Saturn Aura Complaints

1,444 consumer complaints on file.

#10512118May 15, 2013
SERVICE BRAKES, STEERING, TRACTION CONTROL SYSTEM
TRACTION CONTROL AND CHECK ENGINE LIGHT COME ON INTERMITTENTLY AT OR ABOUT THE SAME TIME THE ENGINE OR TRANSMISSION SEEMS TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510915May 7, 2013
POWER TRAIN, TRACTION CONTROL SYSTEM
ALL OF SUDDEN THE VEHICLE LOST POWER. THE TRACTION LIGHT AND CHECK ENGINE LIGHT CAME ON. THEN THE VEHICLE READ LOST OF ENGINE POWER ON THE SCREEN. THIS APPEARS TO BE HAPPENING A LOT WITH SATURN VEHICLES WITH AS VIEW AS 25,000 MILES OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510973May 7, 2013
POWER TRAIN
THE CAR WOULD NOT GO INTO PARK AS A RESULT THE CAR WOULD ROLL FORWARD OR BACKWARD WITH THE ENGINE OFF. IT WAS ALSO DIFFICULT TO RESTART AS IT WOULD NOT ENGAGE IN PARK. TOOK IT TO A GM DEALER, WHO SAID IT WAS NOT A RECALL AS THE AURA HAS A SIX SPEED TRANSMISSION AND ONLY AURAS WITH A 4 SPEED TRANSMISSION WERE COVERED WHEN THE SHIFT LINK BREAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510824May 6, 2013
SERVICE BRAKES, STEERING, WHEELS, SUSPENSION
IN LATE MARCH 2013, I TOOK MY CAR TO CURRY'S AUTO SERVICE IN DULLES, VA TO DETERMINE THE CAUSE OF SQUEALING SOUND WHEN I BACK MY CAR OUT OFF PARKING SPACES. I WAS ADVISED TO HAVE REAR ROTORS RESURFACED, REAR PADS REPLACED AND REPLACE SHOCKS AND STRUTS. ON APRIL 2, 2013, WHILE IN GA FOR BUSINESS/PERSONAL PURPOSES I TOOK MY 2007 SATURN AURA XR TO TIRES PLUS IN SUWANEE, GA TO HAVE THE NECESSARY REPAIR WORK. DESPITE THE COMPLETED REPAIR WORK, FOR THE NEXT FEW WEEKS THE SOUND KEPT COMING BACK ONLY OCCURRING WHEN I BACK OUT OFF PARKING SPACES. ON APRIL 27, 2013 I TOOK MY CAR TO THE TIRES PLUS IN CHANTILLY, VA. THEY DETERMINED THE REAR ROTORS WERE NOT RESURFACED PROPERLY AND REAR LEFT SHOCK WAS LOOSE. ON MAY 4, 2013 TIRES PLUS, CHANTILLY, VA LOCATION RESURFACED THE REAR ROTORS AND TIGHTENED THE SHOCK. WITHIN TWO HOURS OFF THE REPAIR THE SQUEALING NOISE IS BACK AGAIN. THE CONSISTENT NOISE OCCURS DAILY WHENEVER I BACK OUT OFF PARKING SPACES. I HAVE ALREADY INVESTED OVER $1,100 IN REPAIRS WITH NO RESOLUTION. SCANNING THE INTERNET, I FOUND NUMEROUS OTHER COMPLAINTS FROM OTHER 2007 SATURA AURA OWNERS WITH THE SAME EXACT SQUEALING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510589May 3, 2013
SEATS, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I HAVE HAD PROBLEMS WITH THIS CAR SINCE SHORTLY AFTER PURCHASE, MOST OF WHICH HAVE NEVER BEEN REPAIRED EVEN AFTER SEVERAL ATTEMPTS BY DEALERSHIP, PASSENGER AIRBAG TURNS OFF EVEN WITH PASSENGER IN SEAT, HEATED SEATS COME ON BY THEMSELVES, I GAVE UP ON REPAIR OF THOSE LONG AGO, BUT THEY ARE MINOR COMPARED OTHER PROBLEMS I ANY SEVERAL OTHER OWNERS OF THIS CAR AS YOU CAN READ AT EDMUNDS.COM CONSUMER DISCUSSIONS, THIS CANNOT BE COINCIDENCE, TRACTION CONTROL, WATER PUMPS, CLUNKING IN THE STEERING COLUMN AND MOST RECENTLY CHECK ENGINE LIGHT ISSUES, WHICH IN THE PROCESS OF MORE THAN ONE MECHANIC/DEALERSHIP TRYING TO FIGURE OUT WHAT IS WRONG WITH THIS CAR I HAVE PAID FOR WHAT I WOULD CALL UNNECESSARY REPAIRS, FINALLY MY LOCAL DEALERSHIP TELLS ME GM HAS TOLD THEM THE TIMING CHAIN IS STRETCHED, I'M ASSUMING GM KNOWS THIS BECAUSE THEY HAVE OTHER VEHICLES SOME 2007 MODELS WITH A TIMING CHAIN RECALL/ISSUES, ACCORDING TO A LOCAL MECHANIC TIMING CHAINS DO NOT NEED REGULAR MAINT. AND SHOULD LAST MUCH LONGER THAN MY 68000 MILES, I NOW NEED A 3500$$ REPAIR ALTHOUGH MY LOCAL DEALERSHIP "SYMPATHIZES" WITH ME THEY FEEL "THINGS JUST ARE NOT MADE THEY WAY THEY USED TO BE." JUST THOUGHT I'D JOIN THE MANY OTHERS WHO FEEL A COMPLAINT NEEDED TO BE FILED WITH GM REGARDING THIS VEHICLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509873April 29, 2013
EXTERIOR LIGHTING
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509689April 26, 2013
SEATS, AIR BAGS
THE BACK RIGHT WELD ON THE DRIVER'S SEAT FRAME BROKE, CAUSING THE SEAT TO TILT TOWARD THE CENTER OF THE CAR. IN ADDITION TO BEING UNCOMFORTABLE, I CANNOT BELIEVE HAVING A SEAT THAT IS NOT FULLY ATTACHED TO THE FRAME WOULD BE SAFE WERE I TO BE INVOLVED IN AN ACCIDENT. I HAVE SEEN NUMEROUS COMPLAINTS ON SEVERAL SITES REGARDING THE SAME ISSUE OF THE FAULTY WELDS ON THE DRIVER'S SEAT. I'M SURPRISED TO FIND THERE HASN'T BEEN A RECALL YET. ALSO HAVING ISSUES WITH THE AIRBAG SENSORS, FOR WHICH I AM ALSO SEEING MANY SIMILAR COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509427April 24, 2013
POWER TRAIN, STEERING
TRANSMISSION HAS STARTED TO SLIP AROUND THE SAME TIME THE RECALL WAS RELEASED CONCERNING GEAR SHIFTER CABLE. I AM HIGHLY CONCERNED THAT THIS IS RELATED AND NOW MY POWER TRAIN WARRANTY HAS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509459April 24, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
I NOTICED THIS MORNING AS I WAS DRIVING TO WORK (DARK, 5 AM, CST) THAT THE BRAKE LIGHT IN THE BACK WINDOW STAYS LIT. IT WOULD GO OFF FOR ABOUT THREE SECONDS WHEN THE BRAKE PEDAL WAS PRESSED, BUT THEN IT WOULD COME BACK ON AND STAY LIT UNTIL THE PEDAL IS PRESSED AGAIN. I'VE DONE A LITTLE RESEARCH AND NOTICED THAT THIS IS WIDESPREAD AND COMMON IN THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509229April 23, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FIRST, LET ME START BY SAYING THAT I TRADED-IN FOR MY 2008 SATURN AURA IN APRIL 2011. SINCE THAT TIME, I HAVE HAD CONTINUOUS PROBLEMS WITH THE CAR. TODAY, MY CAR IS IN THE SHOP TO FIX THE BRAKE LIGHTS, CRUISE CONTROL, AND TRACTION/ESC. BRAKE LIGHTS: ON MY WAY HOME FRIDAY, A CONCERNED CITIZEN HAD ME ROLE DOWN MY WINDOW EN ROUTE TO TELL ME THAT MY BRAKE LIGHTS STAY ON THE ENTIRE TIME I AM DRIVING. AFTER THIS WARNING, I DID SOME INVESTIGATION - SURE ENOUGH, THE LIGHTS ENGAGE WHEN THE BRAKE IS NOT BEING PUSHED. WORSE YET, THE BRAKE LIGHTS GO OFF WHEN THE BRAKE IS PUSHED. THANK GOODNESS FOR THE PERSON WHO ALERTED ME TO THIS. TRUTHFULLY, I AM LUCKY THAT I DID NOT GET REAR-ENDED OR GET A TICKET. I TRULY HOPE THE BRAKE LIGHT ISSUE IS RECALLED BECAUSE IT IS VERY DANGEROUS. CRUISE CONTROL: MY CRUISE CONTROL DOES NOT WORK ALL THE TIME. SOMETIMES IT WORKS; SOMETIMES IT ENGAGES THEN RANDOMLY DISENGAGES; SOMETIMES IT JUST PLAIN DOES ENGAGE AT ALL. I CAN LIVE WITHOUT CRUISE CONTROL; HOWEVER, I REALLY DON'T THINK THIS SHOULD BE HAPPENING, AS THE VEHICLE IS NOT THAT OLD AND IS VERY WELL MAINTAINED. TRACTION/ESC: OCCASIONALLY, MY DASH WILL DISPLAY A WARNING THAT SAYS "SERVICE TRACTION, SERVICE ESC, ESC OFF." IT DOESN'T DO THIS EVERYDAY. IT JUST DISPLAYS THE WARNING AT RANDOM TIMES - I CANNOT DISTINGUISH A PATTERN. OVERALL, I AM VERY DISPLEASED WITH HOW THIS VEHICLE FUNCTIONS. NOT ONLY DOES IT COST ME MONEY TO FIX, IT TAKES TIME OUT OF MY DAY - I GET PAID HOURLY AT MY JOB. MY MAIN CONCERN IS THE BRAKES LIGHTS, AS SOMEONE COULD GET SERIOUSLY HURT, AND THE PROBLEM IS VERY DIFFICULT TO DETECT UNLESS ANOTHER MOTORIST WARNS YOU OR YOU DO NIGHT DRIVING (WHICH I DO NOT). THANK YOU FOR HEARING ME OUT - I REALLY APPRECIATE IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509124April 22, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
LAST YEAR SOMETIME IN 2012 I STARTED NOTICING MY BRAKE LIGHT STAYING ON. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE LOOKED AT THE PROBLEM THREE TIMES. THE PROBLEM STAY EXISTS TO THIS DAY. STILL TRYING TO GET THE ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509158April 22, 2013
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE WARNING LIGHTS ILLUMINATED INDEPENDENTLY WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CRUISE CONTROL ALSO DISENGAGED AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES FOR THE SAME DEFECT. THE BODY CONTROL MODULE (BCM) WAS REPROGRAMMED EACH TIME THE VEHICLE WAS TAKEN TO THE MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508990April 21, 2013
POWER TRAIN
I HAVE A 2007 SATURN AURA XR WITH THE 3.6L AND 6 SPEED AUTOMATIC AND BEGAN TO NOTICE A BUCKING, WHEN PUT INTO REVERSE, ON JANUARY 16, 2013. I CALLED MY MECHANIC, WHO HAS SERVICED THE SATURN SINCE 11/08, WHO ASKED THAT I BRING IT IN TO THE SHOP. AN EVENING LATER, I LOST THE TRANSMISSION AND HAD TO HAVE MY CAR TOWED. IT WAS DETERMINED THE TRANSMISSION FAILED AND I MADE THE DECISION TO INVEST $3,000 TO HAVE IT REPLACED. I'VE NOT LEARNED WHAT CAUSED THE TRANSMISSION FAILURE AND AM VERY DISMAYED THAT THERE WAS NO FOREWARNING. THE CAR HAS BEEN SERVICED ON A REGULAR BASIS; JUST HAD THE TRANSMISSION FLUID CHANGED AS THE SATURN REACHED THE 100K MARK. AFTER DOING SOME RESEARCH ON THE INTERNET, I'VE NOTICED A TREND WITH THIS CAR AND THAT IS QUITE A NUMBER OF OWNERS HAVE HAD TO REPLACE TRANSMISSIONS SOONER THAN EXPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508408April 16, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
BRAKE LIGHT COME ON WHEN EVER STAY UNTIL WHENEVER DID SERVICE BULLETIN 4 TIMES IN THE LAST YEAR WORKS TEMPORARY I HAVE BEEN DEALING WITH THIS FOR 2 1/2 YEARS CHANGE EVERYTHING DID EVERY THING BY THE BOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508265April 15, 2013
AIR BAGS, ELECTRICAL SYSTEM, SEATS
IDENTICAL TO THE RECENT AIRBAG RELATED RECALL INITIATED AT CHRYSLER, GM HAS HAD THE SAME ISSUE ON MULTIPLE PLATFORMS, MOST NOTABLY THE SATURN AURA XR. MY VEHICLE IS A 2007 EDITION. I FIRST NOTICED THE ISSUE ON MY VEHICLE IN 2010. FIRST, THE PASSENGER SENSING SYSTEM INDICATED THAT NO PASSENGER WAS PRESENT. SECOND, THE "SERVICE AIRBAG SOON" ICAW WOULD ANNUNCIATE, SOMETIMES WHILE IN MOTION AND SOMETIMES WHILE STATIONARY, WHEN THIS HAPPENED TRAVELING ON THE INTERSTATE I GOT QUITE FLUSTERED. I CALLED THE SERVICE CENTER AND TOOK IT TO THE LAST SATURN SERVICE CENTER IN FORT WORTH WHERE THEY TOLD ME THAT I'D MOST ASSUREDLY FLOODED MY PASSENGER COMPARTMENT (NEVER DROVE THE CAR INTO A BODY OF WATER--CONFUSED???). THE FIX WAS TO REPLACE THE ACM, THE PASSENGER SENSING MAT, AND THE SEAT HEATER--TOTAL COST ~$1K. BUT MY CAR WAS STILL UNDER WARRANTY! THIS PROBLEM CONTINUED TO HAPPEN AND ANOTHER DEALERSHIP COULD NEVER ISOLATE THE PROBLEM. FAST FORWARD TO NOW WHEN I CONTACTED GM ABOUT MY CONCERNS SINCE NOBODY ELSE COULD HELP ME...GM STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE MY CAR WAS OUT OF WARRANTY. I ASKED THE GM P.O.C. ABOUT THE TSB I HAD FOUND RELATED TO THIS ISSUE. I STATED MY CONCERNS FOR A TSB RELATED TO AIR BAGS OVER A 7 YEAR PERIOD. YES, YOU READ THAT RIGHT. GM HAS HAD A TSB RELATED TO MY PROBLEM, AND THE SAME AIRBAG RELATED RECALL CHRYSLER JUST STARTED, FOR 7 YEARS!!! PLEASE ASSIST MYSELF AND OTHER CONSUMERS FROM BEING HURT BY THIS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508189April 14, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
THIS IS MY SECOND COMPLAINT ON HERE FOR THE SAME BRAKE LIGHT ISSUE. I HAD TROUBLE WITH MY CAR BRAKE LIGHTS WORKING BACKWARDS (ON WHEN DRIVING, OFF WHEN BRAKING) ABOUT TWO YEARS AGO, HAD THEM FIXED AND THEY WORKED FOR ABOUT EIGHT MONTHS AND THEN STOPPED WORKING AGAIN. I TOOK THEM TO A CERTIFIED GM SERVICE STATION ON 4/5/2013 TO HAVE THEM FIXED FOR THE SECOND TIME. I PICKED UP MY CAR FROM SAID REPAIRS ON 4/8/2013 TO ONLY FIND THAT ON 4/11/13 THE BRAKE LIGHTS WERE WORKING BACKWARDS AGAIN. I TOOK MY VEHICLE BACK TO THE SAME GM SERVICE STATION TO HAVE THEM RE-RE-REPAIRED ON 4/13/13 AND PICKED THE CAR UP THE SAME DAY. ON 4/14/13 I AM HAVING THE SAME PROBLEM WITH THE LIGHTS WORKING BACKWARDS LESS THAN 24 HOURS AFTER THEY WERE SUPPOSED TO BE FIXED FOR THE 3RD TIME! SO I WILL TAKE MY CAR BACK TO THE GM CENTER ON 4/15/15 TO HAVE THE BRAKE LIGHTS RE-RE-RE-RE REPAIRED. THE CERTIFIED SERVICE CENTER CLOSEST TO ME IS ABOUT 30 MILES AWAY SO EVERYTIME I GO TO GET THEM FIXED TWO VEHICLES HAVE TO DRIVE THE ROUND TRIP (1 VEHICLE TWICE AND MY VEHICLE ONCE). IT IS RIDICULOUS TO HAVE TO PAY THE EXORBITANT GAS PRICES BECAUSE THE PEOPLE AT GM ARE APPARENTLY ICOPATENT (WHICH HAS BEEN CORROBORATED BY THERE INABILITY TO MAKE A SAFETY RELATED REPAIR) THE US GOVERNMENT MUST FORCE GM TO RECALL THE VEHICLES AFFECTED BY THESE FAULTY BREAK LIGHTS AND FORCE THEM TO FIND A SOLUTION THAT WILL FIX THE POTENTIAL DANGEROUS PROBLEM. THE THING IRRITATING ME MOST IS THAT THEY ARE NOT EVEN TRYING TO FIND A PROBLEM THAT WILL ACTUALY CORRECT THE FAULTY EQUIPMENT. AT THIS POINT I WILL EVEN BE WILLING TO PAY FOR THE REPAIRS IF THEY WILL JUST FIND A PERMENANT SOLUTION! SIGNED, VERY UPSET WITH THE QUALITY OF AMERICAN MADE VEHICLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506061April 12, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL WAS ACTIVATED AND UNEXPECTEDLY DISENGAGED ON ITS OWN. THE FAILURE WAS A FREQUENT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND AN UNKNOWN PART WAS REPLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508048April 12, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
REAR DOOR LOCKS NOT RESPONDING TO REMOTE, INTERMITTENTLY AT FIRST, OVER A COUPLE MONTHS NOT RESPONDING AT ALL. THIS WOULD BE FINE IF THERE WERE A KEY HOLE TO UNLOCK BACK DOORS BUT THERE ARE NOT. THE ONLY WAY TO GET THE DOORS TO LOCK OR UNLOCK IS MANUALLY AND THIS IS A PROBLEM AS LOCKS ARE NOT REACHABLE FROM FRONT SEAT. IF YOU ARE OUTSIDE THE ONLY WAY IS TO START THE CAR, UNROLL THE BACK WINDOWS AND MANUALLY UNLOCK. NOW DRIVER SIDE DOOR IS STARTING TO DO THE SAME, IT IS INTERMITTENTLY NOT RESPONDING TO THE REMOTE. I AM SURE IT IS A MATTER OF TIME FOR THIS TO FAIL TOO. ALSO, ELECTRICAL SYSTEM IS STRANGE. SOME FRONT SPEAKERS GO ON AND OFF, AS DO LIGHTS. OCCASIONALLY UPON STARTING VEHICLE NO LIGHTS GO ON, WITH IN A FEW MINUTES THEY WILL POP ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508052April 12, 2013
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
I CAME OUT TO GET IN MY CAR THIS MORNING AND THOUGHT IT WAS STRANGE MY HUSBAND HAD NOT CLOSED THE DRIVER SIDE DOOR. I GOT IN AND CLOSED THE DOOR AND IT POPPED OPEN, IT WOULD NOT LATCH. I TRIED NUMEROUS TIMES AND CHECK TO SEE IF ANYTHING WAS PREVENTING IT FROM LATCHING AND COULD NOT FIND ANYTHING. I PULLED IT SHUT AND MANUAL LOCKED THE DOOR AND IT STAYED LATCHED. I DROVE TO WORK, GOT OUT AND SHUT THE DOOR WITH NO ISSUE. I GOT IN THE CAR AGAIN, NO ISSUE. GOT OUT, WOULD NOT CLOSE, SO I PUSHED IT SHUT AND LOCKED WITH REMOTE, IS STAYED LATCHED, THEN I TRIED TO GET BACK IN, USING THE REMOTE, THE LOCK INSIDE THE DOOR POPPED UP LIKE IT HAD UNLOCKED, BUT THE DOOR WOULD NOT OPEN. AFTER 4 ATTEMPTS I GOT IT TO OPEN. GOT IN AND DROVE, GOT OUT, DOOR WOULD NOT CLOSE. HAVE AN APPOINTMENT TO HAVE IT LOOKED AT TOMORROW. I DON'T FEEL SAFE DRIVING IF THE DOOR COULD POP OPEN AT ANY TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508056April 12, 2013
POWER TRAIN
OUR TRANSMISSION STARTED SLIPPING AND JUMPING BETWEEN 40 AND 50MPH AND ATTEMPTS TO STALL OUT. IN REVERSE, THE VEHICLE WILL BARELY MOVE WITHOUT THE TRANSMISSION SLIPPING AND MAKING HORRIBLE NOISES ALSO ATTEMPTING TO STALL OUT. THE VEHICLE HAS LESS THAN 50,000 MILES! THIS IS LUDICROUS! THE DANGER IS THAT THE VEHICLE COULD STALL OUT AT ANY TIME WHILE DRIVING, THEREFORE, PLACING THE DRIVER IN AN UNSAFE SITUATION WITH THE POTENTIAL OF BEING STRUCK BY ONCOMING TRAFFIC; REAR ENDED, ETC. I SPENT HOURS THIS MORNING RESEARCHING THIS ISSUE EXTENSIVELY, VIA NUMEROUS CONSUMER FORUMS, AND DISCOVERED THAT THIS IS AN EXTREMELY COMMON ISSUE WITH THIS PARTICULAR VEHICLE. GM'S RESPONSE, IN ONE FORUM, WAS TO HAVE THE SYSTEM SOFTWARE UPGRADED, THEREBY FIXING THE PROBLEM. THIS APPARENTLY DID NOT SOLVE THE PROBLEM IN ALMOST ALL POSTED CASES BUT IS THE APPARENT "GO TO" RESPONSE. I BELIEVE IF THERE ARE HUNDREDS OF CONSUMERS EXPERIENCING THE SAME ISSUE WITH THE SAME VEHICLE, AND THAT ISSUE IS POTENTIALLY DANGEROUS, THE MANUFACTURER (GM) IS RESPONSIBLE TO CORRECT THE ISSUE AT NO CHARGE TO THE CONSUMER. I DO NOT BELIEVE IT IS A COINCIDENCE THAT SO MANY VEHICLES "RANDOMLY" HAVE THE SAME DANGEROUS TRANSMISSION FAILURE ISSUE. WHEN CONTACTING GM'S CUSTOMER ASSISTANCE DEPARTMENT THIS MORNING, I WAS INSTRUCTED THAT THE LOCAL DEALER (WHICH THEY TRIED TO CONTACT WITH ME ON HOLD TO NO AVAIL) WOULD PROVIDE THE SOFTWARE UPDATE FREE OF CHARGE (THAT'S THE STANDARD SOLUTION FOR FIRST TIME COMPLAINTS APPARENTLY). AFTER THAT IS COMPLETED, AND IF IT DOESN'T SOLVE THE DANGEROUS TRANSMISSION ISSUE, WE'RE BASICALLY ON OUR OWN TO REPLACE A FAULTY TRANSMISSION. SOMETHING MUST BE DONE ABOUT THIS ISSUE BEFORE SOMEONE HAS TO DIE OR GET SERIOUSLY INJURED BY A FAULTY TRANSMISSION FAILING FOR ACTION TO BE TAKEN. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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