Saturn Ion Complaints

4,344 consumer complaints on file.

#10860747April 21, 2016
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 266,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860761April 21, 2016
STEERING
MY NAME IS [XXX]. I OWN A 2004 SATURN ION. I HAVE OWNED IT FOR ABOUT 5 YEARS. THERE HAS BEEN MANY RECALLS INCLUDING POWER STEERING RECALL THAT WE HAD REPAIRED 08/28/2014 1.5 YRS AGO AND 15,000MILES. THE PROBLEM IS BACK. THE PROBLEM HAS BEEN BACK FOR A WHILE. I GOT HOLD OF GM DEALER AND GM THEMSELVES AND THEY TOLD US THEY DID RECALL NOW ITS OUR PROBLEM. THE ISSUE IS YOU LOOSE POWER STEERING AND MY DAUGHTER IS THE ONE THAT DRIVES THE CAR AND SHE IS ONLY 100 LBS AND WHEN THE CAR LOOSES POWER STEERING SHE CAN NOT CONTROL THE CAR. THIS IS A REAL SAFETY ISSUE AND I NEED HELP RESOLVING THIS ISSUE. WE HAVE FILED COMPLAINT WITH MANY DEPARTMENTS PLEASE SOMEONE HELP. THE DEALER IS ST JAY AUTO BUICK GMC 500 MEMORIAL DRIVE ST JAOHNSBURY, VT 05819 802-748-1355 MY INFO IS [XXX] AND [XXX] [XXX], VT 05855 [XXX] OR [XXX] VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859817April 15, 2016
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE WHEEL BECAME LODGED INTO THE WHEEL WELL. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE FRONT LOWER CONTROL ARM FAILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854940April 11, 2016
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME HARD TO MANEUVER. THE POWER STEERING AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE, BUT THE FAILURE OCCURRED ONCE MORE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854345April 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE THE VEHICLE WAS PARKED AND COLD, IT FAILED TO START. THE CONTACT HAD TO WAIT APPROXIMATELY 15 MINUTES FOR THE VEHICLE TO START. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS COLD. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854439April 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHEN THE VEHICLE WAS PARKED, THE KEY FAILED TO REMOVE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCHED NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES EXPLAINED IN NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853504April 5, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION CYLINDER UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED ONE WEEK AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853628April 5, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED FUEL AND NOTICED A SIGNIFICANT AMOUNT OF FUEL ON THE GROUND. THE MANUFACTURER STATED THERE WERE NO RECALLS AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853275April 4, 2016
STEERING
ON MARCH 9,2016 MY DAUGHTER DROVE TO THE STORE FROM MY WORK PLACE. WHEN SHE RETURN TO MY JOB WHILE IN THE PARKING LOT THE STIRRING WHEEL LOCKED AND SHE COULDN'T TURN. GOOD THING SHE HAD MADE IT OFF HIGHWAY OR IT WOULD HAVE BEEN AN ACCIDENT IF IT WENT OUT AT LIGHT AS SHE TURNED ON ROAD TO MY WORK PLACE. I HAD MY UNCLE TO PULL CAR TO FAMILY MECHANIC SHOP THEY THEN CHECKED ON IT AND TOLD ME TO ORDER POWER STIRRING MOTOR. AFTER THEN MY UNCLE FOUND OUT THERE WAS AN RECALL ON POWER STIRRING GONE OUT WHILE DRIVING CAUSING ACCIDENTS. MY UNCLE TOOK THE CAR TO GMC IN DUBLIN,GA ON MARCH TWENTY FIFTH 2016. THE GMC JUST CHECKED ON THE CAR APRIL 4,2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852695March 31, 2016
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME INOPERABLE WHILE THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852601March 30, 2016
STEERING
A GENERAL MOTOR RECALL HAS BEEN ISSUED IN THE PAST FOR A LOSS OF POWER STEERING ONLY ON CERTAIN VEHICLES IN THE PAST YEAR. A PROBLEM IS CORROSION OF THE ELECTRIC POWER STEERING MODULE AND THE TORQUE SENSOR CONNECTOR MAY CAUSE A LOSS OF THE POWER STEERING. THIS WILL CAUSE GREATER OPERATING POWER BY THE DRIVER UNDER LOW SPEED DRIVING AND CAUSES A GREATER CHANCE OF AN ACCIDENT OR DEATH BECAUSE THE DIFFICULTY IN DRIVING A VEHICLE EFFECTED BY THIS PROBLEM. GM HAS MADE THIS A RECALL TO BE FIXED IN THE DEALER, BUT ONLY CERTAIN VEHICLES, THE SATURN ION WAS INVOLVED, AND I HAD IT CORRECTED, BUT WHAT I EXPERIENCED BEFORE, IS BACK AGAIN, AND I BELIEVE THE POWER STEERING ASSIST IS DEFECTIVE AGAIN. MANY RECALLS IN THE PAST HAVE BEEN REOCCURRING ISSUES WITH VEHICLES, AND THIS MAY BE ANOTHER ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851942March 28, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL ODOR AND WAS LEAKING FUEL FROM UNDERNEATH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851817March 27, 2016
FUEL/PROPULSION SYSTEM
TAKATA RECALL,,,I HAVE BEEN SMELLING FUEL FROM MY CAR ABOUT 2 WEEKS,,I TOOK IT TO AN AUTOMOTIVE FOR DIAGNOSTIC AND THEY TOLD ME AND GAVE ME A PRINT OUT OF A RECALL THAT WAS SENT JULY 2015,,THIS I NEVER RECEIVED, SO I CALLED A GM PLACE WHERE I PREV HAD MY RECALL DONE AND SAID THAT MY VIN NUMBER IS NOT RECALLED FOR THIS PROBLEM! THEY SAID THAT ALL 2006 SATURN IONS ARE NOT THE SAME, SINCE MY VIN # IS NOT PART OF THIS RECALL THEY WONT FIX M Y CAR,,,I DONT UNDERSTAND , I AM SMELLING FUMES NOT ONLY WHEN I DRIVE , BUT HOURS LATER IT STILL SMELLS. THEY SAID I COULD BRING IT IN FOR 300.OO DIAG. AND THEN PAY TO HAVE IT FIXED!! CAN YOU EXPLAIN THIS TO ME PLEASE!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851637March 25, 2016
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850604March 20, 2016
STEERING
I HAD TO REPLACE STEERING SHAFT TWICE SO FAR IN 9 YEARS. I THINK GM SHOULD REPLACE THIS FREE OF CHARGE. YOU MAKE A TURN & THE WHEEL DOES NOT WANT TO COME BACK TO GO STRAIGHT UNTIL I TURN THE WHEEL MY SELF. THIS HAPPENS WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850490March 18, 2016
STEERING
NO POWER STEERING AT LOW SPEED OR AFTER MORE THAN 5 MINUTES DRIVING. VERY HARD TO STEER. NO CONTROL OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850188March 17, 2016
FUEL/PROPULSION SYSTEM
FUEL TANK IS LEAKING GASOLINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849993March 16, 2016
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE OPERATED NORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, WHILE THE VEHICLE WAS IN MOTION, THE STEERING WHEEL SEIZED AND COULD NOT BE MOVED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850009March 16, 2016
VEHICLE SPEED CONTROL
THIS HAS HAPPENED SEVERAL TIMES IN RECENT MONTHS, BUT HERE IS WHAT HAPPENED THIS MORNING: I WAS ON THE INTERSTATE, GOING ABOUT 60MPH, AND I SPED UP TEMPORARILY TO PASS THE SEMI NEXT TO ME SO THAT I COULD MERGE INTO THE RIGHT LANE AND CATCH THE NEXT EXIT. UPON MERGING, I RELEASED THE GAS PEDAL BUT IT DID NOT COME BACK NATURALLY WITH MY FOOT AND INSTEAD WENT TO THE FLOOR AND MY CAR STARTED ACCELERATING AS I EXITED THE INTERSTATE ONTO A FLYOVER RAMP. I IMMEDIATELY HIT MY BRAKES AND WAS ABLE TO REGAIN CONTROL OF THE SPEED, BUT IT SCARED ME, ESPECIALLY AS THE FLYOVER RAMP REQUIRES A SLOWER SPEED ALONG THE CURVE. TO THE BEST OF MY RECOLLECTION, IN ALL CASES WHERE THIS HAS HAPPENED, I HAVE BEEN GOING AT LEAST 35 MPH WHEN IT HAPPENED, AND MY CRUISE CONTROL WAS ON BUT NOT ACTIVE (IN OTHER WORDS I HAD IT AVAILABLE TO ME BUT IT WAS NOT CURRENTLY SET AT ANY PARTICULAR SPEED). I HAVE SEEN MULTIPLE SIMILAR COMPLAINTS IN FORUMS ONLINE, BUT I AM NOT AWARE OF A RECALL. THIS IS OBVIOUSLY AN EXTREMELY DANGEROUS ISSUE, ESPECIALLY AT HIGH SPEEDS IN DENSE TRAFFIC. PLEASE INVESTIGATE FURTHER -- I CANNOT AFFORD TO HAVE MY MECHANIC REPLACE ALL THE POSSIBLE FAULTY PARTS WITH OTHER POTENTIALLY FAULTY PARTS, AND I WOULD HATE TO BE THE CAUSE OF AN ACCIDENT BECAUSE THE CAR WAS OUT OF MY CONTROL THROUGH NO FAULT OF MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849854March 15, 2016
ENGINE, FUEL/PROPULSION SYSTEM
A FEW WEEKS AGO I NOTICED A SMELL OF FUEL COMING FROM MY CAR WHEN I STOP, OR SLOW DOWN. THE LAST COUPLE DAYS THE SMELL HAS BIN GETTING STRONGER.. I SEE ALL THESE COMPLAINTS, BUT NOTHING BEING DONE OR IT ONLY FOR A FEW STATES. AS A SINGLE MOTHER OF TWO I DON'T FEEL SAFE HAVING MY KIDS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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