Saturn Outlook Complaints

1,352 consumer complaints on file.

#10470873August 16, 2012
AIR BAGS
SERVICE AIR BAG INDICATOR MESSAGE KEEPS COMING ON AND THEN GOING OFF WHILE I AM DRIVING CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470212August 11, 2012
STRUCTURE
THIS VEHICLE HAS A PROBLEM WITH LEAKING WATER WHEN IT RAINS! WATER WILL LEAK FROM THE SUNROOF AND POOL IN THE PASSENGER FRONT SEAT FOOT WELL. IT WILL FILL THE GLOVE BOX AND THE FOOT WELL. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE PROBLEM EVERY YEAR SINCE IT HAS BEEN OWNED BY US. WE RECENTLY WERE OUT OF TOWN AND HAD TO LET THE VEHICLE SIT OUTSIDE WHILE WE WERE AWAY. WHEN WE ARRIVED BACK FROM OUR TRIP THE VEHICLE WAS FILLED WITH WATER IN THE FOOTWELL OF THE PASSENGER SIDE. ALL OF THE WINDOWS WERE STEAMED UP, AND THE TEMPERATURE OUTSIDE WAS AROUND 95 DEGREES, SINCE THEN IT HAS CONTINUED TO RAIN AND I HAVE HAD TO SHOP VAC OUT THE STANDING WATER. THE BIGGEST PROBLEM IS THE MOLD THAT HAS BEGUN TO GROW IN THE CAR. THE GLOVE BOX HAS FILLED WITH WATER AND RUINED EVERYTHING IN IT. THERE HAVE BEEN MULTIPLE WARNING LIGHTS THAT HAVE COME ON SINCE SUCH AS "CHECK AIRBAGS" WHICH I HAVE PERSONALLY SEEN WATER LEAK FROM. THIS IS NO LONGER A SAFE VEHICLE FOR ME, MY WIFE , OR MY THREE YOUNG CHILDREN. I HAVEN'T BEEN ABLE TO REACH ANYONE OTHER THAN THE DEALER TO EXPRESS MY CONCERN. I LOVE THE VEHICLE BUT MY FAMILY'S HEALTH IS PRIORITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470187August 10, 2012
ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES
OWNER NOTICED A WHINING NOISE WHEN TURNING AT LOW SPEEDS. DEALER DIAGNOSED A FAILED STEERING RACK (PINION), LEAKING POWER STEERING PUMP, AND LEAKING WATER PUMP. VEHICLE WAS PURCHASED NEW IN 2009 AND CURRENTLY HAS 39,000 MILES (NO LONGER UNDER BUMPER TO BUMPER WARRANTY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469168August 4, 2012
STEERING, ELECTRICAL SYSTEM
IF YOU DRIVE THIS SATURN THROUGH A PUDDLE AFTER A RAINSTORM, THE POWER FAILURE LIGHT COMES ON, THE POWER STEERING STOPS WORKING AND THE CAR IS VERY DIFFICULT TO STEER...THIS ALMOST CAUSED A CRASH IN A RESIDENTIAL STREET. THE TEMP GAUGE ALSO GOES UP HIGHER THAN NORMAL AND THE LIGHTS DIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468952August 2, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHO ADVISED THAT THE DRAINS IN THE PILLARS WERE CLOGGED, CAUSING A SHORT IN THE FUSE BOX. THERE WAS ALSO MOLD AND WATER UNDER THE FRONT DRIVER AND PASSENGER SIDES OF THE FLOORBOARD CARPET. THE MECHANIC STATED THE FUSE BOX WOULD HAVE TO BE REPLACED AND THE WIRING HARNESS WOULD HAVE TO BE CLEANED. THE CARPET WOULD ALSO NEED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED A STRONG FISHY ODOR IN THE VEHICLE, WHICH ALSO STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE CONTACT WAS ADVISED THAT THE VEHICLE WAS EQUIPPED WITH AN INCORRECT BATTERY. THE BATTERY WAS REPLACED. THE CONTACT STATED THE BATTERY WAS THE ORIGINAL BATTERY WHEN THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468390July 31, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THE CAR HAS A DEFECT IN WHICH THE AIR CONDITIONING HOSE DOES NOT DRAIN PROPERLY. WHEN THE HOSE BECOMES CLOGGED, THE WATER DRAINS INTO THE DASH AREA OF THE CAR, FILLING THE BLOWER MOTOR WITH WATER THE WATER, WHEN SATURATED, LEAKS INSIDE THE CAR, ONTO THE FLOORING. THE WATER THEN SITS IN ELECTRICAL COMPONENTS AND SOAKS THE FLOOR PADDING AND OTHER WIRES ALONGSIDE THE FLOORING. THE PROBLEM HAS BEEN NOTED ON OTHER SATURN OUTLOOKS. THE PROBLEM HOWEVER, IS NOT NOTED IN THE OWNER'S MANUAL AS SOMETHING THAT REQUIRES MAINTENANCE (NOR IS MAINTENANCE SUGGESTED). THE DEALERSHIP THE CONTACT HAS TAKEN THE VEHICLE TO FOR SERVICE SINCE IT WAS PURCHASED, DID NOTE THAT IT IS A PROBLEM, AND NEEDS REGULAR FLUSHING. THEY QUOTED A PRICE OF $1500.00. UPDATED 08-16-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468402July 31, 2012
STRUCTURE
DURING A RAIN, WATER STARTED POURING OUT OF THE AIRBAG AND SEATBELT COVERS ON THE PASSENGER SIDE. WATER WAS LEAKING OUT OF HEADLINER BETWEEN WINDSHIELD AND DOOR. IT IS DRIPPING ALL THE WAY DOWN THE SIDE NEAR THE GLOVE COMPARTMENT ONTO THE FLOOR. I AM CONCERNED THAT OTHERS HAVE HAD THIS SAME ISSUE WITH NO RESOLUTION. I AM AFRAID THAT IT WILL DAMAGE THE ELECTRONIC COMPONENTS AND MAKE THE AIRBAGS AND SEATBELTS FAIL. PLEASE HELP GET THIS RECALLED!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468344July 30, 2012
AIR BAGS
THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY WHEN THERE IS SOMEONE SITTING IN THE PASSENGER SIDE FRONT SEAT. THE DEALERSHIP INFORMED ME THAT THE SENSOR HAS MALFUNCTIONED AND I NEED TO PAY $1200 TO REPLACE IT. AT 3 YEARS OLD AND BARELY 50K THE AIR BAGS NOT WORKING ON THE PASSENGER SIDE IS A BIG DEAL! THERE SHOULD BE A RECALL FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467758July 26, 2012
STEERING
MY 18 YEAR OLD DAUGHTER WAS RETURNING HOME WHEN SHE NOTICED THE STEERING BECAME VERY HARD TO USE. SHE MADE IT HOME SAFELY. I TOOK THE CAR OUT TO SEE WHAT WAS GOING ON AND WHEN I BACKED UP THE DRIVEWAY I COULDN'T TURN THE WHEEL WITHOUT GREAT EFFORT. AND IT GOT WORSE, IT JUST LOCKED UP. I WAS ADVISED THAT IT NEEDED POWER STEERING FLUID OR A NEW POWER STEERING PUMP. I DROVE IT TO NEAREST MECHANIC, STEERING LOCKED UP ON TURNS, HAD TO PULL OVER SEVERAL TIMES, AND TURN THE CAR OFF. THE MECHANIC IS WITHIN 3 MILES, NEAREST GM DEALER IS 40 MINUTES AWAY. HE REPLACED PUMP AND FLUID, CLEANED IT AS RECOMMENDED. HE TOOK IT FOR A TEST DRIVE AND THE STEERING FAILED AGAIN, ALMOST CAUSING AN ACCIDENT. HE WAS VERY UPSET. I AM CONTACTING GM. THIS PROBLEM HAS BEEN DOCUMENTED BY OTHER 2007 SATURN OUTLOOK OWNERS ON THIS SITE. THIS IS A VERY DANGEROUS ISSUE AND I CAN'T BELIEVE IT HAS NOT BEEN ADDRESSED. DOES SOMEONE HAVE TO DIE BEFORE IT IS? I HAVE AN UNSAFE AND UN DRIVABLE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466383July 18, 2012
POWER TRAIN
WHILE TRAVELING HOME FROM A VACATION, MADE A BRIEF STOP, ONCE THE CAR REACHED 35 MPH THE TRANSMISSION SLIPPED AND WE LOST ALL ABILITY TO ACCELERATE. ENGINE RPMS WOULD INCREASE WITH NO ACCELERATION, ENGINE TEMPERATURE SPIKED. COASTED TO A STOP ON SIDE OF ROAD AND CHECKED FLUID LEVELS.AFTER RESTARTING, HAD LOST 3RD, 5TH AND REVERSE. DROVE CAR 10 MILES IN 2ND GEAR TO ONLY REPAIR SHOP IN 50 MILE RADIUS. MECHANIC HOPED FOR BAD SOLENOID BUT UNFORTUNATELY THE ENTIRE TRANSMISSION WAS DAMAGED. 3 MONTHS OUT OF WARRANTY, GM WILL NOT ASSIST FINANCIALLY. NEW GM TRANSMISSION REPLACED IN VEHICLE $3200 LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465806July 16, 2012
STRUCTURE, ELECTRICAL SYSTEM
SUNROOF LEAKING WATER INTO THE PASSAGE COMPARTMENT AND DOWN THE FRONT FIREWALL AND GLOVE BOX COMPARTMENT. WATER ENTERED INTO THE COVER THAT HIDES THE FRONT A/C BLOWER MOTOR. MOTOR IS SITTING IN 1-2 INCHES OF WATER. MOTOR STARTING TO CORRODE AND STOPPED WORKING. LUCKY THERE WASN'T A FIRE. FOUND UTUBE VIDEO DESCRIBING HOW TO FIX THIS PROBLEM. REMOVED COVER TO BLOWER AND FREED UP BLOWER MOTOR CORROSION. ORDERED A REPLACEMENT BLOWER MOTOR. DRILLED 2 HOLES IN THIS COVER TO ALLOW FUTURE WATER COLLECTION A DRAINAGE ROUTE OUT OF THIS COVER. SUNROOF NEEDS RECALLED AND BLOWER MOTORS NEED RECALLED AS WELL. HTTP://YOUTU.BE/FNYKJLHUSXI COST TO REPAIR THIS WAS $78 FOR PART AND ABOUT 1 HOUR LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463454June 28, 2012
EXTERIOR LIGHTING
FRONT HEADLIGHT HARNESSES ARE MELTING. NO HEADLIGHT WORKING BECAUSE OF WIRES MELTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462586June 21, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, STEERING, SUSPENSION, ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE VEHICLE WOULD LOSE POWER AND DOWNSHIFT WITH AN ABNORMAL INCREASE IN RPMS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER UPDATED THE TRANSMISSION MODULE BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WITH A SIGNIFICANT LOSS OF FUEL MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000 AND THE FAILURE MILEAGE WAS 50,000. ..UPDATED 07/12/12 *BF THE CONSUMER STATED THE SENSOR CAMSHAFT, CYLINDER HEAD, BATTERY, WINDSHIELD WIPER MOTOR, AIR BAG WIRING HARNESS, POWER STEERING RACK AND GEAR, FRONT PADS AND ROTORS, GASKETS FOR INTAKE MANIFOLD, GASKET FOR REAR VALVE COVER, RIGHT FRONT STRUT, BOTH STRUT MOUNTS, ENGINE MOUNTS, LEFT FRONT STABILIZER LINK, HEADLIGHT HARNESS, TIMING BELT COVER SEAL, EXHAUST STUD, POWER STEERING PUMP, HOSE AND CLAMP, ALL HAD TO BE REPLACED. UPDATED 10/02/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461438June 13, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THE VEHICLE APPROXIMATELY 2 YEARS AGO AND I HAD TO CHANGE THE FRONT HEADLIGHT ABOUT ONE YEAR LATER. I COULD NOT FIGURE OUT HOW TO CHANGE A SIMPLE PART SO I RESEARCHED ONLINE AND WAS ABLE TO SUCCESSFULLY CHANGE THE BULB. THE BULB LASTED A FEW MONTHS AND THEN BLEW OUT AGAIN. I THOUGHT THAT I HAD A FAULTY $25-30 BULB SO I BOUGHT ANOTHER. I HAD TO RE-RESEARCH HOW TO CHANGE THE BULB AND THIS TIME I FOUND OUT THAT OTHER SATURN OUTLOOK OWNERS HAVE HAD THE SAME PROBLEM. I CHANGED THE BULB AND IT BURNED OUT AFTER ABOUT TWO WEEKS. I COULD THEN SEE THAT THE WIRE HARNESS THAT PLUGS INTO THE BULB WAS MELTED. I FEEL AS THOUGH THIS IS NOT GOOD AND HAS THE POTENTIAL TO START A FIRE. PLEASE DO SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461673June 13, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT AN AIR BAG MODULE NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V062000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460973June 7, 2012
EXTERIOR LIGHTING:HEADLIGHTS
LEFT HEADLIGHT NOT WORKING. PURCHASED REPLACEMENT BULB BUT WHEN OLD BULB WAS REMOVED FROM HARNESS I DISCOVERED THAT THE HARNESS CONNECTOR IS MELTED AT THE BULB TO HARNESS JUNCTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460232June 1, 2012
STEERING
WHILE DRIVING IN A MODERATE RAIN STORM TODAY, 6.1.12, AT 35 MPH, THE STEERING ON MY VEHICLE LOCKED UP AND FROZE AFTER DRIVING THROUGH A PUDDLE. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST FEW YEARS, BUT I DO NOT RECALL THE EXACT DATES SO I WILL REPORT TODAY'S DATE ONLY. THE STEERING WHEEL WOULD EVENTUALLY FREE AND RETURN TO NORMAL OPERATION AFTER ABOUT 10 SECONDS. ALSO, THERE IS A LOUD WHINING NOISE FROM THE STEERING BLOCK AND UNDER THE HOOD WHEN THIS OCCURS. THE NOISES SOUNDS LIKE THE POWER STEERING BELTS ARE SLIPPING DUE TO BEING SOAKED WITH WATER. THIS IS MY WIFE'S VEHICLE, WE HAVE TWO KIDS. THIS VEHICLE IS DRIVEN IN THE STATE OF FL WITH HEAVY, AND FREQUENT STORMS. THIS IS VERY TROUBLESOME AND SCARY AND I AM CONCERNED THIS LOSS OF STEERING WILL LEAD TO A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459732May 26, 2012
STRUCTURE, ELECTRICAL SYSTEM
THERE WAS A LEAK THAT SOAKED THE FRONT PASSENGER FLOOR. ENTIRE ELECTRICAL SYSTEM ULTIMATELY FAILED. INITIALLY CAR CONTINUED TO RUN WITH THE KEY REMOVED. SUBSEQUENT ATTEMPTS TO START VEHICLE RESULTED IN KEY STUCK IN IGNITION AND INABILITY TO START ENGINE; BATTERY ONLY SHOWS OUTPUT OF 4 VOLTS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458622May 15, 2012
EXTERIOR LIGHTING:HEADLIGHTS
STARTED VEHICLE AND NOTICED PASSANGER SIDE LOW BEAM WAS OUT CHECKED BULB AND THE LIGHT SOCKET WAS VERY HOT AND MELTED AROUND THE PLUG. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458220May 12, 2012
POWER TRAIN, ENGINE
ISSUE BEGAN AS A JERKY MOVEMENT IN REVERSE. A FEW DAYS LATER, HIGH ENGINE RPMS WERE NOTICED DURING ACCELERATION WHICH EVENTUALLY LED TO THE CHECK ENGINE LIGHT BEING LIT AND THE TRANSMISSION BEING DISENGAGED. NO GEARS WERE OPERATING AND CAR WAS ABLE TO BE PULLED OFF THE MAIN ROADS WITH NO INCIDENTS. MANY ONLINE FORUMS DESCRIBE A SIMILAR ISSUE WITH THE GMC ACADIA, CHEVROLET TRAVERSE, AND BUICK ENCLAVE AS WELL AND ACROSS SEVERAL MODEL YEARS FOR EACH VEHICLE. HTTP://REPAIRPAL.COM/TRANSMISSION-FAULT-ANDOR-CHECK-ENGINE-LIGHT-WITH-CODE-P0716-P0776-P0717-P0777-P2714-P2715-AN-459 HTTP://REPAIRPAL.COM/TRANSMISSION-FAULT-ANDOR-CHECK-ENGINE-LIGHT-WITH-CODE-P0716-P0776-P0717-P0777-P2714-P2715-AN-567 HTTP://REPAIRPAL.COM/CHEVROLET-TRAVERSE-2009/PROBLEMS HTTP://REPAIRPAL.COM/GMC-ACADIA-2007/PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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