Suzuki SX4 Complaints

312 consumer complaints on file.

#10993663June 7, 2017
TIRES
TL* THE CONTACT OWNS A 2007 SUZUKI SX4 EQUIPPED WITH NEXEN N5000 TIRES, SIZE: P225/40R18. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A LOSS OF AIR. WHEN AIR WAS PLACED INTO THE TIRE, THE REAR PASSENGER TIRE EXPERIENCED THE SAME FAILURE. DUE TO THE TIRE FAILURES, THE VEHICLE EXPERIENCED INDEPENDENT VEERING. THE VEHICLE WAS TAKEN TO ROBERTS TIRE SHOP WHERE IT WAS DIAGNOSED THAT THERE WERE NO LEAKS IN THE TIRES. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN MECHANIC WHERE IT RECEIVED AN ALIGNMENT; HOWEVER, THE VEHICLE SWAYED. THE FAILURE WAS NOT CORRECTED. THE VIN, DOT NUMBER, TIRE AND VEHICLE FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983529May 4, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY COULD NOT PROVIDE A SOLUTION. THE CONTACT CALLED THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE AND WAS WAITING FOR A RESPONSE TO DETERMINE THEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980106April 24, 2017
STEERING
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 128,000. UPDATED 06/21/17*LJ THE STEERING WHEEL ALSO TURNS IN THE OPPOSITE DIRECTION. THAN THE ONE THE CONATCT IS TURNIN. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979360April 19, 2017
STEERING, UNKNOWN OR OTHER
VEHICLE NOT STATIONARY IN MOTION ON STREET HIGHWAY WHEN TURNING. REARVIEW MIRROR KEEPS FALLING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978837April 17, 2017
POWER TRAIN
TRANSMITION-ON 4/3/2017 MONDAY - THE VEHICLE WOULD JUMP FROM 1500RPMS TO 4000RPMS AT 40 MPH. ALSO WAS LOSING GAS MILEAGE. I BROUGHT TO DEALER THAT I BOUGHT FROM AND THEY SAID WOULD HAVE TO CHARGE ME FOR A DIAGNOSTIC TEST AND CHANGED MY TRANSMISSION FLUID FOR A COST OF $252.13. BY WEDNESDAY IT COULD BARELY RUN. I STOPPED AT LOCAL AUTO REPAIR SHOP, MECHANIC TOOK IT FOR A TEST DRIVE- SAID IT WAS THE TRANSMISSION AND CHECKED THE FLUID IT WAS QUART LOW. I BROUGHT IT BACK TO DEALER THE NEXT DAY. THEY DID ALL THE TESTS SUZUKI TECH TOLD THEM AND HAVE NOT FOUND THE PROBLEM. I HAVE CALLED SUZUKI WARRANTY IN CALIFORNIA AND SW KIM AND SHE WAS GOING TO CALL THE DEALER TO SEEK OUT THE ANSWER AND CALL ME BACK IN 24 HOURS. NO CALL BACK AND TWO WEEKS LATER I STILL HAVE NO ANSWERS, REPAIRS OR THE CAR. TODAY I LEFT A MESSAGE AGAIN FOR KIM AT SUZUKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955351February 17, 2017
ENGINE, POWER TRAIN
CAR WAS RUNNING FINE. I WAS DRIVING SOUTHBOUND IN 3 / 6 LANE TRAFFIC 45 MPH IN TOWN WHEN A LOUD KNOCK STARTED KNOCKING UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE ROAD AS SOON AS I FOUND A PLACE TO PULL OFF OTHERWISE COULD HAVE STALLED CAUSING A MAJOR CRASH OF VEHICLES. I CALLED AAA TO HAVE IT TOWED. THE REPAIR SHOP IN MY NEIGHBORHOOD SAID I NEEDED A NEW ENGINE. CAR HAS 72,072 MILES ON IT. THE 7 YEAR WARRANTY RAN OUT JULY 24, 2016. THIS HAPPENED LESS THAN 6 MONTHS AFTER WARRANTY AND 9 MONTHS AFTER LAST CAR PAYMENT. IT HASN'T REACHED 100,000 YET FOR THE DRIVE TRAIN. PRETTY SAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949944February 6, 2017
SUSPENSION
WHEEL BEARING AND HUB FAIL AND SENSORS ABS SEND A LIGHT CHECK ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944068January 10, 2017
AIR BAGS, SEATS
THE AIRBAG LIGHT IS CONSISTENTLY ON AND WHEN I TOOK IT TO THE DEALER I WAS INFORMED THAT IT'S THE PASSENGER SEAT THAT IS CAUSING THE LIGHT TO BE ACTIVATED. WHY SHOULD I HAVE TO PAY THE DEALER APPROXIMATELY $2000.00 TO REPLACE THE PASSENGER SEAT AFTER THE WARRANTY RAN OUT? SUZUKI SHOULD BE HELD RESPONSIBLE IF SOMEONE IS HURT OR POSSIBLY KILLED IF THERE IS AN ACCIDENT AND THE AIRBAG ISN'T ACTIVATED, BECAUSE OF A SEAT MAT THAT THEY PLACED IN THE VEHICLE ON THE PASSENGER SIDE. IT SEEMS THAT OTHER DRIVER'S OF SUZUKI SX4 CARS HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937641December 27, 2016
STRUCTURE:BODY
FRONT RIGHT PASSENGER DOOR WILL NEITHER UNLOCK NOR OPEN DUE TO FAULTY "DOOR LATCH", CREATING A SAFETY HAZARD AS VEHICLE EGRESS IS IMPOSSIBLE UNDER EMERGENCY CONDITIONS. SUZUKI DEALER OR AUTHORIZED SERVICE CENTER STATES OEM REPLACEMENT PART WILL TAKE THREE MONTHS TO REPLACE ONCE IT IS ORDERED, AS IT NEEDS TO BE SHIPPED FORM SUZUKI JAPAN, WITH AN ESTIMATED COST OF $250 FOR PARTS & LABOR EXCLUDING TAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927921November 26, 2016
AIR BAGS
HELLO THE PASSAGER AIR BAG FAIL THERE IS A RECALL ON THIS ISSUE BUT I NEVER RECEIVED ONE ON MY CAR BUT A FEW OF MY FRIENDS RECEIVED THERE RECALL ON THERE SX4 2012 WHY DID NOT I RECEIVE MINE ? THIS IS A MATTER OF LIFE OR INJURY DEALERSHIP SAID SUZUKI SHOULD REPLACE BUT SUZUKI REFUSE TO DO ANYTHING. DEALERSHIP RAN THE HARD CODE AND THE PASSAGER SEAT MUST BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927604November 23, 2016
AIR BAGS
BOTH AIRBAGS FAILED AT THE SAME TIME I CONTACTED SUZUKI AND THEY REFUSE TO DO ANYTHING. FRIENDS OF MINE OWN SAME CAR AND THEY RECEIVED A RECALL I DID NOT.. TOOK CAR TO DEALERSHIP THEY CAN NOT FIGURE OUT WHY BOTH FAILED AT THE SAME TIME TOLD ME SUZUKI SHOULD REPLACE BOTH SEATS.. DRIVER AND PASSER SEAT.. AS THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY AND THIS IS NOT PART OF MAINTENANCE OR WEAR ... THIS IS ABOUT SAVING LIVES,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927171November 21, 2016
AIR BAGS
THE MAT THAT YOU SIT ON THAT TURN ON THE SAFETY AIR BAGS FAILED CONTACTED SUZUKI THERE IS A RECALL BUT REFUSE TO FIX MINE.. FOUR OF MY FRIENDS OWN SAME CAR AND THEY RECEIVED THERE RECALL FROM SUZUKI ON THERE SX4 THIS IS A MAJOR SAFETY ISSUE WHICH COULD CAUSE INJURY OR DEATH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913972October 5, 2016
ELECTRICAL SYSTEM, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V405000 (AIR BAGS) AND 11V055000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908354September 21, 2016
EXTERIOR LIGHTING
I WAS DRIVEN N THE LIGHTS FROM THE TOP ALL THE ELECTRICAL GOT ON FIRE , I FOUND OUT SINCE 2005 A BOYFRIEND TOOK MY IDENITY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10904649September 8, 2016
AIR BAGS
TAKATA RECALL I WAS IN AN ACCIDENT WHERE I REAR ENDED A CAR THAT WAS STOPPED AT A LIGHT ON A CITY STREET, SPEED LIMIT 25-35, GOING UPHILL. UPON IMPACT AIRBAGS DID NOT DEPLOY. THE FRONT OF MY CAR WAS SEVERELY CRUSHED HAVING GONE UNDER THE SUV. SPARE TIRE ON SUV SAVED MY LIFE. I BELIEVE THAT THE AIRBAGS SHOUD HAVE DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10871998June 2, 2016
AIR BAGS
I TOOK MY CAR TO THE MITSUBISHI DEALER THAT IS HANDLING SUZUKI REPAIRS FOR SUZUKI IN RESPONSE TO THE RECALL FOR THE PASSENGER SEAT SENSOR ISSUE RELATED TO THE AIRBAG. THE DASH LIGHT FOR AIRBAG ERROR NO LONGER APPEARED AFTER THAT FIX, BUT IT RETURNED WITHIN THREE MONTHS. THE MITSUBISHI DEALER SAID THAT I WOULD HAVE TO PAY TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861992April 28, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEATS
DASHBOARD AIRBAG WARNING LIGHT COMES ON AND STAYS ON. DEALER RESET IT TWICE, STILL ON, MEANING AIRBAG IS NOT FUNCTIONAL. DEALER WANTS TO START REPAIR BY REPLACING WIRING HARNESS IN SEAT, THEN THE AIRBAG MODULE, IF THAT DOESN'T WORK. CLAIMS VEHICLE IS OUT OF WARRANTY FOR THIS WORK. I BELIEVE IT IS A SAFETY ISSUE THAT SHOUDL BE ADDRESSED BY MANUFACTURER. PLEASE ADVISE. THANKS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861617April 26, 2016
AIR BAGS, ENGINE, SEATS
I HAVE A YELLOW LIGHT AND AND RED AIRBAG LIGHT ON I ALREADY TOKE TO THE DEALER AND IT'S STILL THE SAME AND NOW THE ENGINE STARTED KNOCKING AND THE DEALER IN OUR AREA MOVE NOWHERE TO BE FOUND WHAT CAN I DO OR WHERE CAN I TAKE IT TO GET CHECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852078March 28, 2016
POWER TRAIN
I HAD MY CAR REPAIRED IN A RECALL IN JAN 2015 (ITS CODE IS VL). AFTER ABOUT ONE MONTH I FOUND SOMETIMES IT WAS DIFFICULT TO MOVE THE STICK OUT OF PARK. IT WAS A RANDOM ISSUE SO I DIDN'T TAKE IT SERIOUS AT THAT TIME. RECENTLY THE ISSUE HAPPENS MORE FREQUENTLY. I CALLED SUZUKI CUSTOMER SERVICE ON MARCH 28, 2016 AND THEY TOLD ME TO HAVE THE CAR DIAGNOSED AT A LOCAL AUTHORIZED DEALER. I WENT TO THE DEALER ON THE SAME DAY. THE DEALER TOLD ME THE PART THAT WAS REPLACED IN THE RECALL IN JAN 2015 NEEDS TO BE REPLACED AGAIN, BUT IT ALREADY PASSED THE WARRANTY WHICH IS ONE YEAR. I CALLED THE SUZUKI CUSTOMER SERVICE AGAIN AND THEY GAVE ME THE SAME ANSWER: THEY WARRANTY ON THAT PART ALREADY EXPIRED. I JUST FIND ON THE NATSA WEBSITE SUZUKI RELEASED A REVISED DOCUMENT (RCORRD-14V811-4872.PDF) ON FEB 18, 2015 SAYING THEY "HAVE RECEIVED REPORTS OF SHIFTING DIFFICULTY IN SOME SX4 VEHICLES AFTER THE RECALL REPAIR HAS BEEN PERFORMED." AND THEY RELEASED A REVISED TECHNICAL SERVICE BULLETIN (RCRIT-14V811-3386.PDF) ON FEB 27, 2015. MY CAR WAS REPAIRED IN JAN, 2015, AND AFTER THAT I DID NOT RECEVIE ANY NOTICE ABOUT THE REVISED TECHNICAL SERVICE BULLETIN. I THINK THE CAR ISSUE I AM HAVING IS DUE TO THEY DID NOT FOLLOW THE REVISED TECHNICAL SERVICE BULLETIN. AND I THINK SUZUKI SHOULD REPAIR IT AT NO CHARGE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850805March 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN). THE CONTACT STATED THAT THERE WAS NO FAILURE TO THE VEHICLE PRIOR TO THE RECALL REPAIR. AFTERWARDS, THE VEHICLE BECAME DIFFICULT TO PLACE IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT KNOB FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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