Saturn Vue Complaints

2,395 consumer complaints on file.

#10668744December 29, 2014
STEERING
SINCE APRIL 2014 OUR 2009 SATURN VUE HAS EXPERIENCED A LOSS OF STEERING ASSIST WHICH REQUIRES BOTH HANDS FOR STEERING AT LOW SPEED. RECENTLY WE RECEIVED A RECALL FOR OUR 2007 GMC ACADIA. THE RECALL IS FOR THE SAME CONDITIONS WE EXPERIENCE WITH OUR SATURN. AS BOTH VEHICLES HAVE THE SAME POWER TRAIN TO THE BEST OF MY KNOWLEDGE I BELIEVE THE RECALL SHOULD BE EXPANDED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668858December 29, 2014
ELECTRICAL SYSTEM
OVERALL FOR LAST SEVERAL YEARS, IGNITION KEY CAN BE REMOVED FROM THE LOCK CYLINDER WHILE THE ENGINE IS RUNNING. ALSO WILL SOMETIMES JAM AND NOT ALLOW THE REMOVAL OF THE KEY WITHOUT RESETTING THE LOCK CYLINDER TO THE LOCK POSITION. THIS IS THE SAME PROBLEM THAT GM HAS ISSUED RECALL# 14506 FOR 2003 SATURN VUE'S. CONTACT WITH GM DEALER CONFIRMS THE PROBLEM. GM EXECUTIVE CUSTOMER RELATIONS REFUSES TO OFFER ASSISTANCE FOR REPAIR DUE TO THE FACT THAT THIS VEHICLE IS NOT PART OF THE RECALL AND THE AGE AND MILEAGE ON THE VEHICLE. I BELIEVE THAT THE ABOVE RECALL#14506 SHOULD BE EXTENDED TO COVER 2005 SATURNS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668026December 23, 2014
AIR BAGS, UNKNOWN OR OTHER
I CRASHED THE FRONT END AND NO AIR BAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10660633December 22, 2014
ELECTRICAL SYSTEM, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
2009 SATURN VUE. DRIVER STATES THE ENGINE STALLED REPEATEDLY, KEYS BECAME STUCK IN IGNITION AND THE AIRBAG AND STABILITY LIGHTS CAME ON. *TA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667454December 20, 2014
ELECTRICAL SYSTEM
THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS THE LAST YEAR OR SO WITH THE IGNITION SWITCH.. I CAN'T TURN MY CAR ON FOR ABOUT 10 MINUTES. THE KEY WILL GO IN TO THE IGNITION BUT IT WONT TURN THE CAR AND THERE HAS BEEN TIMES THAT IT'S GOTTEN STUCK WHERE YOU CAN'T TAKE IT OUT. I HAVE TAKEN IT TO A FEW PLACES NOW BUT THEY SAID I WOULD HAVE TO REPLACE IT. SO THAT IS WHAT I DID AND AGAIN STILL GETTING STUCK. I HAVE TO GET A KEY CUT EACH YEAR BECAUSE THEY KEY LOOKS LIKE ITS ABOUT 70 YEARS OLD AFTER ONLY 6 MONTHS. THERE HAS ALSO BEEN TIMES I HAVE BEEN GOING DOWN THE ROAD AND THE KEY IS HARDLY IN THE IGNITION. WHAT IS GOING ON WITH THIS. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667335December 19, 2014
ELECTRICAL SYSTEM
THE DATE AND MILEAGE I ENTERED ARE APPROXIMATE. FOR SEVERAL MONTHS, I HAVE BEEN ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE KEY IS IN THE RUN POSITION. AT TIMES, I HAVE TURNED OFF THE IGNITION AND REMOVED THE KEY; AND THEN HAD DIFFICULTY INSERTING THE KEY THE NEXT TIME I WENT TO USE THE VEHICLE. THE KEY SLOT POSITION IS NOT IN THE OFF POSITION, BUT IN THE RUN OR ACCESSORY POSITION. THIS SEEMS LIKE IT COULD LEAD TO A PROBLEM IF THE KEY SHOULD COME OUT OF THE SWITCH WHEN I AM DRIVING. I ASSUME I WOULD BE SURPRISED, AND INSTINCTIVELY REACH TO PICK UP THE KEY. THIS COULD LEAD TO AN ACCIDENT WHILE I WAS DISTRACTED LOOKING FOR THE KEY. I BELIEVE THIS IS NOT ACCEPTABLE, AND GM SHOULD REPLACE THE DEFECTIVE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667092December 18, 2014
VEHICLE SPEED CONTROL
WAS ON INTERSTATE WITH MY 10 YR OLD DAUGHTER WITH ME WITH CRUISE SET AT 75MPH, LANE WAS MERGING, SO I ACCELERATED TO GET PAST A SEMI TO GET OVER. LET UP OFF GAS AND CAR KEPT ACCELERATING FASTER. HIT BRAKE AND NOTHING HAPPENED. CAR STILL KEPT ACCELERATING. TURNED OFF CRUISE AND LAID ON BRAKE BUT CAR STILL KEPT ACCELERATING. SPEED REACHED 110MPH AND CARS WERE IN FRONT OF ME IN ALL LANES. FINALLY PUT IN NEUTRAL AND ENGINE REVVED UP UNTIL FINALLY A LOUD POP NOISE AND IT STOPPED ACCELERATING. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE I BOUGHT THE CAR A COUPLE OF YEARS AGO. HOWEVER THIS IS THE FIRST TIME THAT I WAS UNABLE TO GET IT TO STOP ACCELERATING. I WAS IN FEAR FOR THE LIFE OF MY DAUGHTER AND MYSELF! I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO DUPLICATE ISSUE. THEY RECOMMENDED PUTTING A NEW THROTTLE BODY IN AND DOING A FULL SYSTEM FLUSH WHICH WILL COST AROUND $800. I JUST HAD THE TRANSMISSION REPLACED A FEW MONTHS AGO AND WORK DONE TO CORRECT TRACTION CONTROL, STABILITRAK AND ABS ISSUE. I HAVE DONE A SEARCH ON THE INTERNET AND HAVE FOUND OTHER PEOPLE WITH THE SAME MAKE AND MODEL CAR THAT HAVE HAD THE SAME COMPLAINT ABOUT THE ACCELERATOR STICKING AND CAR SPEEDING UP ON ITS OWN AND NOT BEING ABLE TO STOP IT BY BRAKING. HOWEVER THE DEALERSHIP SERVICE DEPT WAS UNABLE TO FIND ANY RELATED RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664832December 17, 2014
STEERING
I HAD DRIVEN TO THE STORE AND PARKED THE CAR. AFTER SHOPPING, I STARTED THE CAR AND ATTEMPTED TO PULL OUT OF THE PARKING SPOT. THE STEERING WHEEL WAS EXTREMELY HARD TO TURN, AND I REALIZED THAT I SHOULDN'T TRY TO DRIVE IT. I RETURNED IT TO THE PARKING SPOT AND CALLED A TOW TRUCK. THE DEALER SAYS THAT THE POWER STEERING MODULE NEEDS TO BE REPLACED. I KNOW OTHER SATURN MODELS HAVE BEEN RECALLED, BUT NOT THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659562December 16, 2014
AIR BAGS
2007 SATURN VUE. THE CONSUMERS WIFE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. *TA HIS WIFE WAS INJURED AND THE VEHICLE SUSTAINED EXTENSIVE DAMAGE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10664576December 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE KEY WAS STUCK INSIDE THE IGNITION. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664700December 16, 2014
ENGINE
I CAN PULL MY KEY OUT OF THE IGNITION WHILE IT IS RUNNING. I WAS TOLD THAT MY CAR DOES NOT HAVE AN ACTIVE RECALL EVEN THOUGH IT IS DOING THE SAME THING AS THE SATURN VUES THEY ARE RECALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734174December 15, 2014
POWER TRAIN
VEHICLE WAS PARKED INSIDE THE GARAGE IN PARKED TRANSMISSION POSITION, SUDDENLY THE VEHICLE ROLLED BACKWARD AND HIT THE GARAGE DOOR WITHOUT ANY WARNING!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10663785December 12, 2014
STEERING
THE KEY CONTINUALLY GETS STUCK IN THE IGNITION OF MY VUE. I HAVE BEEN STRANDED A COUPLE OF TIMES BECAUSE I COULD NOT TURN THE KEY OR REMOVE IT. I HAVE TAKEN IT TO BOB JEANOTTE BUICK GMC (14949 N. SHELDON, PLYMOUTH MI. 734-453-2500) AND THEY TOLD ME THERE IS NOTHING THEY CAN DO. I ALSO HAVE A SECOND VUE THAT THE SAME THING HAS HAPPENED TO AND THE IGNITION WAS CHANGED TWICE BUT STILL HAS A STICKING ISSUE. I WOULD LIKE TO TAKE THEM BACK IN TO HAVE THEM CHANGED BUT THEY ARE NOT CURRENTLY ON THE LIST. ONLY 2007 ION AND SKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663091December 9, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PURGE VALVE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663127December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS IN THE ON POSITION WHEN THE IGNITION KEY BECAME DISENGAGED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663132December 9, 2014
ELECTRICAL SYSTEM
KEY WILL COME OUT OF IGNITION WHILE DRIVING VEHICLE. THE KEY IS NOT LOCKED INTO IGNITION AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662929December 8, 2014
STEERING
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLES POWER STEERING FAILED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING RACK AND PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. MAILED OUT 01/13/15*LJ UPDATED 02/18/15*LJ UPDATED 10/2/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662715December 8, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 SATURN VUE. WHEN THE VEHICLE WAS STARTED, THE KEY DISENGAGED FROM THE IGNITION. IN ADDITION, WHEN THE VEHICLE WAS TURNED OFF, THE KEY FAILED TO DISENGAGE FROM THE IGNITION. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662623December 7, 2014
ENGINE
THE VEHICLE WAS STARTED IN THE MORNING TO MOVE IT A SHORT DISTANCE. UPON ATTEMPTING TO START THE VEHICLE LATER IN THE MORNING, IT WAS NOT POSSIBLE TO START THE ENGINE. IT ATTEMPTED TO TURN OVER AND MADE SOME MUFFLED NOISES AND THEN WOULD ONLY CRANK WITH NO SIGN OF FIRING. UPON RESEARCHING THE ISSUE IT WAS DETERMINED THAT A TIMING FAILURE WAS LIKELY. ONCE THE TIMING COVER WAS OPENED IT WAS DISCOVERED THAT THE PLASTIC CHAIN GUIDE HAD BROKEN INTO FOUR PIECES. ADDITIONAL DAMAGE INCLUDED A PARTIALLY SHEARED OILER NOZZLE, STRIPPED BOLT HOLES FOR BOTH LOWER AND UPPER ATTACHMENT POINTS FOR THE PLASTIC CHAIN GUIDE, BENT INTAKE VALVES ON EVERY CYLINDER AND DINGS ON THE INTAKE SIDE OF THE PISTONS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS ALSO FITTED WITH THE OLD STYLE TENSIONER (FLAT BOLT HEAD STYLE) AND THE ORIGINAL TIMING CHAIN OILER. THE TIMING CHAIN WAS EVALUATED AGAINST A NEW CHAIN AND WAS DETERMINED TO HAVE STRETCHED THE LENGTH OF ONE LINK. THE HEAD WAS PULLED AND SENT FOR REPAIR WHERE THE VALVE DAMAGE WAS EXPOSED; IN ADDITION THREE VALVE GUIDES WERE CRACKED AND THERE WAS A SIGNIFICANT ABRADED AREA ON ONE OF THE CAM RACES. THE HEAD WAS DETERMINED TO BE A LOSS AND A NEW HEAD WAS PURCHASED. THERE APPEARS TO BE MINOR DAMAGE TO THE PISTON TOPS, AND THEY ARE CURRENTLY BEING EVALUATED. SO FAR THIS INCIDENT HAS COST APPROXIMATELY $1000 IN PARTS AND DIY LABOR. IT HAS CAUSED ME TO MISS OVER TWO WEEKS OF WORK ($600-$800) AS AN INDEPENDENT CONTRACTOR WHO RELIES ON THIS VEHICLE. GIVEN THE EXTENT OF SIMILAR EXPERIENCES INVOLVING THE ECOTEC 2.2 L ENGINE THIS VEHICLE IS EQUIPPED WITH, IT IS SURPRISING THAT THERE HAS NOT BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662655December 7, 2014
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE ROAD AND MY KNEE ACCIDENTALLY HIT THE KEY AND IT FELL RIGHT OUT OF THE IGNITION SWITCH. I HAVE TO FUMBLE AROUND FOR IT ON THE FLOOR WHILE THE CAR WAS RUNNING AND MOVING. I ALSO HAVE NOTICED IN THE LAST FEW MONTHS THAT I HAVE TO JIGGLE THE IGNITION SWITCH QUITE A FEW TIMES BACK AND FORTH IN ORDER TO START THE CAR. THIS HAPPENS ALOT SOME WEEKS AND OTHER WEEKS, JUST A FEW TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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