Saturn LS Complaints

1,458 consumer complaints on file.

#10129285July 19, 2005
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SECURITY SYSTEM IS FAILING. WHILE DRIVING, SECURITY LIGHT WILL FLASH ON AND OFF. WHEN THIS HAPPENS, LOSE HEADLIGHTS, DASH LIGHTS. ALSO CAUSES FUEL GAUGE AND TEMPERATURE GAUGE TO FAIL. HAD AUTO PART STORE ACCESS ON BOARD COMPUTER. NO ERRORS FOUND. PROBLEM HAPPENED AGAIN. WAS UNABLE TO CAR INTO GEAR. HAD TO LET CAR SIT FOR AWHILE. TRIED TO DISABLE ALARM SYSTEM PER HANDBOOK. NO SUCCESS. ANOTHER RESULT OF THIS IS MY ODOMETER RESET TO 000000 MILES AND NOW LOSES MILES WHEN IT DOES WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125150July 19, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE POWER WINDOW SWITCHES ON THE DRIVER AND PASSENGER FRONT DOORS FAILED. THE CONSUMER HAD THEM BOTH REPLACED. THE PASSENGER SIDE OCCURRED APPROXIMATELY 3 WEEKS AGO, AND THE DRIVER'S SIDE HAPPENED ON JUNE 12,2005. *AK THE MASTER SWITCH WAS REPLACED ON BOTH FRONT AND PASSENGER SIDE WINDOWS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129185July 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: WHEN BRAKE PEDAL WAS APPLIED, PEDAL FADED"AND WENT TO THE FLOOR. WHEN THE BRAKE PEDAL WAS PUMPED PRESSURE CAME BACK . HOWEVER, FADING WAS STILL NOTICEABLE. WHEN THE VEHICLE WAS STOPPED AND ENGINE WAS TURNED ON AND OFF THIS PROBLEM DID NOT EXIST. THIS DID NOT APPEAR TO HAPPEN AT LOW SPEEDS. THE CAR HAS BEEN TAKEN TO DEALER ON 2 DIFFERENT OCASSIONS , AND TODAY WILL BE THE THIRD TIME. DEALER HAS NOTED IN THE PAST THAT THERE WAS NOTHING WRONG WITH THE BRAKING SYSTEM. THERE WAS NO WARNING WHEN THIS OCCURRED, NO CODES IN COMPUTER, NO WARNING LIGHTS ILLUMINATED, AND NO EVIDENCE. THE BRAKES SIMPLY DID NOT EXIST AT TIMES. *OSUMER INSISTED NOTE WERE MADE OF A SIMILAR COMPLAINT THAT HE WISHED TO HAVE NOTED IN HIS COMPLAINT AS WELL. THE EXISTING ODI#10095767.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128706July 14, 2005
ENGINE AND ENGINE COOLING
THE TIMING CHAIN ON MY 2001 SATURN L200 SNAPPED AT 45,000 MILES. I HAD TO HAVE MY CAR TOWED, FIRST TO MY MECHANIC AND THEN TO A SATURN DEALER. THE TIMING CHAIN DAMAGED PARTS OF MY ENGINE AND IT COST ME $2200 TO REPAIR. THERE HAD BEEN A TSB TO UPGRADE THE TIMING CHAIN FOR THIS VEHICLE, BUT OWNERS WERE NOT MADE AWARE OF IT. I WAS TOLD THAT THEY WILL NOT USE THE OLD TIMING CHAIN KIT AS REPLACEMENTS BECAUSE OF THE UPGRADE. SATURN HAS REFUSED ANY MONETARY HELP WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128781July 14, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE. DEALER DONE A SAFETY CHECK ON VEHICLE AND TOLD CONSUMER THAT FRONT BRAKE PADS WERE 30 PERCENT LEFT, AND FRONT ROTORS BELOW SPECS. CONSUMER DECLINED TO HAVE FRONT BRAKE JOB DONE BECAUSE DEALER WANTED ABOUT $300 TO DO WORK. HE COULD DO IT FOR MUCH LESS. CONSUMER'S CONCERN WAS THAT THE ROTORS SHOULD NOT BE WORN OUT AND NEEDED TO BE REPLACED WITH 30 PERCENT PADS LEFT AND ONLY 46412 MILES ON VEHICLE. CONSUMER ALWAYS TOOK VEHICLE TO DEALER FOR SERVICE, AND THIS IS WAS DONE REGULARLY. BRAKES WERE NOTICED BY DEALER ON JULY 14, 2005. DEALER WAS SATURN OF HOUSTON NORTH WEST 290, IN HOUSTON, TEXAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128824July 14, 2005
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHILE USING TURN SIGNAL THE BRIGHTS WOULD COME ON AND SOMETIMES WOULDN'T GO OFF FOR AWHILE. THIS HAS HAPPENED TO ME TWICE AND I HAVE HAD IT REPLACED TWICE AT MY COST SEEING AS HOW THE VEHICLE HAD JUST GONE OUT OF WARRENTY THE FIRST TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130173July 8, 2005
TIRES
2002 SATURN L300 TIRES BEGAN TO CUP.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127846July 7, 2005
ENGINE AND ENGINE COOLING
I OWN A 2000SATURN LS1 WHILE DRIVING ON THE HIGHWAY MY CAR JUST DIED. AFTER MY MECHANIC LOOKED AT IT I WAS TOLD ONE OF THE LINKS IN THE TIMING CHAIN CRACKED AND BROKE THE TIMING CHAIN ,WHICH WRAPPED AROUND THE VALVES AND DESTROYED THE ENGINE. AFTER LOOKING ON DIFFERENT WEB SITES IT SEEMS TO HAVE HAPPENED TO QUITE A FEW PEOPLE WHO HAVE SAID THEY REPORTED IT TO YOU FOR INVESTIGATION. MY CAR WAS MAKING NO NOISES AND GAVE NO INDICATION THERE WAS A PROBLEM. I CONTACTED SATURN AND BECAUSE I TOOK THE CAR TO MY OWN MECHANIC AND DON'T HAVE ALL MY RECORDS THEY SAY THEY CAN'T HELP ME ALSO NOW THEY SAY IT IS BECAUSE I AM NOT THE ORIGINAL OWNER. MY CAR HAS ABOUT 42,000 MILES AND WAS BOUGHT PRE-OWNED FROM A DEALERSHIP. LUCKILY THERE WAS NO INJURY OR DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127683July 6, 2005
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
I WAS DRIVING TO WORK AT APPROX. 35 MPH. I OWN A SATURN 2000 LS WITH A 3.0 V6 WITH 56,413 MI. MY SES LIGHT & BATTERY LGHT CAME ON WHILE I WAS DRIVING - ALMOST AT THE SAME TIME MY CAR DIED.MY CAR WOULD NOT START.ALL MY GAGES WERE NORMAL PRIOR TO THE CAR DYING. I HAD TO HAVE THE CAR TOWED.IT WAS TOWED TO PEP BOYS THEY TOLD ME THAT THE TIMING SLIPPED AND THAT THE SERPENTINE BELT WAS MELTED. THEY TOLD ME TAKE IT TO A SATURN DEALERSHIP IN ORDER TO FIX IT.THEY ALSO INFORMED ME THAT THIS WAS THE 3RD SATURN LS2 IN THE SHOP THIS WEEK WITH THE SAME PROBLEM.THE CAR WAS TOWED TO SATURN OF ORCHARD PARK.SATURN HAD THE CAR FROM 06/28/05 UNTIL I PICKED IT UP ON 7/06/05.THE TECH TOLD ME THAT HE FOUND THAT THE WATER PUMP HAD LEAKED ONTO THE TIMING BELT - THE TIMING BELT SLIPPED CAUSING THE CAR TO JUMP TIMING - THIS CAUSED THE SEPENTINE BELT TO SNAP AND IT MELTED INTO THE PULLEYS. I TOLD HIM THAT THERE WAS NO INDICATION TO ME THAT ANYTHING WAS WRONG WITH THE WATER PUMP. THERE WAS NO LEAKING OF FLUID ON THE DRIVEWAY OF MY HOME.THE ENGINE TEMP.GAUGE WAS NORMAL.I JUST HAD THE OIL CHANGED AND THE TRANSMISSION CHECKED. IN THE END THE TECH REPLACED THE WATER PUMP (THIS IS THE SECOND WATER PUMP FOR THIS VEHICLE - THE FIRST ONE WAS REPLACED WHEN THE CAR HAD 19,958 MILES IN 2001). ALL PULLEY GROOVES WERE GROUND OUT. THE TENSIONER PULLEY AND BELTS WERE REPLACED. ENGINE STILL WOULD NOT START. ALL THE INTAKE AND SOME EXHAUST VALVES WERE DAMAGED. BOTH HEAD CYLINDER BANKS WERE REPLACED THE CAM AND TIMING WERE SET. THE CAR WAS ROAD TESTED. $ 4,313.05 LATER - I HAVE MY CAR BACK. I COULD HAVE BEEN IN A SERIOUS REAR END COLLISION. SATURN IS WELL AWARE OF THE PROBLEMS WITH THIS ENGINE. THERE IS NO GUARANTEE THAT THE SAME THING WILL NOT HAPPEN AGAIN. I HAVE CONTACTED SATURN CUSTOMER SERVICE - THEY OFFER NO ASSISTANCE. I BELIEVE THAT THERE IS A SERIOUS DESIGN FLAW WITH THIS ENGINE. I WOULD LIKE TO SEE THIS INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127100June 30, 2005
ELECTRICAL SYSTEM
ELECTRONIC CONTROLE COMPUTER SHORTED OUT WORKING SORTLY AFTER WARENTY EXPIERD. ALARM DID NOT WORK, KEY FOB DID NOT WORK, TRANSMISION INTER LOCK WOULD NOT DISEGAGE, FULE GAGE DID NOT WORK, TEMP GAGE DID NOT WORK, RADIO DID NOT WORK, NO INSTRUMENT LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127045June 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING HOME FROM WORK MY VEHICLE DIED COMPLETELY, UPON HAVING THE PROBLEM DIAGNOSED I WAS TOLD THE TIMING CHAIN HAD BROKE CAUSING DAMAGE TO THE VALVES. MY VEHICLE IS OUT OF WARRANTY, BUT ONLY HAS 51,500 MILES, A TIMING "CHAIN" SHOULD NOT FAIL AT 51,500 MILES. SATURN HAS SO FAR REFUSED TO HELP IN ANYWAY TO COVER THE COSTS, BUT THEY WILL REPLACE THE ENGINE WITH A USED ONE FOR AROUND 4000 DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127056June 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE TIMING CHAIN BROKE FOR THIS VEHICLE. SHE HAS FOUND OTHER INFORMATION THAT STATES THAT THE TIMING CHAIN IS TOO LIGHT FOR THIS VEHICLE. SOME OF THE INFORMATION THAT SHE FOUND WAS ACTUALLY FROM SOME OF THE SATURN TECHNICIANS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126994June 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
DRIVING DOWN A 4-LANE HIGHWAY AT 60 MPH THE ENGINE JUST QUIT RUNNING. THERE WERE NO UNUSUAL SOUNDS OR WARNING LIGHTS. LUCKILY, WE WERE ABLE TO COAST OVER TO THE BERM OF THE ROAD OUT OF THE PATH OF TRAFFIC WITHOUT BEING HIT. THE CAR WAS TOWED TO THE DEALERSHIP. WITHIN APPROXIMATELY 1-2 HOURS OF RECEIVING THE CAR, THE DEALERSHIP INFORMED ME THAT THE TIMING CHAIN HAD BROKE AND DAMAGED SOME VALVES IN THE PROCESS. THE CAR HAS 53,000 AND IS OUT OF WARRANTY AND THE TOTAL COST FOR REPAIRS WAS $2,300.00. I INFORMED SATURN THAT I HAVE FOLLOWED BASIC MAINTENANCE ACTIVITIES AND THE CAR IS PRIMARILY DRIVEN TO AND FROM HOME AND THE OFFICE. IN ADDITION, I INFORMED THEM THAT THERE ARE OTHER DOCUMENTED CASES OF THE TIMING CHAIN FAILURE ON THE INTERNET RANGING FROM 30,000-65,000 MILES. SATURN SAID THERE IS NOT A PROBLEM WITH THE TIMING CHAIN IN THESE VEHICLES AND "THINGS JUST BREAK". THEY DID, HOWEVER, WITHIN 24 HRS. OF RECEIVING MY CAR AT THE DEALERSHIP OFFER TO REIMBURSE ME 50% OF THE REPAIR COST. HOWEVER, WHEN A VEHICLE SUDDENLY LOSES POWER ON A HIGHWAY IT BECOMES A ROLLING DEATH TRAP AND THE PROBLEM WITH THE TIMING CHAINS NEEDS TO BE RECTIFIED BEFORE THE PROBLEMS RESULTS IN A FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126779June 27, 2005
ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES, PARKING BRAKE, SEAT BELTS:FRONT:RETRACTOR, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, EQUIPMENT, POWER TRAIN:DRIVELINE:DRIVESHAFT, STEERING:GEAR BOX:SHAFT SECTOR, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THIS CAR HAS BEEN NOTHING BUT TROUBLE. I HAVE HAD TO HAVE THE DRIVE SHAFT REPLACED, THE MOTOR MOUNTS REPLACED, THE TAIL LIGHT ASSEMBLY REPLACED, THE STEERING ASSEMBLY REPLACED AND I TOO HAVE A PROBLEM WITH THE DASH LIGHTS DIMMING. THE TECHNICIANS AT THE LOCAL SATURN DEALERSHIP ARE NOTHING BUT RUDE. THEY DONT FIX THE PROBLEMS YOU BRING THE CAR IN FOR AND YOU END UP HAVING TO TAKE IT BACK THE NEXT DAY OR EVEN SOMETIMES THAT SAME EVENING FOR A REPAIR THAT WASNT DONE PROPERLY. I THOUGHT THIS WAS GOING TO BE A GOOD CAR BUT IT HAS BEEN CONSTANT TROUBLE AND IS CONSTANTLY IN THE REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126428June 23, 2005
ENGINE AND ENGINE COOLING:ENGINE
1. NO WARNING OF FAILURE 2. TIMING CHAIN 3. REPLACE THE CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125864June 20, 2005
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
STARTED VEHICLE AND LEFT GAS STATION WHEN THE ENGINE QUIT. THE CAR WOULD NOT START AND DID NOT GIVE ANY DIAGNOSTIC INFORMATION ON THE DASH DISPLAY. EVERYTHING LOOKED NORMAL. AFTER SEEING A MECHANIC FOUND OUT THAT THE TIMING CHAIN IS BROKE AND WILL COST ME $3600 TO REPLACE ACCORDING TO THE SATURN DEALER. AFTER LOOKING AROUND ON THE INTERNET THIS IS A VERY BIG PROBLEM AND IS OCCURING VERY OFTEN. THERE IS A TECHNICAL SERVICE BULLETIN TO THE SATURN DEALERS, ACCORDING TO A ARTICLE I READ, THAT STATES THAT THERE IS A KNOWN PROBLEM WITH THE OIL SENDING UNIT THAT LUBRICATES THE TIMING CHAIN. THE OIL SENDING UNIT DOES NOT SUPPLY ENOUGH OIL TO THE TIMING CHAIN CAUSING THE FAILURE. SATURN NEEDS TO RECALL THIS ENGINE SO PEOPLE LIKE ME WITH A DAUGHTER IN COLLEGE DOES NOT HAVE TO OCCUR THIS KIND OF EXPENSE WITH A CAR THAT ONLY HAS 52,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125476June 16, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WAS DRIVING THE CAR WHEN THE ENGINE QUIT AND ALL POWER WAS LOST. MECHANIC SAID THE TIMING CHAIN BROKE AND THE ENGINE DAMAGED AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125301June 14, 2005
SUSPENSION
THE TIRES ON MY 2002 L300 HAVE BEEN REPLACED NUMEROUS TIMES DUE TO CUPPING CAUSED BY AN ALIGNMENT PROBLEM. THE DEALER HAS INDICATED THAT THE ALIGNMENT PROBLEM OCCURRED IN THE MANUFACTURING PROCESS AND THEY CANNOT FIX IT UNLESS A RECALL IS ISSUED. THE CUPPING OF THE TIRES CREATES AN UNEVEN RIDE AND THE TIRES ARE VERY NOISY. WHEN THE TIRES ARE REPLACED, THE PROBLEM IS SOLVED FOR A FEW MONTHS UNTIL THE TIRES BEGIN CUPPING AND THE PROCESS STARTS OVER. NOW THAT I HAVE PASSED THE 36,000 MILE WARRANTY, THE TIRES WILL NO LONGER BE REPLACED FREE OF CHARGE. I HAVE BEEN TOLD BY THE DEALER THAT MY TIRES WILL NEED REPLACING ONCE AGAIN BEFORE THE END OF 2005 SO THAT MY CAR WILL PASS A REQUIRED SAFETY INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124620June 8, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: VEHICLE BLEW UP, THERE NO LIGHTS PRIOR TO THE FAILURE. DEALERSHIP SAID THAT THE TENSIONER STOPPED THE SERPENTINE BELT. AFTER THE CAR STOPPED THE BATTERY LIGHT DID CAME ON. DEALERSHIP SAID THAT THE ENGINE LIGHT WOULD NOT COME ON BECAUSE THAT WAS A MECHANICAL PROBLEM NOT ELECTRICAL. DALSO, EALERSHIP SAID THAT THE SERPENTINE BELT SHREDDED. VEHICLE WAS SERVICED ABOUT ONE MONTH PRIOR TO THIS AND EVERYTHING WAS FINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124414June 7, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: TIMING CHAIN BROKE. FOUND INFORMATION ON SERVICE BULLETIN SAYING NEW OILING NOZZLE FOR THE CHAIN CAUSED OLDER NOZZLE DOES NOT APPLY OIL PROPERLY ON LOW RPMS. TOOK VEHICLE TO DEALER, AND DEALER SAID TIME CHAINING BROKE. FURTHER DAMAGE WAS DONE AND THE ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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