Saturn LS Complaints

1,458 consumer complaints on file.

#10025456July 5, 2003
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I HAVE A SATURN L-SERIES VEHICLE. RECEIVED A LETTER ABOUT A DEFECT RELATING TO MOTOR VEHICLE SAFETY-FAILURE OF IGNITION CONTROL MODULE THAT MAY CAUSE DETERIORATION IN IDLE QUALITY, REDUCTION IN OVERALL ENGINE POWER AND THE VEHICLE MAY BE HARD TO START.CONTINUED OPERATION AFTER SUCH FAILURE MAY LEAD TO SECONDARY FAILURES OF THE CATALYTIC CONVERTER, OXYGEN SENSOR AND EXHAUST RESONATOR. FAILURE OF RESONATOR FAILURE MAY LEAD TO AN UNDERCAR FIRE WITHOUT PRIOR WARNING. THE COMPANY STATES IN THE JULY 2003 LETTER, THAT PARTS AVAILABILITY IS NOT SUFFICIENT TO PERFORM REPLACEMENTS AT THIS TIME. PROBLEM: I HAVE HAD THE ABOVE SITUATION TAKE PLACE TWICE SINCE I HAD THE CAR. IT STARTS OUT WITH A ROUGH IDLE ESPECIALLY DURING DAMP AND/OR COLD DAYS. THE POWER OF THE VEHICLE IS EXTREME. IT EITHER SEEMS TO BE GASPING FOR FUEL ETC. OR THE OPPOSITE HAS OCCURRED, WHERE THE VEHICLE SEEMS TO HAVE BURSTS OF UNUSUAL POWER WHILE ON THE HIGHWAY.WHEN THE VEHICLE FINALLY FAILED ON THE TWO OCCASIONS, IT WAS HARD TO START, LOST POWER, THE FUEL DIDN'T SEEM TO GET THROUGH AND THE VEHICLE SHOOK VIOLENTLY.TREVOSE OF SATURN TOOK CARE OF THE REPAIRS AT THAT TIME. I WAS TOLD THAT " THERE IS NO GUARANTEE IT WON'T HAPPEN AGAIN. I WAS TOLD TO THINK ABOUT EXTENDING MY CURRENT EXTENDED WARRANTY, AS IT WON'T BE COVERED IF IT HAPPENS AFTER THE CURRENT WARRSANTY RUNS OUT. SINCE THOSE TWO TIMES, I RETURNED THE VEHICLE TO SATURN IN TREVOSE AGAIN. I STATED THAT THE INITIAL SYMTOMS OF LOST POWER, ROUGH IDLE IN DAMP AND/OR COLD WEATHER WAS TAKING PLACE. BOTH TIMES I WAS TOLD THAT IT WAS CHECKED OUT AND NOTHING IS WRONG. I DO NOT FEEL COMFOTRTABLE DRIVING THIS VEHICLE. IT HAPPENED TWICE WITHOUT WARNING. EVEN THOUGH CERTAIN SYMPTOMS WERE PRESENT THE TIMES THE FAILURES TOOK PLACE, SATURN DID NOT TAKE THEM SERIOUSLY WHEN MENTIONED TO THEM. SINCE THOSE TWO TIMES, I HAVE PRESENTED THE SYMPTOMS TO THEM, AND THEY ONCE AGAIN TAKE THEM LIGHTLY. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025465July 5, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
ODI NUMBER IS 10025456 ALREADY SUBMITTED COMPLAINT FORM. I WANT TO CLARIFY DATES: FAULTY IGNITION MODULE ON 11/29/02 AND 3/10/03. ON 4/15/03 AND 5/10/03 TOLD BY SATURN OF TREVOSE THAT THE ROUGH IDLE THAT I FEEL AND THE LOSS OF POWER THAT I FEEL CANNOT BE DUPLICATED. THESE WERE THE EXACT SYMPTOMS THAT I FELT BEFORE THE IGNITION MODULES FAILED BOTH TIMES.TOLD THAT THIS PROBLEM CAN REOCCUR AT ANYTIME, IN PARTICULAR IN COLD OR DAMP WEATHER. PLEASE REFER TO FIRST COMPLAINT FORM SUBMITTED EARLIER ON 6/5/03.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023908June 27, 2003
ELECTRICAL SYSTEM
THE HEADLIGHTS ON MY 2001 SATURN L200 DIM AND FLICKER WHEN THE AIR CONDITIONER AND/OR FRONT WINDOW DEFOGGER ARE ENGAGED. THIS IS A DISTRACTION AT NIGHT AND DURING INCLEMENT WEATHER THAT HAS CAUSED ME TO BRIEFLY LOOSE SIGHT OF THE ROAD WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023799June 26, 2003
SUSPENSION:FRONT
FRONT END VIBRATION AND STEERING WHEEL SHAKES AT HIGHWAY SPEEDS. FEELS UNSAFE FO DRIVE. VEHICLE BROUGHT TO DEALER FOR REPAIR 7/16/01. AGAIN ON 6/23/03. PROBLEM CONTINUES TO PERSIST. REQUESTING GM SATURN LOOK CLOSELY AT THE PROBLEM, PROVIDE GUIDANCE TO DEALERSHIPS, AND INTERVENE ON BEHALF OF VEHICLE OWNERS. RECALL AFFECTED VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023729June 25, 2003
ELECTRICAL SYSTEM
ON A LOG ROAD TRIP, I HAD TO HAVE MY HEADLAMPS ON FOR AN EXTENDED PERIOD OF TIME. THE SWITCH(MULTIFUNCTION LEVER) GOT VERY HOT AND STARTED SMOKING. I KNOW YOU DID A TEST ON THIS; HOWEVER, I FEEL THIS PRESENTS A HAZARD FOR A POTENTIAL ACCIDENT AS YOU HAVE TO TURN OFF THE LIGHTS TO GET HOME, WHEN YOU'RE IN THE MIDDLE OF NOWHERE, AS I WAS, BUT MORE IMPORTANTLY A FIRE HAZARD. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023731June 25, 2003
TIRES
I PURCHASED A 2001 SATURN L-300 IN SEPT OF 2001, I AM NOW ON MY 3 SET OF TIRES FOR THIS VEHICLE AND IT ONLY HAS 39000 MILES ON IT. THE MANUFACTURER HAS REPLACED THESE TIRES UNDER WARRANTY. THIS LAST TIME I MENTIONED THE TIRES GIVING ALOT OF ROAD NOISE, THE SERVICE MANAGER STATED THAT SINCE THE PREVIOUS REPLACEMENT OF TIRES ON MY VEHICLE SATURN HAS COME OUT WITH A "SHIM" KIT FOR THE REAR END . WHEN MENTIONING THIS TO A FRIEND WHO WORKS IN AUTO MANUFACTURING SHE STATED THAT THIS WOULD BE A SAFETY ISSUE . TO MY KNOWLEDGE SATURN IS NOT RECALLING THESE VEHICLES NOR IS THEIR CURRENTLY A "CAMPAIGN" ON THIS ISSUE . THE ATTORNEY GENERAL'S OFFICE OF MICHIGAN IS WORKING ON THIS CASE WITH ME UNDER THE LEMON LAW OF MICHIGAN BUT I CAN NOT LET THE SILENCE CONTINUE IF THIS IS ALSO A SAFETY ISSUE. THE TIRES ARE FIRESTONE AFFINITY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023732June 25, 2003
ELECTRICAL SYSTEM:IGNITION
PARKED CAR IN SHOPPING CENTER PARKING LOT AND UPON RETURN THE KEY WOULD NOT TURN IN THE IGNITION. HAD TO TOW THE VEHICLE TO THE DEALER AND HAVE THE IGNITION CYLINDER HOUSING DESTROYED TO GET THE CYLINDER OUT. $584.00 LATER PLUS THE $62.00 FOR THE TOW AND WE WERE BACK ON THE ROAD. (2000 MILES OUT OF WARRANTY) GM IGNITION??? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023700June 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAS A VERY NOISY DRIVE TRAIN TOOK IT TO THE DEALER AND THEY SAID WAS TIRES I CHANGED TIRES AND THE NOISE IS STILL THERE,THE SOUND IS LIKE A GRINDING NOISE, IT STARTS AT 40 MPH AND INCREASES AS I GO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023722June 24, 2003
ELECTRICAL SYSTEM
I OWN A 2001 SATURN L300. WITHIN THE LAST MONTH THE LIGHTING SYSTEM HAS BEGUN TO FLICKER DURING DRIVING. WHILE I AM STOPPED IT GETS WORSE. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP AND THEY ASSURE ME THAT THIS IS NORMAL OPERATION FOR THE CAR AND THAT THEY ARE AWARE OF THE PROBLEM, BUT THEY HAVE NO IDEA ON HOW TO FIX IT. I HAVE GOTTEN NOWHERE WITH THIS AND AM SURE THAT THIS CAN'T BE NORMAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023726June 24, 2003
SUSPENSION:REAR
THE SATURN L-200 HAS A REAR SUSPENSION PROBLEM. I KNOW THERE IS A SERVICE BULLETIN OUT THERE SOMEWHERE, BUT SATURN IS NEGLECTING TO ACKNOWLEDGE THIS PROBLEM NO MATTER IF THE CAR IS IN OR OUT OF WARRANTY. IT MAKES THE CAR UNSAFE TO DRIVE, AND COULD VERY EASILY CAUSE LOSS OF CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024503June 19, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
WHEN THE TAIL LIGHTS COME ON BRAKE LIGHTS STOP WORKING. THIS PROBLEM OCCURS EVERY TWO TO THREE MONTHS. DEALER STATED THERE WAS CORROSION AND MOISTURE IN THE TAIL LIGHTS. SATURN, LW300 2002. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023010June 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOTH FRONT WHEEL ROTORS TOTALLY SHOT BEYOND RE-SURFACING AT 27.565 MILES ON 2001 SATURN L300 AUTO. BACK BRAKES STILL AT 80%. INFERIOR ROTORS WITH TOO SOFT METAL-A POTENTIAL HAZARD TO ALL OWNERS...AT THIS MILEAGE IT IS ABSURD-ROTORS SHOULD LAST AT LEAST 100,000+ MILES..MFG REFUSED TO PAY FOR REPLACEMENT-I HAD TO PAY... *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022590June 6, 2003
SUSPENSION:FRONT
VEHICLE HAS AN ALIGNMENT FAILURE , THAT CAUSES THE FRONT TIRE TO WEAR EXCESSIVELY. DEALERSHIP INSTALLED AN ALIGNMENT KIT TO REPAIR THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019101May 22, 2003
ELECTRICAL SYSTEM
THE HEADLIGHTS (AND OTHER ELECTRICAL DEVICES) DIM (LOSE POWER) FOR A MILLISECOND AT RANDOM TIMES. IN MY OPINION, THE VOLTAGE REGULATOR IS NOT REACTING QUICKLY ENOUGH TO RANDOM POWER SURGES (LIKE THE COOLING FAN KICKING ON) AND THEREFORE EVERYTHING DIMS FOR A MOMENT. THIS IS VERY ANNOYING AND UNSAFE. I NOTICE IT WHEN IT IS DARK OUTSIDE, ESPECIALLY ON COUNTRY ROADS (NO STREET LIGHTS). TWO DIFFERENT DEALERS HAVE TRIED TO CONVINCE ME THAT THIS IS NORMAL - BULL! I KNOW A SYSTEM DESIGN PROBLEM WHEN I SEE ONE. I HAVE HAD MOTORISTS ACCUSE ME OF FLASHING MY LIGHTS AT THEM. WHAT'S UP HONESTLY SATURN??!! WHY CAN'T ANYONE ADMIT THAT THEY DON'T KNOW? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018905May 19, 2003
ELECTRICAL SYSTEM
THERE IS AN INTERNAL SHORT IN THE TAIL LIGHT HOUSINGS THAT RESULTS IN NO BRAKE LIGHTS WHEN PARKING LIGHTS OR HEADLIGHTS ARE ON. DEALER TOLD ME THAT THIS IS AN OCCASIONAL PROBLEM IN THIS MODEL BUT THAT SATURN DOES NOT VIEW THIS AS A DEFECT AND IT IS OWNERS RESPONSIBILITY. THIS IS A POTENTIAL SAFETY HAZARD. A NEIGHBOR OWNS THE SAME MODEL CAR AND HAS THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018612May 13, 2003
EXTERIOR LIGHTING:HEADLIGHTS
SINCE I PURCHASED MY VEHICLE THE HEADLIGHTS BLINK OFF AND ON WHEN EVER I SLOW DOWN OR TAKE MY FOOT OFF THE GAS PEDAL. I HAVE BEEN PULLED OVER BY A STATE TROOPER TRAVELING IN FRONT OF ME, AS HE THOUGHT I WAS SIGNALING HIM THAT I WAS IN TROUBLE. I AM AFRAID TO DRIVE DOWN CERTAIN ROADS AT NIGHT DUE TO THE FACT SOMEONE IN FRONT OF ME WILL THINK I AM FLASHING THEM TO PULL OVER OR GET OUT OF MY WAY AND PULL OVER IN A CASE OF "ROAD RAGE" AND HURT ME. I WORK 3-11 AS A NURSE AND DO TRAVEL 50 MILES HOME AT NIGHT DOWN DARK DESERTED HWYS AND I AM IN FEAR THAT THE LIGHTS WILL GO OUT TOTALLY. SATURN HAS TOLD ME THIS IS "NORMAL" OPERATION FOR THIS VEHICLE. I FEEL IT IS A THREAT TO MY SAFETY AND THAT OF OTHERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018334May 7, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
COMPLETE FAILURE OF POWER STEERING PUMP. DEALER REPLACEMENT REQUIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017613April 28, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
WHEN THE HEADLIGHTS WERE ILLUMINATED AND BRAKES WERE APPLIED, THE LEFT TAIL LIGHT FAILED, THE ENTIRE TAIL LAMP ASSEMBLY HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016509April 25, 2003
ELECTRICAL SYSTEM
MY CAR HAS A SPORADIC PROBLEM THAT CAUSES THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS TO DIM UP TO SEVEN TIMES IN ONE SECOND INTERVALS. THIS CONDITION ONLY HAPPENS IN OVER DRIVE WHILE COASTING OR BRAKING. THIS DIMMING COULD BE MISUNDERSTOOD BY OTHER DRIVERS AS FLASHING AND COULD CAUSE A DISTRACTION. IT ALSO COULD LEAD TO A PREOCCUPATION AS TO WHY AS THIS GUY KEEPS FLASHING ME. DURING BRAKING IN TRAFFIC CONDITION THIS COULD CAUSE A DISTRACTION FOR THE CAR AHEAD BEING FLASHED CAUSING HIM TO LOOK IN THE REAR VIEW MIRROR INSTEAD OF A HEAD. AS FOR THE ALL THESE LIGHTS DIMMING IN ABOUT ONE-SECOND INTERVALS THIS CAUSES ME TO BECOME DISTRACTED AS WELL. I HAVE CONTACTED SATURN AND THEY ARE AWARE OF THE PROBLEM AND NO REPAIR CAN BE MADE AT THIS TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015288April 11, 2003
ELECTRICAL SYSTEM:IGNITION
THE IGNITION COIL FAILED. MR. *AK *JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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