Suzuki SX4 Complaints
312 consumer complaints on file.
- #10486369November 28, 2012AIR BAGS, SEAT BELTS
WHILE DRIVING, PASSENGER AIR BAG LIGHT STARTED COMING ON WHILE AN ADULT PASSENGER WAS IN SEAT. AFTER A COUPLE OF DAYS, THE PASSENGER AIRBAG LIGHT STAYED ON, SO THE AIRBAG WILL NOT DEPLOY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484863November 15, 2012AIR BAGS
OUR AIRBAG AND SEATBELT LIGHTS CAME ON ABOUT A MONTH OR SO AGO AND WOULDN'T GO OFF. WE MADE AN APPOINTMENT WITH THE NEAREST SUZUKI DEALER WHICH IS ABOUT 100 MILES AWAY. AT FIRST THEY THOUGHT IT HAD TO DO WITH THE SEAT BELT AND AGREED TO A GOODWILL REPAIR OF THIS. WE JUST CAME BACK FROM THAT APPOINTMENT AND FOUND OUT THAT DID NOT FIX THE PROBLEM AND THAT WE NEED TO REPLACE A SENSOR WHICH WILL COST OVER 800.00. THEY SAID THE AIRBAGS WOULD PROBABLY NOT DEPLOY BUT COULDN'T BE SURE IS ONE OR BOTH BAGS WOULD NOT DEPLOY. THEY WILL CALL THE REP AND SEE WHAT THEY WILL DO. THIS HAPPENED WHEN WE WERE JUST OVER 60,000 MILES ON THE CAR. THIS IS A SAFETY ISSUE AND WE CAN SEE THAT MANY PEOPLE HAVE THE SAME PROBLEM. WE HOPE IT DOESN'T TAKE A FATALITY FOR THIS TO BECOME A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484053November 12, 2012AIR BAGS, SEAT BELTS
I HAVE AN 2008 SUZUKI SX4 THAT RUNS GREAT, HOWEVER, AT AROUND 67,000 MILES THE AIRBAG AND SEATBELT LIGHT CAME ON. I PAID $2000 FOR AN EXTENDED WARRANTY AND THIS IS NOT COVERED, EVEN THOUGH IT HAS TO DEAL WITH THE "COMPUTER" OF THE CAR-- WHICH IS COVERED. THEY SAY YOU NEED A NEW SEAT COVER THAT COSTS YOU BETWEEN $1000-$2000. IT IS RIDICULOUS TO PAY $2000 FOR A WARRANTY AND THAT IT IS NOT COVERED SINCE A SEAT COVER WILL FIX THE PROBLEM EVEN THOUGH IT IS LISTED UNDER A "COMPUTER PROGRAM" PROBLEM. I AM CONCERNED WHY THIS IS NOT LISTENED UNDER A RECALL SINCE IT IS A MAJOR DEFECT IN SUZUKI SX4S. IT IS ALSO A MAJOR SAFETY HAZARD BECAUSE THE AIRBAG WILL NOT DEPLOY IF I WAS TO GET INTO A WRECK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481120October 19, 2012ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2010 SUZUKI SX-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD NOISE AND THE STEERING WHEEL LOCKED UP. THE CONTACT WAS UNABLE TO PULL TO THE RIGHT, SO SHE ABRUPTLY ENGAGED THE BRAKES CAUSING NJURIES TO HER BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TENSIONER HAD FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO DO THE REPAIRS AND ADVISED HER TO CONTACT THE DEALER. THE VEHICLE WAS TOWED DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V055000 (ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR). IN ADDITION, THE CONTACT WAS INFORMED THAT HER AIR BAG LIGHT WAS ON AND THEY WOULD HAVE TO DIAGNOSE THE FAILURE BEFORE DOING ANY REPAIRS. THE CONTACT DID NOT APPROVE THE DIAGNOSIS SINCE IT WOULD BE AT HER EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 5,050.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10479991October 13, 2012ENGINE, SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE BRAKING TO STOP AT AN INTERSECTION, THE ENGINE SURGED RADICALLY AND COULD NOT STOP VEHICLE. THE CAR COASTED THROUGH THE INTERSECTION BEFORE VIOLENTLY JOLTING TO A STOP BEFORE HITTING THE CURB. THE BRAKE PEDAL WAS SOLID AS A ROCK WHILE APPLYING. THIS HAPPENED A SECOND TIME TWO DAYS LATER. BOTH INCIDENCES WERE REPORTED TO THE DEALER WHEN THEY COULD FIND NO PROBLEM AND SUGGESTED PERHAPS I WAS EITHER DRIVING USING TWO FEET ON THE PEDALS, OR ONE FOOT ON BOTH THE GAS AND BRAKE. THIS WAS NO SO...! THE DEALER HAS OFFERED TO SEND AN OUTSIDE ENGINEER TO INVESTIGATE PROBLEM BUT THE CAR HAS BEEN OPERATING WITHOUT INCIDENT AND TOLD THEM I WOULD CALL IF THIS SHOULD HAPPEN AGAIN. I LOVE THE CAR AND TRADED A 2002 SUZUKI WHICH I OWNED FOR 10 YEARS AND LOVED IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10479929October 12, 2012AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT DUE TO THE FAILURE THE AIR BAGS WERE DEACTIVATED. ALSO, THEY INFORMED HIM THE PARTS NEEDED TO REPAIR THE FAILURE WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THE VEHICLE WAS SAFE TO DRIVE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10479583October 10, 2012AIR BAGS
THE AIRBAG LIGHT FIRST CAME ON ABOUT TWO YEARS AGO ON MY COMMUTE FROM EDWARDS AFB, CA. I TOOK THE CAR INTO THE SUZUKI DEALERSHIP IN RIVERSIDE CA, FOR AN INSPECTION THE AIRBAGS WERE RESET, BUT THE LIGHT DID NOT GO OFF. ON A SATURDAY IN BETWEEN MAY OR JUNE 2012, COMING FROM THE VALERO HAND CAR WASH THE AIRBAG LIGHT WENT OFF, THEN DRIVING UP MT VIEW IN BARSTOW CA I HIT BUMP IN THE ROAD AT 25 MPH AND THE LIGHT WAS BACK ON AGAIN AND HAS NOT GONE OFF SINCE. I HAVE THE TIRES ROTATED AT WALMART IN BARSTOW AND THEY HAVE NOTED THE TIRE PRESSURE AND AIRBAG LIGHT IS ON AS WELL AS THE LAST TUNE UP IN DECEMBER 2011. THE REMEDY IS TO LEAVE THE CAR FOR TWO DAY TO RUN AND RESET THE AIRBAGS. ANY HELP TO REPLACE THE CAR AND/OR BAGS WITHOUT THE $1200 EXPENSE WOULD BE APPRECIATED. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10474781September 6, 2012STRUCTURE
2008 SX4 HATCH BACK SUZUKI. CONSUMER WRITES IN REGARDS TO BLIND SPOTS *TGW THE CONSUMER STATED SHE HAS EXPERIENCED SEVERAL ENCOUNTERS IN ALMOST HITTING PEDESTRIANS, DUE TO THE SEVERITY OF THE BLIND SPOTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473646September 3, 2012TIRES
JUST BACK FROM 15 MILE TRIP TO WALMART, TURNED INTO LONG DRIVEWAY AND DROVE ABOUT 200 FEET WHEN HEARD NOISE LIKE WE WERE DRAGGING A LARGE WEED ; STOPPED AND SAW THE TIRE HAD FAILED . LOOKED LIKE THE SIDEWALL OF THE TIRE CLOSE TO THE OUTSIDE OF THE RIM HAD SPLIT ALL AROUND THE TIRE. PURCHASED THESE 4 NEW TIRES ON 6/30/2012 FROM DISCOUNT TIRE COMPANY IN TYLER, TEXAS SO THIS TIRE ONLY HAD 3,557 MILES ON IT WHEN THIS HAPPENED. THE TIRE WAS A BFG GFORCE SPORT COMP2, SIZE 205/50ZR17 89W. WILL RETURN TO THE STORE FOR WARRANTY BUT MIGHT HAVE BEEN BAD IF IT HAD HAPPENED ON THE HIGHWAY AT 70MPH RATHER THAN THE DRIVEWAY AT 10 MPH. DID NOT FIND ANY RECALLS ON THIS TIRE IN THE RECALL SEARCH WEBSITE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10469957August 9, 2012AIR BAGS
SUZUKI HAS RECALL FOR A DEFECTIVE PASSENGER SEAT CUSHION THAT WHEN THE FAULT IS PRESENT THE PASSENGER NOR THE DRIVERS AIR BAGS WILL DEPLOY IN AN ACCIDENT. THE PART HAS BEEN ORDERED BUT WILL NOT COME IN FOR THREE WEEKS. THE DEALERSHIP IN PENSACOLA FLORIDA HAS SAID THEY WILL NOT GIVE A LOANER VEHICLE FOR THIS ISSUE EVEN THOUGHT THE SAFETY ISSUE HAS BEEN IDENTIFIED AND NEITHER THE PASSENGER OR DRIVERS AIR BAG WILL DEPLOY IN AN ACCIDENT. KNOWING THIS IS A VERY IMPORTANT SAFETY ISSUE I FAIL TO UNDERSTAND WHY THEY WON'T GIVE A LOANER VEHICLE UNTIL THIS PROBLEM HAS BEEN CORRECTED. IN THE EVENT OF AN ACCIDENT AND THE AIR BAGS DON'T DEPLOY I CAN SEE A JUSTIFICATION FOR A LAWSUIT BECAUSE OF THIS SAFETY ISSUE IN THE VEHICLE. I HAD EVEN CONTACTED A LADY BY THE NAME OF [XXX] AT THE SUZUKI CUSTOMER SERVICE NUMBER OF 1-800-934-0934 AND IN THE RECALL LETTER THAT WAS SENT OUT DOES NOT ALLOW FOR A LOANER VEHICLE UNLESS THE ISSUE FALLS UNDER THE 36 MONTH WARRANTY PERIOD. IF THIS IS A KNOWN RECALL IT SHOULD NOT MATTER IF IT IS UNDER THE WARRANTY PERIOD OR NOT SINCE THIS IS A VEHICLE SAFETY ISSUE AND A LOANER VEHICLE SHOULD BE AVAILABLE TO ALL CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10467988July 27, 2012AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
PURCHASED VEHICLE ON 6/29/12. AIRBAG WARNING LIGHT CAME ON TWO WEEKS LATER. RESEARCH INDICATES THAT MY AIRBAGS ARE NOW DISABLED. AUTHORIZED SUZUKI DEALER/REPAIR FACILITY IS 125 MILES AWAY. ON LINE BLOGS AND THIS WEBSITE INDICATE PROBLEMS WITH DISCONNECT IN SEAT SENSOR EMBEDDED WITHIN FRONT PASSENGER SEAT CUSHION. SUZUKI WILL NOT COVER COSTS TO REPAIR/REPLACE SEAT CUSHION. SAFETY ISSUE SEAMS TO BE WITH ALL SUZUKI SX4'S. HOW DO WE, THE CONSUMER, GET AMERICAN SUZUKI TO RECALL THIS AIRBAG ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464693July 9, 2012SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE ALL BAGS WARNING LIGHT AND THE PASSENGER SIDE SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE AIR BAG WARNING LIGHT WOULD ILLUMINATE EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT THERE WAS NO WAY OF KNOWING WHETHER THE AIR BAG WOULD DEPLOY IN THE EVENT OF A CRASH. THE CONTACT HAD BEEN DEALING WITH THE FAILURE FOR FOUR YEARS AND HAD NOT BEEN OFFERED AN ADEQUATE REPAIR. THE MANUFACTURER SENT A GOOD FAITH EXTENSION LETTER TO THE CONTACT THAT STATED THAT THE SENSOR COULD BE REPAIRED FOR UP 10 YEARS OR 120,000 MILES. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 08/03/12 *LJ UPDATED 08/06/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464941July 3, 2012AIR BAGS
VEHICLE IN DEALER SHOP FOR SAFETY INSPECTION (NEW YORK). DEALER TOLD OF RECALL FOR MIRROR SCREWS, GPS BATTERY, AND PASSENGER SEAT PAD. I INFORMED DEALER OF PASSENGER AIR BAG WARNING LIGHT ON DASH. THE DEALER TOLD ME THEY HAD TO SEND THE GPS BACK TO THE FACTORY, THE SCREWS FOR THE MIRROR WERE ON BACK ORDER AND THE AIR BAG LIGHT WOULD COST ME $85.00 U.S. TO UPDATE THE PROGRAM. ARE AIR BAGS SUPPLIED BY THE MANUFACTURE NOT REQUIRED TO WORK 3000 MILES OUT OF WARRANTY? IF MY WIFE GETS IN AN ACCIDENT AND A PASSENGER DIES BECAUSE OF A DEFECTIVE PROGRAM AM I AT FAULT? WHAT IS MY RECOURSE FOR THIS ASININE SERVICE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463337June 27, 2012AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT AFTER CRASHING INTO A DEER, THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 60,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462016June 17, 2012SERVICE BRAKES, HYDRAULIC, AIR BAGS
MY CAR'S ISSUE IS THAT AIR BAG LIGHT STAYS ON. WHEN I TOOK THE VEHICLE TO THE LOCAL SUZUKI DEALERSHIP TO FIX AN OTHER ISSUE ON BRAKE SYSTEM, THE AIR BAG LIGHT ALSO HAD STAYED ON. THE SERVICE MECHANICS SAW THE FRONT PANEL OF MY CAR WHERE THE BRAKE SYSTEM LIGHT AND AIRBAG SYSTEM LIGHTS WERE ON. HOWEVER, THEY DID NOT WARN ME ABOUT IT. IF THEY HAD TOLD ME, THE COSTS SHOULD HAVE BEEN COVERED BY WARRANTY. AT THAT TIME, I DID NOT KNOW WHAT THE AIRBAG LIGHT INDICATED (I.E. AIRBAG WOULD NOT DEPLOY WHEN I GOT AN ACCIDENT) AS A DEALERSHIP WHERE I PURCHASED THE CAR DID NOT WARN ME ABOUT IT ALTHOUGH IT ALREADY STAYED ON WHEN I PURCHASED IT. THIS IS A SERIOUS SAFETY ISSUE IN TERMS OF QUALITY OF SERVICE TECHNICIANS AND AIRBAG SYSTEM ITSELF OF SUZUKI. THIS APPEARS TO BE A KNOWN AND WIDE SPREAD ISSUE WITH SUZUKI SX4 AS I HAVE SEEN MULTIPLE COMPLAINTS, WHICH ARE THE SAME AS MY ISSUE, ON SAFECAR.GOVE AND OTHER WEBSITES. FURTHERMORE, LOOKING AT THOSE INFORMATION, THOSE CARS HAD THE ISSUE AT A QUITE EARLY STAGE OF CAR USAGE (E.G. WHEN PURCHASED AND MILEAGE), WHICH INDICATES THAT THE AIRBAG SYSTEM HAS A DEFECT. THIS ISSUE COULD LEAD SERIOUS INJURIES OR DEAD SO SUZUKI SHOULD RESOLVE IT AS SOON AS POSSIBLE BY EITHER RECALLING THE AIRBAG SYSTEM OR EXTENDING THE WARRANTY SO THAT CAR OWNERS CAN FIX IT WITH NO COSTS AND SAVER OUR LIVES. OTHERWISE, CAR OWNERS WHO COULD NOT AFFORD THE COSTS COULD NOT FIX IT. ALSO, CAR OWNERS WHO ARE NOT FAMILIAR WITH AIRBAG LIGHT/SYSTEM WOULD NOT PAY ATTENTION TO THE DANGEROUS SITUATION. FROM THAT PERSPECTIVE, SUZUKI SHOULD NOTIFY CAR OWNERS ABOUT THE ISSUE IMMEDIATELY. I HOPE THAT NHTSA ALSO WOULD TAKE THE ISSUE SERIOUSLY, INVESTIGATE IT AND GIVE THE NECESSARY DIRECTIONS TO SUZUKI TO SAVE OUR NATION OF U.S.A 'S LIVES FROM A DEFECT AIRBAG SYSTEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460510June 4, 2012AIR BAGS
AIRBAG WARNING LIGHT COMES ON AND STAYS ON. THIS IS APPARENTLY A KNOWN PROBLEM WITH SUZUKI VEHICLES AND THERE ARE MULTIPLE COMPLAINTS ONLINE. I TOOK THE VEHICLE TO THE LOCAL SUZUKI DEALERSHIP, AND THE AIR BAG SENSOR WAS REPROGRAMMED. HOWEVER, IT STILL RETURNS A B1311 CODE. SUZUKI HAS EXTENDED THEIR 3 YR 36000 MI WARRANTY, BUT WILL NOT COVER THIS CODE FOR SOME UNKNOWN REASON. THE ONLY REMEDY IS THE REPLACE THE ENTIRE SEAT BOTTOM AT A COST OF $1,100. SUZUKI SHOULD RECALL ITS DEFECTIVE SENSORS, THIS IS A SERIOUS SAFETY ISSUE AS I'VE READ THAT THE AIRBAGS MAY NOT OPERATE PROPERLY IF THE SENSOR IS MALFUNCTIONING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460417June 3, 2012SEATS, SEAT BELTS, AIR BAGS
THIS ISSUE STARTED WAY BEFORE TODAY, BUT THE AIR BAG SENSOR LIGHT CAME ON PROBABLY IN THE FALL OF 2011 ALONG WITH THE PASSENGER SEAT BELT LIGHT. WE MOVED TO A SMALL TOWN AND BEFORE GETTING TWO NEW TIRES WE WENT TO THE SERVICE STATION ONLY TO FIND OUT IT WAS CLOSED BUT I NEED TO GET MY INSPECTION REINSTATED SO I CAN GO TO CLASS AND WORK AND IF SUZUKI KNEW ABOUT ALL THESE ISSUES WITH THE AIR BAG SENSOR ONE WOULD HOPE THAT IT WOULD WARRANT A RECALL. I LOVE MY SX4 BUT EVER SINCE I GOT IT HAS HAD MANY ISSUES WITH IT, MORE SO THAN MY HUSBANDS CAR WHICH IS A 1999 FORD MUSTANG. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459063May 21, 2012ENGINE, ELECTRICAL SYSTEM, AIR BAGS
2008 SUZUKI SX4- TOOK INTO DEALERSHIP FOR COMPLAINT OF TICKING NOISE UNDER THE HOOD. AFTER A $98 DIAGNOSTIC FEE THEY DETERMINED IT NEEDED A NEW ENGINE BECAUSE OF BAD RODS DUE TO OIL STARVATION. AFTER TALKING WITH SERVICE MANAGER AND DEALERSHIP GENERAL MANAGER BOTH DECIDED THAT REPAIRS WERE NOT COVERED UNDER 100,000 MILE POWERTRAIN WARRANTY. ALSO THE AIR BAG WARNING LIGHT STAYS ON AND IT WAS ALSO DETERMINED THAT THE ENTIRE SEAT WOULD HAVE TO BE REPLACED IN ADDITION TO THE CATALYTIC CONVERTOR BEING REPLACED DUE TO BAD OXYGEN SENSOR. I HAVE PROOF OF ALL MAINTANCE AND SERVICE REPAIRS TO INCLUDE OIL CHANGES ETC. I REQUESTED A MEETING WITH GENERAL MANAGER AND WAS ASSURED THAT HE WOULD INVESTIGATE SITUATION AND GET BACK WITH ME IN A COUPLE OF DAYS. IT HAS BEEN A WEEK AND ONLY COMMUNICATION I HAVE RECEIVED IS A TEXT MESSAGE ON MY CELL PHONE STATING THAT NO PART OF THE POWERTRAIN WARRANTY WOULD APPLY EVEN THOUGH THE POWERTRAIN WARRANTY INCLUDES ALL THINGS LISTED IN DIAGNOSTIC REVIEW OF THE CAR THIS IS EXTREMELY UNPROFESSIONAL AND SHOWS THAT SUZUKI DOES NOT STAND BY THEIR PRODUCTS. A LOT MORE TO THIS STORY>>>>>> INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458467May 14, 2012WHEELS
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THERE WAS A CRACK ON THE SIDE OF THE VALVE STEM THAT CAUSED A SLOW LEAK IN THE TIRE. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458468May 14, 2012ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE. TWO WEEKS LATER, THE AIR BAG AND TIRE PRESSURE WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE SENSORS NEEDED TO BE REPLACED FOR BOTH COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 63,419.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0