Suzuki XL7 Complaints

380 consumer complaints on file.

#10455664April 18, 2012
STEERING
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING 10 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL HAD BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 71,226.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452454March 20, 2012
AIR BAGS
AFTER REPLACING THE BATTERY, MY CLOCK STARTED FLASHING AND MY AIR BAG LIGHT CAME ON AND STAYED ON. NOTHING THAT HAS BEEN TRIED HAS REMEDIED EITHER PROBLEM. THERE IS NO SUZUKI DEALERSHIP IN MY AREA. I WAS TOLD BY A MECHANIC THAT IF I HAVE AN ACCIDENT, MY AIRBAG WILL NOT DEPLOY OR WORK PROPERLY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449699February 29, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
FAMILY WAS TRAVELING TO TOWN WHEN WE SMELLED SOMETHING THAT SMELLED LIKE WIRES BURNING. UPON INSPECTING THE VEHICLE, THE SMELL DISAPPEARED. UPON LEAVING THE STOP SIGN WE WERE AT, WE TRAVELED ABOUT A QUARTER OF A MILE & THE DRIVER (MYSELF), STARTED TO SMELL SMOKE. I THEN PULLED OVER TO FURTHER INSPECT THE VEHICLE AT WHICH TIME, I TURNED ON THE OVERHEAD LAMP IN THE VEHICLE SINCE IT WAS STARTING TO GET DARK, & NOTICED THAT THE WHOLE FRONT DASHBOARD AT THIS POINT, WAS GLOWING RED, ORANGE, & BLUE & THICK BLACK SMOKE WAS BOILING UP ON THE ENTIRE INSIDE WINDSHIELD & THAT THE TRUCK ON THE DRIVER'S SIDE WAS FULLY ENGULFED IN FLAMES BEHIND THE DASHBOARD. I IMMEDIATELY GOT MY CHILDREN (TEENAGERS) OUT OF THE TRUCK & LEANED OVER TO GRAB MY PURSE & SAW THAT THERE WAS BLUE FLAMES DRIPPING DOWN FROM UNDER THE DASHBOARD ONTO THE FLOOR WHERE MY FEET HAD PREVIOUSLY BEEN JUST SECONDS BEFORE. WE ALL RAN AS FAST & AS FAR AS WE POSSIBLY COULD AWAY FROM THE VEHICLE TO SAFETY. WITHIN 3 MINUTES OF GETTING SAFELY OUT OF THE TRUCK (BY THE GRACE OF GOD), THE ENTIRE TRUCK WAS FULLY ENGULFED IN FLAMES. THE TRUCKS WINDOWS HAD AT THIS POINT, ALREADY HAD STARTED BLOWING OUT & SHATTERING & IT WAS SHOOTING HUGE BASKETBALL SIZE FIREBALLS OUT OF THE TOP OF THE TRUCK INTO THE FIELDS THAT WERE BESIDE THE ROAD WE WERE ON. THE LOCAL FIRE DEPARTMENT HAD ARRIVED ON THE SCENE AT 4 MINUTES AFTER THE TRUCK HAD CAUGHT ON FIRE, & THE FLAMES WERE NEARLY 30 TO 40 FEET ABOVE THE TRUCK. THE FIRE DEPARTMENT AS WELL AS THE FIRE CHIEF, DETERMINED THE CAUSE OF THE FIRE WAS DUE TO AN ELECTRICAL FAILURE AND/OR MALFUNCTION WITHIN THE TRUCK ITSELF. I AM JUST VERY THANKFUL TO THE GOOD LORD THAT WE ALL GOT OUT SAFELY. IF, I HAD KEPT DRIVING, THE FIRE DEPARTMENT STATED THAT WE ALL COULD HAVE PASSED OUT FROM SMOKE INHALATION & POSSIBLY LOST OUR LIVES THAT NIGHT. I JUST WANTED OTHERS TO BE AWARE OF THIS VERY SERIOUS SITUATION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10448850February 21, 2012
STEERING
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT A PARKING SPACE, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT HE COULD HARDLY STEER THE VEHICLE AND WOULD HAVE TO ENGAGE THE ACCELERATOR PEDAL IN ORDER TO REGAIN SOME TYPE OF CONTROL OVER THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION, AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 70,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447667February 12, 2012
AIR BAGS
AIR BAG INDICATOR LIGHT CAME ON AND CLOCK STOPPED WORKING-MECHANIC STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT SENSOR IN THIS MODEL-THEY WANTED $100 TO PUT ON COMPUTER TO VERIFY AND IT WOULD BE $2000 TO REPAIR-IF GOV MANDATES AIR BAGS IN VEHICLES IT SHOULD MANDATE A RECALL IF THERE IS A KNOWN PROBLEM-I HAVE RESEARCHED AND OTHER XL-7 OWNERS HAVE SAME PROBLEM AROUND THE SAME MILEAGE-HE ALSO STATED THE AIR BAGS MAY NOT WORK IN A CRASH-I HAVE A 98 DODGE WITH AIR BAGS WITH OVER 125,000 MILES WITH NO PROBLEMS WITH SENSORS-IT WOULD BE NICE IF OUR GOV. WOULD STEP UP AND MAKE THE COMPANY REPAIR THIS PROBLEM DUE TO SAFETY-IF IT DEALT WITH THE ENGINE/BRAKES ETC. I WOULD NOT HAVE A PROBLEM BUT WHEN SOMEONE SITS ON A SENSOR AND THERE IS MALFUNCTION IT APPEARS TO BE DEFECTIVE EQUIPMENT ON THEIR PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446364February 3, 2012
AIR BAGS
WEDNESDAY, 2-1-12 AT APPROXIMATELY 1:20 CENTRAL TIME I WAS DRIVING 30-40 MPH RANGE NORTH ON 132ND ST. JUST PASSED EAGLE RUN DRIVE ON A CLEAR DAY THAT WAS SUNNY AND IN THE LOWER 60'S, MY SIDE IMPACT CURTAIN AIR BAGS ON BOTH SIDES DEPLOYED IN ALL THREE ROWS. I DO NOT THINK I HIT A BUMP OR SWERVED MY WHEEL BUT DO KNOW I DID NOT DO ANYTHING I HAVE NOT DONE IN MY CAR BEFORE. THERE WAS NO IMPACT DAMAGE TO MY CAR ON ANY SIDES. I AM CURRENTLY IN CONTACT WITH SUZUKI. I AM CONCERNED AS I FOUND AT LEAST 7 OTHER CASES WITH SIMILAR STORIES ON THE WEB IN WHICH SUZUKI BLAMES THE DRIVER SAYING THE SENSORS DETECTED AN IMMINENT ROLLOVER OR ERRATIC DRIVING AND DRAGGED OUT THEIR RESPONSE TIME OVER MONTHS OTHER WITH RESULT BEING REFUSAL TO PAY. I FEEL THERE IS AN UNDERLYING ISSUE , "THE PERFECT STORM" OF CIRCUMSTANCES THAT THEY ARE MISSING WHICH NEEDS ADDRESSED. I WANT THEM TO DO THE RIGHT THING AND PAY MY DEDUCTIBLE AND RENTAL AS WELL AS REIMBURSE MY INSURANCE COMPANY. BUT MORE IMPORTANTLY THEY NEED TO FIX THIS ON A LARGER SCALE TO ENSURE NO ONE ELSE IS A VICTIM OF THESE CIRCUMSTANCES. I WILL HAVE THE AUTO SHOP SAVE ALL THE DATA RECORDING DEVICES AND WOULD ASK THAT YOU CONTACT ME AS TO THE APPROPRIATE SAFETY INSPECTION ADDRESS TO SEND THEM TO. *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446586February 3, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND THE FAILURE HAD BEEN PRESENT SINCE THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446154February 1, 2012
STEERING
I PURCHASED MY 2007 X7 NEW FROM A DEALERSHIP THAT CLOSED WITHIN 6 MONTHS OF THE PURCHASE (THAT SHOULD HAVE TOLD ME SOMETHING) FORTUNATELY, I HAVEN'T HAD ANY MAJOR ISSUES SINCE THE PURCHASE UNTIL RECENTLY. THANK GOODNESS, BECAUSE THERE ARE ONLY 2 SUZUKI DEALERSHIPS WITHIN 120 MILES OF ME. OVER THE COURSE OF THE LAST SEVERAL MONTHS, THE POWER STEERING HAS BECOME VERY SLUGGISH AND DIFFICULT TO TURN, AND MAKES A LOT OF NOISE WHENEVER I TURN. IN READING THE MANY OTHER VEHICLE COMPLAINTS, I SEE THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. I'VE BEEN TO ONE OF THE 2 DEALERSHIPS IN ALL OF HOUSTON, TEXAS AND WAS TOLD IT NEEDS A NEW STEERING GEAR BOX, WHICH WOULD RUN ABOUT $800+ . THIS VEHICLE HAS ABOUT 68000 MILES ON IT, AND OF COURSE ALTHOUGH IT HAS AN 80,000 POWER TRAIN WARRANTY, AND DESPITE THE FACT THAT THIS APPEARS TO BE A COMMON PROBLEM WITH THE XL7, SUZUKI WILL NOT COVER THIS PROBLEM UNDER THIS WARRANTY. I HOPE THE NHTSA WILL HELP REPRESENT THE MANY SUZUKI OWNERS WHO ARE BEING SHAFTED BY THIS COMPANY'S APPARENT LACK OF CONCERN FOR THE SAFETY AND WELL BEING OF IT'S CUSTOMERS. THERE SHOULD BE AN IMMEDIATE RECALL OF VEHICLES IMPACTED BY THIS ISSUE. I WILL NEVER BUY A SUZUKI AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443586January 12, 2012
VISIBILITY
I BOUGHT THIS VEHICLE AND WANT TO KNOW IF IT WAS UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442537January 5, 2012
STEERING
I WAS DRIVING AROUND THE SCHOOL, WAITING TO PICK UP MY KIDS AND WHEN I ATTEMPTED TO TURN THE CORNER MY STEERING LOCKED UP. I COULD HARDLY MOVE THE WHEEL AND COULDN'T FIGURE OUT WHAT HAD HAPPENED. I THOUGHT I HAD SOMETHING CAUGHT IN MY TIRES, WHICH REALLY SCARED ME BEING NEAR A SCHOOL. I GOT OUT AND DIDN'T SEE ANYTHING, BUT WHEN I GOT IN AND CONTINUED TO DRIVE, I COULDN'T STEER WELL AT ALL. AFTER SOME TIME DRIVING WITH THIS CONDITION, I REALIZED THAT I COULD STEER BETTER IF I ACCELERATED INTO THE CURVE, BUT THAT DOESN'T SEEM VERY SAFE, ESPECIALLY ON ICY ROADS. MY STEERING ALWAYS HAD A LITTLE "GROWL" TO IT, BUT WHEN THIS HAPPENED, IT GOT MUCH LOUDER. I HAVE READ ON THIS PAGE AND OTHERS THAT OTHER SUZUKI XL7'S HAVE THIS SAME ISSUE, THERE WAS EVEN A RECALL ON THE 2006 MODEL, BUT THEY ARE NOT HELPING ON THE 2007 MODEL. THIS IS EXTREMELY FRUSTRATING. IT IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. I HAVE THREE KIDS THAT I NEED TO DRIVE AROUND AND I DON'T HAVE MONEY TO KEEP SINKING INTO THIS CAR. I HAD TO REPLACE THE TIMING CHAIN AT 70,000 MILES, WHICH IS ALSO RIDICULOUS. I CONTINUE TO HAVE ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL. AT ONE POINT LAST YEAR, MY CAR TURNED OFF WHILE DRIVING 55 MPH. I HAD TO PULL OVER AND TRY TO RESTART IT. AFTER A FEW MINUTES, IT DID START, BUT THEY COULDN'T RECREATE THE PROBLEM OR TELL ME WHAT WAS WRONG. MY BATTERY ALSO KEEPS DYING, THE FACTORY CD PLAYER THINKS IT HAS A CD IN IT AND WON'T WORK, THE TEMPERATURE DISPLAY IS NEVER CORRECT, AND THE FRONT TIRE PRESSURE DISPLAYS ON THE REAR TIRES. NOT TO MENTION THAT THE OIL CHANGE TECH'S RARELY CAN FIGURE OUT HOW TO RESET THE INDICATOR IN THIS MODEL. EXTREMELY POOR DESIGN/PARTS. I CAN LIVE WITH THE INCONVENIENCE OF THE DISPLAYS, BUT PLEASE DO SOMETHING TO ADDRESS THIS STEERING ISSUE - IT IS NOT SAFE, AND IT IS HAPPENING TO LOTS OF US! I WILL NEVER BUY ANOTHER SUZUKI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441739December 30, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT THE STRUTS THAT HELD THE REAR TRUNK HATCH IN PLACE FAILED, AND CAUSED THE HATCH TO ABRUPTLY STRIKE THE CONTACT ON THE HEAD WHILE IN THE REAR OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10441888December 29, 2011
AIR BAGS
ON A 2004 SUZUKI XL7 HAVING 58,000 MILES THE CLOCK/TEMP DISPLAY IS FLASHING AND AIRBAG LIGHT ON INSTRUMENT PANEL REMAINS ON. THE PASSENGER AIR BAG LIGHT IS NOT LIT INDICATING THERE IS A PROBLEM WITH THIS PORTION OF THE AIRBAG SYSTEM. THE SUZUKI DEALER INFORMED ME THAT BESIDES THE PASSENGER AIR BAG BEING NON-FUNCTIONAL AS LONG AS THE INSTRUMENT PANELS RED AIRBAG LIGHT IS ON THERE WILL BE NO DEPLOYMENT OF THE PASSENGER OR DRIVER AIR BAGS WHEN NEEDED. ESSENTIALLY, THE WHOLE SYSTEM IS DISABLED. THIS SHOULD BE A RECALL ITEM FOR TWO REASONS: IT IS A COMMON OCCURRENCE FOR A 2004 SUZUKI GRAND VITARA / XL7 (AS SEEN BY THE MANY INTERNET POSTINGS ON THIS TOPIC) AND DUE TO THE SAFETY CONCERNS THAT ABSENCE OF AIRBAGS IN A CRASH CAN INCREASE THE LIKELIHOOD OF INJURY OR DEATH. OTHER INTERNET POSTINGS SHOW THIS TO BE FROM CERTAIN LOADING CONDITIONS THAT MAY CAUSE THE FOUR WEIGHT SENSORS IN THE FRONT PASSENGERS SEAT TO SENSE UNEQUAL LOADING. IT IS INTERESTING THIS IS FROM UNEQUAL LOADING SENSOR MALFUNCTION BECAUSE FOR MOST OF CARS LIFE THERE HAS NOT BEEN AN OCCUPANT IN THE PASSENGER SEAT. SUGGESTS THAT THIS COMPONENT WOULD HAVE FAILED SOONER HAD THERE BEEN A REGULAR FRONT SEAT PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441447December 28, 2011
TIRES
I HAVE A 2007 XL-7 & THE METAL STEM LEADING FROM TPMS SENSOR IN THE TIRE JUST BROKE OFF WHICH RESULTED IN A BLOW OUT ON THE TIRE. HAD I NOT HAVE STOPPED OR BEEN TRAVELING AT A HIGH RATE OF SPEED LIKE ON THE INTERSTATE IT COULD HAVE CAUSED AN ACCIDENT. COULD YOU PLEASE LOOK INTO WHETHER OR NOT THIS IS AN ONGOING PROBLEM. I DID SOME RESEARCH & FOUND SEVERAL BLOGS OF PEOPLE REPORTING THIS TO BE A PROBLEM. THANKS FOR YOUR HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440997December 22, 2011
ENGINE AND ENGINE COOLING, AIR BAGS, WHEELS
CHECK ENGINE LIGHT CODE: P008 (VALIDATED THROUGH A LOCAL PARTS STORE) AIR BAG SENSOR LIGHT TIRE SENSOR LIGHT ALL ARE ON OR OFF OR A COMBINATION OF ANY OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438432December 6, 2011
STEERING:HYDRAULIC POWER ASSIST:PUMP
2006 SUZUKI XL7. CONSUMER WRITES IN REGARDS TO RECALL NOTICE REGARDING POWER STEERING PUMP. *TGW THE CONSUMER STATED HE RECENTLY RECEIVED A SECOND RECALL NOTICE REGARDING THE POWER STEERING PUMP. THE VEHICLE WAS REPAIRED ON JANUARY 14, 2010 AND THE INFORMATION WAS SUBMITTED TO SUZUKI ALONG WITH THE FIRST RECALL NOTICE WHICH HE RECEIVED ON OR ABOUT AUGUST 20, 2010, WHICH WAS SEVEN MONTHS AFTER THE VEHICLE WAS REPAIRED. THE CONSUMER WAS INFORMED BY SUZUKI, THEY WOULD REIMBURSE HIM FOR THE REPAIRS, BECAUSE HE DID NOT KNOW THE PART NUMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435263November 11, 2011
STEERING
HEARING A NOISE IN THE STEERING, REPORTED TO DEALERSHIP ALONG WITH OTHER SERVICE ISSUES IN FEB. 2011..WAS TOLD THAT SOMETHING WAS GOING ON WITH THE POWER STEERING DID NOT HAVE REPAIRED DUE TO COST QUOTED AT THAT TIME.... REPORTED AGAIN TODAY -11/11/11 AT DEALERSHIP AND AM NOW TOLD THAT THE COMPONENTS IN THE STEERING GEAR ARE BAD, AND IS NOT WARRANTIED. WAS ALSO TOLD THAT THESE COMPONENTS ARE NOT DESIGNED TO GO BAD? WELL WHAT CAUSED IT THEN, AND IF THAT'S THE CASE THEN WHY WON'T SUZUKI DO SOMETHING?? I WAS QUOTED A REPAIR COST OF $800!. CANNOT HAVE REPAIRED TODAY DUE TO THE COST. I ASKED QUESTION IF THE MANUFACTURER WOULD ASSIST WITH THE COST, WAS TOLD NO. I SEE SEVERAL OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING IS BEING DONE BY SUZUKI..IS THERE A CLASS ACTION SUIT OUT THERE REGARDING THIS? WHAT CAN WE DO TO GET ONE STARTED. OR MAYBE THIS MAY FALL UNDER THE LEMON LAW? OR WAS THIS EVER A RECALL ISSUE? VERY DISAPPOINTED WITH SUZUKI, I PURCHASED THE VEHICLE BRAND NEW IN 2007 AND HAVE NOT HAD ANY OTHER MAJOR PROBLEMS UNTIL THIS!. ANY FEEDBACK WOULD BE APPRECIATED. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434969November 9, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STARTED THE IGNITION AND ALL OF THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE UNLOCKED. AFTER THREE ATTEMPTS, THE DOORS WERE EVENTUALLY UNLOCKED BY A PERSON ON THE EXTERIOR OF THE VEHICLE USING THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED FOR THE MALFUNCTION. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE ONE TIME OCCURRENCE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 12/20/11*LJ UPDATED 01/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432551October 24, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DRIVER AND PASSENGER SIDE FLOOR BOARD WERE WET DUE TO WATER LEAKING FROM UNDERNEATH THE DASH BOARD. THERE WAS ALSO WATER INSIDE THE FRONT INTERIOR LIGHTING COVER ON THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE AIR CONDITIONER LINES WERE CLOGGED AND HAD TO BE FLUSHED IN ORDER TO REPAIR THE FAILURE. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430643October 18, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME DIFFICULT TO STEER AND AT TIMES, WOULD EXHIBIT AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430108October 13, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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