Suzuki Grand Vitara Complaints

639 consumer complaints on file.

#10556372December 17, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED AFTER SEVERAL ATTEMPTS, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE EGR VALVE WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 88,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555603December 11, 2013
AIR BAGS
2011 SUZUKI GRAND VITARA. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL NOTICE AND AIR BAG MALFUNCTION DURING AN ACCIDENT. *SMD THE CONSUMER STATED HE/SHE RECEIVED A RECALL NOTICE REGARDING A DEFECT WITH THE AIR BAGS. THE CONSUMER BEGAN HAVING PROBLEMS WITH THE AIR BAG LIGHT ON AND OFF SINCE THE VEHICLE WAS PURCHASED IN 2012. HOWEVER, THE CONSUMER WAS INVOLVED IN A FRONT END COLLISION, AND THE VEHICLE WAS DECLARED A TOTAL LOSS. DURING THE ACCIDENT, NONE OF THE AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10554614December 3, 2013
EXTERIOR LIGHTING
I HAVE HAD A 2008 SUZUKI GRAND VITARA FOR THE PAST 5 YEARS IN THAT TIME I CAN NOT EVEN BEGIN TO TELL YOU THE COUNTLESS I'VE HAD TO REPLACE THE BULBS IN THE HEADLIGHTS. ITS OBVIOUS FROM WHAT I'VE READ THAT THIS IS ON GOING ISSUE WITH THIS TYPE OF MAKE AND MODEL CAR. ITS OBVIOUS THE PART IS DEFECTIVE AND THERE SHOULD BE A RECALL ISSUED TO REPLACE THESE HEADLIGHTS ALL TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551757November 11, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE BEEN REPLACING THE HEADLIGHT BULBS IN MY VEHICLE NEARLY EVERY 6 MONTHS SINCE I PURCHASED IT. LAST YEAR I REPLACED THE RT HEADLAMP ASSEMBLY UNIT AT THE RECOMMENDATION OF THE SERVICE DEPARTMENT BECAUSE THE HOUSING UNIT WAS BURNED AND WOULD NOT SEAT PROPERLY INTO THE ADAPTER. REPLACING THE ADAPTER WAS NOT AN OPTION, SO I INCURRED LABOR AND PARTS EXPENSES. NOW IN THE SHORTER DAYLIGHT FALL SEASON, THE LEFT BULB HAS BLOWN AND THE ADAPTER WAS BEGINNING TO BURN, SO I REPLACED IT. I INSPECTED IT TO CONFIRM THE STATE OF THE UNIT AND IT WAS INDEED, ON ITS WAY TO ELECTRICAL MALFUNCTION. THERE IS NO WAY, WHEN DRIVING NOR IDLE, TO KNOW THAT SUCH AN IMPORTANT COMPONENT OF THE VEHICLE IS DECAYING. I HAVE PURCHASED HL7 55WATT BULBS, WHICH ARE THE LOWEST WATTS AVAILABLE. I FEEL UNSAFE DURING INCLIMATE WEATHER, FALL AND WINTER SEASON DRIVING. THIS FREQUENT NEED FOR REPLACEMENT TO AVOID POTENTIAL CRASHES IS OF MAJOR CONCERN TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551018November 5, 2013
EXTERIOR LIGHTING
I HAVE BEEN HAVING ISSUES WITH MY LOW BEAM HEADLIGHT NOT WORKING. I HAVE HAD TO REPLACED THE LIGHT BULBS EVERY 3-4 MONTHS FOR THE PAST YEAR. THE FIRST COUPLE OF TIMES I WAS TOLD THE PERSON INSTALLING THE LIGHT BULBS WERE NOT DOING IT PROPERLY AND THAT WAS THE ISSUE. RECENTLY, I HAVE BEEN ADVISED THAT THE ADAPTER IS THE ISSUE AND BECAUSE IT HAS THE ELECTRIC WIRES CONNECTED TO IT I HAVE TO PAY FOR ELECTRICAL WORK. TO SAVE MONEY I THOUGHT I COULD BUY THE PART MYSELF BUT, AFTER GOING TO 4 DIFFERENT AUTO STORES WHO DID NOT HAVE THE PART I WAS FORCED TO COME ONLINE. THIS IS WHEN I DISCOVERED THAT I'M NOT THE ONLY ONE WITH THIS ISSUE. I THINK SUZUKI SHOULD PLACE A RECALL ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547265October 8, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY UNTIL AFTER IMPACT. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND STERNUM WHILE THE PASSENGER SUSTAINED A FACIAL INJURY FROM STRIKING THE WINDSHIELD. THE CONTACT AND THE PASSENGER WERE BOTH TRANSPORTED TO A HOSPITAL. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10547077October 7, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA. THE CONTACT WAS TRAVELING APPROXIMATELY 35 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY UNTIL MOMENTS AFTER IMPACT. THE PASSENGER WAS PROPELLED INTO THE WINDSHIELD AND SUSTAINED INJURIES TO THE KNEE, FINGERS AND FACE. THE CONTACT SUSTAINED INJURIES TO THE STERNUM. A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED TO DETERMINE THE AIR BAG FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE. UPDATED 12/24/13*CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10546458October 1, 2013
SUSPENSION, SERVICE BRAKES
WE PURCHASED A 2006 SUZUKI GRAND VITARA LUXURY IN 2006. WE HAD THE CAR ABOUT 6 MONTHS AND NOTICED THE BACK TIRES WERE WEARING FASTER THAN NORMAL, ALSO THERE WAS THIS GRINDING SOUND WHEN YOU BRAKE, IT WAS SPORADIC. FROM 2006 TILL 2012 WE WERE GIVEN DOZENS OF REASONS WHY AND SOLUTIONS FOR A COST, NONE OF THEM FIXED THE PROBLEM. THE LAST COMPLAINT IN 2012 WE REFUSED TO LEAVE THE DEALERSHIP (ONE OF THE TWO IN NORTHERN CALIFORNIA THAT WOULD STILL ALLOW YOU TO BRING IN A SUZUKI) UNTIL WE WERE GIVEN A ANSWER, WE WERE TOLD IT IS A INHERENT PROBLEM WITH THE CAR AND THERE IS NOTHING THAT COULD BE DONE? OVER THE YEARS THE BRAKES HAVE BEEN CHECKED SO MUCH I CANT COUNT. IS IT THE ESP SYSTEM? AS TIME HAS PASSED IT HAS ONLY GOTTEN LOUDER. WE DON'T KNOW WHERE ELSE TO TURN, WE JUST WANT A ANSWER! SUZUKI KNOWS WHAT IT IS AND THEY ARE NOT TELLING ANYONE, THIS IS NOT ONLY IRRESPONSIBLE IT IS POTENTIALLY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543986September 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE BUT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED WHIPLASH AND MINOR BRUISING. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10543889September 16, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA XL-7. THE CONTACT STATED THAT THREE YEARS AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN I.D. 10V250000 (STEERING), THE STEERING PULLEY BECAME FRACTURED. THE VEHICLE BECAME VERY DIFFICULT TO STEER WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE PULLEY REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STEERING PULLEY AND THE MANUFACTURER ADVISED HIM TO CALL A DEALER. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543916September 16, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS IN OUR SUZUKI GRAND VITARA WENT OUT COMPLETELY. I HAVE HAD PROBLEMS BEFORE WITH A SINGLE BULB BURNING OUT WHICH I REPLACED. THEY ARE BURNING OUT MUCH MORE RAPIDLY NOW AND BECOMING A CONSTANT PROBLEM OF HAVING TO REPLACE THE LOW BEAM HEADLIGHTS. NOW, BOTH LOW BEAM HEADLIGHTS STOPPED WORKING THE OTHER DAY AS WE WERE DRIVING BACK AT NIGHT WHICH FORCED ME TO USE MY HIGH BEAM HEADLIGHTS TO GET HOME SAFELY. I HAVE RESEARCHED ONLINE AND HAVE SEEN THAT THIS IS A COMMON PROBLEM MANY SUZUKI OWNERS ARE HAVING BUT SUZUKI IS REFUSING TO ACKNOWLEDGE IT AND PUT OUT A RECALL ON THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543597September 14, 2013
EXTERIOR LIGHTING
WITHIN A FEW MONTHS OF PURCHASING THE VEHICLE, I HAD TO BEGIN REPLACING LOW BEAM HEAD LAMPS, SEEMINGLY DURING RANDOM STARTS THE BULB WOULD BLOW OUT ON EITHER THE PASSENGER OR DRIVERS SIDE, WITH VERY LITTLE USE BEHIND IT. SOME LAMPS LASTED AS LITTLE AS A FEW WEEKS, OTHERS LASTED MORE THAN A YEAR, BUT THE BULBS NEEDED A SIGNIFICANTLY HIGHER RATE OF REPLACEMENT THAN ANY OTHER VEHICLE I'VE EVER DRIVEN. I HAVE REPLACED MULTIPLE LOW BEAM LAMPS - 6 DRIVER SIDE LAMPS, AND 8 PASSENGER SIDE IN ONLY 5 YEARS OF OWNING THE VEHICLE AND LESS THAN 20K MILES DRIVER PER YEAR. NO HELP FROM SUZUKI ON THE MATTER. AND I ONLY BUY QUALITY BULBS FROM BRAND NAME MANUFACTURERS AT REPUTABLE PARTS STORES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541722September 3, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHT HAS BLOWN OUT 3 TIMES WITHIN 6 MONTHS. I HAVE REPLACED THEM BUT NOW I TRIED TO REPLACE MY HEADLIGHT AND IT WON'T WORK, MY HEADLIGHT DOESN'T EVEN COME ON. I AM THINKING ITS THE WIRING AND I LOOKED ONLINE AND I SEEN THAT MULTIPLE PEOPLE HAVE HAD THIS SAME PROBLEM. IT IS CRAZY BECAUSE I SHOULDN'T HAVE TO REPLACE MY HEADLIGHT THAT MANY TIMES IN A YEAR. I CONTACTED SUZUKI AND THEY SAID THEY CAN'T HELP ME WITHOUT MAKING ME PAY THE AMOUNT, I SHOULDN'T HAVE TO PAY FOR THIS PARTS AND LABOR WHEN THEY ARE AWARE OF THIS PROBLEM BECAUSE THEY SAID THEY HAVE HEARD THAT BEFORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538207August 31, 2013
EXTERIOR LIGHTING
I WAS LEAVING TO GO TO WORK AT 9:45 PM AND HEADING UP MY STREET WHEN MY LIGHTS QUIT WORKING. I WAS NOT ABLE TO GO TO WORK DUE TO NO WORKING LIGHTS AND HAD TO CALL OUT OF WORK. THIS IS NOT OK I HAVE A LITTLE ONE AND WORK RESPONSIBILITIES. ITS A 2010 VEHICLE AT 36941 MLES THERE IS ABSOLUTELY NO REASON MY LIGHTS SHOULD BE GOING OUT. I JUST BOUGHT THIS CAR IN MARCH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535513August 15, 2013
AIR BAGS
NOTICE WHILE DRIVING THAT THE PASSENGER SEAT BELT LIGHT CAME ON SHOWING THAT MY PASSENGER WASN'T BUCKLED IN EVEN IF THE SEAT BELT WAS ON AND THAT AIR LIGHT WARNING LIGHT CAME ON THE DASHBOARD. THIS IS THE SECOND TIME THIS HAS HAPPEN. THIS PROBLEM HAPPENS IF THERE IS A PASSENGER SITTING IN THE SEAT OR EVEN IF NO ONE IS SITTING IN THE SEAT. SEAT SENSOR WAS REPLACED ONCE ALREADY BACK IN 2008, COVERED BY CAR WARRANTY BUT NOT SURE IF IT WILL BE COVERED THIS TIME AGAIN AS I HAVE 134,000 MILES ON THE CAR ALREADY. WAITING FOR RESPONSE FROM DEALER ABOUT THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534208August 8, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 SUZUKI GRAND VITARA. THE CONTACT STATED NHTSA CAMPAIGN NUMBER 11V055000 ELECTRICAL SYSTEM REPAIR WAS PERFORMED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL MADE A LOUD SQUEAKING AND RATTLE NOISE WHILE MAKING A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION, WHICH LOCATED THE FAILURE AT THE TENSION CONTROL PULLEY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526435July 23, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER AND PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE PASSENGER'S SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525840July 19, 2013
SEATS, SEAT BELTS
PASSENGER AND DRIVER SEATBELT LIGHT STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524266July 10, 2013
AIR BAGS
ON OCTOBER 2010, OUR VEHICLE TURNER ON THE AIRBAG SIGNAL. IT WAS DETERMINED THAT THE PASSENGER SEAT SENSOR WAS FAULTY. THE PART WAS OUT OF WARRANTY THUS HAVING TO PAY $1700 FOR THE PART AND $107 FOR THE INSTALLATION. EARLY THIS YEAR I AM GETTING THE SAME ALARM AGAIN IN AN INTERMITTENT FASHION. NOW LOOKING IN THE INTERNET I FOUND THAT THIS IS A FAULTY PART DUE TO MANUFACTURING ERRORS. THIS IS A FRUSTRATING ISSUE. AND NOW SEEMS THAT NOTHING CAN BE DONE. WHY DOESN'T THE JAPAN CORPORATION IS LIABLE FOR THIS. NOW I HAVE TO RISK THE LIFE OF MY FAMILY BECAUSE I CANNOT AFFORD TO PAY THE SAME AMOUNT AGAIN FOR A FACTORY FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523627July 8, 2013
EXTERIOR LIGHTING
HAVE HAD TO REPLACE HEADLIGHTS NUMEROUS TIMES DUE TO THEM BURNING OUT. HAVE CHECKED SOCKET CONNECTION AND FOUND THAT THERE THE PLASTIC SURROUNDING THE METAL CLIP IS MELTING. CONTACTED THE DEALER AND THEY SAID NO RECALL HAS BEEN ISSUED BUT THEY WILL REPLACED FOR PRICE. THEN CONTACTED SUZUKI SPOKE TO A VERY RUDE WOMEN WHO LOOKED UP GRAND VITARA AND SAID THEY HAVE NOT RECEIVED ANY COMPLAINTS ABOUT HEADLIGHT PROBLEM AND WHEN I SAID THAT THERE WERE ONLINE COMPLAINTS SHE SAID DO NOT BELIEVE WHAT IS ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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