Toyota RAV4 Service Bulletins

1,689 manufacturer communications on file.

• December 14, 2020•Document ID: 10187239

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  T-SB-0095-20 Rev

  Date Added:

  February 16, 2021

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.

  Associated Products (9)

  2021 Toyota Avalon2021 Toyota Camry2021 Toyota Corolla2021 Toyota RAV42021 Toyota Sienna2021 Toyota Venza2020 Toyota Camry2020 Toyota Corolla2020 Toyota RAV4
  Associated Documents

  • DownloadMC-10187239-0001.pdf↗
• December 14, 2020•Document ID: 10186195

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  T-TT-0636-20

  Date Added:

  February 1, 2021

  Manufacturer:

  TOYOTA

  Summary

  TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

  Associated Products (382)

  2021 Toyota Corolla2020 Toyota 4Runner2020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra2019 Toyota 4Runner2019 Toyota Avalon2019 Toyota Camry2019 Toyota Corolla2019 Toyota Highlander+ 362 more
  Associated Documents

  • DownloadMC-10186195-0001.pdf↗
• December 14, 2020•Document ID: 10186193

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  T-SB-0095-20 Rev

  Date Added:

  February 1, 2021

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.

  Associated Products (9)

  2021 Toyota Avalon2021 Toyota Camry2021 Toyota Corolla2021 Toyota RAV42021 Toyota Sienna2021 Toyota Venza2020 Toyota Camry2020 Toyota Corolla2020 Toyota RAV4
  Associated Documents

  • DownloadMC-10186193-0001.pdf↗
• December 11, 2020•Document ID: 10185788

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  T-SB-0047-19 Obs

  Date Added:

  January 25, 2021

  Manufacturer:

  TOYOTA

  Summary

  OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete. Please see T-SB-0119-20.

  Associated Products (21)

  2020 Toyota 4Runner2020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Mirai2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra2019 Toyota Avalon2019 Toyota Camry2019 Toyota C-HR2019 Toyota Corolla2019 Toyota Mirai2019 Toyota RAV42019 Toyota Sienna2018 Toyota Camry2018 Toyota Mirai+ 1 more
  Associated Documents

  • DownloadMC-10185788-0001.pdf↗
• December 11, 2020•Document ID: 10185786

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG

  Mfr Comm. #:

  T-SB-0047-20 Rev

  Date Added:

  January 25, 2021

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation.

  Associated Products (5)

  2020 Toyota Prius2020 Toyota Sienna2019 Toyota RAV42019 Toyota Sienna2018 Toyota Sienna
  Associated Documents

  • DownloadMC-10185786-0001.pdf↗
• December 11, 2020•Document ID: 10185776

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); STRUCTURE; BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  T-SB-0119-20

  Date Added:

  January 25, 2021

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

  Associated Products (13)

  2020 Toyota Avalon2020 Toyota Corolla2020 Toyota Mirai2020 Toyota Sienna2019 Toyota Avalon2019 Toyota Camry2019 Toyota C-HR2019 Toyota Corolla2019 Toyota Mirai2019 Toyota RAV42019 Toyota Sienna2018 Toyota Camry2018 Toyota Mirai
  Associated Documents

  • DownloadMC-10185776-0001.pdf↗
• December 9, 2020•Document ID: 10185772

  Service Bulletin/Repair Instructions
  SUSPENSION; VISIBILITY

  Mfr Comm. #:

  T-SB-0079-20 Rev

  Date Added:

  January 25, 2021

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear-view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces. Follow the Repair Procedure in this bulletin to improve this condition.

  Associated Products (3)

  2021 Toyota RAV42020 Toyota RAV42019 Toyota RAV4
  Associated Documents

  • DownloadMC-10185772-0001.pdf↗
• November 19, 2020•Document ID: 10184558

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  20TE05 - RAV4 HV

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  DP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to the fuel sender gauge design. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel sender gauge unit is covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns.

  Associated Products (1)

  2020 Toyota RAV4
  Associated Documents

  • DownloadMC-10184558-0001.pdf↗
• November 19, 2020•Document ID: 10184557

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  RAV4 HV Refuelin

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  RAV4 HV ?REFUELING PERFORMANCE 20TE04 & 20TE05 Quick Reference Guide

  Associated Products (2)

  2020 Toyota RAV42019 Toyota RAV4
  Associated Documents

  • DownloadMC-10184557-0001.pdf↗
• November 19, 2020•Document ID: 10184556

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  20TE04 - RAV4 HV

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  DP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns.

  Associated Products (2)

  2020 Toyota RAV42019 Toyota RAV4
  Associated Documents

  • DownloadMC-10184556-0001.pdf↗
• November 19, 2020•Document ID: 10184554

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

  Mfr Comm. #:

  T-SB-0113-20

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with all iPhone® 12 models. An updated USB port is available to address this condition. Follow the Repair Procedure in this bulletin to address this condition.

  Associated Products (10)

  2021 Toyota Avalon2021 Toyota C-HR2021 Toyota Prius2021 Toyota RAV42021 Toyota Sequoia2021 Toyota Tundra2020 Toyota C-HR2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Tundra
  Associated Documents

  • DownloadMC-10184554-0001.pdf↗
• November 13, 2020•Document ID: 10184549

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  T-TT-0634-20

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document.

  Associated Products (21)

  2021 Toyota 4Runner2021 Toyota Avalon2021 Toyota Camry2021 Toyota C-HR2021 Toyota Corolla2021 Toyota Highlander2021 Toyota RAV42021 Toyota Sequoia2021 Toyota Sienna2021 Toyota Tacoma2021 Toyota Tundra2021 Toyota Venza2020 Toyota 4Runner2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Tacoma+ 1 more
  Associated Documents

  • DownloadMC-10184549-0001.pdf↗
• November 11, 2020•Document ID: 10184546

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  Mfr Comm. #:

  Customer Support

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  RE: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3

  Associated Products (2)

  2020 Toyota RAV42019 Toyota RAV4
  Associated Documents

  • DownloadMC-10184546-0001.pdf↗
• November 11, 2020•Document ID: 10184544

  Service Bulletin/Repair Instructions
  POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  20TE03-Dealer Pa

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  DP: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3

  Associated Products (2)

  2020 Toyota RAV42019 Toyota RAV4
  Associated Documents

  • DownloadMC-10184544-0001.pdf↗
• November 11, 2020•Document ID: 10184543

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  Mfr Comm. #:

  20TE03-DL-Final

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  DL: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3

  Associated Products (2)

  2020 Toyota RAV42019 Toyota RAV4
  Associated Documents

  • DownloadMC-10184543-0001.pdf↗
• November 10, 2020•Document ID: 10184542

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  T-SB-0112-20

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative ?Bluetooth® microphone and voice command are inoperative ?Right front audio speakers are inoperative ?Connected services are inoperative ?Remote start is inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

  Associated Products (9)

  2020 Toyota Corolla2020 Toyota Prius2020 Toyota Sienna2019 Toyota Avalon2019 Toyota Corolla2019 Toyota Highlander2019 Toyota RAV42019 Toyota Sienna2018 Toyota Sienna
  Associated Documents

  • DownloadMC-10184542-0001.pdf↗
• November 6, 2020•Document ID: 10184541

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  T-SB-0111-20

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: When certain vehicle ECUs are replaced, the ECU security key must be written in order for that ECU to communicate on the vehicle network. The Techstream Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU security key. Follow the procedures in this bulletin to write the ECU security key to the replacement ECU.

  Associated Products (3)

  2021 Toyota RAV42021 Toyota Sienna2021 Toyota Venza
  Associated Documents

  • DownloadMC-10184541-0001.pdf↗
• November 2, 2020•Document ID: 10184539

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  T-SB-0110-20

  Date Added:

  December 21, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

  Associated Products (20)

  2021 Toyota Avalon2021 Toyota Camry2021 Toyota Corolla2021 Toyota Highlander2021 Toyota Prius2021 Toyota RAV42020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Prius2020 Toyota RAV42019 Toyota Avalon2019 Toyota Camry2019 Toyota Prius2019 Toyota RAV42018 Toyota Camry2018 Toyota Prius2017 Toyota Prius2016 Toyota Prius
  Associated Documents

  • DownloadMC-10184539-0001.pdf↗
• October 29, 2020•Document ID: 10182959

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  20TE05 - RAV4 HV

  Date Added:

  November 23, 2020

  Manufacturer:

  TOYOTA

  Summary

  FAQ: Frequently Asked Questions for CUSTOMER SUPPORT PROGRAM 20TE05

  Associated Products (1)

  2020 Toyota RAV4
  Associated Documents

  • DownloadMC-10182959-0001.pdf↗
• October 29, 2020•Document ID: 10182958

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  20TE04 - RAV4 HV

  Date Added:

  November 23, 2020

  Manufacturer:

  TOYOTA

  Summary

  FAQ: Frequently Asked Questions for CUSTOMER SUPPORT PROGRAM 20TE04

  Associated Products (2)

  2020 Toyota RAV42019 Toyota RAV4
  Associated Documents

  • DownloadMC-10182958-0001.pdf↗