Saturn Vue Complaints

2,395 consumer complaints on file.

#10089561August 24, 2004
SUSPENSION:REAR
WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD COLLISION. AS RESULT OF THE COLLISION REAR SUSPENSION COLLAPSED. INSURANCE COMPANY INDICATED TO THE CONSUMER VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED. CONSUMER HAS PICTURE OF THE ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088420August 23, 2004
SUSPENSION:REAR
MY WIFE WAS TRAVELLING NORTH ON INTERSTATE RT 83 TOWARDS YORK, PA IN OUR 2003 SATURN VUE. THE WEATHER WAS LIGHT RAIN WITH THE TEMPERATURES IN THE LOW TO MID 30'S. THE TIME OF DAY WAS AROUND NOON. WITHOUT WARNING, SHE LOST CONTROL OF THE VEHICLE. IT ROLLED OVER, RESTING ON THE PASSENGER-SIDE FACING ONCOMING TRAFFIC. I VIEWED THE VEHICLE AFTER THE ACCIDENT. THE DRIVER-SIDE REAR WHEEL WAS CROOKED, AS IF THE REAR AXLE WERE BENT. HOWEVER, THERE WAS NO DAMAGE TO THE DRIVER-SIDE OF THE VEHICLE. I THOUGHT THAT WAS VERY UNUSUAL TO HAVE A BENT REAR WHEEL WITH NO DAMAGE ON THAT SIDE OF THE VEHICLE. NOW I'M WONDERING IF THE WHEEL COLLAPSE DEFECT IS WHAT CAUSED OUR SATURN VUE TO ROLL OVER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10089241August 18, 2004
EXTERIOR LIGHTING:HEADLIGHTS
INTERMITTENTLY WHILE DRIVING AT NIGHT THE HEADLIGHTS FAILED. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE , AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED , AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086975August 16, 2004
SUSPENSION:REAR
ON JULY 28, 2004, DRIVING EAST ON HWY 221 TOWARD MARATHON, NY WHEN I PASSED OVER A FLOODED SECTION OF ROAD IN A 2003 SATURN VUE. THE VEHICLE SPUN AND ROLLED OVER TWICE. I HAVE SINCE RECEIVED A RECALL NOTICE FROM SATURN SECONDARY TO POSSIBLE SUSPENSION FAILURE AND ROLLOVER RISK. THE CAR IS BEING HELD BY MY INSURANCE COMPANY, USAA AUTO, AT CO-PART, 46 ZUK PIERCE ROAD, CENTRAL SQUARE, NY 13036. THE STOCK NUMBER IS 681194. I WOULD LIKE TO KNOW WHETHER SUSPENSION FAILURE CONTRIBUTED TO THIS ROLLOVER ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10087013August 16, 2004
SUSPENSION:REAR
I WRECKED A SATURN VUE GOING 55 MILES AN HOUR WHEN THE CAR BEGAN TO SWAY THEN SLDING TO THE LEFT HITTING A DITCH GOING AIRBORN ROLLING OVER SEVERL TIMES HITTING THE MOUNTAIN WITH THE DRIVERS SIDE AND ENDED ON THE DRIVER SIDE. THE REAR TIRE BROKE OFF THE BENT UNDER THE CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10089154August 16, 2004
SUSPENSION:REAR
PROBLEMS WITH THE 2002 SATURN VUE SUSPENSION.*MR WHILE DRIVING THE CONSUMER WAS HIT BY A VEHICLE WHICH WAS GOING ABOUT 30 MPH THROUGH A RED LIGHT. INITIALLY THE CONSUMER HAD CONTROL OF THE VEHICLE THEN IT SUDDENLY PULLED THEN THE CONSUMER LOST CONTROL. AS A RESULT THE VEHICLE FLIPPED TWICE. ALTHOUGH THE VEHICLE WAS TOTALED, THE CONSUMER WAS NOT BADLY INJURED. THE CONSUMER WONDERS IF THE REAR SUSPENSION WAS THE CAUSE OF THE PROBLEM. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10086682August 12, 2004
SUSPENSION:REAR
BARK ON 5/15/2004 I NOTICED THE REAR DRIVER SIDE TIRE ON OUR 2003 SATURN VUE WITH UNEVEN WEAR. THE PASSENGER SIDE WAS ALSO BUT NOT AS BAD. TOOK CAR INTO SATURN THEY SAID WE MUST HAVE HIT SOMETHING AND BENT SOME PART OF THE REAR SUSPENSION CAUSING THE TIRE TO GO OUT OF ALINEMENT. MY WIFE DRIVES THIS CAR AND DOESN'T REMEMBER HITTING THING LET ALONE SOMETHING THAT COULD BEND METAL. THEY CHARGE US $324.63 TO REPAIR AND REPLACE ONE TIRE. THEY SAID THAT WARRENTEE DID NOT COVER THIS. NOW I SEE THAT A TEST CAUSED THE REAR SUSPENTION TO BEND AND THEY HAVE A RECALL. THEY WON'T TELL ME WHAT THEY ARE GOING TO DO, AND I NOT REALLY SURE JUST WHAT THEY REPLACED LAST TIME, THIS MIGHT BE RELATED? I STILL NEED TO REPLACE THE PASSENGER SIDE TIRE, AS SOON AS I CAN AFFORD A NEW ONE, BUT I THINK THIS MIGHT BE RELATED TO THE RECALL. IF SO IS SATURN LIABLE FOR THE PAST REPAIRS? HOW CAN I FIND OUT WHAT THEY INTEND TO REPLACE IN THE RECALL? THANKS FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086625August 11, 2004
SUSPENSION:FRONT:SPRINGS:TORSION BAR
WE HAVE HAD THE TORSION BAR SUPPORT REPLACED 3 TIMES IN OUR 2003 SATURN VUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087460August 9, 2004
SUSPENSION:REAR
VEHICLE WAS RECALLED, AND THERE WILL BE 45-60 DAYS BEFORE THE PART WILL BE AVAILABLE, THEY WILL SEND CONSUMER A LETTER. MANUFACTURER STATED TO CONSUMER THEY DID NOT HAVE TO DO RECALL REPAIRS ON THE . REAR SUSPENSION SEAL. THEY WERE NOT FORCED TO DO THIS, AND THEY WOULD NOT DO IT ON THEIR OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087471August 9, 2004
SUSPENSION:REAR
VEHICLE WAS RECALLED, AND IT WILL BE 45-60 DAYS BEFORE THE PART WILL BE AVAILABLE, THEY WILL SEND HER A LETTER. MANUFACTURER STATED TO CONSUMER THAT THEY DID NOT HAVE TO DO RECALL REPAIRS ON THE . SUSPENSION SEAL. THEY WERE NOT FORCED TO DO THIS, AND WOULD NOT DO IT ON THEIR OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087543August 9, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 25 MPH CONSUMER HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE. WHILE TURNING RIGHT VEHICLE SWERVED TO THE LEFT. CONSUMER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10086387August 8, 2004
AIR BAGS, STEERING:COLUMN
DIRT SUPPOSEDLY GOT IN MY STEERING WHEEL CASE AND HAS DAMAGED A COIL, NOW MY HORN BARELY WORKS AND MY AIR BAG IS AT RISK. SATURN WILL NOT REPAIR WITHOUT A COST OF $378.00 AND THE CAR IS 2YRS OLD ONLY THIS MONTH. I DRIVE THE CAR BACK AND FORTH TO WORK WITH THE AIR ON..AND DUST IN THE CASE PUTS MY LIFE IN DANGER WITHOUT THE POSSIBIITY OF AN AIRBAG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086295August 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
SECOND COMPLAINT: ATTEMPTING TO LEAVE WORK, AT BUSY INTERSECTION ATTEMPTED TO PULL INTO INTERSECTION. VUE HESITATED, DROPPED ALL POWER, RPM'S STUCK AT ABOUT 4000 AGAIN, HAD ACCELERATOR PUSHED TO THE FLOOR AND IT ACTED LIKE IT WAS STALLING AND WOULD BARELY MOVE. DID THIS FOR APPROXIMATELY 20 SECONDS BEFORE IT FINALLY STARTED ACCELERATING AGAIN. LUCKILY OTHER DRIVERS CAME TO A STOP AND AVOIDED HITTING ME. THE SATURN VUE WITH VTI IS A DANGER ! THE ONLY FIX SATURN HAS FOR IT IS TO FLUSH THE TRANSMISSION, RECALIBRATE AND ADD TRANSMISSION ADDITIVE. THIS ONLY HELPS FOR ABOUT A WEEK OR SO AND IT STARTS AGAIN. I CAN NOT PARK IN GRAVEL, DIRT OR GRASS BECAUSE THE TRANSMISSION WILL SHUT DOWN AND IT WILL NOT GO IN DRIVE. I CAN NOT PARK ON ANYTHING MORE THAN A 4% INCLINE OR THE TRANSMISSION WILL SHUT DOWN AND IT WILL NOT MOVE IN DRIVE. THESE VEHICLES NEED RECALLED AS THEY POSE A SERIOUS SAFETY HAZARD ON THE HIGHWAY. MY DAUGHTER AND I HAVE NARROWLY ESCAPED ACCIDENTS 3 TIMES IN THIS VEHICLE !*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086221August 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
'03 SATURN VUE 4 VTI PURCHASED 6/03. SOON AFTER, FAILED TO GO IN DRIVE AT WORK. WOULD GO IN REVERSE BUT NOT MOVE IN DRIVE. SATURN GARAGE (LESS THAN A MILE FROM MY EMPLOYER) & SERVICE MANAGER & A TECH. CAME & DROVE IN REVERSE UNTIL FINALLY WENT IN DRIVE. TOOK TO GARAGE. THEY FLUSHED THE TRANSMISSION & TOP OFF FLUIDS. TOOK VEHICLE HOME & LATER LEAVING WORK, CAR WAS STUCK & WOULD NOT GO IN DRIVE. IT DID NOT MOVE & FRONT WHEELS DID NOT TURN. COWORKERS PUSHED ME UNTIL IT STARTED TO MOVE SLUGGISH IN DRIVE. IT SPUTTERED DOWN THE ROAD TO THE GARAGE. EACH TIME I TRIED TO ACCELERATE FROM A STOP THE CAR WOULD HESITATE, ALMOST STALL FOR SEVERAL SECONDS & RMP'S STUCK AT 4000. THEY FLUSHED THE TRANSMISSION, RECALIBRATED & ADDED TRANSMISSION ADDITIVE. I TOOK THE CAR HOME & WHILE I WAS PULLING INTO THE BUSIEST INTERSECTION IN NORTH CENTRAL WV IT FAILED TO ACCELERATE, RPM'S STUCK AT 4000 & SPUTTERED THRU THE INTERSECTION AT 10 MPH, OTHER VEHICLES HAD TO BRAKE HARD TO AVOID A REAR END COLLISION. I WAS SCARED & DAUGHTER WAS CRYING IN THE BACK AS OTHER DRIVERS BLEW HORNS & GAVE OBSCENE GESTURES. BACK TO GARAGE THE NEXT MORNING. TRANSMISSION FLUSHED, RECALIBRATED, ADDITIVE ADDED. 7/18/04 ON A BUSY HIGHWAY IN PA (INTERSTATE 279) DURING HEAVY TRAFFIC,TRIED TO ACCELERATE, RPM'S STUCK AT 4000, SLOWED TO 50MPH & OTHER VEHICLES SLAMMED ON BRAKES BEHIND ME. HAD ACCELERATER TO FLOOR & IT SPUTTERED FOR 1MILE AT 50MPH. PUMPED ACCELERATOR SEVERAL TIMES, FINALLY CAME OUT OF 4000RPM & STARTED TO REGAIN SPEED. I HAD TO PULL OFF THE ROAD TO REGAIN COMPOSURE BEFORE CONTINUING ON. 8/10/04, I HAVE ANOTHER APPT. TO HAVE TRANSMISSION LOOKED AT. I AM AFRAID TO DRIVE THIS CAR. CONTACTED SATURN & GEORGIA MCCONVILLE OF CUSTOMER ASSISTANCE CENTER CONTACTED THE LOCAL SERVICE DEPT. SHE ADVISED IN HER REPLY "WE NEED TO GIVE RON (SERVICE MANAGER) THE OPPORTUNITY TO ADDRESS ANY ISSUES YOU ARE CURRENTLY HAVING. CERTAINLY IF THIS VISIT DOES NOT ADDRESS THE CONCERN PLEASE DO NOT HESITATE TO CONTACT US." *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087452August 4, 2004
TIRES
E-MAIL REGARDING ROLL OVER TIRE PRESSURE. *MR *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087109August 3, 2004
POWER TRAIN:AXLE ASSEMBLY
WHILE TURNING CONSUMER HEARD A LOUD GRINDING NOISE. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE REAR AXLE. HOWEVER, PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087127August 3, 2004
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
CONSUMER HAD THE AIR BAG MODULE REPLACED FOUR TIMES. DEALER SIMPLY CONTINUED TO REPLACE THE DEFECTIVE AIR BAG MODULE, BUT DID NOT SOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082914July 29, 2004
SUSPENSION:REAR
HAD VERY SIGNIFICANT SWAYING BACK & FORTH WHILE TRAVELING ON I-95 AT 70 MPH ON 4 OR 5 DIFFERENT OCCASIONS. DIDN'T HAPPEN ALL THE TIME BUT DID HAPPEN GOING DOWN TO FL AND ALSO RETURNING BACK FROM FL. ONLY NOTICEABLE AT HIGH SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083815July 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH ON A RAINY DAY CONSUMER APPLIED THE BRAKES TO SLOW DOWN THE SPEED, BUT THE BRAKES FAILED. VEHICLE ROLLED DOWN TWICE, AND LANDED UPSIDE DOWN ON AN EMBANKMENT. UPON IMPACT, AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087662July 28, 2004
POWER TRAIN
PROBLEMS WITH TRANSMISSION ON 2003 SATURN VUE. *MR THE CONSUMER WAS BACKING OUT OF THE DRIVEWAY ONTO HE MAIN ROAD AND THE VEHICLE DIED IN THE STREET. TWO DAYS LATER THE CONSUMER FOUND THAT THE VEHICLE NEEDED A TRANSMISSION. SIX WEEKS LATER THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. THERE WERE NO WARNING LIGHTS WHEN THE TRANSMISSION DIED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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