Saturn Vue Complaints

2,395 consumer complaints on file.

#10690255February 24, 2015
STEERING, SUSPENSION
MY VEHICLE IS UNDER SAFETY RECALL FOR IGNITION AND REAR LATERAL LINKS. I ORDERED PARTS AT CROPPER'S CHEVROLET IN NOGALES, AZ ON 12/29/2014. THE PARTS ARE STILL NOT IN DESPITE MY FOLLOW UP CALLS. I AM HAVING TROUBLE WITH THE IGNITION AND THE KEY GETS STUCK. THEY SAID GM IS NOT SENDING THEM THE PARTS IN A TIMELY MANNER. WHILE I WAS TYPING THIS, THE PARTS DEPARTMENT OF CROPPER'S CALLED BACK AND SAID THEY DO HAVE THE PARTS AND MY APPOINTMENT IS SCHEDULED FOR 8 AM ON 2/26/2015. AMAZING WHAT CAN HAPPEN WHEN YOU FINALLY START TO COMPLAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684299February 19, 2015
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DIAGNOSED THAT THE IGNITION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684321February 19, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN VUE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. IN ADDITION, THE PASSENGER SIDE AIR BAG WAS NOT ACTIVATED WHEN THE SEAT WAS OCCUPIED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683767February 17, 2015
POWER TRAIN
DRIVING ON HIGHWAY AT 70 MPH WITH MY WIFE AND 3 KIDS CAR REDUCED GEAR FROM 6 TO 5 AND I LOST ABILITY TO ACCELERATE AND ALMOST GOT REAR ENDED BY THE CAR BEHIND ME BECAUSE OF SUDDEN LOSS OF SPEED WITHOUT APPLYING THE BRAKES AND SENDING THE WARNING BY THE BRAKE LIGHTS TO THE CAR BEHIND ME. CAR JUST STARTED TO SLOW DOWN BUT WHOEVER WAS DRIVING BEHIND ME COULDN'T KNOW THAT BECAUSE OF NO WARNING. TRANSMISSION VALVE PLATE 35R FAILED WHICH IS A VERY COMMON ISSUE IN THIS CAR AND MODEL. THERE SHOULD BE RECALL IN MY OPINION. I READ MANY PEOPLE'S REPORTS OF THAT HAPPENING AND ALMOST CAUSING AN ACCIDENT. DOES SOMEONE NEED TO GET HURT OR KILLED TO GET THIS RECALL DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683874February 17, 2015
STEERING
POWER STEERING ASSIST FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683917February 17, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CRUISE CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683058February 12, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
BROUGHT MY 2007 SATURN VUE TO REPAIR A POWERFUL GASOLINE SMELL AROUND THE REAR OF CAR, NEAR GAS CAP. SAID IT WOULD COST $332 TO LIFT OUT FUEL TANK TO SEE WHERE THE PROBLEM WAS. 4 HOURS LATER, MECHANIC SAID THE TANK WAS DRENCHED WITH GASOLINE BECAUSE THE LINES TO THE FUEL PUMP WERE CRIMPED AND CRACKED SO THERE WAS GASOLINE LEAKING OUT. (WONDER WHY I WAS REFUELING SO OFTEN?) I NEED A NEW FUEL PUMP COSTS $600. I'LL BE SURE TO USE MY 10% OFF COUPON. THE WORST PART WAS NO ENGINE LIGHT EVER CAME ON TO WARN ME!!!! ALSO WITHIN THE LAST 10 MONTHS, I HAVE HAD THE BATTERY REPLACED, 2 NEW LIFT GATES, BRAKES AND NEW TIRES. I HAVE ALWAYS BEEN GOOD ABOUT OIL CHANGES/MAINTENANCE BUT I GUESS NEW CARS ARE ONLY SUPPOSED TO LAST 10 YEARS. BUMMER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682580February 10, 2015
VEHICLE SPEED CONTROL
THIS CAR HAS A WIRELESS GAS PEDAL. MY CAR WOULD GO TO IDLE WHILE TRAVELING FREEWAY SPEEDS! THE ONLY WAY TO RECTIFY THIS WAS TURN OFF THE CAR (ON THE FREEWAY) AND RESTART IT! I HAD IT REPLACE $400! NOW, TWICE, IT GOES TO IDLE BY ITSELF! THE GAS PEDAL DOES NOT WORK UNTIL I SHUT OFF THE CAR AND RESTART IT! ALSO MY KEY STILLS FALLS OUT (SINCE 2006) AND WAS NOT INCLUDED IN THE RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682001February 8, 2015
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
ON 1-19-2015 I STARTED MY CAR (AFTER IT HAD BEEN SITTING FOR 2 DAYS/IT WAS VERY COLD) AND THE EXTERIOR LIGHTS, INTERIOR LIGHTS, DASHBOARD, RADIO, BLINKER SIGNALS, ALL BEGAN FLASHING. IT WOULD STOP FOR A SECOND AND START AGAIN, DURING THIS TIME THE CAR SEEMED LIKE IT WAS GOING TO CONK OUT, BUT DIDN'T. THIS WENT ON FOR ABOUT 5 MINUTES. WHEN I PRESSED THE GAS PEDAL THE FLASHING WOULD GO FASTER. ALSO THE SEAT CONTROLS AND DOOR LOCKS WOULD NOT WORK. AFTER ABOUT 5 MINUTES IT STOPPED AND THE CAR WAS FINE. THAT SAME THING HAS HAPPENED ROUGHLY 4-5 MORE TIMES, LASTING 5-10 MINUTES EACH TIME. THE CAR HAS ONLY STOPPED RUNNING 1 TIME (LUCKILY IN FRONT OF HOME) AND STARTED FINE THE NEXT DAY. TOOK VIDEO AND WENT TO LOCAL MECHANIC. THEY CHECKED THE BATTERY AND ALTERNATOR (BOTH FINE-NO $ CHARGE), ALSO CHECKED RECALLS FOR CAR (NOTHING). TOLD ME TO GO TO DEALERSHIP OR ELECTRICAL MECHANIC. THOUGHT PERHAPS THE ALARM SYSTEM, DUE TO FLASHING. AFTER GOING ONLINE, I HAVE FOUND ALOT OF PEOPLE THAT HAVE HAD THE SAME PROBLEM AND IT IS NOT CHEAP TO FIX. THIS VEHICLE NEEDS TO BE RECALLED TO HAVE THE PROBLEM FIXED. I COULD CAUSE A SEVERE, DEADLY ACCIDENT IF THIS HAPPENED WHILE DRIVING, ALSO THE DOORS WOULD BE LOCKED BECAUSE THEY LOSE POWER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681514February 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN VUE HYBRID. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE KEY FAILED TO TURN AND PREVENTED THE ENGINE FROM STARTING. ALSO, THE CONTACT INDICATED THAT THE KEY WOULD OFTEN BECOME STUCK INSIDE THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE SWITCH WAS REPLACED TWICE, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,353. UPDATED 4/30/15*CN UPDATED 05/05/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681148February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH AND NUMEROUS ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE FAILURE RECURRED CONTINUOUSLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE UNABLE TO LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680756February 3, 2015
LATCHES/LOCKS/LINKAGES
THE DOOR LATCHES ARE FAILING INTERMITTENTLY AND THE DOORS WILL NOT CLOSE. WE HAVE HAD TO TIE THE BACK DOORS CLOSED WITH ROPE TO PREVENT THEM FROM OPENING WHILE DRIVING. I'VE SEEN A RECALL FOR THIS ON THE 2008 MODELS, WHAT ABOUT THE 2006 MODELS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679057January 26, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
LEFT PASSENGER DOOR WILL NOT UNLOCK OR LOCK WITH REMOTE OR WITH SWITCH VIA CAR INTERIOR. ADVISED TO REPLACE DOOR ACTUATOR. ONCE THE LEFT SIDE WAS REPAIRED UNDER EXTENDED WARRANTY THE RIGHT PASSENGER REAR DOOR IS NOW NON OPERATIONAL WITH THE SAME PROBLEM. VEHICLE IS OUT OF WARRANTY. DOOR LOCK FAILURES ARE NOT SAFE. IF THERE IS AN ACCIDENT SOMEONE COULD BE EJECTED IF THE DOORS DO NOT LOCK PROPERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676655January 20, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE PARKED, THE IGNITION KEY FAILED TO DISENGAGE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673108January 16, 2015
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED AND THEN ACCELERATED TO 70 MPH INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672747January 15, 2015
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT THE WIRING WAS MALFUNCTIONING IN THE VEHICLE. THE CONTACT STATED THAT THE SEAT HEATER WAS TURNED ON IN ORDER FOR THE AIR BAG TO BE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672412January 14, 2015
SERVICE BRAKES, STEERING, ENGINE
DRIVING TO MARYLAND FROM CHARLOTTE NC. I WAS ON THE HWY GOING APPROX. 65. CAR COMPLETELY SHUT OFF, NO NOISE, NO WARNING. AS THE CAR SLOWED DOWN, I COASTED TO THE SIDE OF THE HWY TO A STOP. LOOKED DOWN AT THE GEAR SHIFT, IT WAS IN DRIVE. THE IGNITION WAS IN THE ON POSITION. I PUT ON THE BREAK AND PUT THE CAR IN PARK AND SHUT OFF THE IGNITION. WAITING A FEW SECONDS, I TURNED THE KEY. THE CAR STARTED UP AND THE CHIME WENT OFF. IT WAS THE CHIME THAT THE CAR MAKES WHEN YOU OPEN THE DOOR AND THE KEYS ARE STILL IN THE IGNITION.( A SERIES OF QUICK DINGS) I DIDN'T OPEN THE DOOR. ALL I DID WAS START THE CAR UP. I CONTINUED, NO PROBLEM. THE SAME THING HAPPENED AGAIN ON SATURDAY NOVEMBER 29TH, 2014 ON THE HIGHWAY GOING AROUND THE SAME SPEED. THE CAR JERKED SLIGHTLY AND SHUT OFF. THIS TIME IT WAS AT NIGHT. I COASTED TO THE EXIT THAT WAS COMING UP. HAD TROUBLE STEERING BECAUSE THE STEERING WENT OUT, HEAD LIGHTS DIMMED. CAR SLOWLY CAME TO A STOP AT THE TOP OF THE EXIT. SAME SITUATION. IGNITION ON, CAR IN DRIVE. I PUT MY FOOT ON THE BREAK AND PUT THE CAR IN PARK AND TURNED THE IGNITION OFF. TURNED THE IGNITION BACK ON. CAR STARTED UP AND THE CHIME THAT GOES OFF IF YOU OPEN UP THE DOOR WITH THE KEYS STILL IN THE IGNITION, WENT OFF AGAIN. THE SAME AS BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676120January 14, 2015
ELECTRICAL SYSTEM
FIRST OCCURRENCE - JULY 21, 2008 AT 35734 MILES: THE IGNITION KEY COULD NOT BE REMOVED AFTER IT WAS TURNED TO THE OFF POSITION NOR COULD IT BE TURNED TO THE ACCESSORY OR START POSITION. SATURN OF TROY, MI REPLACED THE HOUSING, IGNITION CYLINDER AND KEYS. COST WAS COVERED BY WARRANTY. 2ND OCCURRENCE - JUNE 21, 2011 AT 57550 MILES: REPEAT OF 1ST OCCURRENCE. SUBURBAN CADILLAC BUICK OF TROY, MI REPLACED THE IGNITION CYLINDER AND KEYS. SINCE I HAD PURCHASED A EXTENDED WARRANTY, MY COST WAS $100.00. 3RD OCCURRENCE - SEPTEMBER 28, 2012 AT 63,597MILES: INTERMITTENTLY IGNITION KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH WITHOUT A LOT OF JIGGLING AND FORCE. TECHNICIAN AT SUBURBAN CADILLAC BUICK STATED THAT WE WERE NOT TURNING THE KEY FAR ENOUGH TO RELEASE IT FROM THE IGNITION. NO ACTION WAS TAKEN AT THAT TIME. 4TH OCCURRENCE - NOVEMBER 3, 2014 AT 75778 MILES: AFTER HEARING A REPORT CONCERNING A GM RECALL FOR VEHICLES WHICH ALLOWED REMOVING THE IGNITION KEY WHILE THE ENGINE IS RUNNING, I ATTEMPTED AND WAS ABLE TO DO THIS ON MY VUE. I WENT TO SUBURBAN CADILLAC BUICK WHERE THE TECHNICIAN CONFORMED THAT THIS WAS A FACT. HE CHECKED THE VIN AGAINST THE RECALL DATA BASE AND INFORMED ME THAT VUE WAS NOT ON THE LIST BUT THAT I SHOULD HAVE THE REPAIR MADE. THE PARTS HAD TO BE ORDERED AND THE REPAIR WAS MADE ON DECEMBER 15, 2014. THE IGNITION LOCK CYLINDER AND (2) KEYS WERE REQUIRED. TOTAL COST: $330.36.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672432January 14, 2015
AIR BAGS, STEERING, ELECTRICAL SYSTEM:IGNITION:SWITCH, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2007 SATURN VUE HYBRID. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED BUT THE FAILURE CONTINUED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS EMITTING FROM THE WINDSHIELD WIPER SWITCH. THE SWITCH WAS REPLACED HOWEVER, THE STEERING WHEEL WOULD MALFUNCTION MAKING THE STEERING WHEEL DIFFICULT TO TURN. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED. NO FURTHER DETAILS OF THE CRASH WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672436January 14, 2015
ELECTRICAL SYSTEM
OUR KEY STARTED STICKING IN THE IGNITION AND WE WOULD BE STRANDED UNTIL WE COULD FINALLY GET THE KEY TO TURN. ONCE THE KEY IS TURNED AND CAR IS RUNNING, KEY WILL FALL OUT OF THE IGNITION AND ONTO THE FLOOR WHILE DRIVING!! NOW THE IGNITION DOES NOT TURN ALL THE WAY OFF AND MUST BE SHUT OFF AND THE KEY REMOVED AT THE ACCESSORIES POSITION, WHICH LEAVES LIGHTS ON AND RADIO, AND DOORS BEEPING. IT IS EXTREMELY STRESSFUL TO HAVE THE KEY FALL OUT OF THE IGNITION WHILE DRIVING, BUT TO ALSO NOT BE ABLE TO COMPLETELY SHUT OUR CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Vue