Toyota RAV4 Service Bulletins
1,689 manufacturer communications on file.
- October 29, 2020•Document ID: 10182957Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT
- Mfr Comm. #:
- T-SB-0109-20
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2019 ? 2020 model year RAV4 Hybrid vehicles may experience one or both of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. Additionally, the distance to empty mileage displayed on the Multi-Information Display (MID) may be less than expected. To address these concerns a new fuel tank and fuel sender gauge were developed. Based on production location and timing, some vehicles may already have the updated fuel tank and/or fuel sender gauge installed. In cases where these vehicles exhibit this condition only replace the necessary pre-countermeasure part. Refer to the Production Change Information section in this bulletin to identify which group the vehicle belongs to and follow the Repair Procedure in this bulletin to address these conditions.
Associated Products (2)Associated Documents - October 29, 2020•Document ID: 10182956Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER
- Mfr Comm. #:
- 20TE05 - RAV4 HV
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryRL: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (1)Associated Documents - October 29, 2020•Document ID: 10182955Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 20TE05 - RAV4 HV
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryDP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to the fuel sender gauge design. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel sender gauge unit is covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns.
Associated Products (1)Associated Documents - October 29, 2020•Document ID: 10182954Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER
- Mfr Comm. #:
- 20TE04 - RAV4 HV
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryRL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
Associated Products (2)Associated Documents - October 29, 2020•Document ID: 10182953Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 20TE04 - RAV4 HV
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryDP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles (whichever comes first), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington.
Associated Products (2)Associated Documents - October 28, 2020•Document ID: 10183293Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; AIR BAGS
- Mfr Comm. #:
- Customer Support
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryRE: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles (whichever comes first), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington.
Associated Products (2)Associated Documents - October 28, 2020•Document ID: 10182951Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- Customer Support
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryRE: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to the fuel sender gauge design. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel sender gauge unit is covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns.
Associated Products (1)Associated Documents - October 27, 2020•Document ID: 10183290Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-TT-0631-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account.
Associated Products (15)Associated Documents - October 27, 2020•Document ID: 10183289Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- T-TT-0630-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: Some 2019-2020 model year RAV4 HV vehicles may experience DTC codes P0AA649 / P1C8049. - P0AA649-Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure - P1C8049-Hybrid/EV Battery Voltage System Isolation (Rear Motor Area) Internal Electronic Failure Vehicles exhibiting this condition have been experiencing a short in MGR connector due to corrosion.
Associated Products (2)Associated Documents - October 27, 2020•Document ID: 10183288Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- Customer Support
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryRE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
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- Mfr Comm. #:
- ZKG_Dealer_Lette
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryDL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
Associated Products (63)2019 Toyota Corolla2018 Toyota Corolla2018 Toyota Sequoia2017 Toyota Avalon2017 Toyota Camry2017 Toyota Corolla2017 Toyota Prius V2017 Toyota Sequoia2016 Toyota Avalon2016 Toyota Camry2016 Toyota Corolla2016 Toyota Prius V2016 Toyota Sequoia2015 Toyota 4Runner2015 Toyota Avalon2015 Toyota Camry2015 Toyota Corolla2015 Toyota Prius C2015 Toyota Prius V2015 Toyota Sequoia+ 43 moreAssociated Documents - October 22, 2020•Document ID: 10183286Service Bulletin/Repair InstructionsCOMMUNICATION; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- T-TT-0629-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with only iPhone® 12 devices (iPhone® 12, iPhone® 12 Max, iPhone® 12 Pro, or iPhone® 12 Pro Max).
Associated Products (9)Associated Documents - October 22, 2020•Document ID: 10183284Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- T-SB-0039-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are either optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.
Associated Products (14)Associated Documents - October 22, 2020•Document ID: 10183283Service Bulletin/Repair InstructionsWHEELS; TRAILER HITCHES
- Mfr Comm. #:
- T-SB-0029-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
Associated Products (16)Associated Documents - October 22, 2020•Document ID: 10183282Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0035-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery.
Associated Products (15)Associated Documents - October 21, 2020•Document ID: 10183279Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- T-SB-0047-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation. Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume.?Intermittent Bluetooth® disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth® loses connection after USB connection is made. ?Navigation inoperative. ?Microphone disconnected pop-up message. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call.
Associated Products (5)Associated Documents - October 21, 2020•Document ID: 10183277Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- T-SB-0107-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of TIS and the Calibration Update Wizard (CUW). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the Techstream ECU flash reprogramming process.
Associated Products (3)Associated Documents - October 21, 2020•Document ID: 10183276Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- T-SB-0019-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the Repair Procedure in this bulletin to address this condition.
Associated Products (2)Associated Documents - October 21, 2020•Document ID: 10183281Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
- Mfr Comm. #:
- T-TT-0628-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: HVAC drain tube is found to be blocked/clogged.
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- Mfr Comm. #:
- T-TT-0627-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: During recent discharged battery cases on vehicles equipped with LG DCM, there was confusion if a DCM update was available. Technicians are relying on the Techstream Healthcheck to determine if an update is possible.
Associated Products (8)Associated Documents