Tesla Model Y Complaints

3,785 consumer complaints on file.

#11449658January 31, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Model Y consistently slams on the brakes while on standard cruise control mode despite there being no cars or hazards around the vehicle. It happens at highway speeds and is very frightening and it’s worrisome that it will one day cause a major accident if someone is ever following too close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449612January 31, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control was unusable without consistent phantom breaking issues. Brand new car driving home a few hours I encountered phantom breaking on 2 lane and 4 lane highways during the night and during the day. It was so consistent that I basically could not use the cruise control at all as it was unsafe to have the car randomly break when at highway speeds with nothing in front of me and vehicle behind me. There is no way to turn off and leave off the adaptive part that effects the breaking and simply use a set speed cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449481January 30, 2022
EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
Hello, Tesla has released an update that will turn on the side camera when the blinker is activated. At night, the blinker can blind the camera making it difficult if not impossible to see any object. I'm concerned that this can cause the driver to turn into another car at night. The picture attached is with the hazard lights on and you can see how one camera works correctly and the other has a massive glare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449468January 30, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While adaptive cruise control is engaged, the system seems to incorrectly interpret a potential head-on collision and brakes hard and usually plays the alarm sound. I've had this car around two months and have found that this usually happens on a two-lane highway while traveling at 50-60 mph and when a box truck or larger is approaching from the opposite direction. It's worst when the sun is bright and casts a shadow of the truck and trailer across my lane. But it occasionally happens at night and when conditions are cloudy. I have to keep my foot over the accelerator pedal and force the car to keep speed, especially if there is a car close behind me. Otherwise, I'm scared I'll cause the tailing car to hit me. It's not as bad if there is a car in front of me. If no cars are in front of me, and cars are behind me, I'll disengage adaptive cruise in order to avoid causing a collision. I have not had Tesla look into this, however, I have seen comments online that others experience this problem as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449436January 30, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER, ELECTRICAL SYSTEM
The heat pump that supplies all heated air to the cabin stopped working completely. Safety was impacted because my windshield fogged up, making it impossible to see clearly out of my windshield or other windows. It was 11°F outside with no heating. I am not sure if a service center has been able to reproduce the issue, but I have images of the fogging and the error message. Nobody has inspected the issue yet. I received an error message "VCFRONT_a447" and "Cabin Climate Control System Requires Service" I have received this error message in two separate occasions now, both when it was lower than 15°F outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449340January 29, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sudden abrupt braking for no reason when on adaptive cruise control and autopilot very dangerous for drivers behind me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449334January 28, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I have written to you before on my Tesla automatic emergency braking (phantom braking) problem. I am updating you on the issue. Please see the enclosed file.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449288January 28, 2022
FUEL/PROPULSION SYSTEM
Sudden acceleration. I was stopped in my driveway (flat surface). The car started to roll forward and I pressed brake hard. Vehicle came to a complete stop but when I removed my foot from brake car lurched forward. Car hit a retaining wall approximately 3 feet away before I could stop it again by braking hard. When the car was put in park I was able to remove my foot from the brake without it lurching forward again. Little personal safety risk in this situation in my driveway with no other people around. the car hit the retaining wall at relatively low speed when it lurched forward.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11449190January 27, 2022
ELECTRICAL SYSTEM
Heat pump failed when driving in minus 7F weather. Windows fogged up and car was dangerously cold. Only heat seater and steering wheel to stay warm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448755January 25, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The heater of the vehicle just stop working, due to MN cold weather and since there is no heat and just cold air blowing. It freezes the windshield and frost would build up with out any way to melt it since there’s no heat. It also fogs up the interior in the car since you can’t open the windows due MN minus windchill weathers. It’s hard to see and keep warm in a cold climate state. Tesla doesn’t see this is an emergency and it’s very concerning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448623January 24, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AUTOMATIC EMERGENCY BRAKING with Adaptive cruise control on. I was driving with adaptive cruise control on, at about 50 mph on a two lane road. the first experience I had was at dusk on a straight road when oncoming traffic with headlights seemed to trigger the braking system changing the speed of the car by about 10 mph repeatedly but not every car or truck. When I entered a curvy road section, it didn't trigger the brakes. The second experience was around noonish on a straight road, a large oncoming truck seemed to trigger the Automatic emergency braking and brought me suddenly to almost a stop from 50 mph. I looked behind me and saw no one close to rear ending me but it was scary to almost stop in the middle of my lane. no confirmation by dealer or service center, no inspection by others, no messages or other symptoms prior to the failure. No chimes or warning when it happened. The first experience appeared January 14, 2022 with approximately 350 miles on the new car. The second experience happened January 19th with approximately 450 miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448598January 24, 2022
ELECTRICAL SYSTEM:HORN
The contact owns a 2021 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the horn was inoperable unless extreme pressure was applied. The dealer was made aware of the failure and sent a Tesla associate to the contact's residence to inspect the horn; however, the vehicle was diagnosed but not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Consumer stated horn works but very difficult to operate. Horn/airbag has to be pressed hard in the center which requires removing one hand from the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448479January 22, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
75 MPH on interstate with FSD 10.9. 6 separate phantom braking events over 350 miles. Very dangerous in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448397January 21, 2022
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
On January 19th, around 9:35-9:40am, while driving on Bollinger Canyon Road in San Ramon, the car jerked as if someone rear-ended it and then stopped abruptly in the middle of a busy road. The information screen displayed various error messages regarding battery and drive system. The stop was abrupt and we could have been seriously injured in busy traffic. This was a scary experience. The car had 260 miles range in the battery and no prior warnings/ messages indicating any problem. We called 911 and Tesla roadside assistance for help. San Ramon PD showed up and blocked the lane to avoid someone hitting our car. They had the car towed to the nearest Tesla Service Center in Dublin, CA. While waiting for the tow truck, we attempted to restart the car and computer system two times but the car did not go into "Drive" position to be moved. The service center is diagnosing the problem and have informed us that it could be a problem with the motor or drive terrain or inverter of the car. All these are major and crucial components on the car for safe and normal operation. Failure of any of these is catastrophic and can be fatal on freeway speeds or local roads if someone is following too closely and the car stops abruptly. We usually have kids in the car and this is a scary situation to imagine. This needs to be investigated in more detail by someone to find out how many card suffer this fate and how many accidents/ fatalities have been caused by something like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448386January 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When using cruise control or autopilot the vehicle will suddenly slam on the brake which almost caused an accident on multiple occasions. The lack of lasers has caused the cruise control and autopilot to become very dangerous to myself and others in road as the phantom braking it does for no reason is very powerful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448306January 21, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on the 7 mile bridge in the Florida Keys with the Adaptive cruise control set to 58 mph. There was no traffic in my lane for about a mile ahead of me. As an oncoming Semi approached me, remaining in his lane, my car applied emergency braking. I had to immediately add throttle to avoid a collision with the truck behind me. This “ Phantom braking “ has occurred on multiple occasions to me. There is no way to engage cruise control without the adaptive feature which uses cameras instead of radar on these new Teslas. I did not have this problem on my 2018 Tesla that did use radar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448296January 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Vehicle constantly experience phantom braking. Will randomly brake for shadows, vehicles in the opposing lane, and when it feels like it. Chance for rear collision is higher due to autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448216January 20, 2022
POWER TRAIN, UNKNOWN OR OTHER
Received Error code: VCFRONT_447 indicating a cabin heat issue, and a complete loss of heat within the interior of the vehicle. It appears this also is preventing the battery from fully warming up causing severe vehicle power reduction and lack of regen braking. It being sub-zero and frost bite within minutes this poses a safety risk when traveling. The problem has been reported by other vehicle owners. It has not been inspected at this time. There were no other alerts prior to the issue starting on 1/20/2022 at ~6am CST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448165January 20, 2022
UNKNOWN OR OTHER
There is no heat in car. The Climate Control Failed. Cabin Climate Control System requires service is the error message. Its a known problem with Tesla Model 3 and Model y The temperature in the car was in the single digits. The window would not defrost and had a hard time seeing. Tesla expected me to drive the car in a snow storm to bring in for service. I canceled the appt with the next available appt 10 days later. Service scheduled for Jan 27th 2022. the 1st time it failed was Jan 15th 8:00am.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447971January 18, 2022
UNKNOWN OR OTHER
Started driving the car in cold weather and received message climate control needs service. The heater would not warm up. Tried shutting the car off and on and it still would not provide heat. It was under 20 degrees and had no heat or defrost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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