Saturn Vue Complaints

2,395 consumer complaints on file.

#10066136April 14, 2004
SUSPENSION:FRONT, ELECTRICAL SYSTEM
I HAVE HAD MY 2002 SATURN VUE FOR A LITTLE OVER A YEAR AND A HALF. THE PROBLEMS ACTUALLY STARTED AFTER ABOUT THREE MONTHS OF MY PURCHASE DATE. I HAVE CONTINUOUSLY HAD PROBLEMS WITH THE ENGINE LIGHT COMING, NEVER FOR THE SAME PROBLEM TWICE. THE ENTIRE COMPUTER HAD TO BE REPLACED ABOUT SIX MONTHS AGO, BUT IS CAUSING ME PROBLEMS AGAIN. I JUST PICKED IT UP LAST NIGHT AFTER THE PROBLEM WAS SUPPOSEDLY FIXED; THE LIGHT CAME BACK ON AGAIN THIS MORNING. THIS IS THE SEVENTH TIME I HAVE HAD PROBLEMS DEALING WITH THE ENGINE LIGHT. I ALSO HAVE HAD NUMEROUS PROBLEMS WITH THE FRONT-END SUSPENSION SYSTEM. THE TORSION BAR LINKS HAVE BEEN REPLACED TWICE, THE TORSION BAR BUSHINGS TWICE. THE LATEST INCIDENT HAPPENED A WEEK AGO AFTER THE SUSPENSION WAS SUPPOSEDLY FIXED. THE DEALERSHIP HAD PUT THE WRONG SIZE OF BUSHING ON THE TORSION BAR; IT CAME FLYING OFF WHILE TURNING INTO A PARKING LOT. THIS COULD HAVE POSED A PROBLEM IF THE PART WERE TO HIT ANYONE. MY WARRANTY IS ALMOST UP AND I AM AFRAID THAT I WILL BE STUCK PAYING FOR ALL OF THESE MANUFACTURING DEFECTS. I HAVE DONE RESEARCH AND KNOW FOR A FACT THAT MANY OTHER PEOPLE HAVE HAD THESE SAME PROBLEMS. I HAVE NOTIFIED SATURN CORP., BUT REALLY DID NOT GET ANYWHERE. THEY SENT ME A CHECK FOR ONE MONTHLY PAYMENT, HARDLY COMPENSATION FOR HAVING TO DRIVE TO THE DEALERSHIP TWELVE TIMES WITHIN ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066157April 14, 2004
AIR BAGS, AIR BAGS:FRONTAL, STRUCTURE:BODY:ROOF AND PILLARS, POWER TRAIN:AXLE ASSEMBLY, WHEELS
AS I WAS DRIVING ON THE HIGHWAY, MY VEHICLE DRIFTED ONTO THE GRASSY SHOULDER. WITHOUT HITTING MY BRAKES, I STEERED BACK ONTO THE ROAD. THE REAR END OF MY VEHICLE FISH-TAILED SLIGHTLY. AS THIS WAS HAPPENING, THE DRIVER'S BACK WHEEL BENT UNDERNEATH THE VEHICLE CAUSING IT TO ROLL OVER, PASSENGER SIDE FIRST, ONTO THE SIDE OF THE HIGHWAY. DURING THE ROLL-OVER, NONE OF MY AIRBAGS DEPLOYED, BOTH DRIVER- SIDE TIRES BLEW, BOTH AXLES BENT, THE TOPS OF THE PASSENGER-SIDE DOORS CRUMPLED, THE PASSENGER-SIDE WINDOWS SHATTERED, AND THE ROOF CRUMPLED LIKE A CRUSHED ALUMINUM CAN. I RECEIVED NUMEROUS INJURIES, INCLUDING NECK/BACK/SHOULDER STRAINS, BROKEN RIBS AND DAMAGE TO MY RIGHT KNEE AND ANKLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10065885April 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TWICE (JULY/2003 AND APRIL/2004) MY SATURN VUE VTI TRANSMISSION HAS FAILED. IN APRIL, THE TRANSMISSION FAILED IN HIGHWAY DRIVING. WAS MOVING ALONG ABOUT 55 MPH IN MODERATE STATE HIGHWAY TRAFFIC AND THE TRANSMISSION STARTED GRINDING AND VEHICLE LOST ALL POWER. WAS NOT ABLE TO RECOVER ANY POWER. IN 2003, I WAS ABLE TO DROP THE SHIFTER INTO A LOWER GEAR (I) WHICH INCREASED POWER TO THE POINT WHERE I COULD CONTROL VEHICLE. SATURN'S SOLUTION IS TO EXTEND WARRANTY BUT I HAVE REAL CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065757April 8, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WASHER NOZZLE DISC POPS OUT OF ITS NOZZLE ASSEBLY MAKING THE WINDSHIELD FLUID SPRAY PUR OUT RATHER THAN PROPERLY SPRAY THE WINDSHIELD INORDER TO PROPERLY CLEAR THE VIEWING AREA. EPECIALLY NEEDED DURING WINTER SEASON OF SALT/SLUSH SPRAY FROM FORWARD VEHICLE ON ROAD/HWY OPERATION. (BASICALLY THE VEHICLE IN FRONT OF YOUR VEHICLES TIRES SPRAYS SALT/SLUSH SPRAY UP ON YOUR WINDSHIEL, AND WITHOUT THE WINDSHIELD SPRAYER WORKING CORRECTLY YOU CAN'T SEE THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064430April 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONTINUOUS PROBLEMS WITH VTI TRANSMISSION. EXPERIENCE A NUMBER OF DIFFERENT PROBLEMS, THE MOST NOTEWORTHY IS AN INTERMITTENT HESITATION, USUALLY WHEN PULLING OUT INTO TRAFFIC. HAS NEARLY CAUSED SEVERAL ACCIDENTS. SATURN DEALERSHIP DOESN'T KNOW WHAT TO DO WITH IT, SATURN CORPORATE LINE IS NO HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062067April 1, 2004
POWER TRAIN
VEHICLE LOST POWER WHEN ACCELERATING TO MAKE A LEFT TURN. ALMOST HAD COLLISION FROM ONCOMING VEHICLE. VEHICLE HESITATED AGAIN WITH LOSS OF POWER WHILE ATTEMPTING TO ACCELERATE VEHICLE TO SPEED. TOOK TO DEALER AND WAS ADVISED IT WAS THE VTI TRANSMISSION AND THEY WERE AWARE OF THE PROBLEM. THEY SERVICED THE TRANSMISSION AS PER SERVICE BULLETIN, HOWEVER, THE FOLLOWING DAY SAME HESITATION WHEN ACCELERATING WITH LOSS OF POWER. NEXT STEP WAS TO REPLACE TRANSMISSION AS PER DEALERS COMMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064105March 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE STALLS IN TRAFFIC, RENDERING IT A SAFETY HAZZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064752March 22, 2004
STEERING:LINKAGES:ROD:RELAY:CONNECTING
WHILE THE HOOD ROD WAS HOLDING THE HOOD UP, A STRONG WIND BLEW THE HOOD AWAY FROM THE ROD. THE HOOD CAME DOWN AND CAUSE THE HOOD TO HIT THE DRIVERS FINGER AND DAUGHTERS NECK. THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10062642March 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONTINUOUSLY VARIABLE TRANSMISSION OF A 2003 SATURN VUE VTI STARTED TO MAKE SCREAMING NOISES, WHEN ACCELERATING UP A RAMP ONTO A HIGHWAY. THE VEHICLE COULD ONLY ENTER THE HIGHWAY AT A REDUCED SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063199March 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 25 MPH CONSUMER HEARD A LOUD GRINDING NOISE COMING FROM THE TRANSMISSION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063101March 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DISENGAGES AND LOOSES POWER. THIS CAUSES THE VEHICLE TO DECELERATE TO A COMPLETE STOP. THIS OCCURS WHEN VEHICLE GOES OVER A BUMP OR AN IMPERFECTION IN THE ROAD WHILE ACCELERATING. ALTHOUGH THE DEALERSHIP IS AWARE OF THE FAILURE A REMEDY HAS NOT BEEN FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061914March 11, 2004
SUSPENSION
THE CAR PULLS TO THE RIGHT WHEN ACCELERATING. THIS HAPPENS FROM A STOP AS WELL AS WHEN AT HIGHWAY SPEEDS. I FEEL IT IS VERY UNSAFE AND COULD CAUSE AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061955March 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY SATURN VUE HAS A VIBRATION/SHUDDER AT VARIOUS SPEEDS WHICH IS CAUSED BY A PROBLEM WITH THE VTI TRANSMISSION AND WHICH STARTED AT ABOUT 6,600 MILES. THIS IS A WELL-KNOWN PROBLEM WITH THE VEHICLE AND TRANSMISSION. CALLED MY DEALER AND HE OFFERED TO REPLACE THE TRANSMISSION SINCE SO MANY VTI TRANSMISSIONS HAVE FAILED. THE DEALER SAID THAT THEY HAVE REPLACED ABOUT 6 VTI TRANSMISSIONS ALREADY (AND THAT'S ONLY ONE DEALER) SO PROBABLY HUNDREDS OT VTI TRANSMISSIONS HAVE HAD TO BE REPLACED NATIONWIDE. MY VUE HAS HAD TWO RECALLS FOR THE VTI--INCLUDING REPLACEMENT OF BOLTS AND A SOFTWARE UPGRADE. THE CONSTANTLY VARIABLE TRANSMISSION (VTI) HAS BEEN A PROBLEM TRANSMISSION EVER SINCE IT WAS INTRODUCED IN THE NEW 2002 VUE AND HUNDREDS OF OWNERS HAVE HAD PROBLEMS. THE VTI TRANMISSION WAS DELAYED SEVERAL TIMES BECAUSE OF PRE-PRODUCTION PROBLEMS. NOW THOUSANDS OF SATURN VUE OWNERS HAVE MANY TRANSMISSION PROBLEMS, INCLUDING ON-THE-ROAD TRANSMISSION FAILURES WHICH IS DANGEROUS. THIS IS A PROVEN DEFECTIVE TRANSMISSION WHICH HAS AN IMPACT ON SAFETY AS WELL AS RESALE VALUE AND/OR SALEABILITY OF THE VEHICLE. SATURN NEEDS TO EITHER BUY BACK THOSE VUE'S WITH VTI' TRANSMISSIONS OR OFFER TO REPLACE THE VEHICLE WITH A NON-VTI TRANSMISSION MODEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056134March 11, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN PULLING OUT FROM A STOP STEERING WHEEL PULLED TO THE RIGHT. TOOK VEHICLE TO DEALER, AND DEALER DETERMINED THERE WAS TOO MUCH TIRE PRESSURE. AFTER RELEASING SOME TIRE PRESSURE THE PROBLEM RECURRED. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060825March 9, 2004
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AIR CONDITIONER COMPRESSOR FAILED WITHOUT WARNING AT 42,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060614March 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
DURING ACCELERATION AND WHILE THE GAS PEDAL IS DEPRESSED, THE CAR RAPIDLY DECELERATES FOR APPROXIMATELY ONE OR TWO SECONDS AND MAINTAINS A SLOW SPEED BEFORE AGAIN RESPONDING TO THE DRIVER'S INPUT. THERE IS NO STALLING. TIME OF DAY AND TEMPERATURE APPEAR TO HAVE NO AFFECT. ENGINE TEMPERATURE ALSO APPEARS TO HAVE NO AFFECT. THIS HAS HAPPENED TO ME 5 TIMES IN 10 DAYS. TWICE THE SITUATION CREATED A NEAR-TRAGIC RESULT. THIS IS A VUE WITH A VTI TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060588March 6, 2004
ELECTRICAL SYSTEM:HORN
THE HORN ON MY 2003 SATURN VUE IS IMPOSSIBLE TO FIND IN AN EMERGENCY. UNLESS YOU PRESS WITH YOU THUMB EXACTLY ON THE HORN SYMBOL, IT WILL NOT BLOW. THE DEALER AND I BOTH TRIED BY HITTING THE SPOT WITH OUR FIST. SOMETIME IT BLOWS AND SOMETIMES IT DID NOT. EVERYTIME IT BLEW WHEN YOU PRESS EXACTLY ON THE HORN SYMBOL WITH YOUR THUMB. I WAS TOLD THIS WAS NORMAL. IN AN EMERGENCY, FINDING THAT EXACT PLACE ON THE STERLING WHEEL IS DIFFICULT. I HAVE HAD AT LEAST 4 INCIDENTS WHERE AN ACCIDENT ALMOST OCCURRED BECAUSE I COULD NOT FIND THE HORN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060270March 3, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
SEVERAL PROBLEMS - GAS GAUGE NOT WORKING, NUMEROUS RATTLES AND SQUEAKS, WEIRD ENGINE NOISES, THERMOSTAT OUT, MISC WARNING LIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060292March 3, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL AND BRAKE PEDAL SEEM TO BE TOO CLOSE. WHEN BACKING UP PEDALS ARE TOO CLOSE CAUSING CONFUSION. L
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10059509February 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 35 MPH VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER, AND TECHNICIAN DETERMINED THAT AUTOMATIC TRANSMISSION WAS BUILT WITH THE VIT WHICH CONTROL THE WHEEL TRACTION. CONSUMER INDICATED THERE IS NO INFORMATION IN THE MANUALS BOOK WHAT TO DO IN THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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