Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11452987February 19, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving my car and had it on autopilot. The road was empty and all of a sudden the car decided to apply brakes when nothing was infront of it. I was able to take control instantly to prevent a sudden stop however I was lucky there were no cars behind me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452986February 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
With the Autopilot engaged on the freeway I have had several of these phantom braking experiences but last night I was lucky to avoid a accident with the car following me.. This happened at 74 miles per hour with the autopilot engaged the brakes slow me down to 60 miles per hour before I could disengage the autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452981February 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle brakes on cruise/autopilot for no reason occasionally
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452977February 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When the vehicle is in autopilot at high speed, it breaks suddenly without any visible obstacles. This happens at Kraft once every 200 miles of highway driving with autopilot on. The speed drops suddenly from 75 mph to 40 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452975February 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car has twice gone into emergency braking mode on the interstate for no good reason. One incident was as the car was approaching a dark shadow area under an overpass, and the other was in a construction zone and I have no idea what triggered it. In both cases if someone had been following closely I may have been in trouble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452969February 19, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom Braking - Severe, very large number of instances since taking delivery of this auto in December 2021. Severe risk of rear-end collision should this occur when being followed closely. This occurs very often. On a 13 mile drive this morning, 2/19/2022, phantom braking occurred 12 times. The Tesla repair center repeatedly cancels an appointment made to address this issue, stating that 'it's normal for this to occur. Remember, autopilot is a Beta function'. The one time that I was able to have the vehicle seen by the repair center, this is what I was told. Warning chimes do sound. However, this extreme braking is unsafe, and could possibly result in loss of control if it occurs on slippery roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452966February 19, 2022
SERVICE BRAKES
Several times per week, my vehicle brakes automatically for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452960February 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Car suddenly brakes, also known as Phantom Braking, when in Cruise Control. It does it mostly on 2 lane roads, but it has done it driving on wide open freeways too. It's bad. Makes me feel very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452947February 19, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On several occasions while driving in the highway with AutoPilot engaged for adaptive cruise control, the car has suddenly applied the brakes very hard when there were no hazards in my lane. This has occurred on curves in the road when oncoming traffic was detected in the other lane and also when there has been a vehicle stopped on the shoulder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452939February 19, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking system activated for no reason while driving northbound at night in the right lane on MA Route 24 as I approached the intersection with MA Route 79. At the time of the incident, there were no vehicles in front of me, nor were there any vehicles entering from Route 79. The adaptive cruise control system was engaged at the time of the incident. This has happened on several occasions at that same intersection under the same conditions. It has also happened when I've been driving in the left lane on the highway and passing a tractor-trailer in the right lane. The sudden, unexpected deceleration put us in danger of being rear-ended by traffice behind us, creating the possibility of a multi-vehicle, high speed collision. The problem hasn't been reproduced or confirmed by the mfr, police or others. The vehicle has not been inspected by the mfr, police, or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452929February 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The Tesla model 3 has unexpectedly braked very hard with no traffic ahead of my vehicle. So fast and hard that seat belts had to restrain passengers. This has happened several times while the Autopilot is engaged. This usually is on a 2 lane road and there is traffic on the opposite side of the road. I have noticed if a semi-tractor trailer is approaching on the opposite side it happens 100 % of the time. The auto also steers hard to the right. This is very scary and a vehicles behind the Tesla have no warning either. I have almost been hit twice from behind. Makes a lot of angry drivers behind me. I have not used the feature in a month. I called Tesla and they said this was NORMAL. It never happened until a recent software update and then it started doing this all the time. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452918February 18, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When car is driving on autopilot on highway, it slams on the brakes on its own. This has happened 2-3 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452912February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I own a 2022 Tesla model 3 I am having issues with the Problem known as Phantom Braking which occurs while driving in cruise control. This happens somewhat randomly but especially when the road takes a curve, or when a large vehicle comes in the opposite direction. For example, if going 60 mph, it brakes immediately to 30 mph, and if going 30 mph, it brakes fast to 15 mph. This results in groceries sliding forward and seat belts being activated, not to mention the car behind having to brake to avoid a collision. The Tesla service department says there is no fix for it, it is just part of the current full self driving package.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452889February 18, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452888February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This car has "Phantom braking" issue. As the autopilot was on, on the freeway, the speed was around 70 mph, it brakes without any obstacles or car in the front, just a not very even road. Speed dropped suddenly, felt like an emergency. This scared me to use autopilot. And phantom braking happened several times. When I raised this issue to Tesla dealership for repair, the answer is - "software updates constantly make autopilot better, and it is in beta and driver agree to it every time driver engage autopilot. Tesla will never force you to use autopilot and can drive normal like any other car."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452884February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452878February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I purchased from Tesla Motors, Inc. (“Tesla”) a Tesla Model 3, VIN: [XXX] (the “Defective Vehicle”) and took delivery of the vehicle on December 10, 2021, from the Loveland, Colorado, service center located at 1606 N. Lincoln Ave. (the “Service Center”). Since the day I took delivery of the Defective Vehicle in December 2021, the Defective Vehicle dangerously, suddenly, and repeatedly slams on the emergency brakes while I am driving on the two-lane roads that are my route to commute to work. This defect has existed and the Defective Vehicle has been unsafe and noncompliant with Tesla’ warranty since the day I took delivery of it. The defect substantially impairs the use and market value of the Defective Vehicle, as the Defective Vehicle is a danger to anyone who drives it. My daily commute is approximately 25 miles each way to and from my home, and, on average, the vehicle will slam on the brakes no less than fifteen times per commute. Often, the occurrence is much higher than fifteen times per commute. Vehicles following behind me have had to swerve to avoid the Defective Vehicle and my belongings fly into the dashboard. One morning, the emergency braking caused my vehicle to slip in the snow, and I was fearful I would hit an oncoming vehicle head on because of the unexpected emergency braking. This defect is severe and endangers my life and safety and the life and safety of any passengers. I have attempted several to have the vehicle repaired at the Service Center, but the Service Center has either refused or been unable to bring the Defective Vehicle in conformity with the warranty. I have asked repeatedly when the repairs will be made, but no one at the Service Center responds to me in the app and the Service Center unilaterally cancels and closes service appointments I attempt to make. I have notified Tesla that the vehicle is a Lemon under Colorado law. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452871February 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1) When using autosteer and/or adaptive cruise control the vehicle randomly brakes and very rapidly decelerates. This has occurred on at least a dozen drives, beginning on my first long road trip after owning the car for 2 months. 2) If another vehicle is following my car, we could very easily get into a rear-end accident. This happens at high speeds going from 75mph to 55mph in seconds, so the chance of a collision is high. I also become very scared when this happens which temporarily takes my attention away from driving. 3) No the problem has not been reproduced by a dealer. I live 150 miles from the nearest Tesla dealership. 4) No the vehicle has not been inspected. 5) No warning signs which is why this "phantom braking" is SO TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452864February 18, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on autopilot on the highway at about 65MPH the car applied the brakes for no reason. The car descends in speed aggressively and can easily cause a rear end collision. This has happened randomly before as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452862February 18, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control engaged, the vehicle would independently brake without warning. The contact stated that he saw an article that referred to the failure as “Phantom Braking”. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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