Suzuki SX4 Complaints

312 consumer complaints on file.

#10578931April 10, 2014
AIR BAGS
I GOT IN THE CAR, STARTED IT UP AND THE AIR BAG LIGHT CAME ON WITH THE PASSENGERS RESTRAINT LIGHT. I RAN A SCAN AND THE SEAT SENSOR FAILED. 2 GRAND TO REPAIR IT. NO ONE SITS ON THIS SIDE. I'M THE ORIGINAL OWNER AND I BABY THE HECK OUT OF THIS CAR. THIS STINKS. NOW ITS BECOME A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577051April 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN SEPTEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576901April 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576157April 1, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V405000 (AIR BAG) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575504March 29, 2014
AIR BAGS
AIRBAG LIGHT IS ON,DOES NOT GO OFF,ALSO SEATBELT SIGN FOR PASSENGER SIDE IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574673March 25, 2014
SEATS, AIR BAGS
RECEIVED A VEHICLE RECALL NOTICE--13V405000. THAT HERE WAS A DEFECTIVE AIR BAG SEAT SWITCH. I CALLED THE DEALER AND WAS TOLD TO WAIT FOR A SECOND LETTER, CALLED SUZUKI AND WAS GIVEN THE SAME RUN AROUND. HOW LONG DOES IT TAKE. IF THIS SWITCH FAILS THE AIR BAG WILL NOT WORK AND SOMEONE COULD BE INJURIED.THIS IS GOING ON SIX MONTHS NOW. THE CAR IS LISTED UNDER MY WIFE'S NAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568310March 10, 2014
ELECTRICAL SYSTEM, SEAT BELTS
SX4 AIR BAGS RECALL NUMBER: 13V405000 RECALL DATE: 09/06/2013 PROBLEM SUMMARY: SUZUKI MOTOR OF AMERICA, INC. (SUZUKI) IS RECALLING CERTAIN MODEL YEAR 2006-2011 GRAND VITARA AND 2007-2011 SX4 VEHICLES. IN THE AFFECTED VEHICLES, OVER TIME, THE OCS SENSOR MAT INSTALLED IN THE FRONT PASSENGER SEAT MAY FAIL DUE TO REPEATED FLEXING OF THE MAT FROM USE OF THE SEAT. AS A RESULT, DURING A CRASH NECESSITATING DEPLOYMENT, THE AIR BAG WILL DEPLOY REGARDLESS OF WHETHER THE FRONT SEAT OCCUPANT IS AN ADULT OR A CHILD. CONSEQUENCE: AIR BAG DEPLOYMENT WITH A CHILD IN THE FRONT PASSENGER SIDE SEAT INCREASES THE RISK OF INJURY TO THAT CHILD. CORRECTIVE ACTION: SUZUKI WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE FRONT PASSENGER SEAT CUSHION ASSEMBLY (WHICH INCLUDES THE OCS SENSOR MAT) FREE OF CHARGE. SUFFICIENT QUANTITIES OF PARTS ARE NOT CURRENTLY AVAILABLE TO FIX ALL OF THE AFFECTED VEHICLES. OWNERS WILL BE NOTIFIED OF THE RECALL IN OCTOBER 2013 AND WILL RECEIVE A SECOND NOTIFICATION WHEN PARTS ARE AVAILABLE TO HAVE THEIR VEHICLE REPAIRED. OWNERS MAY CONTACT SUZUKI AT 1-800-934-0934. SUZUKI'S RECALL CAMPAIGN NUMBER IS VD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566011February 26, 2014
ENGINE
MOTOR MOUNT BAR HAS ROTTED THRU,CAR IS ONLY 7 YEARS OLD,WHY DID THIS HAPPEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564650February 17, 2014
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE ROAD AND I HEARD A THUMP. I THEN REALIZED THAT THE BATTERY LIGHT WAS ON, AND I HAD LOST POWER STEERING. THE ENGINE STARTED HEATING UP SHORTLY THERE AFTER. I FEEL THAT THIS WAS A MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING WENT OUT. I'M VERY THANKFUL I WAS CLOSE TO HOME AND NOT ON A MAJOR HIGHWAY, OTHERWISE THIS MAY HAVE RESULTED IN A CRASH. THE BELT TENSIONER IN THIS VEHICLE HAD PREVIOUSLY BEEN REPLACED AS PART OF A RECALL. UPON CONSULTING THE MECHANIC, THAT WAS AGAIN THE PROBLEM. A BELT TENSION SHOULD LAST MORE THAN A COUPLE OF YEARS. THIS VEHICLE IS DRIVEN VERY LIGHTLY, MOSTLY AROUND TOWN. IT IS MY BELIEF THAT THE REPLACEMENT BELT TENSIONER WAS NO LESS FAULTY THAN THE ONE REPLACED IN THE ORIGINAL RECALL. BECAUSE MY WARRANTY HAD LAPSED, I HAD TO PAY FOR THE REPAIR OUT OF POCKET, EVEN THOUGH IT IS MY BELIEF THAT THE REPLACEMENT PART WAS CLEARLY DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563835February 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX-4. THE CONTACT STATED THAT WHENEVER STARTING THE ENGINE, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V405000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE NEEDED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560743January 21, 2014
AIR BAGS, WHEELS
BOUGHT CAR BRAND NEW IN 2007,HAD NO PROBLEMS WITH IT EXCEPT REAR WHEEL BEARING. AT ABOUT 102,000 MILES I HAD AN AIR BAG LIGHT COME ON FOR DRIVER SIDE,TO COSTLY TO GET REPAIRED. THEN AT ABOUT 160,000 MILES MY FRONT PASSENGER AIR BAG LIGHT CAME ON. RECENTLY I HAD RECEIVED NOTIFICATION FOR RECALL FOR AIR BAG PROBLEM. CALLED MANY DEALERSHIPS TRISTATE TO MY AREA,AND THEY ALL TOLD ME THERE ARE NO PARTS AVAILABLE.THE STATE OF WEST VIRGINIA IS NOW ENFORCING INSPECTION CODES,AND I CANNOT GET MY CAR INSPECTED. I CALLED NUMBER ON RECALL CARD,AND IT SEEMS THAT THEY ARE READING FROM A CUE CARD AND OFFERED NO HELP AT ALL.I WAS FORCED TO BUY ANOTHER CAR,WHICH CANNOT REALLY AFFORD AT THIS TIME,DEALER OFFERED ME $500 FOR MY SUZUKI,WHICH TO ME WAS AN INSULT.HE EXPLAINED THAT IT WAS DUE TO AIRBAG SITUATION,AND THEY WOULD HAVE TO SEND CAR TO AUCTION,BELIEVING THEY WOULD NOT GET MUCH FOR CAR. I DECLINED OFFER AND CAR IS SITTING IN DRIVEWAY,SUZUKI SHOULD BE RESPONSIBLE FOR PUTTING ME BACK IN DEBT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560394January 17, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553755November 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHENEVER THE GEAR LEVER WAS SHIFTED FROM PARK AND INTO REVERSE, THE VEHICLE WOULD VIBRATE ABNORMALLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE MOTOR MOUNT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552668November 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE NECK AND SHOULDER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 54,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10552190November 14, 2013
AIR BAGS
I HAVE RECEIVED TWO SAFETY RECALL LETTERS FROM SUZUKI DETAILING A PROBLEM WITH MY AIRBAG SYSTEM THAT MATCHES A PROBLEM THAT I HAVE HAD WITH THE CAR FOR THE LAST TWO YEARS. MY AIRBAG LIGHT IS ALWAYS ILLUMINATED. WHEN I RECEIVED THE FIRST RECALL LETTER, I TOOK MY CAR TO A SUZUKI DEALERSHIP. THEY CONFIRMED THE DEFECT, BUT TOLD ME THAT THE DIAGNOSTIC CODE GENERATED BY THEIR TEST DID NOT MATCH THE ONE THAT SUZUKI HAS SAID THAT THEY ARE COVERING. THE ISSUE IS THE SAME, AND THE FIX IS THE SAME. THE ISSUE CAN BE RESOLVED BY REPLACING A DEFECTIVE COMPONENT IN THE SEAT CUSHION. THIS APPARENTLY REQUIRES THAT THE ENTIRE SEAT BE REPLACED AT A COST OF AROUND $1000. I HAVE CALLED SUZUKI SEVERAL TIMES IN AN ATTEMPT TO GET A RESOLUTION TO THIS PROBLEM, BUT THEY REFUSE TO COVER THE REPAIR. I AM REFUSING TO REPAIR THE ISSUE MYSELF SINCE IT SHOULD BE COVERED, AND I HAVE NO GUARANTEE THAT I CAN BE REIMBURSED FOR THE REPAIR CHARGES. I AM RIGHT NOW RESEARCHING MY LEGAL OPTIONS FOR THIS MATTER SINCE I CANNOT GET SUZUKI TO PAY TO HAVE THE DEFECT REPAIRED. MY ONLINE RESEARCH ON THIS CAR SHOWS THAT THE DEFECT HAS EXISTED IN VARIOUS SUZUKI SX4 MODELS FOR SEVERAL YEARS. ONE ONLINE REVIEW FOR THE 2009 MODEL YEAR NOTED THE DEFECT TO WHICH SUZUKI RESPONDED THAT IT WOULD BE FIXED. APPARENTLY, THEY DID NOT FIX THE PROBLEM. NOW THOUSANDS OF OWNERS ARE DRIVING AROUND WITH DEFECTIVE AIRBAG SYSTEMS. IT SEEMS THAT SUZUKI IS ONLY WILLING TO COVER A FEW OF THEM WHILE LEAVING THE REST OF US TO PAY FOR A VERY COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552132November 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT DEACTIVATED ERRONEOUSLY WHILE A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V405000 (AIR BAGS) BUT IT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547882October 14, 2013
STEERING, AIR BAGS, ENGINE AND ENGINE COOLING, STRUCTURE
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE HAVE THESE PROBLEMS. I'M JUST SICK OF IT, I KNOW I GOT RIPPED OFF. WHAT CAN I DO ABOUT IT, I WILL NEVER BUY ANOTHER SUZUKI. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10546004September 28, 2013
AIR BAGS
2009 SUZUKI SX4 64,000 AIR BAG LIGHT STAYS ON EVEN THOUGH NEVER IN AN ACCIDENT OR ACTIVATED. CONTACTED DEALERSHIP AND TOLD ME NOT UNDER WARRANTY. COSTS WAY OVER $1,000 TO FIX AND UNFORTUNATELY I DON'T HAVE THAT KIND OF MONEY. I DID SOME RESEARCH AND FOUND AN EXTREMELY HIGH VOLUME OF COMPLAINTS FOR THIS IDENTICAL DILEMMA. I BELIEVE THERE SHOULD BE A RECALL AND SUZUKI SHOULD RECTIFY THIS PROBLEM AT NO COST TO THE CONSUMER. WHAT IS IT GOING TO TAKE? SOMEBODY DYING IN AN ACCIDENT TO GET THEIR ATTENTION? PLEASE LET'S TAKE CARE OF THIS AND SAVE HUMAN LIVES! PLEASE LET'S NOT PUT MONEY OVER SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544287September 18, 2013
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
THE SENSOR LIGHT FOR THE PASSENGER AIR BAG WENT ON AND WONT RESET THE MECHANIC CHECKED VIA DIAGNOSTIC COMPUTER THE LIGHT AND SAID ITS A FAULTY SENSOR BUT CHANGING IT WOULD REQUIRE $1,500 PASSENGER SEAT REPLACEMENT BECAUSE THE UNIT IS INTEGRAL MEANWHILE THE PASSENGER SEAT BELT LIGHT IS ON REGARDLESS IF BELT IS ENGAGED AND I DON'T KNOW THE IMPLICATIONS TO THE AIR BAG FUNCTIONALITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543672September 15, 2013
AIR BAGS
WHILE MY CAR WAS UNDER WARRANTY, ON TWO DIFFERENT OCCASIONS I GOT THE AIRBAG SYMBOL. NOW THAT MY WARRANTY HAS EXPIRED NOW THE AIRBAG SYMBOL CAME BACK PLUS THE FRONT PASSENGER SEATBELT UNLOCK LIGHT SYMBOL, EVEN WITH THE SEATBELT SECURED. I WENT TO SUZUKI THEY TOLD ME THAT I HAD TO PAY TO GET MY CAR INSPECTED , I TOLD THEM THAT THIS IS NOT AN ISSUE OF WEAR AND TEAR THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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