Saturn Aura Complaints

1,444 consumer complaints on file.

#10432607October 24, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE AIRBAGS DEPLOYED INDEPENDENTLY FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432317October 21, 2011
SERVICE BRAKES, HYDRAULIC
THE BRAKE LIGHT COMES ON WHILE I'M DRIVING. THE BRAKE PEDAL POSITION AND THE BCM HAS BEEN REPLACED. THIS WAS ONLY A TEMPORARY SOLUTION. WITHIN A MONTH THE ISSUE WITH THE BRAKE LIGHTS BEGAN TO HAPPEN AGAIN.THIS IS A DANGEROUS AND COSTLY ISSUE. I'VE ALMOST BEEN REARENDED MULTIPLE TIMES. FOR SAFETY REASONS I'VE TAKEN MY VEHICLE TO SEVERAL DIFFERENT MECHANICS AND GMC SERVICE MECHANICS WITHOUT RESOLUTION. THIS IS A SERIOUS PROBLEM. I HAVE DONE RESEARCH AND APPARENTLY I AM NOT THE ONLY ONE WITH THE SAME ISSUE. A RECALL SHOULD BE DONE TO RESOLVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432174October 20, 2011
AIR BAGS
"SERVICE AIR BAG" INDICATOR COMES ON AND PASSENGER AIR BAG "ON" SYMBOL GOES OFF OCCASIONALLY AT RANDOM TIMES. TOOK IT TO DEALER AND THEY INFORM ME THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACED AT A COST OF APPROXIMATELY $750. AM UNCERTAIN IF AIR BAG WILL WORK WHEN NEEDED. VERY PREMATURE FAILURE FOR A SAFETY RELATED ITEM. VEHICLE IS 4 1/2 YEARS OLD WITH 47000 MILES AND HAS BEEN MAINTAINED BY SELLING DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430520October 17, 2011
STEERING
SATURN AURA 2008 XE 4CYL. FRONT END CLUNK FELT IN STEERING WHEEL AND FEET AT LOW SPEED, ESPECIALLY WHEN DOING SLIGHT TURNS WITH BRAKING. REPAIR SHOP SAID STRUTS WERE NO GOOD (AT 17,500 MILES). REPLACED STRUTS AT OVER $700. CLUNKING CONTINUED. REPAIR SHOP NOW SAYS RUBBER BUSHINGS IN POWER STEERING RACK ARE NO GOOD. REPLACEMENT BUSHING ARE NOT AVAILABLE ANYWHERE AS FAR AS WE CAN TELL - EVEN CHECKED ON MALIBU AND PONTIAC G? - NO LUCK. CAR IS OUT OF WARRANTY. REPAIR SHOP WAS TOLD THAT ENTIRE STEERING RACK HAD TO BE REPLACED (HUNDREDS OF DOLLARS) BECAUSE THERE IS NO SOURCE TO GET $3 BUSHINGS. REPAIR SHOP SAID SAFE TO DRIVE, SO CAR WAS NOT REPAIRED AND CLUNKING WILL NOT GET FIXED. SHOULDA BOUGHT A JAPANESE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428808October 5, 2011
SEATS
ONE OF THE STRUCTURAL WELDS IN THE DRIVER SEAT FRAME HAS BROKEN LOOSE WHILE DRIVING. I CALLED SATURN CUSTOMER SERVICE AND EXPLAINED THE ISSUE. THEY SET UP AN APPT WITH MY LOCAL DEALER TO HAVE IT LOOKED AT. THE DEALERSHIP AGREED WITH ME THAT IT WAS A DEFECTIVE COMPONENT AND IN THEIR EXACT WORDS (NOTHING YOU (THE OWNER) COULD HAVE DONE, WOULD HAVE CAUSED THE WELD TO BREAK) MY GM DISTRICT SPECIALIST WORKED WITH HER MANAGER, THE MANAGER'S FINAL DECISION WAS THAT ONLY HALF THE COSTS ($400 OF THE $800 TOTAL) WOULD BE COVERED SINCE THE CAR IS OUT OF WARRANTY. I ASKED TO SPEAK TO THE MANAGER ABOUT THE ISSUE AND WAS ADVISED THAT THE MANAGER WILL NOT TAKE CALLS FROM CUSTOMERS. I OFFERED TO PROVIDE PICTURES OF THE BREAK AND WAS ADVISED THAT THEY CANNOT RECEIVE EMAIL FROM CUSTOMERS. THE PICTURES I HAVE TAKEN CLEARLY DETAIL THE COMPONENT WAS WELDED INCORRECTLY AND THE DEALERSHIP CONFIRMED THIS. THIS IS A STRUCTURAL WELD IN THE FRAME OF THE SEAT THAT SHOULD NOT BREAK REGARDLESS OF THE VEHICLES AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428876October 5, 2011
AIR BAGS
SERVICE AIR BAG LIGHT COMES ON INTERMITTENTLY. I'VE READ ONLINE THAT THIS HAS BEEN A PROBLEM FOR A TON OF OTHER 2007 SATURN AURA OWNERS. I HAVE HEARD THAT THE REPAIR IS WELL OVER $1,000.00 BECAUSE THEY HAVE TO TAKE YOUR PASSENGER SEAT APART TO GET TO THE PROBLEM, & THE LABOR COSTS ALONE ARE PHENOMENAL! IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEM, WHY ISN'T THIS A RECALL??? AIR BAGS ARE VERY IMPORTANT, & IF MINE DON'T WORK, I THINK I SHOULD GET THE COST TO FIX IT (FROM GM) TO PAY FOR THE PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421440August 25, 2011
AIR BAGS:FRONTAL
2007 SATURN AURA XE PASSENGER AIRBAG LIGHT IS INTERMITTENTLY ON AND OFF WITH PASSENGER IN THE SEAT. SERVICE AIRBAG LIGHT COMES ON. DEALER STATES IT WILL COST $960. TO REPLACE THE PPS MODULE, THE SEAT COIL AND THE HEATER IN THE SEAT. THIS HAS OCCURRED SPORADICALLY SINCE I PURCHASED THIS CARE WITH 35000 MILES ON IT. AS THIS IS A SAFETY ISSUE WITH NUMEROUS COMPLAINTS FROM OTHER OWNERS, IT SHOULD BE CORRECTED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418212August 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 SATURN AURA - PULLED INTO PARKING SPACE FOLLOWING MULTIPLE SHORT TRIPS DURING THE SAME DAY, BRAKED TO A STOP, & TURNED OFF IGNITION. AUTOMATIC DOOR LOCKS DID NOT ENGAGE TO OPEN POSITION, CAR BEGAN ROLLING FORWARD IN SPITE OF SHIFTER BEING IN THE PARK POSITION. THE ONLY NOTICEABLE PROBLEM WITH THE CAR PRIOR TO THIS EVENT STARTED ABOUT 1 MONTH PRIOR WHEN IT APPEARED THAT THE BRAKES WERE RESPONDING A LITTLE SLOWER THAN USUAL WHEN SLOWING DOWN OR STOPPING.. THE CAR THEN WOULD NOT START, THE CAR ROLLED WHILE THE SHIFTER WAS IN THE PARK POSITION. WHILE THIS AUTO WAS UP ON A JACK STAND IT WAS ABLE TO BE STARTED MOMENTARILY, THE FRONT TIRES WERE SPINNING RAPIDLY IN SPITE OF THE CAR BEING IN THE PARK POSITION. EMERGENCY BRAKE HAD TO BE APPLIED TO PREVENT CAR FROM ROLLING FORWARD. CAR WAS TOWED TO SERVICE GARAGE, THE SHIFT CABLE AND BRACKET WERE FOUND TO BE BROKEN AND HAD TO BE REPLACED. THE CAR HAS APPROXIMATELY 50,000 MILES ON IT WITH NO KNOWN HISTORY OF DAMAGE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416216July 29, 2011
SERVICE BRAKES, HYDRAULIC
VEHICLE: 2008 SATURN AURA XE WITH 45,000 MILES. PROBLEM: TOTAL BRAKE FAILURE. THE BRAIDED BRAKE LINE SEGMENT UNDERNEATH THE MASTER CYLINDER RUPTURED ALLOWING THE BRAKE FLUID TO LEAK ALL OVER THE ENGINE BAY. THE STEEL BRAID WAS COMPROMISE BY WHAT LOOKED LIKE A CHEMICAL CORROSIVE. THE ACTUAL HOLE WAS LESS THAN ONE EIGHTH INCH IN DIAMETER. THE BLUE PLASTIC BRAKE HOSE RUPTURED/BUBBLED LIKE AN ANEURYSM. TOTAL BREAK FAILURE RESULTED WITHIN A FEW BRAKE PUMPS. REPAIR: THE CAR WAS TOWED TO THE GM DEALERSHIP. THE BRAKE LINES (2) WERE REPAIRED UNDER EXTENDED WARRANTY. BOTH LINES HAD SEVERAL SIGNS OF CORROSIVE ACTIVITY ON THE STEEL BRAID. CONCLUSION: I WAS VERY LUCKY TO NOT HAVE HAD AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415302July 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE SHUT OFF, THE VEHICLE ROLLED BACKWARD APPROXIMATELY ONE CAR LENGTH. PRIOR TO THE FAILURE, THE CONTACT HAD DIFFICULTIES REMOVING THE GEAR SHIFTER FROM PARK. AFTER THE FAILURE, THE CONTACT FOUND THAT THE TRANSMISSION WAS STARTING TO JERK WHEN SHIFTING BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO A PERSONAL MECHANIC AND WAS TOLD THAT A CABLE FOR THE TRANSMISSION COULD POSSIBLY BE LOOSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415038July 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THE SHIFTER CABLE ON THE TRANSMISSION WAS BROKEN. THE FAILURE PREVENTED THE VEHICLE FROM STARTING IMMEDIATELY. WHEN THE VEHICLE FINALLY STARTED IT WOULD ONLY SHIFT FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING DAY AND AFTER INSPECTING THE VEHICLE THEY STATED THE SHIFTER CABLE WAS BROKEN. THE VEHICLE COULD BE REPAIRED BUT IT WOULD COST OVER $500 SINCE THERE WERE NO RECALLS OR RELATED WARRANTIES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER ANY RECALLS OR WARRANTIES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 86,000. UPDATED 09/15/11*LJ UPDATED 09/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414817July 23, 2011
POWER TRAIN:DRIVELINE
DRIVING INTO GAS STATION CAR WOULD NOT GO INTO ANY GEAR... TOWED IT TO HOUSE.....FOUND OUT THAT THE TRANSMISSION SHIFT CABLE BROKEN...SATURN CUSTOMER SERVICE VERY HELPFUL...CAR STILL UNDER POWER TRAIN WARRANTY. HOPE THEY CAN GET IT FIXED. SEEMS TO BE HAPPENING TO EVERYONE WITH A 2007-2009 SATURN AURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413540July 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE GEAR SELECTOR WAS SHIFTED INTO THE PARK POSITION AND THE ENGINE WAS TURNED OFF. WHEN THE CONTACT EXITED THE VEHICLE, IT BEGAN TO ROLL. THE CONTACT REENTERED THE VEHICLE WITH CAUTION AND ENGAGED THE EMERGENCY BRAKE TO STOP THE IT. THE ENGINE FAILED TO RESTART UNTIL THE GEAR WAS SHIFTED INTO NEUTRAL, WHERE IT WAS STARTED AND RESUMED AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE SHIFT LINKAGE WAS FAULTY. THERE WAS A RECALL ON THE 2009 MODEL YEAR ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V073000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: COLUMN SHIFT). THE CONTACT EXPERIENCED A SIMILAR FAILURE AS MENTIONED IN THE RECALL. THE REPAIR WAS NOT COVERED IN THE SERVICE WARRANTY AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413172July 16, 2011
ELECTRICAL SYSTEM
CRUISE CONTROL BECAME DISENGAGED WHILE DRIVING ON THE HIGHWAY AND WOULD NOT RE-ENGAGE FOR THE REMAINDER OF THE TRIP. ALSO, THE BRAKE LIGHTS HAVE REVERSED FUNCTIONALITY; BRAKE LIGHTS WILL NOT ILLUMINATE WHEN PRESSURE IS APPLIED TO THE BRAKE BUT WILL REMAIN ILLUMINATED WHEN NO PRESSURE IS APPLIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412157July 13, 2011
POWER TRAIN
2007 SATURN AURA , 79,000MILES. I AM AN OWNER OF A GM VEHICLE AS WELL AS AN EMPLOYEE OF GM. SUNDAY ,JULY 10, 2011. DROVE CAR FOR ABOUT A HALF HOUR RETURNED HOME AND STOPPED IN DRIVE WAY. PLACED VEHICLE IN PARK , TURNED OFF IGNITION , REMOVED KEY AND RELEASED BRAKE. CAR BEGINS TO ROLL DOWN HILL. DEPRESS BRAKE TO STOP CAR. CHECKED THAT PRNDL WAS IN PARK, REINSERTED KEY TO OPERATE GEAR SELECTOR. VEHICLE WOULD NOT GO INTO PARK.THEN SET EMERGENCY BRAKE AND LOOKED UNDER HOOD. CABLE CONNECTED TO SELECTOR ON TOP OF TRANSMISSION IS BROKEN AND WILL NOT OPERATE GEAR SELECTOR. THE CAR IS IN DRIVE OR REVERSE AND DOES NOT START. EVEN AFTER MANUALLY MOVING SELECTOR FORWARD PARK WILL NOT BE SELECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411926July 12, 2011
LATCHES/LOCKS/LINKAGES
DOOR LOCKS WILL UNLOCK AT HIGHWAY SPEED ON THEIR OWN DOOR LOCK SWITCHES ARE UNRESPONSIVE ONLY MANUAL LOCKING OR KEYLESS ENTRY FOB WILL LOCK OR UNLOCK WHILE VEHICLE IS IN OPERATION. AS A SAFETY MEASURE I THOUGHT THE KEYLESS ENTRY WAS DISABLED DURING OPERATION OF VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411913July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFT CABLE 2008 SATURN AURA XE: THE TRANS. SHIFT CABLE IN MY 2008 SATURN AURA WITH 47,305 MILES HAD TO BE REPLACED. THE CAR WOULD NOT START, I TRIED TO HAVE A PASSERBY JUMP THE VEHICLE BECAUSE INITIALLY I THOUGHT MAYBE IT WAS THE BATTERY. WHEN HE LIFTED THE HOOD AND BEGAN TO PLACE THE CABLES ON THE BATTERY THE VEHICLE ROLLED FORWARD ALMOST KNOCKING HIM DOWN. LUCKILY I WAS IN THE CAR AND FELT THE VEHICLE MOVE AND PLACED MY FOOT ON THE BRAKE PUSHING ON THE SHIFTER TO THE POSITION FOR PARK BELIEVING THAT MAYBE IN ERROR I HADN'T HAD THE VEHICLE IN PARK BUT IT WAS IN PARK ALREADY - I THEN APPLIED THE EMERGENCY BRAKE. WHEN THE TOW TRUCK DRIVER CAME TO TOW THE VEHICLE I EXPLAINED I COULDN'T GET THE VEHICLE INTO PARK AND THAT IT HAD MOVED ALMOST RUNNING OVER SOMEONE. HE SAT IN THE VEHICLE AND PUT IT IN NEUTRAL AND STARTED THE CAR STATING THAT IT WAS IN NEUTRAL SAFETY MODE BECAUSE THE TRANSMISSION SHIFT CABLE WAS STRETCHED OR BROKEN. THE CABLE HAS BEEN REPAIRED BY ME AND WASN'T COVERED UNDER A RECALL OR WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409341June 29, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WAS IN PARK WITH THE BRAKES DEPRESSED. AS THE BRAKES WERE RELEASED, THE VEHICLE BEGAN TO ROLL BACKWARD. THE DEALER DIAGNOSED THAT THE SHIFT CABLE WAS FRACTURED AND WOULD NEED REPLACING. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409771June 27, 2011
STEERING
ON APPROXIMATELY 06/01/2011 I NOTICED A SMALL LEAK UNDER THE FRONT END OF THE VEHICLE. ABOUT 6 DAYS LATER THE CAR STARTED MAKING A LOUD WHINING NOISE WHEN ACCELERATING AND WHEN TURNING IN EITHER DIRECTION. I CHECKED THE POWER STEERING FLUID LEVEL AND FOUND THE RESERVOIR ALMOST EMPTY. I FILLED THE RESERVOIR WITH POWER STEERING FLUID AND MADE AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED BY TED & EARLS SERVICE CENTER INC. IN PLYMOUTH MICHIGAN. TED & EARLS SERVICE CENTER DIAGNOSED THE LEAK AS A FAILED RACK AND PINION AND PERFORMED ALL REPAIRS. I FEEL THAT THE RACK AND PINION SHOULD HAVE LASTED MANY THOUSANDS MORE MILES AND ITS PREMATURE FAILURE PRESENTED A SERIOUS SAFETY RISK THAT SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407609June 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2008 SATURN AURA. THE CAR WAS PARKED WITH NOBODY INSIDE IT AND THE, KEYS REMOVED, IN A PARKING LOT WITH A VERY SLIGHT INCLINE. WHILE MY WIFE WAS INSIDE A STORE THE VEHICLE ROLLED BACKWARD 100 FEET ONLY TO BE STOPPED BY A PARKING BLOCK. THE PRNDL STILL SHOWED THE VEHICLE AS BEING IN PARK. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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