Toyota Sienna Complaints

9,048 consumer complaints on file.

#10984960May 11, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT THEY DID NOT HAVE A TIME FRAME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984971May 11, 2017
AIR BAGS
TAKATA RECALL - THIS IS A FORMAL COMPLAINT REGARDING THE LACK OF REMEDY FOR THE AIRBAG ON MY TOYOTA SIENNA - PASSENGER SIDE AIRBAG. THIS ISSUE IMPEDES HAVING PASSENGERS RIDE SAFELY IN THE FRONT AND THIS HAS NOT BEEN RECTIFIED FOR SEVERAL YEARS. WE DO NOT FEEL COMPLETELY SAFE WHEN RIDING IN THE VEHICLE DUE TO THE "UNKNOWN" NATURE OF THIS RECALL. DEATHS RELATED TO THIS PARTICULAR ISSUE HAVE ALREADY BEEN REPORTED IN SEVERAL STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985022May 11, 2017
UNKNOWN OR OTHER
THE CABLE SNAPPED ON OUR ELECTRIC REAR PASSENGER DOOR MAKING IT UNABLE TO OPEN IT. IT SEEMS THIS IS A COMMON PROBLEM AND IS A SAFETY CONCERN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984623May 10, 2017
UNKNOWN OR OTHER
POWER SLIDING DOORS JAMMED IN THE CLOSED (OR PARTIALLY OPEN POSITION) AS THE DOOR CABLE GOT HUNG UP IN THE SLIDING MECHANISM. BOTH DOORS OF OUR VEHICLE ARE NOW AFFECTED. DRIVER SIDE SLIDING DOOR FAILED TO OPEN FULLY IN JAN 2017 - IT OPENED ABOUT 4 INCHES AND WOULD STOP. PASSENGER SIDE SLIDING DOOR FAILED TO OPEN AT ALL IN MAY 2017, IT WOULD MOVE A FRACTION OF AN INCH WHEN TRYING TO OPEN AND THEN GET JAMMED. THE VAN HAS SEEN MODERATE USE, AND THE DOORS WERE OPENED WITH THE AUTOMATIC MECHANISM (USED THE BUTTON) OVER 99% OF THE TIME. THE WEAR ON THE DOOR OPENING MECHANISM WAS NOT CAUSED BY INAPPROPRIATE MANUAL OPENING. AFTER THE PROBLEM, IN BOTH CASES THE ONLY WAY TO BE ABLE TO OPEN THE DOORS WAS TO PHYSICALLY BREAK THE GUIDE CABLES - WHICH WAS DONE FROM OUTSIDE OF THE VEHICLE. IT IS UNLIKELY TO BE DONE FROM INSIDE THE VEHICLE DUE TO HOW THE PERSON WOULD NEED TO STAND AND THE STRENGTH THEY COULD GENERATE, ESPECIALLY DURING AN EMERGENCY EVENT. FIX FOR THE PROBLEM IS OVER $1000 FOR EACH DOOR. REMEDY FOR ME IS THAT I CUT THE BROKEN CABLES AND WE OPEN THE DOORS MANUALLY NOW. I BELIEVE THERE IS A RECALL THAT COVERS THIS PROBLEM FOR 2004-2007 SIENNAS, BUT HAS NOT BEEN EXTENDED TO COVER THE SAME MODEL FOR YEARS 2008-2010. SNIPPET OF THIS IS: CERTAIN 2004 TO 2007 MODEL YEAR SIENNA VEHICLES EXTENSION OF WARRANTY COVERAGE FOR POWER SLIDING DOOR CABLE ASSEMBLY THIS CONCERNS THE CABLE ASSEMBLY, NOT THE LATCH ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984625May 10, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
THEIR IS A RECALL ON THE AUTOMATIC SLIDING DOORS BUT TOYOTA HAS FAILED TO CORRECT THE ISSUE. THE BACK DOORS UNLATCH AUTOMATICALLY AND HAVE PROPELLED OPEN TWICE WHILE I WAS DRIVING MY CHILDREN!! I BROUGHT IT INTO SERVICE AND THEY TOLD ME THEY DISABLED THE ELECTRONIC OPENING FUNCTION AND I WOULD HAVE TO OPEN AND CLOSE THE DOORS MANUALLY UNTIL TOYOTA HAS PERMANENT SOLUTION. IT TURNS OUT THEY ONLY PRESSED THE POWER SWITCH ON MY DASH BOARD AND THE DOORS CONTINUE TO UNLATCH AUTOMATICALLY. I WILL MANUALLY CLOSE THE DOOR AND ONCE DRIVING I HEAR THEM TRYING TO OPEN. I'VE HAD TO PULL OVER AND MANUALLY SHUT THEM TIGHT BUT LAST NIGHT IT FLEW OPEN WHILE I WAS DRIVING WITHOUT ANY WARNING THAT IT HAD UNLATCHED!! I'M PAYING $420.00 A MONTH IN A LEASE CONTRACT FOR A CAR THAT IS UNSAFE. TOYOTA HAS FAILED TO REMEDY THE PROBLEM AND DEALERS REFUSE TO HELP ME GET OUT OF THIS VEHICLE DESPITE THE FACT THAT IT IS DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980669May 10, 2017
AIR BAGS, STRUCTURE:BODY:DOOR
2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DEFECTS WITH AIRBAG DEFLATOR AND AUTOMATIC SIDE DOORS. *LD THE CONSUMER STATED A REASONABLE AMOUNT OF TIME HAS BEEN EXCEEDED FOR THE RECALL TO BE PERFORMED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984655May 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984735May 10, 2017
AIR BAGS, SEATS
TAKATA RECALL ON MY 2011 TOYOTA SIENNA. I PURCHASED THE VAN NEW IN PHARR TEXAS WHICH IS AT THE SOUTHERN TIP OF TEXAS, TEN MINUTES FROM THE MEXICO BOARDER. THE CLIMATE HERE IS HOT WITH NORMALLY HIGH HUMIDITY. IT IS MY UNDERSTANDING I SHOULD HAVE BEEN CONTACTED BY TOYOTA AND AT THE VERY LEAST BE ON A WAITING LIST FOR PARTS TO ADDRESS THE RECALL. WHEN I APPROACH THE DEALERSHIP I'M TOLD; "NOTHING CAN BE DONE, WE ARE WAITING ON PARTS." NO ONE WRITES ANYTHING DOWN, NO ONE SHOWS ME THAT THERE IS A LIST AND THAT I'M ON THAT LIST. NOTHING SEEMS TO BE HAPPENING TO ADDRESS THE ISSUE. I KEEP MY VAN GARAGED AND IN LIKE NEW CONDITION. IT HAS VERY LOW MILEAGE AND I PLAN TO KEEP IT FOR AT LEAST ANOTHER FIVE YEARS. I NEED HELP IN GETTING THIS SAFETY RECALL ADDRESSED IN A TIMELY MANNER. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984587May 9, 2017
UNKNOWN OR OTHER
THE AUTOMATIC SLIDING PASSENGER DOOR JAMMED APPROXIMATELY HALFWAY OPEN AND COULD NO LONGER BE OPENED OR CLOSED. THE INCIDENT OCCURRED WHILE THE VEHICLE WAS STATIONARY AT A REST STOP ALONG I-87. I REMOVED THE DOOR PANEL AND OBSERVED THAT THE PROTECTIVE PLASTIC COATING ON THE ACTUATOR CABLE HAD WORN OFF AND THE BARE CABLE APPEARED TO HAVE CUT THROUGH ONE OF THE PLASTIC PULLEYS WHICH COMPLETELY DISINTEGRATED THUS JAMMING THE DOOR. I HAD TO CUT THE CABLE AND REMOVE THE REMNANTS OF THE PULLEY IN ORDER TO BE ABLE TO MANUALLY OPERATE THE DOOR SO I COULD CONTINUE DRIVING HOME WITH MY FAMILY. NO ONE WAS HARMED AS A RESULT OF THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984177May 8, 2017
STRUCTURE:BODY
CABLE SNAPPING ON AUTOMATIC SLIDING DOOR IN THE VAN. THE CABLES THAT OPERATE THE AUTOMATIC FUNCTION OF THE SLIDING DOORS SNAPPED ON BOTH DOORS WITHIN 9 MONTHS OF EACH OTHER AS THE DOOR WAS BEING CLOSED. THIS CAUSED THE DOOR TO BE STUCK SHUT (BECAUSE OF THE WAY THE CABLE COILED WHEN IT SNAPPED). ONCE WE GOT HOME WE WERE ABLE TO GET THE DOOR OPEN BUT NOW IT THE CLOSES VERY HARD OR IS VERY HARD TO OPEN WHEN ON INCLINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984209May 8, 2017
STRUCTURE:BODY
METAL AROUND SCREWS HOLDING DOOR LATCH BROKE MAKING IT IMPOSSIBLE TO CLOSE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984210May 8, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983920May 7, 2017
UNKNOWN OR OTHER
THE DRIVER SIDE REAR SLIDING DOOR CABLE SNAPPED AND WILL NO LONGER ALLOW FOR THE DOOR TO OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983921May 7, 2017
UNKNOWN OR OTHER
THE FRONT DRIVER SIDE DOOR POPS EVERY TIME IT OPENS AND CLOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983944May 7, 2017
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR CABLE JUST SNAPPED, AND NOW CANNOT BE USED. NOT FOR KIDS TO GET OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983862May 6, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON A NORMAL DAY NO RAIN OR ANY SLIPPERY CONDITION ON THE ROAD GOING ABOUT 40 MILES AN HOUR MY VEHICLE ANTI SLIP SYSTEM INGAGED AND BREAK MOMENTARY AND VEHICLE SLOWED DOWN THIS HAPPENS SEVERAL TIME WHY IS THIS SYSTEM ENGAGING WHEN IT'S NOT RAINING OR NO SLIPPERY CONDITION EXISTING ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983701May 5, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983492May 4, 2017
UNKNOWN OR OTHER
G1P4302 SAFETY RECALL GOP(INTERIMG1P) MODEL YEARS TAKATA FRONT PASSENGER OPEN) VEHICLE NOT COMPLETED BECAUSE TOYOTA DEALER COULD NOT COMPLETE, HAVE TO ORDER, WILL BE IN THREE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983496May 4, 2017
UNKNOWN OR OTHER
G1P4302 SAFETY RECALL GOP( INTERIM G1P) MODEL YEARS TAKATA FRONT PASSENGER OPEN). TOYOTA DEALER-SHIP EXPLAIN BEFORE PART COME IN WILL BE 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983508May 4, 2017
UNKNOWN OR OTHER
BON10 SAFETY (NON- COMPLIANCE) G1P3542 SAFETY RECALL GOP G1PNTRIM ) ALL RECALL HAVE NOT BEEN COMPLETED AT THE TOYOTA DEARLER SHIP. NOT ABLE TO COMPLETE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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