Suzuki Grand Vitara Complaints

639 consumer complaints on file.

#10680414February 1, 2015
EXTERIOR LIGHTING
MY DRIVER SIDE LIGHT KEEPS BLOWING THRU LOW BEAM H7 HEADLAMP BULBS. THEY SEEM TO FRY EVERY 6 TO 10 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676452January 19, 2015
SEAT BELTS
I HAD RECEIVED A SAFETY RECALL NOTICE FOR REPLACE THE PART NUM. 85107-80J10-BFK AT 08/13/14 AND TRY A MULTIPLES TIMES CONTACT MY NEAREST DEALER I SAN ANTONIO, TX. (115 MILES FROM MY HOME), AT LEAST SOMEBODY ANSWER ME AND OFFER CONCERT AN APPOINTMENT IN 1 WEEK MORE, UNTIL DECEMBER I RECEIVED AN E-MAIL FROM THEM SIGNED BY [XXX] TELLING ME THAT THEY HAVE THE MENTIONED PART, SINCE THEN I HAD TRIED CONCERT THE APPOINTMENT BY PHONE AND E-MAILS BUT NEVER HAVE AN ANSWER, I DON'T KNOW WHAT I MUST TO DO FOR FIX MY CAR BUT I WISH LEFT CONSTANCY THAT THEY WILL BE TOTALLY RESPONSIBLE OF ANY DAMAGE THAT I RECEIVE IN MY PERSON OR MY CAR. PLEASE HELP ME FOR RECEIVE ATTENTION FROM THAT DEALER. THEY ARE WORLD CAR MAZDA KIA SUZUKI, (210) 587-3090. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672371January 14, 2015
SERVICE BRAKES, EXTERIOR LIGHTING
I HAVE TWO ISSUES, AND HAVE HAD THESE ISSUES SINCE BUYING THE CAR ABOUT 3 YEARS AGO,WHEN RUNNING THE CAR COLD THE BRAKES DO NOT DEPRESS THE FIRST TIME I BRAKE, IT TAKES ALOT OF FORCE TO GET THE CAR TO STOP, IF IT IS WARMED UP FOR 15 MIN OR SO IT WILL NOT HAVE THE ISSUE, BUT FIGURES IT SHOULD BE ADDRESSED. MY OTHER ISSUE IS THE HEADLIGHTS, THEY BURN OUT CONSTANTLY, I CHANGE THEN EVER 2 OR SO MONTHS ALTERNATING BETWEEN DRIVERS SIDE AND PASSANGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670423January 6, 2015
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING, BELT TENSIONER SEIZED BREAKING BELT AND OVER HEATING CAR. BOTH BELT TENSIONERS HAVE BEEN REPLACED. THERE IS A RECALL FOR THE POWER STEERING/FAN TENSIONER. NOT FOR THE WATER PUMP/ALTERNATOR PULLEY/TENSIONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669736January 2, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2006 SUZUKI GRAND VITARA. I HAVE CHANGED THE DRIVER'S SIDE LOW BEAM BULB FOUR TIMES AND THE PASSENGER'S SIDE TWO TIMES. I RECENTLY REPLACED THE FAN MOTOR TWICE AND THE RESISTOR ONCE. I HAD TO REPLACED THE ERG AFTER MY CHECK ENGINE LIGHT CAME ON. NOW THEY ARE SAYING THERE IS EXHAUST IN MY COOLANT SYSTEM. THE ONLY PART THE WARRANTY COVER WAS ONE FAN MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664105December 13, 2014
EXTERIOR LIGHTING
THE HEAD LIGHTS KEEP GOING OFF EVERY 4 TO 6 MONTHS. THERE'S BEEN NUMEROUS COMPLAINTS FROM OTHER OWNERS ON REPAIRPAL.COM ABOUT THE SAME THING AND SUZUKI HAS NOT WANTED TO RECOGNIZE THAT THERE IS A PROBLEM. THIS IS PARTIALLY WHAT THEY HAVE POSTED "WE UNDERSTAND THE CONCERNS YOU HAVE RAISED IN YOUR MESSAGE AND WE WANT TO INFORM YOU THAT THERE IS NO KNOWN ISSUES WITH THE HEADLIGHT ASSEMBLY". YET EVERYONE'S COMPLAINTS ABOUT THE HEADLIGHTS GOING OFF EVERY 4 TO 6 MONTHS IS A FACT. I TRIED REPLACING THE ENTIRE HEAD LIGHT ASSEMBLY BEFORE I KNEW THERE IS ACTUALLY A PROBLEM WITH IT AND IT'S STILL DOING IT MONTHS LATER. IT'S GETTING VERY EXPENSIVE FOR EVERYONE AND MYSELF TO BE REPLACING HEADLIGHT BULBS EVERY COUPLE OF MONTHS THAT SHOULD BE LASTING YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662491December 6, 2014
AIR BAGS, SEATS
I OWN 2 SUZUKI GRAND VITARA 2010 & 2007 AND I GOT A RECALL NOTICE FROM THE MANUFACTURE FOR TAKING THE CAR TO THE DEALER FOR FIXING THE AIR BAG ISSUE RECALL CALLED DV SO I CHECKED AND THE NEAREST AUTHORIZED DEALER IS A ONE OUR DRIVE SO I CALLED THE MANUFACTURE AND ASKED FOR HELP BECAUSE ITS THEIR PROBLEM AND THEY SHOULD SOME HOW HELP COSTUMERS TO GET THE CAR REPAIR BEFORE SOMEONE GETS HEART THE APPOINTMENT TAKES A 1/2 DAY OR MORE DEPEND OF THE DAY AND WHERE YOU LIVE. SO I HAVE TO LOOSE A DAY AND GAS MONEY AND MY TIME AND GO TO THE NEXT TOWN TO GET THE CAR REPAIR AND I HAVE TO DO IT 2 TIMES BECAUSE I HAVE 2 CARS SO DON'T YOU THINK ITS FAIR IF MANUFACTURE HELP US WITH SOME KIND OF BENEFITS LIKE GAS MONEY OR OIL CHANGE OR AT LEAST LET US TAKE IT TO OTHER DEALER NEAR BY TO DO THIS I NEED HELP WE HAVE 2 CARS AND I DON'T HAVE THE TIME TO DO IT AND SUZUKI IS NOT HELPING TO GET THE PROBLEM FIX SO I LIKE TO KNOW IS THERE ANY OPTION FOR PEOPLES LIKE ME WHO WORKS ALMOST 7 DAYS A WEEK AND NEEDS THE CAR I CALLED THE MANUFACTURE AND THEY WHORE VERY RUDE AND DON'T EVEN WANT TO TALK TO YOU AND NOT TAKING ANY FAULT IN THIS RECALL AND NOT EVEN WELLING TO HELP YOU SOME HOW TO GET IT FIX AND [XXX] SAYING WE FIX IT FOR FREE ITS YOUR JOB TO TAKE TO THE DEALER AND WE DON'T CARE HOW FAR IT IS OR HOW LONG THE APPOINTMENT IS SO DEAL WITH IT.SO KINDLY ADVISE ME IF I HAVE OR I CAN GET SOME HELP BEFORE MY FAMILY GET HEART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662010December 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE AIR BAG WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHEN THERE WAS MOVEMENT IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SEAT CUSHION NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) WHICH SPECIFIED THE FAILURE THAT THE VEHICLE WAS EXHIBITING BUT ON THE PASSENGER SIDE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660743November 24, 2014
AIR BAGS
SUZUKI PASSENGER SEAT AIRBAG CONTROL SENSOR IS DEFECTIVE AND OFTEN DOES NOT TURN OFF THE PASSENGER SIDE AIRBAGS FOR VERY LIGHT PASSENGERS AS IT WAS DESIGNED TO DO. SUZUKI HAS A KIT TO RECTIFY THE ISSUE, BUT WILL NOT SEND ME THE PARTS. THEY WILL ONLY SEND THE PARTS TO A KIA DEALER, AND THE NEAREST ONE TO THE LOCATION WHERE MY VEHICLE IS KEPT IS ABOUT 250 MILES. I HAVE ASKED THEM FOR THE PARTS KIT SO I CAN PERFORM THE INSTALLATION AND CALIBRATION MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653672November 9, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS HAVE INTERMITTENTLY GONE OUT SINCE 2009. I REPLACED THE BULBS TWICE BEFORE I REALIZED THE BULBS WERE GOOD, BUT THE SOCKET WAS BAD. SOMETIMES THEY WORK. SOMETIMES THEY DON'T. THEY HAVE ALSO GOTTEN EXTREMELY DIM. MY HUSBAND WAS FOLLOWING BEHIND ME AT NIGHT IN OUR SUZUKI AND I HAD TO TELL HIM TO TURN ON HIS HIGH BEAMS BECAUSE ONE HEADLIGHT WAS OUT AND THE OTHER WAS BARELY VISIBLE. THE HIGH BEAMS WEREN'T AS BRIGHT AS HIGH BEAMS SHOULD BE. IT SIMPLY LOOKED AS IF HE HAD HIGH INTENSITY BULBS OR HID BULBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651031October 29, 2014
UNKNOWN OR OTHER
I HAVE REPEATEDLY CONTACTED CLAY COOLEY SUZUKI IN ARLINGTON TX BECAUSE I RECEIVED THE SAFETY RECALL NOTICE , RECALL IDENTIFICATION CODE "VD". I CALLED THEM ON 8/20 AND WAS TOLD IT WOULD BE ABOUT 2 WEEKS UNTIL THE PARTS CAME IN. I HAVE TRIED REPEATEDLY TO CALL THEM, ONLY TO BE PUT ON HOLD UNTIL I COULD NOT HOLD ANY LONGER. MY AIRBAG LIGHT IS ON AND THE PASSENGER SAFETY LIGHT IS ON AS WELL. THIS IS THE WORST DEALERSHIP IN THE WHOLE ARLINGTON AREA, AND I AM SO REGRETFUL I EVER WENT TO THEM TO BUY THIS VEHICLE. HOW CAN I GET THIS SAFETY PART FOR MY VEHICLE BEFORE SOMETHING BAD HAPPENS? I HAVE WAITED FOR OVER 2 MONTHS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649910October 25, 2014
VISIBILITY/WIPER
CAR IS ABANDONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649577October 24, 2014
EXTERIOR LIGHTING
HEADLIGHT BULBS CONSISTENTLY FAIL. I HAVE REPLACED BULBS 6 TIMES OVER THE LIFETIME OF THIS VEHICLE. I LIVE IN A DARK LIGHTED AREA IF MY BEAMS FAIL I MAY INDEED CRASH INTO ONCOMING TRAFFIC OR SIDE WOODS. I HAVE BEEN USING ONLY HIGHBEAMS DUE TO THE INCIDENTS. PULLED AWAY CLIP IT IS MELTED REPLACED ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644523October 14, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. WHILE DRIVING VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640753October 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE CONSUMER STATED THE RECALL WAS FOR THE PASSENGER SIDE, BUT IT WAS THE DRIVERS SIDE LIGHT THAT WAS LIT. UPDATED 08/26/15. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10637400September 18, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
JUST AS THOUSANDS OF OTHERS HAVE SAID. MY 2008 GRAND VITARA LOW BEAM H7 STYLE HEADLIGHTS BLOW OUT CONSTANTLY. VERY UNSAFE TO NEARLY CRASH WHEN BOTH BLOW AT THE SAME TIME DRIVING AT NIGHT. VERY UNSAFE DRIVING AND AT ANY GIVEN TIME A HEADLIGHT WILL BLOW OUT. NOT TO MENTION TELLING VARIOUS POLICE OVER AND OVER THE PROBLEM. NOT TO MENTION TICKETS, WARNINGS, AND GENERAL DISDAIN FROM POLICE BECAUSE THEY ASSUME YOUR LYING. I NOW HAVE TO KEEP NITRITE GLOVES AND SPARES IN MY GLOVE BOX AND NOW SHOW THE POLICE. I REPLACE A LOW BEAM BULB ON EITHER SIDE EVERY 3 TO 4 MONTHS. I'VE NEVER HEARD OF THIS AS A SAFE AND ACCEPTABLE DESIGN ON ANY MOTOR VEHICLE. THIS WOULD NOT PASS AS SAFE ON ANYTHING. WE THE CUSTOMERS NEED THIS FIXED. HAD I KNOWN THIS IN 2008 I WOULD HAVE BOUGHT SOMETHING ELSE. AS OF NOW I CANNOT AFFORD TO REPLACE IT. I HATE HAVING TO TRY MY BEST TO BE HOME BEFORE DARK BECAUSE A BULB IS OR WILL GO OUT. RECALL THIS DEFECT NOW.... BEFORE SOMEONE DIES FROM A CRASH. WHEN MY LIGHTS BLEW AT THE SAME TIME THAT NIGHT I WAS SCARED TO DEATH AND ALMOST WRECKED. THIS IS NOT ACCEPTABLE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630627September 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS). HOWEVER, THE AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628285August 25, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
VEHICLE SITTING IN DRIVE. STARTED VEHICLE PUT IN REVERSE AND BACKED OUT OF DRIVE. PUT VEHICLE IN DRIVE AND IT WENT DEAD BUT WAS ROLLING...NO CONTROL,POWER STEERING OUT NO BRAKES.. LET VEHICLE ROLL TO END OF STREET AND PRESSED HARDER ON BRAKES AND IT STOPPED. PUT VEHICLE IN PARK..TURNED OFF SWITCH...ATTEMPTED TO START AGAIN AND PUT THE VEHICLE IN DRIVE AND THE ENGINE STOPPED RUNNING AGAIN. TURNED THE AIR OFF AND RESTARTED THE ENGINE AND PUT IN DRIVE AND IT RAN BUT THE GAS PEDAL WAS MORE SENSITIVE THAN USUAL GOT TO THE HOUSE AND PUT IN PARK AND PUT ON E-BRAKE. WAITED FOR A COUPLE OF HOURS AND STARTED THE ENGINE AND TRIED TO RELEASE PARKING BRAKE BUT IT WOULD NOT RELEASE. TURNED THE AIR ON WITH CAR RUNNING AND IT DIED AGAIN WITHOUT SHIFTING INTO DRIVE. RESTARTED THE CAR AND PUT IN REVERSE TO SEE IF IT WOULD DIE AGAIN AND THE CAR TRIED TO DIE SO I PUT IN PARK AND CUT THE ENGINE OFF AND PARKING BRAKE WOULD STILL NOT RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627502August 22, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHTS WERE REPLACED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627074August 21, 2014
EXTERIOR LIGHTING
I HAVE REPLACED APPROX. 150 LOW BEAM HEADLAMPS, THEY BLOW OUT AT LEAST ONCE A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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