Subaru Outback Complaints

1,029 consumer complaints on file.

#11468520June 9, 2022
VISIBILITY/WIPER
Windshield spontaneously cracked with no damage occurring to it. Subaru claims they do not cover window repair under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468477June 9, 2022
VISIBILITY/WIPER
Windshield cracked after 1,200 miles. I do not recall any rock hit and do not see any hit point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467723June 6, 2022
AIR BAGS
My wife was driving and was involved in traffic accident when the airbags deployed. She is a small person and has the driver's seat pulled all the way forward so she operate the vehicle. I was concern about her seating so close the steering wheel and the airbag, but told by the dealer personnel that airbags where mandatory and any tampering voids warranty, etc. She was in an accident and the airbag deployed, she suffered substantial injuries to her upper body including fractures of the clavicule, breastbone, numerous ribs and her T12. Doctors said it was almost miraculous she survived. The is significant data available on the impact of airbags. The forces expended and the bodily damages that can occur. It must be known the a body so close to the activation of the airbag could have fatal consequence but so little has been made public about this danger. We've heard about devices exploding and causing injuries and fatalities but from sitting so close to the steering wheel. And a simple fix, if the seat is fully forward, the airbag is deactivated or test to find a place where it would not be a dangerous weapon. To be injured severely or even killed by safety equipment is the height of stupidity especially when it worked as designed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11467603June 5, 2022
AIR BAGS, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
My wife who is a small statured woman was leaving parking lot of church onto a narrow 2 lane street. As she made a left turn, the right front tire climbed the curb and dropped back onto the street. The car suddenly accelerated to top speed and crushed into a tree about 50 yards down the street. Airbags deployed causing bone breaks in left cavalcule, fractured ribs and T12. The driver is short and must sit almost against the steering wheel to drive. Without much effort to stretch her toes, she is unable to push the accelerator to the floor. she said she tried to push on the brake with no results. Eyewitnesses said they watch as she was leaving, they noted the car "jumping the curb" and said the car suddenly accelerated to a very high speed and crashed into a tree. There were no distinctive marks to show any stopping action.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11467274June 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Navigation system will randomly go blank and then restart while driving. This not only affects any navigation which is currently in progress, but also disables the Cruise Control, Eye Sight, Lane Departure and other Safety devices. This has occurred numerous times while driving on an interstate highway and is dangerous and life threatening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467097June 2, 2022
VISIBILITY/WIPER
I came out to my car in the morning to go to work and there was a huge S-shaped crack in the windshield radiating from the base of the window from under the plastic. Nothing hit it and there is no visible strike. It continues to grow. It is smooth single, long crack about a foot or more long. Very strange and appears like a manufacturer defect as the car only has 2,196 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467087June 2, 2022
VISIBILITY/WIPER
MY 2022 OUTBACK HAS LESS THAN 3,000 MILES ON IT. ALWAYS GARAGED. I PARKED IT OUTSIDE OVER THE NOON HOUR, CAME OUT AND THE WINDSHIELD HAD A 6" CRACK ON THE PASSENGER SIDE; CRACKED FROM THE EDGE MIDWAY UP. THERE ARE NO ROCK CHIPS OR IMPACT DAMAGE. I CALLED SUBARU ADVISORY LINE AND ADVISED THEM OF PROBLEM THEY SAID TO CONTACT DEALER TO GET INSPECTED FOR MFG DEFECTS. I HAVE REACHED OUT THE DEALER FOR APPT. RESOLUTION IS IN PROGRESS. THIS IS MY #8 SUBARU AND HAVE NEVER ENCOUNTERED THIS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467082June 2, 2022
UNKNOWN OR OTHER
Windshield was struck by a very small pebble. The windshield cracked at the point of impact, and spread into over a foot long crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467029June 1, 2022
ENGINE
The contact owns a 2021 Subaru Outback. The contact stated while at a traffic light, the vehicle stalled. The instrument panel lights illuminated then went dark. The police came but there was no police report filed. The police had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466866May 31, 2022
VISIBILITY/WIPER
I drove to work, parked my car and 10 hours later came out and there was a crack in the windshield. Nothing hit my window on the drive to work. I park my car in a gated lot with cameras. It is a smooth cut from the edge of the window and goes across just past the halfway mark. I immediately drove to the dealership and made them aware. The crack is exactly in my line of sight which makes the sun refract directly into my eyes when it is sunny.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466864May 31, 2022
UNKNOWN OR OTHER
Windshield cracked in first 50 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466490May 28, 2022
VISIBILITY/WIPER
A spontaneous crack appeared in the windshield running from the passenger side to the middle of the car. There are no impact points, nothing hit the car, it is a clean line. The car was parked in my garage overnight, woke up to find a linear crack starting from the edge of the passenger side to the middle of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466479May 27, 2022
VISIBILITY/WIPER
The windshield was hit by a rock chip, and a tiny divot formed. Within minutes, it had spider-webbed out with cracks stretching 12-18" in multiple directions. I've never seen such a tiny divot propagate so rapidly - I've had the car < 14 days. From the sound of the impact, I would have expected the windshield to shrug off the hit with no damage. The ongoing propagation makes me seriously consider whether the windshield is actually safe - the entire thing seems like it's under internal stress that could result in a catastrophic failure from minor impacts. The dealer/manufacturer have not inspected the problem, but I'll bring it to them ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466478May 27, 2022
VISIBILITY/WIPER
Bought this new car this April. After using it in local for only one month with 1000 miles, windshield developed a 20 ~ 30 inch crack from the passenger side. Went to the dealer to argue. I told them no rock strike and the root reason is faulty glass. The dealer didn't provide any help and gave me a wrong phone number. In over 20 years of driving different cars, we haven't had windshield issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466335May 27, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Since we bought our 2021 Subaru Outback in May 2021, the vehicle hesitates when accelerating mainly after filling up with gas but also at other times. We have taken the vehicle in 4 times for service, but Subaru cannot duplicate the problem. Another issue we are having is that every time it rains, there is a puddle of water that forms on the passenger side floor board. We have taken the vehicle in 4 times for service, but Subaru cannot duplicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466104May 25, 2022
VISIBILITY/WIPER
Windshield developed a 14-16 inch crack from the passenger side. No rock strike or other known damage occurred, crack seems to be due to faulty glass. Temperature was moderate at the time (55 to 60 degrees).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465769May 23, 2022
STRUCTURE:BODY
Front Windshield has a straight line crack running down from the top to the middle. I just got the car for 3 months with 2k miles. It was parked in my garage overnight and this morning I found a straight line crack about a 2 feet wide across the windshield. I know there's a class action lawsuit and this issue is very common. I hope we can win this fight. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465681May 23, 2022
EXTERIOR LIGHTING
I have issues with the headlights on my Outback. They are very bright to the point that i get flashed on a regular basis by other drivers thinking i have my brights on. Just this morning coming to work I passed someone on the Ohio Turnpike and they must of been blinded by my lights because they then got right up behind me and started following me with their brights on. These lights are a danger to other drivers and It makes me worried for my safety because of the actions of other drivers if they think I'm not turning my brights off. I told the dealer service department where I bought my car and they didn't take me seriously. I found a forum on line where other subaru drivers complain about the headlights and it goes back a couple years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465636May 22, 2022
UNKNOWN OR OTHER
Seems the Windshield on the Subaru Wilderness Outback cracks with the slightest rock hit. Inquiry on an online Subaru Wilderness forum, it seems the cracking of these windshields occur quite frequently. Thought Subaru resolved in the class action around their 2015-2016 models. Apparently not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465478May 20, 2022
VISIBILITY/WIPER
Windshield suddenly cracked for no apparent reason. Vehicle was parked and crack extends almost halfway across the windshield on the driver side. No signs of damage being caused by an object hitting the windshield. This will interfere with the safety and emergency braking system cameras located at the top of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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