Tesla Cybertruck Complaints

197 consumer complaints on file.

#11699606November 15, 2025
UNKNOWN OR OTHER
Tesla sold me a 2025 Cybertruck RWD without disclosing that no compatible bed cover exists at all for this model. We test-drove the vehicle at Tesla Clermont and took delivery at Tesla Tallahassee. At neither location were we told that the RWD trim cannot use the powered hard tonneau cover OR the soft tonneau cover. After delivery, Tesla confirmed in writing that the only cover associated with this model is out of stock with no ETA, and they “cannot speculate on availability.” No third-party manufacturer offers a compatible cover. This means the vehicle’s truck bed cannot be covered or secured in any manner. As a result, we experienced two serious safety incidents. Both times, the vehicle was operating in SFD (self-drive) mode at speeds below the posted speed limit, with items properly tied down using rope. Even under safe, controlled conditions, items flew out of the truck bed twice, nearly causing a collision behind us. Vehicles had to brake and swerve to avoid debris. These incidents created a direct hazard to us and the surrounding traffic. The Cybertruck RWD cannot safely retain cargo under normal driving conditions without a cover, and no cover exists or can be purchased. Tesla buried a clause in a 45-page contract saying they may “remove parts from commerce,” but this does NOT excuse failing to disclose that no safe cargo-retention solution exists for the RWD configuration. A pickup truck that cannot keep cargo from ejecting onto the roadway presents a serious safety defect. I am reporting this because the inability to secure a load is a safety hazard for both occupants and other drivers, and Tesla has no remedy available. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699487November 14, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since purchasing my Cybertruck with Full Self-Driving in July 2025, I have experienced a repeated safety issue whenever Autopilot/FSD is engaged on highways. The vehicle will consistently pull toward the left side of the lane, positioning itself directly on the left lane line. This feels extremely unsafe, especially when another vehicle is traveling in the lane beside me. This behavior happens at highway speeds and creates a significant safety concern because it reduces the buffer between my vehicle and adjacent traffic. The issue has occurred repeatedly over several months in different locations and conditions. I have brought the vehicle to Tesla service multiple times, and the issue has not been resolved. Tesla acknowledged the concern happened to multiple vehicles in the past two months, but was unable to fix it. They are now performing another inspection for my vehicle, and starting a buyback request that is under review. There are no warning messages before or during the behavior. This appears to be a malfunction with the vehicle’s lane-keeping or Autopilot/FSD behavior that puts my safety and the safety of others at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698679November 10, 2025
LANE DEPARTURE: ASSIST
When on full self driving on the freeway if the road starts curving the car does not stay in the lane and start hitting the bump on the road or in situation getting to close to another car or the center diver
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698678November 10, 2025
SEAT BELTS
I’ve had a model 3,model y and now a cybertruck, can’t speak on the rest of the fleet but didn’t had this problem with those cars or any my other cars in the pass, but the passenger side seat belt keeps locking up, if you have to reach down to get an item or reach back it locks up, even if you go a few inches over it locks up which which needs constant taking the seat belt off and resetting it which become a safety issues while driving for the passenger, I took it to the dealership and they said it’s normal, I feel like the seat belt is short which makes it lock up as it should or other defect, I tasted on another cybertruck and didn’t had that problem, tesla customer service didn’t wanted to help me and push me away, I google the problem and there a forum and people having the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695892October 27, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
While exiting the Chick-fil-A drive-thru lane, I lightly pressed the accelerator to move into the next lane. Suddenly, the vehicle jerked forward very quickly, as if I had floored the accelerator. At the same time, the display showed "Emergency Braking in Progress." It felt as though the truck briefly braked and then rapidly released, causing unexpected acceleration. No collision occurred, but it was startling and very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695288October 23, 2025
UNKNOWN OR OTHER
We received a notice from Tesla about a recall involving the cant rail. We reached out to Tesla and they said we must go to a Tesla dealer and the mobile team will not be able to do this repair. We are in South Dakota and the nearest dealer is 6 hours away in Colorado. We asked Tesla to give us a name of a local shop who can do the repair and they said we must go to Tesla. They are unwilling to handle this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695253October 23, 2025
UNKNOWN OR OTHER, SERVICE BRAKES, STEERING
Component/System Failed: The primary component failing is the Front Overhead Console Assembly (P-R-N-D manual gear selector/shifter and hazard light switch). The assembly detaches, rattles, and fails to remain securely affixed to the headliner. The defect has been present since delivery (Aug 2024, 208 miles). Safety Risk: The overhead console contains the crucial backup gear selector and the hazard light button. Should the vehicle’s primary touchscreen fail (rendering the main gear selector unusable), reliance on this repeatedly detaching or faulty manual shifter compromises the driver's ability to safely operate the vehicle (Park, Reverse, Neutral, Drive) or activate emergency hazard lights. Problem Confirmation/Inspection: The failure is confirmed by the manufacturer (Tesla Service Centers). Tesla attempted to fix the overhead console defect at least four times. The defect was confirmed again on October 22, 2025 (11936 miles), where Tesla noted only a "slight adjustment... as a temporary fix" and stated a "Permanent fix will be performed on the upcoming visit". The vehicle and its components have been inspected repeatedly by Tesla technicians. Warning Lamps/Symptoms: The primary symptom is the physical rattling, looseness, and detachment of the overhead console/gear selector. The center console can come off at ant time that the windshield visor is detached from the console. This has happened to me several times while I was driving and it caused the cybertruck to shift out of gear and has changed the gear to neutral and park on different occasions. The first time this happened while I drove, I was driving down the street and the car came to a hault when the gear shift cover came loose. This could have caused a serious accident, but fortunately it didnt. This problem existed from the time of delivery & we had to make our 1st service apt on the day we took possession of the truck. This happened several times afterwards and tesla was unable to fix this in 7 attemp
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695239October 23, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact’s father owns a 2024 Tesla Cybertruck. The contact’s father stated that while driving at an undisclosed speed, the Autopilot function became inoperable. The contact stated that while engaging the Autopilot function and attempting to make a turn in a residential area, the vehicle unexpectedly accelerated and collided with a tree. The air bags did not deploy during the incident. As a result of the crash, both the contact’s father and nephew sustained injuries and received medical attention at a local emergency room. The contact’s father sustained a rib injury and bruising, while the contact’s nephew suffered an ongoing back injury due to the incident. A police report was filed. The vehicle was towed and taken to a body shop. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 1,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11695123October 22, 2025
LANE DEPARTURE: ASSIST
The car crosses solid yellow lines all the time. all the time. it hits rumble strips. it generally is unsafe and annoying. it is getting worse. this is not to mention the constant brake checking when engaging. it does not change lanes when prompted even if it is safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695120October 22, 2025
ELECTRICAL SYSTEM
On [XXX], [XXX] was a right rear passenger in a 2024 Cybertruck. The driver lost control and struck a tree with the driver side against a wall. The truck immediately caught fire. The operation of the doors was powered by a small battery pack which was no longer operational after the impact. The passenger side doors operate off of that battery. Without power, the passenger doors could not open, trapping the driver and passengers in the Cybertruck. The fire moved quickly to the passenger compartment and towards the trapped passengers. The design of the electric doors required passengers who are not familiar with the vehicle to find the location of a manual release hidden from view beneath a panel to remove that panel and pull the manual release mechanism. There are no instructions present to explain to a passenger how to access the manual release. The truck has no exterior door handles. The only means to open the door from the outside was a button located at the base of the B&C pillars. When the electric system failed, that door release button became useless. A rescuer arrived but had no way to open the passenger side doors from the outside. The truck’s “armor glass” windows made forcing entry extraordinarily difficult. The rescuer was able to break the passenger side window with repeated strikes and attempted to rescue [XXX] by extracting her through the front passenger window but was unsuccessful due to the heat from the fire. She was forced to retreat back to the rear seat. She survived the initial collision with no injuries and was fully conscious. She was unable to escape the Cybertruck and was killed due to smoke inhalation and thermal injuries. The failure of the vehicle’s design to provide emergency egress in the event of crash, power loss, and fire created a foreseeable and unreasonable risk of occupant entrapment and death in the event of a collision resulting in power loss. It is available for inspection by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
3
#11694986October 22, 2025
STRUCTURE:BODY, STEERING:STEERING WHEEL /HANDLE BAR:YAW/ANGLE SENSOR
On [XXX], [XXX] sat in the left rear-seat of a Cybertruck that was involved in a solo-vehicle collision. [XXX]'s impact injuries were minor. The truck caught fire. The right rear door remained mechanically openable, but its ordinary operation depended on low-voltage electronic buttons located inside the cabin and on the exterior pillar. Those buttons failed after the crash. A man tried to rescue the occupants, but he could not open the doors because the buttons failed and the truck lacks exterior handles. The "armor" glass made it difficult for the rescuer to break open the windows. The mechanical backup releases for the rear doors are concealed beneath the map pocket liner at the bottom of the doors — not feasible to find or use in the smoke, heat and chaos of a post-crash fire. This obscure release left the rear seat occupants with no practical means of egress. [XXX] died of smoke inhalation and burn injuries because he was trapped inside the Cybertruck. Another occupant and the driver also died. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
3
#11694114October 17, 2025
STRUCTURE, VISIBILITY:WINDSHIELD WIPER/WASHER, STEERING
The contact leased a 2024 Tesla Cybertruck. The contact stated while driving 25 MPH, the windshield wipers turned off. The contact stated that the indicator was inoperable. While depressing the left turn signal, the blinker was slow to respond. While driving on a narrow street, the vehicle swerved to the right. There were no warning lights illuminated. The contact received a recall letter related to NHTSA Campaign Number: 25V170000 (Structure). The vehicle was taken to an independent mechanic who referred the contact to the dealer. The contact called an unknown dealer in Las Vegas, NV, but the vehicle was not diagnosed or repaired. The manufacturer was called, but there was no response for two hours. The contact eventually spoke to a representative who suggested that a service appointment should be scheduled using the App. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691353October 4, 2025
EXTERIOR LIGHTING, VISIBILITY/WIPER
In a rain situation the wind shield wiper is not operating when it’s pouring rain outside or even a drizzle. The wiper never goes off. It has to be manually turned on for the windshield wiper to actually work. Also, the lighting on the vehicle is very dim because the vehicle pretty much only operates off of two tiny fog lights, and in a low visibility area there’s not enough lighting to actually see the road and bicycle is biking on the roadways even in a dark situations, it’s the same thing not enough lighting to actually see anything on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691157October 3, 2025
UNKNOWN OR OTHER
Vehicle with self driving hallucinates violating driving while impaired laws and constituting a risk to public safety. Vehicle's computer literally hallucinates this is unlicensed unsafe product that cannot be considered technology because it is more dangerous than of any utility [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690617September 30, 2025
VISIBILITY/WIPER
The adhesive that attaches the front windshield is separating from the front windshield also it appears the the actual windshield is delaminating. This is causing a hazzard to driving. Especially when the sun is coming right at the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689674September 25, 2025
UNKNOWN OR OTHER
The gear selector attached to visor often loose and detached during drive, this action put the car gear into neutral immediately and are very dangerous, tesla try to fix this issue 3 time unsuccessful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686918September 12, 2025
SEATS
The contact owns a 2025 Tesla Cybertruck. The contact stated that while driving at various speeds, the rear middle row seat felt loose and failed to remain in place as intended. The vehicle was taken to a local dealer, where it was diagnosed with a loose rear middle row seat. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686281September 10, 2025
STRUCTURE:BODY
There is a defect in the stainless-steel exterior trim panel called the “cant rail,” which detached from the vehicle while driving, posing a safety risk as road debris and hazard to other motorists. There was a recall issued for this exact same thing for previous models earlier this year but it still happened with the new 2025 model. This August 2025 model was not included as a recalled vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682516August 22, 2025
STRUCTURE:BODY
Subject: Tesla Cybertruck Recall – Out-of-Pocket Wrap Costs I own a Tesla Cybertruck (VIN: [XXX] ) affected by the recall on Cant Rail Assemblies. Tesla requires the replacement and welding of new assemblies. My truck is custom wrapped by Rogue Films, a Tesla-recommended supplier. Rogue Films quoted $850 to re-wrap the affected areas after the recall repair. Tesla is only offering $300, leaving me to cover the remaining $550. This cost is a direct result of Tesla’s recall, not elective customization. In addition, Tesla does not provide a loaner vehicle during the lengthy repair process, adding further burden. I am filing this complaint because customers should not have to pay out-of-pocket expenses to remedy a manufacturer’s defect under recall. This is a clear case of recall cost shifting to the end customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681113August 16, 2025
STEERING, WHEELS
Cyber truck went hydroplane twice in the rain on low speed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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