Subaru Outback Complaints

1,029 consumer complaints on file.

#11501962January 16, 2023
VISIBILITY/WIPER
A 6" crack appeared on the front windscreen at the passenger side at the bottom right corner extending towards the center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501498January 12, 2023
VISIBILITY/WIPER
Ive been through 2 windows already. They have cracked randomly and with no damage. It always happens in the winter when I turn my car on to pre heat before I drive it and the heat change cracks it. The OEM glass and the Safelite glass are inferior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501457January 12, 2023
UNKNOWN OR OTHER
2022 Subaru Outback Wilderness - 20k Windshield crack develop -Rain and wind, but no other cars / obstructions visible, defroster on, loud bang sound, windshield shows 8” x 5” curving crack near rear view mirror. -No impact / dent / uneven indentations visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501375January 11, 2023
ELECTRICAL SYSTEM
Battery of the vehicle continues to drain itself at seemingly random times. All sources that could possibly drain the battery while vehicle is not running have been turned off (dome light, tailgate light, exterior lights set to minimum time, etc...). Several times, this drainage has resulted in the car having to be jumped, so driver can get home. Car has been taken to dealer. Dealer indicates battery is fine. Took home, a few days later, battery is dead. Car does seem to struggle to turn over at times when trying to start. Lately this has been noticed while driving the car, and it engine was restarting while shutting down at stoplight (shutdown as part of limiting emmissions); had to turn the automatic shut-down feature off. Contacted local dealer again, was told that nothing can be done if battery is tested and it tests fine. We have resorted to carrying a recharging pack with the car to ensure that our kids don't get stranded with a dead battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501126January 10, 2023
VISIBILITY/WIPER
This is the second time in the two years I have owned this car that the windshield has cracked on the passenger side. The car was parked and had not been driven in three days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500997January 10, 2023
POWER TRAIN
Pulled into my driveway, put the car in PARK, ran in the house for 5 seconds, car was rolling down the driveway when I came back to it. Got back in the car to leave (also checked to see that the gear shifter was in park which it was). I have several videos of this incident happening via cameras attached to my house. In the video you can see my wife (who is legally blind) jump out of the car because she didn't know what else to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500800January 9, 2023
VISIBILITY/WIPER
I woke up one morning to find a few cracks in my windshield that were not there the day/night before. The dealership says it was from impact, but I hadn't driven it yet that day, it was fine the night before, and I have covered parking at my apartment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500283January 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Subaru Outback. The contact stated while driving 65 MPH with the cruise control activated, the vehicle made a sudden stop without warning. The contact stated that several minutes later the vehicle operated normally. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500211January 4, 2023
VISIBILITY/WIPER
Windshield obtained significant crack for seemingly for no reason (parked in driveway; no trees/debris around). Crack continued to grow to 2-3 feet while remained parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500023January 3, 2023
VISIBILITY/WIPER
The windshield suddenly cracked at the very edge of the windshield obscuring visibility on the passenger side. As I awaited for my appointment for a windshield replacement, the crack became longer, affecting my right-side visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499997January 3, 2023
UNKNOWN OR OTHER
The windshield on out 2022 Subaru Outback cracked at 4200 miles. Car was traveling at 55 miles per hour and outside temperature was about 45 degrees. No other cars in sight. Nothing hit the windshield. Had been driving for about a half hour. Dealer would not replace window for no charge. Said they had never heard of this happening. However I looked on many Subaru forums and it appears to be a major problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499992January 3, 2023
VISIBILITY/WIPER
Crack appeared when I entered car in parking lot. Large crack Originated from where the windshield needs the frame on the passenger side of the front window. Crack originates about in the middle of the windshield on the Passenger side and travels 5 inches horizontally and then travels north at a 90° angle for another 4 inches. When I inspected car there was no trauma no impact and no chips on the windshield near on or around the craft area. No trauma to the frame correct accent paint or chips as well near on or around the crack
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499557December 30, 2022
VISIBILITY/WIPER
We are on our 3rd windshield for a 2022 Subaru Outback that currently has 7300 Miles on it. The first windshield cracked on it's own, completely unprovoked by anything. The second was actually a very small rock that hit us on the road and caused a small crack that just kept running until our field of vision was obstructed. The 3rd was a defect in the glass that caused a stress fracture, so it's possible that's what happened with the 1st one. All 3 incidents happend within a 5 week window. When I go online, there are cases and cases where these Subaru's have cracked windshields and it IS dangerous to have a massive run in the windshield when you are driving down the road. There are 100's of these complaints, it's just that no one is reporting them. Please look into this, it's NOT safe to have glass that cracks that easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498979December 27, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Main Wiring harness / Main Electrical system malfunction, causing all dash lights to consistently be on. which in turn prevents all of the ADAS functions to no longer work. Vehicle has now been in 2 accidents which could have been prevented by these safety features. vehicle had had main harness replaced at dealers cost at dealership , and one at cost of insurance, problem remains unfixed/unfixable. vehicle is specifically 2022 Subaru outback Onxy XT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11498489December 22, 2022
VISIBILITY/WIPER
3 months after purchase, in December 2021, my windscreen cracked for no apparent reason. I replaced it 4 months later with OEM glass from dealership waiting—due to no extra money. Now, 8 months after that, it cracked again. I woke up in the morning to a long crack coming from the edge of the seal that was not there when I parked for the evening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498198December 20, 2022
EXTERIOR LIGHTING
This car is equipped with adaptive headlights. When the headlights are turned on, each projects a rectangular shadow. These shadows move when you drive and look like animals coming across the road. Apparently, Subaru says this is normal operation. The dealer noted that it is an issue but Subaru has no remedy. This is a safety issue as your eyes automatically follow the shadows as it seems like there is something running across the front of the vehicle. An investigation is requested as this is a major safety issue as it distracts your eyes from the road ahead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497833December 17, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Subarus forward looking eyesight and rear auto braking functions will stop working periodically also the stereo/infotainment system will go blank causing you to no longer access the the safety features of the car or any controls for the heating/AC system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497151December 12, 2022
VISIBILITY/WIPER
1.) Our windshield has had to be repaired 3 times in the last six months. Anything that comes in contact with the windshield will cause a massive crack that takes up the entire windshield and marks the car unusable to drive 2) The can is unable to be driven during normal conditions as anything can cause the windshield to break. 3) It has happened 3 times in the last 6 months 4.) The first time we had it replaced, it was completed at the dealership. The next 2 were through our insurance company vendor that ensures the windshield is installed properly. 5.) No. Upon the last time, we researched and found that Subaru has outstanding lawsuits for faulty windshields pending and it looks as if nothing has changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495686December 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The entire electronics system resets while driving, all driving metrics, speed, eye-sight/collision detection shows reboot screen, and infotainment system goes blank for several seconds. It would appear that none of this vehicles safety systems or speed indicators are online for several seconds up to 20 at times. I have tried to catch this on camera, but since I am the sole driver of this vehicle, I am rarely in a position to safely operate my phone. It has been going on since I purchased the vehicle, but I am seeing more and more posts with other drivers and the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495313November 29, 2022
VISIBILITY/WIPER
My windshield cracked from the driver side to almost half of the whole thing without any impact being seen outside or inside at all. This is scary and can be a safety hazard. It can happen even when driving. I saw a lot of people complaining and experienced the same thing about the Subaru Outback's windshield and other models, which is scary. My car is only seven months old, and this is happening already. Some people have changed their windshield five times already. I bought the car because it's supposed to be safe and reliable, but now I don't feel safe with my windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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