Suzuki SX4 Complaints

312 consumer complaints on file.

#11244819August 18, 2019
AIR BAGS, SEATS
TAKATA RECALL. AIRBAG LIGHT ON, HAS COME OFF AND ON SEVERAL TIMES. NOW ON, LIGHT WILL NOT RESET. INDICATES PASSENGER SEAT CUSHION IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242067August 6, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CONSTANT HUMMING FROM THE REAR HATCH LOCK ACTUATOR -- AND THE REAR HATCH PARTIALLY UNLOCKS AND UNLATCHES ITSELF WHILE THE CAR IS IN MOTION. THE POWER LOCKING SYSTEM IS MALFUNCTIONING COMPLETELY. THE DAYTIME RUNNING LIGHTS AND AUTOMATIC INDOOR DOME LIGHT ALSO STOPPED WORKING. I REPLACED THE REAR HATCH LOCK ACTUATOR WITH A BRAND NEW SUZUKI PART, BUT DETERMINED THIS IS NOT THE CAUSE OF THE PROBLEM. PER THE ATTACHED PDFS OF ONLINE REPAIR FORUM POSTS, APPARENTLY ALL OF THESE ISSUES ARE PART OF A CIRCUIT THAT NORMALLY IS ACTIVATED WHEN ONE RELEASES THE PARKING BRAKE. ACCORDING TO THOSE WHO INVESTIGATED THE PROBLEM IN SOME DEPTH (SEE THE ATTACHED PDFS), A SHORT IN THIS CIRCUIT ENDS UP CAUSING ONE OF THE TERMINALS IN THE BODY CONTROL MODULE ("BCM") TO BURN OUT. THIS IS A SAFETY ISSUE BECAUSE (I) IT IS DANGEROUS TO HAVE THE REAR HATCH RELEASE AND/OR FLY OPEN WHILE DRIVING, AND (II) THE DAYTIME RUNNING LIGHTS ALSO ARE DISABLED BY THIS ELECTRICAL FAILURE. I MADE SUZUKI AWARE OF THIS PROBLEM IN DECEMBER 2018 AND AGAIN TODAY. THE PROBLEM LIKELY ENTAILS A REPAIR COST GREATER THAN $1,000, BUT SUZUKI IS UNWILLING TO TAKE ANY ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240199July 28, 2019
STEERING
DURING THE POLAR VORTEX, THE POWER STEERING WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210249May 28, 2019
STEERING
CAMPAIGN NUMBER 18V804000, SUZUKI HAS NO PLAN TO CORRECT POWER STEERING ISSUE. I HAD IT FIXED MYSELF AND SENT SUZUKI A COPY OF THE BILL REQUESTING REPAYMENT, DENIED BECAUSE OF A USED PART INSTALLED. I SPOKE WITH SUZUKI HEADQUARTERS AND THE CAR DEALERSHIP I BOUGHT THE CAR FROM NEW, THEY WERE NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204290April 28, 2019
STEERING
I WAS DRIVING ON THE NEW YORK THRUWAY (I-87) NORTHBOUND AND TOOK EXIT 23 FOR ALBANY. WHEN THE OFF RAMP MADE A SHARP RIGHT HAND CURVE, I REALIZED THAT I HAD NO POWER STEERING. THE CAR CONTINUED STRAIGHT AND CROSSED THE LINE ONTO THE LEFT SHOULDER LANE AND HEADED FOR THE GUARDRAIL. I THEN TURNED THE STEERING WHEEL REALLY HARD TO THE RIGHT IN ORDER TO WRESTLE THE CAR BACK ONTO THE ROAD. AFTER THAT, THE CAR WOULD HAVE ALMOST NO POWER STEERING BOOST UNDER 1500 RPM OR WHEN HARD BRAKING. THE CAR WOULD HAVE NEAR NORMAL POWER STEERING BOOST ABOVE 3000 RPM OR WHEN DRIVEN ON THE HIGHWAY. THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN WHEN THE CAR IS AT IDLE SUCH AS WHEN ENTERING OR EXITING A PARKING SPACE. I CONTACTED A SUZUKI DEALER IMMEDIATELY TO REPORT THE PROBLEM AND WAS TOLD THAT MY CAR HAS ALREADY HAD THE POWER STEERING PUMP REPLACED UNDER THE 2015 RECALL. I TOLD HIM I RECEIVED A LETTER IN NOVEMBER 2018 INDICATING THIS WAS A NEW PROBLEM DESPITE THE RECALL REPLACEMENT PUMP IN 2015. THE DEALER DID NOT SEEM TO BE AWARE THAT THERE IS A NEW RECALL AND SAID I HAD TO BRING MY CAR IN AND PAY A $140 DIAGNOSTIC FEE TO SEE WHAT THE PROBLEM WAS. I MADE AN APPOINTMENT AND WILL BRING THE CAR IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203501April 24, 2019
STEERING
POWER STEERING INTERMITTENTLY FAILS WITH CHECK ENGINE LIGHT SHOWING ENGINE FAILURE & HARD STEERING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182775February 27, 2019
STEERING, STEERING:HYDRAULIC POWER ASSIST:PUMP
STEERING:HYDRAULIC POWER ASSIST:PUMP, THERE WAS A RECALL AND I CALLED SUZUKI AND ALL THEY DO I HANG UP ON ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174811February 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING 60 MPH, THE RPMS INCREASED AND THE CONTACT PULLED THE VEHICLE OFF THE ROAD. AFTERWARDS, THE VEHICLE WOULD ONLY REACH 20 MPH. THE VEHICLE WAS TOWED TO SUBARU OF WICHITA (11610 E KELLOGG DR N, WICHITA, KS 67207, (316) 264-7777) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED; HOWEVER, THE DEALER STATED THAT THE TRANSMISSION CONTROL MODULE WAS NOT READING THE COMPUTER INSIDE THE TRANSMISSION, WHICH ALSO NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PERFORMED AN OIL CHANGE ON THE VEHICLE SEVEN DAYS PRIOR TO THE FAILURE. THE VEHICLE WAS CURRENTLY IN THE DEALER'S POSSESSION AND HAD NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS 168,806.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164263December 31, 2018
STEERING
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V804000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *DT *TR *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154809November 29, 2018
AIR BAGS, ENGINE
FIRST ISSUE IS THE AIRBAGS - DRIVER SIDE CENSOR LIGHT HAS BEEN ON EVER SINCE I PURCHASED THE VEHICLE BACK IN 2010. I HAD TO GET THE ENGINE REPLACED DUE TO "ROD KNOCK" ONLY TO FIND THAT THE USED ENGINE OF 52,XXX MILES HAS A LEAK ON THE REAR MAIN SEAL. IT'S LIKELY THAT ISSUE THAT LEAD TO MY ORIGINAL ENGINE FAILING AT AROUND 74,000 MILES. THE DRIVER AIRBAG LIGHT IS STILL ON AFTER SAID ENGINE REPLACING. AFTER READING THE COMPLAINTS ON HERE, IT'S SAFE TO SAY THAT I'LL NEED TO DISH OUT OVER 1.1K TO FIX IT. I HAD THE RECALL FOR THE PASSENGER SIDE AIRBAG, HAD THAT FIXED AROUND THE 74K MILE MARK. GOT THE CAR UNDER 20K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141267October 18, 2018
STEERING
POWER STEERING NOT FUNCTIONING, NO FLUID LEAK. NO "WHINING" NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131013September 24, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY FOR THE PAST THREE WEEKS. THE VEHICLE WAS TAKEN TO FITZGERALD WHEATON (10915 GEORGIA AVENUE, WHEATON, MD 20902) WHERE IT WAS DIAGNOSED THAT THE PRESSURE CONTROL SHIFT SOLENOID "B" FAILED AND THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118577August 8, 2018
VEHICLE SPEED CONTROL
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I SLOWLY TURNED THE CORNER TO PULL INTO A PARKING LOT WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED ON THE CITY STREET. I WAS UNABLE TO STOP THE VEHICLE BEFORE HITTING A PARKED CAR. THE AIR BAGS DEPLOYED - MINOR INJURIES WERE SUSTAINED AND THE CAR WAS EXTENSIVELY DAMAGED. IN RESEARCHING THE CAUSE, I SEE SIMILAR COMPLAINTS ABOUT THE SUZUKI SX4 AND ITS "SUDDEN UNINTENDED ACCELERATION" PROBLEM ON THE NHTSA WEBSITE, REPAIRPAL, AND CNN. AT THIS POINT, THE DAMAGE HAS NOT BEEN REPAIRED THOUGH IT IS LIKELY TO BE $4,000-$5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11100052June 5, 2018
STRUCTURE:BODY
PAINT IS BAD CLEAR COAT IS GONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089061April 20, 2018
SEATS, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST LOCATED FAILURE CODE: DTCB1312. THE MECHANIC STATED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083470April 5, 2018
ENGINE, SUSPENSION, WHEELS
HAVE TO REPLACEMENT CATALYTIC CONVERTERS TWICE OVER 10 YEARS OWNER THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072796February 13, 2018
POWER TRAIN
RECALL FOR GEAR SHIFT LEVER REPLACED WITH DEFECTIVE GEAR SHIFT LEVER THAT CAN BE BUMPED INTO REVERSE WHILE IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041725October 31, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. AFTER PLACING THE VEHICLE IN PARK AND RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STOPPED THE VEHICLE, BUT WAS UNABLE TO SHIFT THE VEHICLE INTO ANY OTHER GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 14V118000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041063October 30, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE TACHOMETER AND SPEEDOMETER WERE STRUCTURALLY UNSOUND AND MOVED OUT OF POSITION. THE CONTACT WAS UNABLE TO DETERMINE THE CORRECT INFORMATION ON THE INSTRUMENT PANEL/CLUSTER. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL SHORT OR FRACTURE. THREE DEALERS WERE CONTACTED: ADVANTAGE SUZUKI (760 CENTRAL AVE, ALBANY, NY 12206, (518) 482-0500, (WHICH IS PERMANENTLY CLOSED AND NOW GOES BY DESTINATION KIA, (518) 478-8036)), LINCOLN OF WAYNE (1910 NJ-23, WAYNE, NJ 07470, (973) 696-9700), AND MILFORD SUZUKI (500 6TH ST, MILFORD, PA 18337, (570) 296-2636). ALL THREE DEALERS INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT THEY HAD NEVER HEARD OF THIS TYPE OF FAILURE. IN ADDITION, THE VEHICLE WAS TEST DRIVEN BY AN INDEPENDENT CERTIFIED MECHANIC (MIKES AUTO CARE, 6 WEST MAIN STREET EXTENSION, GOSHEN, NY 10924, (845) 294-8284). THE CONTACT WAS UNCERTAIN IF A FAILURE COULD OCCUR DURING INCLEMENT WEATHER AND WHILE DRIVING AT A HIGH RATE OF SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,036.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000040June 19, 2017
AIR BAGS, SEATS
THE PASSENGER SIDE SEAT SENSOR HAS FAILED TO REGISTER A PASSENGER AND COMMUNICATE WITH THE COMPUTER. THIS WILL CAUSE THE AIRBAGS TO NOT DEPLOY AND CAN SERIOUSLY INJURE THE PASSENGER. SUZUKI WAS NOTIFIED AND REFUSES TO REPAIR THE ISSUE. INSTEAD THEY WANT OVER $2000 FOR A NEW SEAT. YEARS 2007 - 2011 HAD THE SAME ISSUE AND WAS RECALLED FOR THE EXACT SAME THING. PLEASE MAKE THEM ACCOUNTABLE AND DO A RECALL FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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