Saturn Ion Complaints

4,344 consumer complaints on file.

#10614797July 20, 2014
STEERING
I WAS DRIVING DOWN THE ROAD AND WARNING BELL WENT OFF AND DISPLAY SHOWED PWR STRG. IT BECAME LIKE DRIVING A NON-POWER AGE VEHICLE. I HEAR THAT THIS IS THE SAME PART AS THE ONE BEING REPLACED IN RECALLED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614489July 18, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING).THE CONTACT STATED THAT THE REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614527July 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE AIRBAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS A 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614563July 18, 2014
ENGINE
MY SATURN HAD BEEN IDLING ROUGHLY FOR ABOUT A WEEK. I CHECKED THE OIL IT SEEMED LOW AND I PUT MORE OIL IN. IT SEEMED A LITTLE BETTER. THE CHECK OIL LIGHT HAS NEVER COME ON IN THIS CAR. AFTER TAKING THE CAR DOWN AND BACK TO MY PARENTS IT WOULD NOT TURN ON. TWO CAR DEALERS HAVE TOLD ME IT IS THE TIMING CHAIN AND THAT IT NEEDED A NEW ENGINE WITH PARTS AND LABOR 25,00.00 DOLLARS. I BOUGHT THE CAR IN 2011 IN OCTOBER. I NOW HAVE A CAR I HAVE TO KEEP MAKING PAYMENTS ON TO KEEP MY CREDIT RATING SAFE BUT I CAN'T DRIVE. SO FAR GMC AND THE DEALERS HAVE BEEN UNHELPFUL WITH GETTING MY CAR REPAIRED. I CAN'T AFFORD 2500. DOLLARS. I WENT TO THE BBB AND WAS TOLD THAT MY CAR AGED OUT OF THE COMPLAINT SYSTEM. I HAVEN'T HAD THIS CAR 5 YEARS AND IT HASN'T REACHED 100,00.00 MILES AND IT IS UNUSABLE WITH A REPAIR THAT IS MORE THAN IT IS CURRENTLY WORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611155July 17, 2014
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
LOST POWER/CONTROL WHILE DRIVING, FELT LIKE THE BOTTOM OF THE CAR WAS FALLING OUT, UPON REPAIR WAS INFORMED A BAD IGNITION COIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611306July 17, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE VEERED TO THE LEFT. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 60,998. UPDATED 8/28/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611390July 17, 2014
STEERING
WHILE DRIVING WITH MY FAMILY INCLUDING MY 18 MONTH OLD BABY IN THE CAR. THE POWER STEERING WENT OUT AND MY HUSBAND HAD TO USE WAY MORE MUSCLE AND STRENGTH THEN I HAVE TO STEER MY CAR. GM HAD INFORMED THAT I NEED TO PULL OVER SHUT MY CAR OFF AND RESTART IT. MY FEAR IS WHAT IF I AM GOING FASTER THEN 30 MPH AND DRIVING ON A FREEWAY. BUT AT THE TIME GM DOES NOT KNOW HOW TO FIX THIS PROBLEM. BUT THEY DON'T FEEL IT IS DANGEROUS. UM ANY TIME A CAR IS NOT OPERATE TO ITS FULL POTENTIAL IT ENDANGERS THE ALL PEOPLE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610911July 16, 2014
FUEL SYSTEM, GASOLINE
THE PORTION OF THE FUEL LINES NEAR THE FUEL PUMP, WHICH IS HIDDEN BY A FLEXIBLE COVER UNDERNEATH CAR, WAS DISCOVERED TO BE SEVERELY RUSTED NEARLY TO THE POINT OF LEAKING, REQUIRING FUEL LINE REPLACEMENT. IN CONTRAST, THE PORTION OF THE FUEL LINES EXPOSED UNDERNEATH CAR WAS STILL IN PRISTINE CONDITION. (CAR HAS BEEN GARAGED AT NIGHT SINCE DELIVERY.) ALTHOUGH GM HAS ISSUED A RECALL FOR FUEL PUMP LEAKS, THE PROBLEM OFTEN IS INSTEAD THE FUEL LINE HAS RUSTED THROUGH AND IS LEAKING. THIS PROBLEM WOULD NOT BE EXPECTED, AND THUS APPEARS TO BE DUE TO A SATURN DESIGN OR MANUFACTURING DEFECT. BECAUSE OF THE PREVALENCE AND SIGNIFICANT SAFETY ISSUE, THE SERVICE MANAGER EXPECTS GM WILL EVENTUALLY ISSUE A RECALL FOR THE FUEL LINE PROBLEM. BECAUSE THE PORTION OF THE FUEL LINE SUBJECT TO SEVERE RUSTING IS HIDDEN BEHIND THE FLEXIBLE COVER UNDERNEATH THE CAR AND NOT THE EXPOSED SECTION, IT IS LIKELY TO BE NOTICED ONLY AFTER LEAKING OCCURS, RESULTING IN A FIRE HAZARD. A RECALL APPEARS DESIRABLE TO INSPECT PARTICULARLY THE HIDDEN PORTION OF THE FUEL LINES NEAR THE FUEL PUMP AND REPLACE THEM IF NEEDED. ALTHOUGH A MANUFACTURER MUST PROVIDE A REMEDY TO SAFETY-RELATED DEFECT A NO COST TO THE OWNER, IN THIS INSTANCE GM REFUSES TO PAY FOR THE FUEL LINE REPLACEMENT UNLESS THE NHTSA COMPELS THEM TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610995July 16, 2014
STEERING
THE POWER STEERING SUDDENLY, WITHOUT WARNING, STOPS WORKING WHILE I AM DRIVING DOWN THE ROAD. THEN I MUST USE MANUAL STEERING UNTIL I GET TO MY DESTINATION. IT IS HAPPENING MORE AND MORE OFTEN. I FOUND OUT THAT THERE MAY BE RECALL ON THIS ISSUE. I CALLED 800-553-6000 AND GAVE THE VIN NUMBER. THEY TOLD ME THERE IS NO RECALL ON MY CAR FOR THE POWER STEERING, HOWEVER IF I TAKE IT AND TALK TO A DEALER TO GET IT FIXED TELL THE DEALER THERE IS "SPECIAL COVERAGE ASSISTANCE FOR THE POWER STEERING IT IS UNDER WARRANTY" IS THAT TRUE? I DON'T' WANT TO SHELL OUT A TON OF MONEY FOR SOMETHING THAT IS BEING RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610611July 15, 2014
ELECTRICAL SYSTEM:IGNITION, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610730July 15, 2014
ELECTRICAL SYSTEM
WENT TO HAVE THE IGNITION RECALL PERFORMED. CAR WAS WITH GM FOR OVER A MONTH. PICKED UP THE CAR. DROVE TO WORK. NEXT DAY DID NOT START. CALLED TO HAVE CAR TOWED BACK TO GM. GM HAD CAR FOR A DAY OR SO. REPLACE THE, IGNITION CYLINDER. HOPEFUL THAT IT IS REPLACED. CONCERN IF THE POWER STEERING HAS AN ISSUE. BEFORE GOING BACK TO WORK AFTER THE CYLINDER WAS REPLACE. TECH, FORGOT TO SET OR REPLACE THE COLUMN. STEERING OUT OF PLACE. I LIFTED THE COLUMN BACK INTO PLACE. UNKNOWINGLY, I DROVE IT FROM THE DEALER WITH IT OUT OF PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610793July 15, 2014
ELECTRICAL SYSTEM
AS I DROVE MY CAR TURNED OFF NOT ALLOWING ME TO USE MY BRAKES NOW THE KEY GETS STUCK IN THE IGNITION EVERY NOW AND THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610812July 15, 2014
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE STEERING COLUMN. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED BACK TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610286July 14, 2014
ELECTRICAL SYSTEM:IGNITION, AIR BAGS
AN ACCIDENT OCCURRED WHEN A VEHICLE PULLED OUT IN FRONT OF ME. I WAS TRAVELING 50-55 MPH AND HAD TIME TO BRIEFLY APPLY THE BRAKES. THE RESULTING COLLISION DESTROYED THE ENTIRE FRONT END OF MY CAR. I WAS SHOCKED THE AIRBAG DID NOT DEPLOY BUT AT THE TIME WAS UNAWARE MY CAR HAD SERIOUS POTENTIAL SAFETY ISSUES. SINCE BECOMING AWARE OF THE RECALL I HAVE BEEN ABLE TO SIMULATE THE IGNITION FAILURE BY JOSTLING THE KEY IN THE IGNITION WHILE THE CAR IS RUNNING. I HAVE FOLLOWED THE INSTRUCTION SENT TO ME BY GM IN REGARDS TO THE RECALL PROCESS AND HAVE HEARD NOTHING BACK FROM MY GM DEALER 3 MONTHS SINCE CALLING TO ARRANGE BRINGING MY VEHICLE IN. I WAS SIMPLY INFORMED THEY WOULD CALL ME WHEN THE PART COMES IN. IN THE MEAN TIME, I AM EXTREMELY CONSCIOUS OF THE FACT THAT MY CAR DOES INDEED FAIL. I ACTUALLY SAY A QUICK PRAYER EVERY TIME I GET IN THE CAR NOW BECAUSE I'M SCARED. I AM SCARED OF THE POSSIBILITY THAT I COULD BE RESPONSIBLE FOR HURTING OR KILLING SOMEONE WHILE DRIVING A VEHICLE I AM FULLY AWARE CAN FAIL. GM WILL CALL ME BACK SOON, I HOPE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610360July 14, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE KEY WOULD BECOME STUCK IN THE IGNITION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610378July 14, 2014
STRUCTURE:BODY, AIR BAGS, ELECTRICAL SYSTEM
COUPLE MONTHS AGO I BROUGHT MY CAN TO GM BECAUSE OF THE IGNITION SWITCH RECALL. LAST WEEK I GOT A CALL FROM GM THAT MY CAR WAS DONE AND READY TO BE PICK UP. I NOTICED THAT THE POWER OF MY CAR WASN'T THERE, THE PASSENGER WINDOW WAS GOING DOWN (WHEN I DROPPED IT OFF AT GM IT WOULDN'T GO DOWN), AND MY CAR CHARGER WASN'T WORKING (WHEN I DROPPED IT OFF IT THE CAR WAS CHARGING MY PHONE SAME CHARGER SAME PHONE). 2:00AM TODAY I HIT A DEER ON MY WAY TO MY PARENTS HOUSE (IM OKAY BUT DON'T KNOW ABOUT THE DEER) BUT THE AIR BAGS DIDN'T DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610492July 14, 2014
STEERING:COLUMN
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE STALLED. THE DEALER STATED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610106July 13, 2014
AIR BAGS
WHILE WE WE'RE STOP AT A STOP SIGN, A VEHICLE CRASHED INTO US WHILE MAKING A TURN. OUR ION AIR BAGS DIDN'T DEPLOY AND NOW IGNITION SWITCH WILL NOT TURN OFF. WE HAD ION FIX AND ALSO THE RECALL ON THE POWER STEERING HAS BEEN FIX, BUT STILL HAS THE PROBLEM OF IGNITION SWITCH NOT TURNING OFF. THIS IS A PROBLEM WITH MANY IONS AND IT ALARMS ME AS TO SAFETY! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610222July 13, 2014
STEERING, ELECTRICAL SYSTEM
WHILE DRIVING I HEARD A SERIES OF CHIMES AND POWER STEERING INDICATOR CAME ON. I THEN WAS UNABLE TO TURN THE STEERING WHEEL. WHEN I TRIED AGAIN I HAD TO TURN WIDE INTO TRAFFIC BECAUSE EVEN THOUGH I WAS TURNING THE WHEEL AS HARD AS I COULD I COULDN'T CONTROL IT. I CONTACTED GM ABOUT THE RECALL AND THEY TOLD ME THAT ALONG WITH THAT THERE WAS THE IGNITION SWITCH RECALL. I WAS GIVEN A LOANER BECAUSE I WAS AFRAID TO DRIVE THE CAR AFTER THE ABOVE INCIDENT. I WAS CONTACTED ON TUESDAY, JULY 8, 2014 AND WAS TOLD THE IGNITION SWITCH PARTS WERE IN. I INFORMED THEM THAT I COULDN'T DRIVE THE CAR TO KELLY BUICK GMC BECAUSE OF THE POWER STEERING ISSUE SO THEY MADE ARRANGEMENTS TO TOW THE CAR TO THEIR LOCATION. NOW THEY ARE TELLING ME TO TURN IN THE LOANER, BECAUSE EVEN THOUGH THE WHEEL IS HARD TO TURN , THAT IT IS SAFE TO DRIVE. I TOLD THE SERVICE PERSON THAT I AM A MIDDLE AGED WOMAN AND DO NOT HAVE THE STRENGTH IN MY ARMS TO TURN THAT WHEEL AND THAT I AM AFRAID. I WAS TOLD TO CONTACT GM WHICH I WILL IN THE MORNING BECAUSE NOW I HAVE NO WAY TO GET THE CAR FROM KELLY BUICK, WHEN THEY KNEW WHEN THEY TOWED IT IN I WAS AFRAID TO DRIVE IT, BECAUSE OF THE STRUGGLE TO TURN THE WHEEL. THEY TOLD ME THEY WOULD SEE WHAT THEY COULD DO, HOWEVER THEY DID NOTHING TO THE POWER STEERING AND I DO NOT KNOW WHAT TO DO AT THIS POINT. I WILL CONTACT KELLY AND GM TOMORROW ABOUT THIS SITUATION THAT I HAVE BEEN PUT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610233July 13, 2014
STRUCTURE:BODY:HOOD
IN TRAVELING ON THE HIGHWAY THE HOOD BLEW OPEN AND SMASHED THE FRONT WINDSHIELD AND WE WERE LUCKY TO SAFELY SLOW DOWN, CROSS 3 LANES OF TRAFFIC BY LOOKING OUT OF THE BACK WINDOW AS OBVIOUSLY THERE WAS NO VISIBILITY.. JUST THE HOOD. IN INSPECTION WE NOTICED THAT THE LATCH WAS CORRODED AND RUSTED AND DETATCHED FROM THE TOP PLATE LEAVING NO HOOD SECURITY. THE TOP LATCH IS STILL LOCKED IN PLACE. THIS COULD HAVE BEEN A FATAL INCIDENT BUT GOD WAS DEFINITELY BY OUR SIDE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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