Toyota Sienna Complaints

9,048 consumer complaints on file.

#10972210April 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972344April 13, 2017
SERVICE BRAKES, ENGINE
WHILE PUTTING ON THE BRAKES TO STOP FOR A TRAFFIC LIGHT THE ENGINE SUDDENLY REVVED UP TO 6000 RPM AND TRIED TO TAKE OFF BY ITSELF. I PUSHED THE GEAR SHIFT INTO NEUTRAL AND PUT MY LEFT FOOT ON THE BRAKE TO KEEP THE CAR FROM MOVING. I KICKED THE ACCELERATOR PEDAL SEVERAL TIMES UNTIL IT DISENGAGED. THIS IS THE 4TH TIME THIS HAS HAPPENED. THERE WAS NOT A FLOOR MAT INVOLVED AS THERE WAS NOT ONE IN THE CAR AT THIS TIME. THE LAST TIME I TALKED TO A TOYOTA DEALER ABOUT THIS THEY SAID THIS COULD NOT HAPPEN AND I WAS WRONG ABOUT WHAT HAPPENED. THE DEALER DID NOT DOCUMENT ANY OF THIS AND WANTED NOTHING FURTHER TO DO WITH ME. THIS IS DANGEROUS AND HAPPENS WITH NO WARNING WHEN YOU PUSH THE BRAKE PEDAL TO STOP FOR A TRAFFIC SIGNAL OR TO PULL INTO A PARKING SPACE. MY WIFE WAS ALSO IN THE CAR TWO OF THE TIMES AND SAW WHAT HAPPENED. SHE WAS NOT IN THE CAR FOR THE LATEST EPISODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972069April 12, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971889April 11, 2017
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL 'RECEIVED NOTICE FOR NHTSA CAMPAIGNS: 17V006 (AIR BAGS) & 16V858 (STRUCTURE) FOR OUR FAMILY VEHICLE. WE HAVE 4 SMALL KIDS THAT REQUIRE CAR SEATS SO IT IS NOT FEASIBLE FOR THE FRONT PASSENGER SEAT TO NOT BE USED. PER NOTICE, I CALLED TOYOTA AND VISITED A LOCAL DEALERSHIP IN FEBRUARY 2017 TO DISCUSS THE ISSUE AND REQUEST A RENTAL OR DISCOUNT ON A REPLACEMENT VEHICLE. WAS INFORMED RENTALS WERE LIMITED TO $35/DAY WHICH WOULD ONLY PROVIDE A MID-SIZE CAR (WOULD NOT FIT MY FAMILY) AND NO REPLACEMENT VEHICLE OPTION WAS AVAILABLE. THEN IN MARCH 2017, THE SLIDING DOOR OPENED WHILE DRIVING. THANKFULLY WE HAD JUST LEFT THE HOUSE AND NO ONE WAS INJURED, BUT WE ARE FEARFUL FOR OUR LIVES AND THE SAFETY OF OUR CHILDREN AS WE DO NOT KNOW WHEN THIS MAY HAPPEN AGAIN. WITH THE AMOUNT OF TIME THE AIRBAG RECALL HAS EXISTED AND BEING TOLD BY THE DEALERSHIP NOT TO EXPECT A FIX UNTIL 2018 AT THE EARLIEST, THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AND IS UNWILLING TO PROVIDE ANY FORM OF ALTERNATE TRANSPORTATION THAT WILL PROVIDE FOR THE SAFETY OF MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971908April 11, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/ LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971966April 11, 2017
AIR BAGS, STRUCTURE:BODY:DOOR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOORS FAILED TO OPEN AND OPENED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR DIAGNOSTIC TESTING, BUT THE TECHNICIAN COULD NOT LOCATE A FAILURE. IN ADDITION, THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE SLIDING DOOR MOTOR AND THE CONTROL BOTTOM THAT CONTROLLED THE SLIDING DOORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971583April 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971615April 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971705April 10, 2017
ENGINE
I WAS TOLD TODAY THAT MY COOLER HOSE RUPTURED AND I HAD TO TAKE IT IMMEDIATELY TO A AUTO REPAIR SHOP. I WAS DRIVING TO WORK AND THE CAR STARTED MAKING A CLICKING NOISE AND FELT WEIRD TO DRIVE. I GOT TO WORK AND WAS TOLD TO CHECK THE DIP STICK. WAS TOLD IT SOUNDED LIKE I HAD NO OIL. I WAS THINKING, THAT WOULDN'T BE RIGHT I JUST GOT AN OIL CHANGE ABOUT A WEEK EARLIER. IT WAS BARE. COMPLETELY EMPTY. I THEN PROCEEDED TO GET IT TO A REPAIR SHOP AS IT WAS AN EMERGENCY. THE AUTO PLACE TOLD ME THAT IT NEEDED A KIT THAT THEY WOULD HAVE TO BUY TO REPLACE THE COOLER HOSE AND WOULD TAKE AWHILE TO FIX THIS. IT WOULD BE THE ONLY WAY TO FIX THIS. AND THEY CANT GUARANTEE ME THE ENGINE DIDNT GET EFFECTED BY THIS SITUATION. I DID MY RESEARCH ON THIS ISSUE AND IT IS EXTREMELY DANGEROUS AND EXPENSIVE. I AM NOW OUT $500 AND HALF A DAY AT WORK. I WAS DRIVING TO WORK AT 7:15AM ON HIGHWAY 44 GOING ABOUT 45-55 MILES AN HOUR. IT WAS TERRIFYING AND ONCE I GOT TO MY WORK AND REALIZED THAT MY VAN COULD HAVE STOPPED ON ME IN THE MIDDLE OF TRAFFIC WHENEVER IT WANTED TO THIS MORNING OR THE ENGINE COULD HAVE BLOWN UP AND CAUSE A REAL ACCIDENT. THIS IS A SERIOUS DANGER TO ME AND PEOPLE AROUND ME. I HAD NO CLUE I WAS IN DANGER, I HAD NO IDEA THAT MY VAN WAS MESSED UP. THERE WERE NO SIGNS, NO PROBLEMS, NO ANYTHING. IT JUST OUT OF NOWHERE DRAINED THE OIL. I DRIVE 35-45 MILES TO WORK. I WISH I WOULD HAVE KNOWN ABOUT A "RECALL" ON THIS. I WOULDN'T HAVE HAD IT CHECKED WAY BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971725April 10, 2017
EQUIPMENT, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971480April 9, 2017
VISIBILITY/WIPER
WENT TO CAR PARKED FOR THREE DAYS - SUNROOF SHATTERED OUTWARD. 4/7/17 NOT THE FIRST TIME - ON. 8/25/14 IT SHATTERED WHILE DRIVING (7978 MILEAGE)- A LOUD EXPLOSION AND NO OTHER CARS IN SIGHT. ALSO EXPLODED OUTWARD. OPENED A CASE WITH TOYOTA RELATIONS WHO ASKED WE BRING TO DEALERSHIPS FOR REVIEW. FIRST TIME TECHNICIAN BLAMED ON OBJECT HITTING US FROM ROAD - TOYOTA PAID FOR REPLACEMENT AS GOOD WILL GESTURE. NOW TECHNICIAN SAY SOMEONE PUNCHED IT FROM BELOW WITH COVER CLOSED - HAVE PICS BELOW. ALSO STATED HAD TO BE BROKEN FROM WITHIN - BASICALLY ACCUSED US OF PUNCHING IT. AFTER THE FIRST TIME WE KEEP COVER CLOSED AND NEVER USE IT FOR FEAR IT WOULD HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971509April 9, 2017
AIR BAGS
TAKATA RECALL. TWO "INTERIM" NOTICES RECEIVED ALREADY FOR MY 2012 TOYOTA SIENNA SINCE 2016-17 AND THE AIRBAG HAVE BEEN DISCOVERED TO BE DEFECTED LONG BEFORE THAT, AND YET STILL NO REMEDY. IT IS UNACCEPTABLE THAT THEIR CURRENT SOLUTION FOR ME AND MY FAMILY IS TO NOT OPERATE THE CAR WITH A FRONT PASSENGER. THIS IS ABSOLUTELY ABSURD. THIS CAR IS MY FAMILY'S MAIN CAR, SOMEONE ALWAYS HAVE TO BE IN THE FRONT SEAT WHEN WE DRIVE THE WHOLE FANDOM MILY. AND WE ARE SCARED TO DEATH THAT ONE OR MORE OF US WILL BE SERIOUSLY INJURED OR KILLED WHEN OUR FAMILY IS IN THE CAR. THE REMEDY SHOULD HAVE BEEN AVAILABLE ALREADY SINCE THE DEFECTED AIRBAG HAVE BEEN DISCOVERED SINCE APRIL 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971081April 7, 2017
STEERING
KNOCKING/BUMPING SOUNDS COMING FROM LOWER STEERING COLUMN WHEN TURNING - DEALERSHIP DIAGNOSIS WAS THAT THE STEERING INTERMEDIATE SHAFT NEEDED TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971083April 7, 2017
AIR BAGS
TAKATA RECALL I GOT THIS NOTICE IN 2016 AND STILL NO AIRBAG FIX. THIS IS OUR FAMILY CAR AND I'VE BEEN PUT OUT MANY TIMES WITH ONLY BEING ABLE TO FIT THE DRIVER AND 5 PEOPLE IN THE BACK. PLUS WHEN MY HUSBAND DRIVES, I HAVE TO SIT IN THE BACK. GETTING TIRED OF WAITING KNOWING THERE IS A FIX TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971109April 7, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971181April 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970861April 6, 2017
UNKNOWN OR OTHER
BAD WATER LEAK WHEN IT RAINS CAN'T FIGURE ORIGIN ENDING UP WITH LOTS OF PUDDLED WATER IN REAR STORAGE SECTION. CAUSING SOURED MOLD SMELL TWO OF MY CHILDREN HAVE ASTHMA NOT A GOOD SCENARIO OR COMBINATION. I WOULD NOT CONSIDER SENDING THIS, BUT THERE ARE MANY REPORTS THIS TYPE OF ISSUE WITH NOTHING BEING DONE TO RECTIFY PROBLEM WITHOUT CUSTOMER BEING FINANCIALLY RESPONSIBLE. I ALSO UNDERSTAND THAT NOT EVERYONE HAS ASTHMA, HOWEVER; BLACK MOLD CAN BE A HAZARD FOR ALL. JUST WONDERING WHAT CAN BE DONE. SHOULD BE SOME SORT OF RECALL IN PLACE...*FIRST STARTED FOR US MID MARCH 2017. IN RESEARCH I HAVE FOUND THAT MANY OTHERS HAVE HAD THIS ISSUE WITH NO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970859April 6, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS ADVISED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970923April 6, 2017
STRUCTURE:BODY
DOOR HINGES ARE FALLING OFF OF VEHICLE. BOTH MY DRIVER SIDE AND PASSENGER SIDE FRONT DOORS AND NOW MY DRIVERS SIDE SLIDER DOOR HINGES HAVE FALLEN OFF. THE DOOR HINGES ARE LITERALLY FALLEN OFF OF THE VEHICLE! MY LAST VISIT TO DEALER 4/2017 WAS FOR YET ANOTHER SLIDER DOOR MOTOR REPAIR (2X ONE SIDE/ 3X THE OTHER AT $1200 EACH). BUT, THIS TIME WAS DIFFERENT THEY TOLD ME I WAS LUCKY THE SLIDER DOOR DID NOT FALL OFF DRIVING DOWN THE ROAD BECAUSE THE HINGE WAS COMPLETELY BROKEN OFF!! THIS IS NOW THE 3RD BROKEN HINGE ALL ON DIFFERENT DOORS. I CALLED TOYOTA AND THEY SAID THEY HAVE MET THEIR OBLIGATION ON A 14 YEAR OLD VEHICLE. NAME ONE OTHER MAKE/MODEL/YEAR OF ANY MANUFACTURES VEHICLE THAT THE DOOR HINGES FALL OFF. THEY KNOW, AND HAVE KNOWN FOR A LONG TIME, THERE IS A PROBLEM WITH DOOR HINGES ON SIENNA 04-06 VEHICLE - HENCE THEIR " LIMITED WARRANTY ENHANCEMENT" ISSUED FOR THESE PROBLEM. THIS IS MANUFACTURERS RECALL NOT A LIMITED WARRANTY ENHANCEMENT. YOU MUST LOOK INTO TO THIS AND FORCE TOYOTA TO MAKE THIS RIGHT! IT IS DANGEROUS! MOST KIDS SIT IN THOSE BACK SEATS WITH THE SLIDER DOORS. THANK GOODNESS NO ONE FELL OUT OF MY DOOR WHILE DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970928April 6, 2017
WHEELS
I PURCHASED THIS CAR ON JANUARY 1, 2017 FROM A DEALERSHIP IN SUNNYVALE AS A CERTIFIED TOYOTA. I NOW HAVE 11K MILES AND THE FROM TIRES ARE COMPLETELY BALD. I DON'T UNDERSTAND HOW THIS COULD HAPPEN. AFTER SEARCHING THE INTERNET I FOUND A LOT OF CONSUMERS COMPLAINING ABOUT THE SIENNA VAN FRONT WHEEL DRIVE TIRES WEARING BALD IN UNUSUALLY LOW MILES. I BELIEVE THE SUSPENSION, STEERING OR SOME OTHER ENGINEERING ISSUE IS FLAWED. THERE IS NO REASON WITH 5K ROTATION AND PROPER ALIGNMENT THAT THE SIENNA SHOULD BE EATING TIRES BALD AT 1/3 OF NORMAL TIRE LIFE. THIS COULD BE DEEMED A SAFETY ISSUE AS THE CUSTOMER MAY NOT BE AWARE THAT FRONT TIRES ARE WORN PREMATURELY AND THAT MAY CAUSE A POTENTIAL DISASTER. I SEARCHED THE INTERNET AND FOUND THAT TOYOTA COMMONLY SENDS THE COMPLAINING CUSTOMERS TO THE TIRE MANUFACTURER WHICH TAKES THE BLAME OFF OF THEM AND LEAVES THE TIRE MANUFACTURERS WITH LIABILITY OF EARLY TREAD USE. ITS OBVIOUS THAT WITH THE NUMBER OF COMPLAINTS ON THE INTERNET THAT AN INVESTIGATION NEEDS TO BE STARTED INTO THE CAUSE OF THIS EARLY TREAD BURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna