Saturn Aura Complaints
1,444 consumer complaints on file.
- #10405839June 10, 2011FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM
CAR SMOKING FROM DASH CAUGHT FIRE DESTROYED CAR. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10405759June 9, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THE VEHICLE STOPPED WHEN HE SHIFTED IT INTO PARK. UPON RELEASING HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE CONTACT APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V073000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE FAILURE AND CURRENT MILEAGES WERE 42,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10405577June 8, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
OUR CAR WAS NOT ABLE TO BE SHIFTED OUT OF GEAR. THE CAR WOULD MOVE WHILE THE TRANSMISSION LEVER WAS PLACED IN PARK. THE CAR REMAINED IN DRIVE. THE SAME THING HAPPENED 2 DAYS LATER BUT THE CAR REMAINED IN REVERSE EVEN THOUGH THE SHIFT LEVER INDICATED IT WAS IN PARK. I WAS TOLD BY MY DEALER THE SHIFT CABLE BROKE AND I'M NOT RESPONSIBLE FOR A $460 REPAIR BILL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10404563June 6, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ACCELERATING, THE 6 SPEED AUTOMATIC TRANSMISSION DOES NOT ENGAGE AND HAVE ALMOST BEEN HIT TWICE FROM BEHIND WHEN MERGING ONTO HIGHWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10404496June 5, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2008 SATURN AURA. CAR FAILS TO ENGAGE IN PARK 75% OF THE TIME, ESPECIALLY WHEN THE TRANSMISSION IS HOT. DOES NOT ALLOW CAR TO AUTO-UNLOCK, NOT BE ABLE TO BE RESTARTED UNLESS SHIFTED TO NEUTRAL, CAUSES CAR TO ROLL UNLESS EMERGENCY BRAKE IS ENGAGED........DEALER CLAIMS SHIFTER CABLE IS CRACKED AND IS CHARGING $360 TO REPLACE.......I NOTICED A RECALL FOR ALMOST THIS EXACT SAME PROBLEM ON THE 2009 AURA....SHOULD THIS MODEL YEAR BE INCLUDED ALSO? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10404010June 1, 2011POWER TRAIN
TL*THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THE VEHICLE CONTINUED TO ROLL FORWARD AFTER SHIFTING INTO PARK GEAR. IN ORDER TO STOP THE VEHICLE, THE CONTACT ENGAGED THE PARKING BRAKE. THE CONTACT ALSO STATED SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE SHIFTER CABLE WAS FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO COVER HALF OF THE EXPENSES. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10403408May 25, 2011UNKNOWN OR OTHER
REAR DRIVERS SIDE REAR DOOR LOCK STOPPED WORKING INITIALLY, THEN DRIVERS DOOR STOPPED WORKING RANDOMLY, NOW ALL ARE WORKING RANDOMLY. ALSO, GEAR SHIFTER WHEN IN PARK, IS NOT ALWAYS ENGAGED AN HAS ROLLED. THIS ALSO SEEMS TO CAUSE THE CAR NOT TO START AT TIMES AS IT DOESN'T THINK IT IS IN PARK, GIGGLE THE GEAR SHIFT AND IT WILL START. THESE ARE SAFETY ITEMS AND I DON'T BELIEVE THEY ARE NORMAL WEAR AND TEAR ITEMS THAT SHOULD BE GOING AT 50,000 ISH MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10402030May 19, 2011AIR BAGS, ELECTRICAL SYSTEM, STEERING, POWER TRAIN
I PURCHASED THIS SATURN WITH 32K ON IT, TWO DAYS AFTER HAVING THE VEHICLE IT STARTED OVERHEATING AND THE AIR CONDITIONER WENT OUT. I CONTACTED THE DEALERSHIP BECAUSE IT WAS STILL UNDER FACTORY WARRANTY. IT TOOK THEM A WEEK TO FIX THE VEHICLE BECAUSE THEY HAD TO COMPLETELY REWIRE A FEW THINGS. ONE MONTH AFTER THAT HAPPENED, I NOTICED WHEN I TURNED I FELT A POPPING IN THE FLOOR BOARD ON THE DRIVER SIDE. I AGAIN CONTACTED THE DEALER AND THEY HAD ME BRING THE VEHICLE IN AND STATED SOMETHING WAS LOOSE IN THE AXEL SHAFT AND THEY 'FIXED' THE POPPING BY TIGHTENING IT UP. THREE MONTHS FOLLOWING THE ABOVE EVENTS, I NOTICED THE POPPING STARTED AGAIN. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE FRONT BALL JOINT, RACK, AND PINION. I DROVE AWAY FROM THE DEALERSHIP AND IMMEDIATELY HAD TO TURN AROUND AND RETURN THE VEHICLE BECAUSE THE PROBLEM CONTINUED. AT THAT POINT THEY HAD THE VEHICLE FOR FIVE MONTHS STRAIGHT. THEY SAY THEY REPLACED EVERYTHING FROM THE STEERING COLUMN DOWN. EVERY TIME I CALLED FOR AN UPDATE THEY ALWAYS HAD A DIFFERENT ANSWER. I HAVE REPLACED THE ROTORS ON THIS CAR 3 TIMES NOW AND IT ONLY HAS 60K. THE SERVICE AIRBAG LIGHT CONTINUES TO STAY ON. THE DEALERSHIP SAYS THEY REPLACED THE AIRBAG COIL BUT YET IT CONTINUES TO COME ON. NOW THE TRANSMISSION IS SLIPPING CONSTANTLY IN 5TH AND 6TH GEAR. THIS CAR HAS BEEN THE WORST CAR I HAVE EVER OWNED. I WILL NEVER PURCHASE ANOTHER GM PRODUCT AGAIN. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE THE DAY I BROUGHT IT HOME. MY HUSBAND WAS CALLED TO DEPLOY TO IRAQ AND WE HAD A 2 WEEK OLD BABY SO WE HAD TO GET A BIGGER CAR BEFORE HE LEFT. WE ONLY HAD 3 DAYS WHEN HE WAS CALLED UP TO LEAVE (HE WAS INACTIVE RESERVE AND WAS CALLED UP). I DID NOT HAVE TIME TO RESEARCH THIS CAR BEFORE WE BOUGHT IT. IF I COULD DO IT ALL OVER AGAIN I WOULD NEVER EVEN CONSIDER THIS CAR. READING INTO IT NOW, IT SEEMS A LOT OF PEOPLE HAVE HAD THE SAME ISSUES WITH THIS CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398882May 4, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
SHIFTER CABLE BROKE. SHIFTER LEVER WAS PLACED IN PARK, BUT THE TRANSMISSION NOT IN PARK WHICH ALLOWED THE CAR TO ROLL. THANKFULLY, CAR WAS PARKED ON LEVEL AREA SO CAR DID NOT ROLL AWAY AND NO ONE WAS HURT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398417May 1, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
ABOUT 6 DAYS AGO I PULLED INTO A PARK AND TURNED MY CAR OFF BUT IT WOULDN'T START BACK UP. I HAD ONSTAR PERFORM A DIAGNOSTIC TEST AND MY TRANSMISSION AND ENGINE WAS FINE. FINALLY I WAS ABLE TO START THE CAR IN NEUTRAL, BUT I HAD TO LEAVE THE CAR IN PARK AND USE THE EMERGENCY BRAKE IN ORDER TO TURN THE CAR OFF AND REMOVE THE KEY. SO FROM THEN ON I WAS UNABLE TO PLACE MY CAR IN PARK AND I HAD TO START IT IN NEUTRAL. THEN LAST NIGHT AT 2AM MY SHIFTER CABLE BROKE COMPLETELY, I AM UNABLE TO PUT THE CAR INTO ANY GEAR OR START THE CAR. I TRIED TO HAVE ONSTAR TOW ME HOME BUT THEY CAN ONLY TOW TO A DEALERSHIP SO I HAD TO CALL AAA. I SEE THAT THERE ARE SEVERAL COMPLAINTS ABOUT THIS BUT NOTHING HAS BEEN DONE TO FIX IT. PLEASE INVESTIGATE THIS AND FORCE THE DEALER TO DO A RECALL ON THE 2007 SATURN AURA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398931April 27, 2011AIR BAGS
2007 SATURN AURA XE HAS AIR BAG LIGHT ON AT TIMES. SERVICE AIR BAG READOUT APPEARS PERIODICALLY, ALONG WITH RED AIR BAG ICON. PRESSED ON STAR BUTTON, HAD ADVISOR MONITOR MESSAGE, ADVISED TO GET TO DEALERSHIP TO HAVE CHECKED. THIS WAS DONE, DEALER MECHANIC RE-CALIBRATED PPS SYSTEM ON TWO MORE OCCASIONS, LAST TIME WAS MARCH 31, 2011. PROBLEM STILL ONGOING. PASSENGER SIDE AIRBAG INDICATOR READS "ON" AND "OFF" WHILE AVERAGE WEIGHT ADULT OCCUPIES SEAT. CANNOT HAVE FULL USE OF CAR FOR THIS UNSAFE REASON. THIS ISSUE NEEDS TO BE A RECALL. PURCHASED NEW JANUARY 2007.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398044April 27, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
2007 SATURN AURA, TRANSMISSION CABLE FAILED THIS MORNING.WON'T START--NOT PROPERLY ENGAGED IN PARK.THE CABLE APPEARS TO BE NOT IN THE CORRECT POSITION AND DOES NOT COORDINATE WITH POSITION ON DRIVE SHIFT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395028April 8, 2011ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2007 SATURN AURA. CONSUMER WRITES IN REGARDS TO HYBRID UNIT FAILURE *TGW THE DEALER INFORMED THE CONSUMER THE BATTERY OVERHEATED AND ALL OF THE CONNECTIONS TO THE VEHICLE HAD FAILED. AT THE END OF 2009, THE SAME PROBLEM HAPPENED AGAIN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395275April 8, 2011EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
I PURCHASED A 2007 SATURN AURA IN MAY 2010 WITH 36,000 MILES. I IMMEDIATELY NOTICED MY CRUISE CONTROL WOULD OCCASIONALLY SHUT OFF BY ITSELF. ABOUT A MONTH LATER, IT DID IT AGAIN, BUT THIS TIME I NOTICED (IT WAS AT NIGHT) THEN WHEN THE CRUISE CONTROL SHUT OFF, THE BRAKE LIGHTS HAD COME ON BY THEMSELVES. AFTER STARTING TO PAY ATTENTION TO THIS MORE, I REALIZED THE BRAKE LIGHTS ARE COMING ON MY THEMSELVES. THEY ONLY SHUT OFF WHEN YOU PRESS ON THE BRAKE PEDAL. THUS DRIVERS BEHIND ME THINK I AM RIDING MY BRAKES AND THEN WHEN I IN FACT USE THE BRAKE, THE BRAKE LIGHT SHUTS OFF. THIS IS A SERIOUS SAFETY ISSUE. DEALERSHIPS AND SATURN/GM CUSTOMER SERVICE HAVE BEEN NO HELP. I RESEARCHED THIS ONLINE AND FOUND 24,300 RESULTS OF SATURN AURA BRAKE LIGHT PROBLEMS. DEALERSHIP SAID THEY HAVE NO WAY TO FIX IT, I HAVE REPLACED FUSES, SENSORS, PRESSURE SWITCHES, NOTHING HAS WORKED. I HAVE A 3 YEAR OLD THAT I WON'T EVEN LET RIDE IN MY CAR FOR FEAR I WILL BE REAR ENDED WITH HIM SHOULD MY BRAKE LIGHTS DECIDE NOT TO WORK. THERE HAS BEEN TIMES THAT THEY WON'T EVEN WORK AT ALL. THIS IS AN EVERYDAY PROBLEM. EVERYDAY MY BRAKE LIGHTS COME ON WHILE DRIVING DOWN THE ROAD AND ONLY GO OFF WHEN I ACTUALLY USE THE BRAKE. SOMEONE IS GOING TO GET SERIOUSLY HURT IN AN ACCIDENT, AND IF IT IS SOMEONE IN MY VEHICLE, GM IS THE FIRST PLACE I'M GOING TO FOR ANSWERS. I HAVE OWNED GM VEHICLES FOR 15 YEARS AND AFTER THE HORRIBLE CUSTOMER SERVICE I RECEIVED (AFTER I FILED A BBB COMPLAINT) I WILL NEVER BUY GM AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10390139March 14, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE BEEN HAVING INTERMITTENT PROBLEMS WITH MY 2007 SATURN AURA WHERE I PUT THE CAR IN PARK, SHUT OFF THE ENGINE AND THE WHOLE CONTROL PANEL GOES BLACK AND THE DOOR LOCKS WON'T OPEN. THEN I CAN'T RESTART THE CAR. I FOUND MYSELF STRANDED FOR 3 HOURS ON A DARK DESERTED STREET A COUPLE WEEKS AGO IN SOME PRETTY COLD WINTER WEATHER.I AM A SINGLE 67 YR. OLD WOMAN AND DIDN'T KNOW WHAT TO DO. I CALLED AAA AND THEY NEVER SHOWED UP SO MY SON CAME OUT AND WAS EVENTUALLY ABLE TO START THE CAR BY PRESSING DOWN HARD ON THE BRAKE, TURNING THE IGNITION KEY AND MOVING THE SHIFT GEAR INTO NEUTRAL. THE CAR STARTED. THE CAR WOULD WORK FINE FOR AWHILE AND THEN HAVE THE SAME PROBLEM.YESTERDAY I HAD THIS HAPPEN AGAIN BUT THIS TIME I COULDN'T PRESS THE BRAKE DOWN AND IT WOULDN'T START IN NEUTRAL. EVEN WITH THE CAR IN PARK, IT WOULD ROLL. I ALSO NOTICED THAT THE "SERVICE TRACTION" WARNING WENT ON AND IT ALSO KEPT DISPLAYING THE "ICE POSSIBLE" WARNING EVEN THO THE PAVEMENT WAS DRY. I HAD THE CAR TOWED TO A REPAIR GARAGE AND THEY FOUND THE SHIFTER CABLE SNAPPED. I AM PRESENTLY HAVING THIS REPLACED. THIS PART WAS RECALLED IN AURAS FOR 2008 & 2009 BUT NOT 2007 EVEN THO IT IS THE EXACT SAME PART. BEING STRANDED AND HAVING THE CAR ROLLING IS VERY DANGEROUS, ESPECIALLY IN WINTER. I ONLY HAVE 34,000 MILES ON THIS CAR AND HAVE NOTHING BUT PROBLEMS WITH SINCE THE THIRD MONTH I OWNED IT. MOSTLY IT WAS BRAKE PROBLEMS IN THE FIRST 2 YEARS - WARPED ROTORS AND EXCESSIVELY WORN PADS. I STILL ALSO HAVE A PROBLEM GETTING MY KEY OUT OF THE IGNITION WHEN THE WEATHER IS COLD. THE CAR STARTS, DRIVES OK, BUT AFTER I SHUT IT OFF, I CAN'T GET THE KEY OUT. AGAIN, ANOTHER PROBLEM AND ANOTHER SAFETY ISSUE. WHO CAN AFFORD TO LEAVE THEIR KEY IN THE IGNITION AND GO TO WORK??? THIS CAR IS A LEMON AND YET BEYOND THE TIME FRAME FOR THE LEMON LAW TO BE PURSUED. THIS CAR SHOULD BE RECALLED BEFORE SOMEONE IS SERIOUSLY HURT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10388890March 7, 2011UNKNOWN OR OTHER, STRUCTURE:BODY
I DROPPED MY SON OFF AT SCHOOL TODAY. WHEN I ARRIVED, I DID NOT PUT THE CAR IN PARK. HE EXITED THE CAR, CLOSED THE DOOR, AND I DROVE AWAY. ABOUT 100 YARDS LATER, I MADE A LEFT TURN, AND THE PASSENGER DOOR FLEW OPEN. HAD SOME ONE BEEN IN THAT SEAT, THEY COULD HAVE FALLEN OUT EASILY. I TRIED TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH. I PUT THE CAR IN PARK AND TRIED AGAIN. IT STILL DID NOT LATCH. I LOCKED AND UNLOCKED THE DOOR USING THE POWER LOCK SWITCH, AND THAT ONLY WORKED AFTER TWO OR THREE TIMES. LATER ON MY WAY HOME, I STOPPED AT THE STORE. TURNED THE CAR OFF, GOT OUT AND SHUT THE DOOR. AGAIN, IT DID NOT LATCH, AND WENT THROUGH THE SAME PROCEDURE. THEN A REPEAT SITUATION WHEN RETURNING HOME. I CALLED SATURN CUSTOMER SERVICE WHO SET UP AN APPT WITH MY GM DEALER AND WAS TOLD IT WOULD BE BETWEEN $50 AND $100 TO JUST HAVE THEM LOOK AT IT. REALLY? TO ME, THIS IS A SERIOUS SAFETY ISSUE AND IN MY OPINION SHOULD BE INVESTIGATED FREE OF CHARGE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10383044February 17, 2011POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED FORWARD WITH THE GEAR SHIFT SELECTOR PLACED INTO PARK. HE THEN ATTEMPTED TO PLACE THE VEHICLE INTO REVERSE BUT NO MATTER WHAT GEAR THE VEHICLE WAS IN, THE VEHICLE CONTINUED TO ACCELERATE FORWARD CAUSING HIM TO CRASH INTO HIS FRONT PORCH. THE FAILURE WAS SIMILAR TO RECALL 09V073000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: COLUMN SHIFT). NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED AND THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 91,950. UPDATED 05/12/11 *BF UPDATED 06/06/11
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10383045February 17, 2011EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT NOTICED THAT THE BRAKE LIGHT WOULD ILLUMINATE WHEN THE BRAKES WERE DEPRESSED AND WHEN THE BRAKE PEDAL WAS RELEASED, THE LIGHT WOULD SHUT OFF. ALSO WHEN THE BRAKE LIGHT WAS ILLUMINATED, THE CRUISE CONTROL WOULD DISENGAGE, AND IF THE BRAKE LIGHT WAS OFF,THE CRUISE CONTROL WOULD ENGAGE . NEITHER THE DEALER OR THE MANUFACTURER HAD BEEN NOTIFIED AND THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 91,950 AND THE FAILURE MILEAGE WAS 68,763.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10382559February 14, 2011POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE SHIFT CABLE BROKE AS A RESULT THE VEHICLE KEPT MOVING FORWARD EVEN THOUGH HE HAD PLACED THE SHIFTER INTO 'R' AND THE SHIFT INDICATOR SHOWED 'R'. HE WAS SURPRISED THAT THE VEHICLE MOVED FORWARD INSTEAD OF BACKWARD. FORTUNATELY, THERE WAS NO ONE OR OBJECTS IMMEDIATELY BEFORE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE TRANSMISSION SHIFT CABLE HAD TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO WAS UNABLE TO ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND IT WAS NOT INCLUDED IN RECALL 09V073000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: COLUMN SHIFT). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 45,071 AND THE CURRENT MILEAGE WAS 45,726. UPDATED 3/28/11 *CN UPDATED 03/31/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10382212February 9, 2011EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
I BOUGHT THIS 2007 SATURN AURA ON 05/23/2010. THE SAME DAY I STARTED NOTICING MY CRUISE CONTROL WASN'T WORKING PROPERLY. SOMETIME IT WOULD WORK, OTHER TIMES IT WOULDN'T. THEN I REALIZED WHEN I DROVE THE CAR HOME THAT NIGHT THAT THE BRAKE LIGHTS WERE ON AND THIS WAS CAUSING THE CRUISE TO NOT WORK. THE BRAKE LIGHTS WILL COME ON AT RANDOM TIMES WITHOUT PRESSING ON THE BRAKE PEDAL. YOU HAVE TO PRESS THE BRAKE PEDAL TO SHUT THEM OFF. OPPOSITE OF WHAT SHOULD BE HAPPENING. SO WHEN MY BRAKE LIGHTS ARE ON(CAME ON BY THEMSELVES) AND I ACTUALLY NEED TO STOP, THE BRAKE LIGHTS GO OFF WHEN I USE THE BRAKE. A MAJOR SAFETY ISSUE IN MY OPINION. WE REPLACED TWO PRESSURE SWITCHES IN THE BRAKE PEDAL THINKING THAT WAS THE PROBLEM. STILL NOT FIXED. WE ALSO REPLACED A FEW OTHER PARTS ASSOCIATED WITH THE BRAKE PEDAL AND IT STILL WASN'T CORRECTED. SO, I CONTACTED THE DEALERSHIP WHO TOLD ME THEY HAD NO IDEA HOW TO FIX IT AND WOULD NEED TO GO THRU MY WIRING ONE BY ONE AND INSPECT EVERYTHING AND WARNED ME IT WAS LIMITLESS HOW MUCH A REPAIR LIKE THAT COULD COST. SO, I CALLED SATURN CUSTOMER SERVICE. I TALKED TO A WOMAN NAMED JUDY WHO WAS NO HELP. SHE GAVE ME A LIST OF REPAIRS TO BE DONE AND SAID I HAD TO GO THRU THAT LIST FIRST AND PAY FOR ALL THE REPAIRS OUT OF POCKET AND IF IT DIDN'T WORK THEN SHE WAS AT A LOSS TOO. I TOLD HER I HAVE DONE ALOT OF RESEARCH ABOUT THIS ONLINE AND HAVE FOUND HUNDREDS OF COMPLAINTS FOR THIS VERY ISSUE ON NUMEROUS WEB SITE'S. SHE SAID THE COMPANY IS UNAWARE OF THE PROBLEM. (WHICH I DOUBT). I HAVE A 3 YEAR OLD SON WHO RIDES IN THE BACKSEAT OF THIS CAR AND IT IS A DISASTER WAITING TO HAPPEN. THERE HAVE BEEN MULTIPLE TIMES I HAVE BEEN SLOWING DOWN TO TURN INTO A STORE OR AN INTERSECTION AND PEOPLE HAVE COME FLYING UP BEHIND ME BECAUSE MY BRAKE LIGHTS ARE NOT WORKING ALMOST REAR ENDING ME. WHEN THE LIGHTS GO OFF, ITS 8 SECONDS BEFORE THEY COME BACK ON.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0