Saturn Ion Complaints

4,344 consumer complaints on file.

#10818681January 7, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE FUEL LINE WAS CORRODED DUE TO AGE AND WEATHER AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL AND WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 115,694.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836172January 6, 2016
FUEL SYSTEM, GASOLINE
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LEAK REPAIRS AND CONSUMER SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED THE VEHICLE DEVELOPED A FUEL LEAK IN JULY 2014. THERE WAS A STRONG ODOR INSIDE AND OUTSIDE THE VEHICLE. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE SAME ISSUE IN AUGUST 2015. THE CONSUMER CLAIM FOR REIMBURSEMENT WAS DENIED. ACCORDING TO GM, THE REPAIR PERFORMED, WAS NOT THE REPAIR COVERED BY THE CUSTOMER SERVICE ACTION PROGRAM. THE CONSUMER REFERENCED RECALL # 12V459000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817207December 31, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED AN ABNORMAL ODOR OF FUEL. THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL PUMP DIRECTLY BEHIND THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816829December 29, 2015
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT AFTER A YEAR OF THE VEHICLE BEING REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY AND STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,112. UPDATED 02/18/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693482December 23, 2015
ELECTRICAL SYSTEM
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTS OFF WHILE DRIVING. *SMD THE DEALER REPLACED THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811769December 22, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED FUEL LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL LINES WERE LEAKING AND HAD CORRODED. THE MECHANIC STATED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811478December 21, 2015
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 30 MPH, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810851December 17, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS SERVICED UNDER ANOTHER RECALL, BUT THE FAILURE SUDDENLY RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,752.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810935December 17, 2015
STEERING
ABSOLUTELY ABYSMAL CUSTOMER SERVICE EXPERIENCE WITH ORANGE BUICK GMC ORLANDO. I HAD THEM DO TWO RECALLS ON MY '05 SATURN: THE IGNITION SWITCH (WHICH WAS GIVING ME PROBLEMS DUE TO THE PASSLOCK SYSTEM), AND THE ELECTRIC STEERING ASSIST (WHICH I'D HAD _ZERO_ PROBLEMS WITH PRIOR, IT WAS DONE AS A PRECAUTION). AFTER THE STEERING MOTOR WAS REPLACED, I STARTED HAVING INTERMITTENT POWER STEERING CODES ON STARTUP WITH NO ASSIST (TURNING THE CAR OFF THEN ON CLEARS IT). THEY REPLACED THE MOTOR AGAIN. PROBLEM STILL OCCURS. NOW THEY'RE SAYING THE STEERING COLUMN IS SUSPECT, IT'S NOT COVERED UNDER THE RECALL, AND THEY WON'T DO ANYTHING ABOUT IT. HOW FUNNY THAT THE COLUMN WOULD HAVE BEEN TOUCHED BY THEIR TECHS FOR BOTH THE MOTOR AND IGNITION REPLACEMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810736December 16, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SHIFTED TO REVERSE AND THE VEHICLE STARTED MAKING AN EXTREMELY LOUD NOISE. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810126December 14, 2015
STRUCTURE:BODY
ENGINE CRADLE LEFT FRONT RUSTING AND HOLES NOW NOT PASSING VERMONT STATE INSPECTION AND I HAVE HAD AND LIVED IN THE SALT BELT FOR 11 YEARS. WHY IS THIS NOT A RECALL SECONDARY TO SAFETY ISSUES???
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10809891December 13, 2015
UNKNOWN OR OTHER
UPON RECEIVING RECALL NOTICE#14063 IGNITION REPLACEMENT AND #14113 IGNITION LOCK CYLINDER AND IGNITION KEY FOR VEHICLE FROM G.M. VEHICLE WAS TAKEN TO DEALERSHIP TO HAVE RECALLS PREFORMED IN DOING SO DEALERSHIP REMOVED HAND CONTROLS FOR DISABLED DRIVER. HAND CONTROLS WERE NOT PLACED INTO PREVIOUS STATE AS VEHICLE WAS FIRST BROUGHT IN. DEALERSHIP IS NOT CERTIFIED TO INSTALL, REMOVE, MODIFY OR MAINTAIN HAND CONTROLS FOR DISABLED DRIVER. DEALERSHIP FAILED TO NOTIFY VEHICLE OWNER OF HAND CONTROL REMOVAL TO PREFORM RECALLS. IN AN ATTEMPT TO REINSTALL IN ORIGINAL POSITION UPON LEAVING DEALERSHIP OWNER DISCOVERED THAT THE HAND CONTROLS HAD BEEN MODIFIED INTO AN UNSAFE OPERATING POSITION BY DISABLED OWNER. VEHICLE WAS DRIVEN TO OWNERS HOME LESS THAN ONE MILE FROM DEALERSHIP. WHERE IT WILL REMAIN UNTIL IT CAN BE TOWED TO A CERTIFIED DEALERSHIP TO MODIFY HAND CONTROLS INTO PROPER POSITION FOR DISABLED OWNER TO SAFELY OPERATE VEHICLE. AS OF NOW VEHICLE IS INOPERABLE FOR SAFE USE BY OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809634December 11, 2015
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THERE WAS ONLY 2,000 MILES ON THE VEHICLE SINCE THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809556December 10, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 35 MPH AND ATTEMPTING TO AVOID A VEHICLE THAT WAS STOPPED IN THE ROADWAY, THE IGNITION KEY BECAME JARRED AND MOVED TO THE OFF POSITION, WHICH CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE CONTACT ATTEMPTED TO SWITCH LANES; HOWEVER, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO FUNCTION WHEN THE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO THE REAR OF THE PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER, AND LOWER BACK THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10809374December 9, 2015
STEERING
POWER STEERING FAILED WHEN TRAVELING ON A CITY STREET. LUCKILY, WAS GOING SLOW AT THE TIME & WAS ABLE TO COME TO A CONTROLLED STOP. NO DAMAGE TO VEHICLE OR OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808332December 4, 2015
ENGINE, FUEL/PROPULSION SYSTEM
AT FIRST I HAD STARTING PROBLEMS. I LOOKED INTO THE IGNITION,SPARK PLUGS,COILS,PLUG WIRES. A G.M. DEALER SAID I HAD A CODE THAT SAID #3 CYLINDER MISFIRE. #3 CYL. SPARK PLUG WAS THE ONLY PLUG THAT WAS NOT RUNNING TO LEAN. AT THAT POINT MY TRANSMISSION STARTED SHIFTING ROUGH. WITH IN ABOUT 1.5 MONTHS THE ENGINE STARTED HARD STARTING. I DECIDED TO CHANGE THE FUEL FILTER, BOUGHT ONE FROM AUTO ZONE, CRAWLED UNDER CAR AND COULD NOT FIND A FUEL FILTER. MY G.M. DEALER DIDN'T KNOW WHAT I WAS TALKING ABOUT. SO I EXPLAINED IT AGAIN. THEY CAME BACK WITH "IT MUST BE IN THE FUEL TANK. I HAVE CHANGED HUNDREDS OF FUEL FILTERS IN MY 50 YEARS OF BEING A MECHANIC. EVERY AUTOMOBILE I HAVE CHANGED THE IN TANK FUEL PUMP HAS HAD A SCREEN TO CATCH THE LARGE PIECES THAT MAY GET IN YOUR TANK, BUT I HAVE NEVER SEEN A FUEL FILTER IN TANK. PLEASE LET ME KNOW WHAT YOU THINK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808435December 4, 2015
FUEL/PROPULSION SYSTEM
ANY TIME THE FUEL PUMP IS RUNNING, FUEL IS LEAKING FROM THE TOP OF THE TANK A RUNNING DOWN ON THE DRIVERS SIDE JUST IN FRONT OF THE REAR TIRE. LEAVES ABOUT 12" PUDDLE ON THE GROUND AFTER RUNNING 10 TO 30 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807220November 27, 2015
STRUCTURE:BODY
THE HOOD LATCH IS HAVING TO BE REPLACED FOR THE SECOND TIME IN 6 YEARS. IT WILL LATCH BUT THE SPRING WILL NOT GO OVER ALL THE WAY SO THE HOOD LATCH DOES NOT STAY IN PLACE. I WAS DRIVING FROM NC TO NY AND AFTER DRIVING FOR ABOUT 400 MILES I GOT GAS AND THE HOOD LATCH HAD LOOSENED AND I COULD NOT GET IT TO CLOSE TIGHT. I PULLED UP ON IT AND IT SECONDARY PART OF THE LATCH STAYED CONNECTED SO I CONTINUED TO DRIVE. ONCE IN NY I CALLED THE DEALER AND THE ENTIRE LATCH NEEDED TO BE REPLACED AND IT COST ME $200 AND THE BEST PART IS THAT IT HAD BEEN REPLACED ONCE BEFORE ROUGHLY 6 YEARS AGO. THE FACT THAT I HAD TO PAY $200 FOR SOMETHING THAT IN MY OPINION IS A SAFETY ISSUE IS RIDICULOUS ESPECIALLY SINCE IT HAD BEEN REPLACED ONCE BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806554November 24, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THERE WAS A FUEL ODOR WHEN THE VEHICLE WAS STARTED. THE FAILURE RECURRED AND THE CONTACT REACHED UNDERNEATH THE DRIVER'S SEAT AND FELT FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,714.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806571November 24, 2015
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
CAR WENT FOR RECALL 7/7/14 ABOUT 3 TIMES AFTER THE FIRST RECALL I CONTACT GENERAL MOTOR TO ASK WHAT HAVE HAPPEND WHY TYHE CAR NEED TO GO BACK IN AGAIN FOR THE SECOND RECALL CHEVROLET SAYD THAT THEY DID NOT PERFOM THE JOB RIGHT ONCE AGAIN I CONTACT GENERAL MOTOR IN DECEBER THEY SEND ME A LETTER TELLING ME AND COMES BACK WITH THE SAME PROBLEMS DRIVING THE CAR IN THE FREEWAY CAR STOP COULD NOT GET OUT BECAUSE CAR LOCK ME INSIDE THE KEY DID NOT WANT TO COME OUT AFTER THE RECALLS THE CAR STILL HAVE PROBLEMS WITH THE IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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