2011 TOYOTA SIENNA WHICH IS LIKE A BOMB THAT CAN EXPLODE AT ANYTIME. THIS CONDITION IS INTOLERABLE AND NEEDS TO BE CORRECTED IMMEDIATELY. PLEASE ADVISE WHEN MY VEHICLES AIR BAG WILL BE REPLACED. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901985August 27, 2016
UNKNOWN OR OTHER
CABLES FOR BOTH AUTOMATIC SLIDING DOORS SNAPPED. THE DOORS ARE BOTH COMPLETELY UNUSABLE, AS THEY WILL NOT OPEN AT ALL. AS MY 8 YEAR OLD WAS TRYING TO GET OUT OF THE VEHICLE, THE DOOR STOPPED WORKING AND WOULD NO LONGER WORK. THE DRIVERS' SIDE DOOR CABLE SNAPPED LAST WEEK, AND THE RIGHT ONE, TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898765August 26, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE KEY REMOVED FROM THE IGNITION, A CHILD IN THE VEHICLE WAS ABLE TO MOVE THE GEAR SHIFT LEVER FROM THE PARK POSITION TO REVERSE. THE VEHICLE WAS ABLE TO ROLL BACKWARDS. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,837.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898993August 26, 2016
VEHICLE SPEED CONTROL
NHTSA RECALL NUMBER 13V429, MFR RECALL NUMBER D0R IS LISTED ON THE SAFECAR.GOV WEB SITE FOR MY VIN NUMBER AS BEING AN INCOMPLETE RECALL, BUT THE TOYOTA SERVCO SERVICE CENTER SAYS THEY HAVE ALREADY FIXED THIS RECALL ON MY CAR. I HAD AN INCIDENT RECENTLY THAT WAS TRACED TO THE GEAR SHIFT CABLE BUSHING. THE CAR WAS PARKED IN A GROCERY STORE PARKING LOT, PUT INTO PARK, IGNITION TURNED OFF, AND THEN STARTED TO ROLL BACKWARD, THE BRAKE DIDN'T WORK TO STOP THE ROLLING SINCE THE IGNITION WAS OFF, LUCKILY THE PARKING BRAKE WAS APPLIED TO STOP THE ROLLING BEFORE ANY DAMAGE WAS DONE, IT WAS A VERY GRADUAL SLOPE. I SEE THAT THE LATER 2014 MODEL SIENNA HAS A RECALL FOR THE GEAR SHIFT CABLE, BUT MY YEAR DOES NOT HAVE A RECALL FOR THIS PROBLEM SO I HAD TO PAY ~ $600 TO GET THIS FIXED. LUCKILY NO ONE WAS HURT AND NO PROPERTY WAS DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898502August 25, 2016
SERVICE BRAKES
THIS IS THE FIFTH TIME I HAVE PROBLEMS WITH THE BRAKES. I BOUGHT THIS CAR NEW. AT 7000 MILES, WHEN I HIT THE PEDAL, STEERING WHEEL AND CAR SHAKES AND VIBRATE. TOOK IT TO THE DEALER, CUT ROTORS, OK. AT ABOUT 15000 MILES SAME PROBLEM. THEY CUT THE ROTORS. AGAIN, ABOUT 22000, SAME PROBLEM AND NOW I HAD TO PAID BECAUSE WARRANTY EXPIRED,3 YEARS. I WROTE TO THE TOYOTA, EXPLAIN THE PROBLEM AND THY DECIDED TO REFUNDED ME THE MONEY I PAID,$500. NOW, ABOUT 32000 MILES I HAD THE SAME PROBLEM AND I BOUGHT THE BEST ROTORS ON THE INTERNET WITH HOLES, BECAUSE THEY SAID IT WAS THE HEAT. I PAID A MECHANIC TO INSTALLED THEM. WORK FINE FOR A WHILE, BUT AT ABOUT 40000 MILES THE CAR STAR SHAKING WHEN I HIT THE BRAKES. I BOUGHT NEW ROTORS AT AN AUTO PART AND REPLACED THE ROTORS AGAIN. NOW MY CAR HAVE 48800 MILES AND I HAVE THE SAME PROBLEM. I TOOK IT TO THE DEALER TODAY AND THEY STILL SAYS IS THE HEAT THAT WORN THE ROTORS. I HAD SO MANY CARS IN MY LIFE AND I NEVER HAD TO REPLACED THE ROTORS THAT OFTEN. I BELIEVED THERE IS A FACTORY DEFECT IN THIS CAR THAT CAUSE THIS PROBLEMS WITH THE BRAKE. TOYOTA DON'T WANT TO INVESTIGATE. I BEG YOU TO INVESTIGATE AND MAKE TOYOTA TO LOOK DEEPER IN THIS PROBLEM. I DON'T BUY THE HEAT CAUSE. THIS IS NOT NORMAL ON A NEW CAR. IT COST ME ALMOST $55,000. I DON'T THINK IS FAIR. I THINK I'M GOING TO TAKE LEGAL ACTION AGAINST TOYOTA AND SUE THEM. BUT FIRST, I'M LOOKING FOR YOUR HELP. I HAVE ALL THE RECEIPTS FOR THE 5 TIMES I FIX THE CAR. I ALSO SAVED THE ORIGINAL ROTORS AND THE SECOND ONES I BOUGHT. THE THIRD ROTORS ARE STILL ON THE CAR. MY NAME: [XXX] MY ADDRESS: [XXX] EMAIL: [XXX] PHONE: [XXX] CELL: [XXX] IF YOU NEED DOCUMENTS OR ANY PROOF, PLEASE CONTACT ME AT THE ABOVE PHONE. ALSO, YOU CAN CONTACT ME AT MY MD ADDRESS: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898595August 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVING NORMALLY AND IT FELT AS IF THE TRANSMISSION WERE FAILING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO A MINOR CRASH IN WHICH THE CONTACT WAS INVOLVED. THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898609August 25, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
ON AUGUST 20TH, 2016 MY TOYOTA SIENNA 2006 EXPERIENCED A FAILURE OF THE ANTI-SWAY CONTROLS WHICH RESULTED IN SUDDEN DECELERATION AND SEVERE DAMAGE TO THE POWER STEERING, AS WELL AS THE SUSPENSION SYSTEM. THIS INCIDENT OCCURRED WHILE DECELERATING INTO A TURN. ATTACHED IS A NARRATIVE DESCRIPTION OF THE INCIDENT AND THE ESTIMATE PROVIDED BY THE SERVICING DEALERSHIP TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898128August 24, 2016
ELECTRICAL SYSTEM
DRIVER'S SIDE PASSENGER POWER SLIDING DOOR. CABLE BROKE. UNKNOWN CAUSE. APPEARS THE CABLE SNAPPED OFF WITH A CLEAN BREAK. THE POWER SLIDING DOOR IS NOT USEABLE AND NOT SAFE. BOUGHT THE VAN USED THIS APRIL 2016 WITH 54000 MILES PUT 7000 MORE MILES ON IT AND I HAVE NO WARRANTY AND LOOKING AT REPAIRS BETWEEN $1500 - $3000. VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY WHEN CABLE BROKE. HEARD GRINDING SOUND AND INTERNAL PARTS FALLING TO THE BOTTOM INSIDE THE VAN AND THE IS DOOR BOUND SHUT WON'T OPEN AND NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897766August 24, 2016
AIR BAGS
2011 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO NO REMEDY AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898271August 24, 2016
ELECTRICAL SYSTEM
POWER DOORS STOPPED WORKING AND ARE STUCK OPEN. THEY STICK OPEN WITH MY KIDS IN THE BACK AND I WAS DRIVING HOME. I'VE OWNED THIS CAR FOR 44 DAYS. MOYER JUST QUIT DOOR IS STUCK HALFWAY. THANK GOD WE GOT HOME SAFE!!! LESS THEN 90000 MILES AND THE CAR IS UNUSABLE. DOOR BECAME STUCK WHEN WE PULLED OVER ON SIDE OF THE ROAD TO ADJUST MY SONS CAR SEAT( BUCKLES WHERE NOT RIGHT ENOUGH) WHEN I WENT TO CLOSE IT THE DOOR WOULDN'T BUDGE. WE WHERE ON A BUSY STREET. MY HUSBAND THEM GOT OUT AND HAD TO FORCE THE DOOR INTO S SEMI CLOSED POSITION AND STAYED IN THE BACK HOLDING IT UNTIL WE COULD GET TO A SIDE ROAD. I THEN CALLED FOR A RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898306August 24, 2016
STEERING
FAILURE OF THE RACK AND PINION BOOT CAUSES A LEAK OF LUBRICANT AND CONTAMINATION OF THE RACK AND PINION SYSTEM. SINCE A FAILURE OF THE BOOT CAN LEAD INTO NOT BEING ABLE TO CONTROL THE STEERING, THIS COULD CAUSE AN ACCIDENT ON THIS MINIVAN AND SHOULD BE RECALLED BYTOYOTA IN ORDER TO FIX IT.. I'VE SEEN MANY COMPLAINTS ONLINE OF THIS SPECIFIC PROBLEM,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898050August 23, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHEN TURNING IN A SLIGHT CURVE ON DRY SURFACES THE ANTI SKID CONTROL MECHANISM IS ACTIVATED AND THE CAR BEGINS TO TURN A HARD RIGHT, IT BEGINS TO AUTOMATICALLY SLOW DOWN AND THE INTERNAL BEEPING SOUND IS ACTIVATED. IT IS VERY HARD TO CONTROL THE VAN WHEN IT HAPPENS AND WITH THE AUTOMATIC SLOWING OF THE VEHICLE IF WE ON A HIGHWAY I FEAR WE WILL BE REAR ENDED. THE INTERNET IS FULL OF OTHER 2004 SIENNA VAN OWNERS EXPERIENCING THE EXACT SAME ISSUE. IT IS VERY DANGEROUS AND SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897635August 22, 2016
TIRES, TIRES:SIDEWALL
INSIDE OF SIDEWALL CRACKING, APPEARS DRY ROT POWDER RESIDUE FROM TIRE IN TRUNK AFTER REPLACING. PURCHASE AUGUST 22, 2013, SHOWN AS 90,000 MILE TIRE WHEN PURCHASED. FAILED 8-20-2016 DRIVEN APPROX. 40,489 MILES. LOOKS LIKE SIDING SEPARATED.. MULTIPLE HOLES AND SPLITS LOOKS SHREDDED. . NO APPEARANCE OF PROBLEMS ON OUTSIDE OF TIRE. CONSIDERED LUCKY TIRE FAILURE DID NOT CAUSE ACCIDENT HAVE PICTURES...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897212August 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V396000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 10/07/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897255August 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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