Toyota Camry Complaints

19,642 consumer complaints on file.

#11171815January 24, 2019
ENGINE
BOUGHT A USED 09 CAMRY. EVERYTHING SEEMED FINE UNTIL 2 MONTHS AFTER DRIVING THE CAR WE NOTICED IT WAS BURNING THROUGH OIL, 2.5+ QTS PER 1000 MILES. DID AN OIL CONSUMPTION TEST AND FAILED ONLY TO BE TOLD THAT THEY COULDN'T DO ANYTHING BECAUSE IT'S OUT OF WARRANTY (PAST THE 10 YR MARK). I DON'T UNDERSTAND WHY THEY'D EVEN PERFORM THE OIL CONSUMPTION TEST KNOWING THEY COULDN'T HELP IF IT INDEED FAILED BECAUSE ALTHOUGH IT WAS OUT OF WARRANTY THEY EXPLAINED THAT THE OIL CONSUMPTION TEST IS "WARRANTY PROTOCOL" BEFORE ANY REPAIRS ARE MADE... I CALLED THE HEADQUARTERS OFFICE AND SPOKE TO 2 REPS WHO BOTH DOCUMENTED MY ISSUE AND SAID, "WE'LL FORWARD YOUR COMPLAINT TO OUR MANAGER AND CREATE A CASE... I HONESTLY BELIEVE WE SHOULD TAKE CARE OF THIS", ONLY TO HEAR BACK FROM THE MANAGER WHO LEAD ME ON DURING THE CALL BY SAYING, "IT'S OUR JOB HERE AT TOYOTA TO SERVICE CUSTOMERS IN NEED. I'M FAMILIAR WITH YOUR SITUATION AFTER READING YOUR CASE NOTES. YOU DID NOTHING WRONG AND WEREN'T NEGLIGENT. LET ME SEE WHAT I CAN DO TO HELP YOU". THEN LITERALLY THE NEXT SENTENCE THE GUY SAID, "I'M SORRY, WE CAN'T HELP YOU". I ASKED HIM WHY HE SAID HE WAS GOING TO HELP ME, KNOWING THE DETAILS OF THE CASE WHICH EXPLAINED THAT I WANTED TO HAVE THIS OIL CONSUMPTION ISSUE FIXED. HE LITERALLY SAID, "I WAS FAMILIAR WITH THE RESOLUTION YOU WERE SEARCHING FOR AND I KNEW YOU WERE OUT OF WARRANTY FOR THIS PARTICULAR ISSUE. BUT BECAUSE IT'S A UNIQUE SITUATION AND I CAN MAKE THINGS HAPPEN ON MY END, I DECIDED TO OFFER ASSISTANCE". YET HE DID NOTHING. NOW I'M OUT $5500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171809January 24, 2019
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
THE CAR HAD BEEN GIVEN US STALL PEOBLEMS FOR QUITE A WHILE.THE TOYOTA PLACE COULD NOT DUPLICATE THE EVENTS.ON FEB 2 1918 MY WIFE DROVE OVER TO MY DAUGHTERS HOUSE .SHE PULL INTO YARD,AND WHEN SHE APPLIED THE BRAKE ABOUT 30 FEET FROM HOUSE,THE CAR EXCELETRATED INTO HOUSE WIDE OPEN.SHE SAID WHEN SHE APPLIED BRAKE IT WENT ALL THE WAY TO THE FLOOR.ALL AIRBAGS DEPLOYED.THE HOUSE WAS DAMAGED,KNOCKING OUT THE FLOOR JOIST.SHE HAD PULLED INTO HOUSE AT 113 IDA ST.HOT SPRINGS AR.THE HOUSE SITS ABOUT 50 FEET FROM STREET.SINCE THE ACCIDENT SHE IS HAVING MEMORY PROBLEMS.THE VEHICLE WAS DECLARED TOTAL LOSS.WE PURCHASED A 2017 TOYOTA CAMRY LE,WITH ABOUT THE SAME MILES ON IT.WE ARE HAVING THE SAME STALL PROBLEMS WITH IT.IF YOU STOP THE PULL OUT AND TURN INTO TRAFFIC,SOMETIMES IT WILL STALL1 TO 3 SECONDS.WE ARE DEEPLY WORRIED ABOUT GETTING HIT BY ONCOMMING DRIVERS..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11171937January 24, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS INOPERABLE. ADDITIONALLY, ON ONE OCCASION WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND THE TRUNK BECAME AJAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171565January 23, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
THE VSC SYSTEM LIGHTS ARE GOING OFF. THE BRAKES ARE NOT WORKING WHEN YOU TURN THE CAR ON AND THEN IT JOLTS SUDDENLY. NOW A BEEP IS GOING OFF EVERY TIME I START MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171657January 23, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY CAR HAS ALL OF THE LIGHT ON DASHBOARD IS ON AND ON SCREEN IT SAYS "CHECK VSC SYSTEM"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171744January 23, 2019
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 153,772.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11171375January 22, 2019
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 97V156000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A BRAKE VACUUM HOSE LEAK AND TRACTION FAILURE. THE TRACK OFF WARNING INDICATOR WAS RESET AND THE MASTER CYLINDER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171444January 22, 2019
STEERING
AFTER STARTING THE CAR UNEXPECTEDLY PULLS LEFT UNTIL DRIVEN FOR A WHILE, THEN AT NEXT START IT PULLS RIGHT. AFTER DRIVING FOR A WHILE THE PROBLEM SEEMS TO DISAPPEAR. THE STEERING FEELS IMPRECISE AND JUST AFTER STARTING THE CAR ACTUALLY PULLS INTO OTHER LANE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171527January 22, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING ON THE INTERSTATE (395N INTO DC) AND THE CAR'S BRAKES FAILED. THE CAR IMMEDIATELY DISPLAYED VEHICLE CONTROL SYSTEM (VCS) FAILURE AND A NUMBER OF OTHER WARNINGS. I WAS FORCED TO SWERVE OUT OF TRAFFIC AND TO UTILIZE THE EMERGENCY BRAKE TO STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171536January 22, 2019
ENGINE
OIL CONSUMPTION. AT 78,000 MILES REQUIRED A QUART OF OIL AFTER 3,000 MILES BUT GETS PROGRESSIVELY WORSE. NOW AT 135,794 MILES USED A QUART OF OIL AFTER JUST 459 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171248January 21, 2019
SERVICE BRAKES
THE FIRST TIME THE "CHECK VSC SYSTEM" (ATTACHMENT) CAME UP WAS ABOUT THE FIRST WEEK OF JAN 2019 WHEN I WAS DRIVING ON A CITY STREET. SINCE I WAS ON THE RIGHT HAND LAND I WAS ABLE TO PULL OVER TO THE SIDE. AFTER I TURNED OFF THE ENGINE AND WAITED FOR 1 MINUTE AND TURN THE ENGINE BACK ON, THE MESSAGE "CHECK VSC SYSTEM" DISAPPEAR FROM THE DASHBOARD. WHEN I GOT HOME AND SEARCHED FOR THIS ERROR MESSAGE MANY PEOPLE SAYS THIS COULD BE DUE TO A LOOSE GAS CAP SO I MAKE SURE IT'S TIGHTEN. THEN ABOUT 2 WEEKS LATER ON JAN 17, 2019, THE SAME ISSUE HAPPENS AGAIN. THIS TIME I WAS IN A PARKING LOT AND WHEN I PRESSED ON THE BRAKE PEDAL, THE BUZZER WILL CHIME BEFORE I EVEN START THE ENGINE. WHEN I START THE ENGINE THEN THE "CHECK VSC SYSTEM" COMES ON AND IT DOESN'T GO AWAY. I TRIED TO TURN THE ENGINE ON AND OFF MULTIPLE TIMES AND IT DOESN'T RESOLVE THE ISSUE LIKE LAST TIME. I ALSO NOTICED WHEN I STEP ON THE BRAKE PEDAL, IT PROVIDES VIRTUALLY NO BREAK. IT WOULD TAKE ME A VERY LONG DISTANCE TO BRING THE CAR TO A STOP AND I AM AFRAID TO DRIVE MORE THAN 25 MPH. I TOOK IT TO A MECHANIC FOR DIAGNOSTICS AND TWO CODES CAME UP FOR ABS PUMP AND ABS MOTOR. HE TRIED TO USE HIS TOOL TO TURN ON THE ABS PUMP IT DOESN'T WORK. THEN WE FOUND OUT ABOUT THE BRAKE WARRANTY(ATTACHMENT) BUT I WHEN I WENT TO THE A TOYOTA DEALER, THE DEALER SAID THE WARRANTY HAD EXPIRED ON 3/14/2018 SINCE THE FIRST DATE OF USE WAS 3/14/2008. I BELIEVE SINCE THE SECONDARY WARRANTY WAS FOR 150K MILES AND MY CAR HAS ONLY 121K MILES ON IT, IT SHOULD BE COVERED. IF I HAD DRIVE 20K PER MILE PER YEAR, THIS ISSUE WOULD HAVE APPEARED TWO YEARS AGO WHICH WAS WITHIN THE WARRANTY PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171092January 20, 2019
VISIBILITY/WIPER
DRIVER SIDE VISOR WOULD STAY IN PLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171094January 20, 2019
POWER TRAIN
TRANSMISSION HESISTATING ON TAKE OFF AND WHEN CHANGING TO ANOTHER FORWARD SPEED. HAS HAPPENED ABOUT 2 - 3 TIMES A WEEK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170909January 19, 2019
STEERING
THIS STARTED HAPPENING THIS WEEK. IF THE FRONT TIRES ARE POINTING TO THE LEFT OR RIGHT WHEN THE CAR IS FIRST STARTED, THE CAR WILL PULL HARD TO THAT SIDE WHEN I START DRIVING DOWN THE ROAD. I CAN TURN THE CAR, BUT THE STEERING SEEMS LESS RESPONSIVE THAN NORMAL. PULLING OVER WITH THE FRONT TIRES FACING STRAIGHT AHEAD, SHUTTING OFF THE CAR AND THEN RESTARTING THE CAR SEEMS TO RESET SOMETHING IN THE STEERING AND THE STEERING WILL WORK NORMALLY. THIS HAS HAPPENED NUMEROUS TIMES. THERE IS SOMETHING REALLY WRONG WITH THE STEERING ON THIS CAR. I CHECKED AND MY VIN IS NOT PART OF ANY RECALL. I HAVE AN APPOINTMENT TO HAVE THE DEALERSHIP LOOK AT, BUT IT'S CLEAR FROM READING OTHER REPORTS ONLINE THAT THIS IS A COMMON AND UNSOLVED PROBLEM WITH THIS PARTICULAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170931January 19, 2019
UNKNOWN OR OTHER
TAKATA RECALL WELL RECENTLY EVERYTIME I GO IN REVERSE TO BACK OUT OF A DRIVEWAY OR ANYTHING AND I PRESS THE BRAKE, I HEAR 2 POPPING OR CLICKING NOISES. I DOUBT IT HAS ANYTHING TO DO WITH THE BRAKING SYSTEM OR TRANSMISSION. POSSIBLY THE SUSPENSION. NO POPPING NOISES OCCUR IF I'M IN DRIVE AND I BRAKE. IT'LL DO IT WHETHER I'M GOING IN A STRAIGHT LINE IN REVERSE AND BRAKE, OR IF I'M TURNING IN REVERSE AND BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170958January 19, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I CONTACTED TOYOTA REGARDING A PREVIOUS NHTSA CASE INVOLVING THE VEHICLE LINE JUST PRIOR TO MINE (2010). FOR THAT LINE, TOYOTA ISSUED AN EXTENDED WARRANTY TO REPAIR THE VEHICLES. HOWEVER, THEY ARE REFUSING TO COVER MY VEHICLE FOR THE EXACT SAME ISSUE. I AM ATTACHING MY LETTER TO TOYOTA. MY INQUIRY TO THEM IS [XXX] AND CASE# [XXX] (WITH HQ). THE ATTACHED LETTER DOCUMENTS MY CASE. I THOUGHT THE DEALER'S BRAKE WORK HAD CAUSED THE PROBLEM, BUT IT SEEMS THAT IT'S JUST A FAULTY MODULE IN THE VEHICLE. NOW, IT IS DISABLED, RENDERING MY VEHICLE UNSAFE TO DRIVE IN HAZARDOUS CONDITIONS. THE COST AMOUNTS TO ALMOST THE VALUE OF MY VEHICLE. SINCE MY VEHICLE HAS BEEN DEALER-MAINTAINED, IT'S IMMACULATE AND I HAD NOT INTENDED TO TRADE IT IN. I HAD ACTUALLY CONSIDERED PURCHASING A NEW CAMRY UNTIL THIS SITUATION CAME UP. I HAVE LOST ALL FAITH IN TOYOTA FOR THEIR REFUSAL TO ASSIST. I HOPE THAT BY NOTIFYING NHTSA AND MAKING OTHERS AWARE, THIS WILL BE BROUGHT TO LIGHT AND ADDRESSED. SINCE IT'S NOT SOMETHING THAT YOU WOULD KNOW ABOUT UNTIL YOU ENCOUNTER THE PROBLEM, THERE ARE NO TELLING HOW MANY OTHERS ARE DRIVING VEHICLES THAT ARE AFFECTED, INCLUDING MY 25-YEAR OLD SON WHO DRIVES A 2011 LE MODEL (VIN [XXX]). I DO PRAY THAT OUR MODEL YEAR CAN BE ADDED TO THE INCIDENT FOR EXTENDED WARRANTY AND REPAIR. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170998January 19, 2019
VISIBILITY/WIPER
CAR MANUFACTURER LIKE TOYOTA HAS AUTOMATIC HIGH BEAM INSTALLED IN ALL OF THEIR VEHICLES SINCE 2017. IT CAUSES EXTREME DISCOMFORT FOR OTHER CAR DRIVERS ON THE HIGHWAY,ESPECIALLY THOSE DRIVING IN SAME DIRECTION. THE HIGH BEAM FROM THE CAR BEHIND REFLECTS ON THE DRIVER IN THE CAR WITH IN FRONT VIA THE SIDE MIRROR. THE PROBLEM IS EXACERBATED DUE TO WHITE LIGHTS ON THESE CARS. THE GLARE FROM THE CAR BEHIND IS SO MUCH, THAT EVENTUALLY I HAVE TO LOWER MY SIDE VIEW MIRROR SUCH THAT I CANNOT EVEN SEE THE CARS BEHIND. THIS IS BECOMING INCREASINGLY FREQUENT ISSUE ON THE HIGHWAYS AND INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170761January 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY. THE CONTACT STATED THAT A BOLT FRACTURED IN THE ENGINE ASSEMBLY AND ANTI-FREEZE WAS LEAKING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ENGINE BOLT MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170694January 18, 2019
SEAT BELTS, STEERING
DRIVER'S SEATBELT IS HARD TO RELEASE WHEN APPLIED STEERING WHEEL MAKES A NOISE WHEN MAKING TURNS,WETHER OR NOT VEHICLE IS IN MOTION;LIKE IF IT NEEDED FLUID BUT CHECKED THE STEERING WHEEL FLUID AND LEVEL IS OK,BUT STILL STEERING WHEEL MAKES NOISE LIKE IF SOMETHING IT DEFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170484January 17, 2019
ENGINE, VEHICLE SPEED CONTROL
ENGINE IS VERY LOUD, ACCELERATION FINE ONE MINUTE AND THE NEXT MINUTE I TRY TO ACCELERATE IT DOESN'T EVEN WANT TO GO ANYWHERE I CONSIDER THIS A VERY SERIOUS ISSUE BEING THAT I TRY TO ACCELERATE OUT INTO TRAFFIC. AND IT WANTS TO STALL AND LOSES ACCELERATION FOR 1 OR 2 SECONDS. WHICH IS VERY DANGEROUS BEING THAT I'M STUCK THERE AND ONCOMING TRAFFIC FOR THAT. OF TIME AND THEN I HAVE TO STEP ON IT WAY WAY MORE THAN WHAT I SHOULD HAVE TO GET OUT OF HARM'S WAY. THESE INCIDENTS TAKE PLACE ON THE CITY STREETS NOT THE HIGHWAY. ONLY IN THE BEGINNING OF ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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