Saturn Aura Complaints

1,444 consumer complaints on file.

#10521089June 21, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE CONTACT DEPRESSING THE BRAKE PEDAL. THE CONTACT HAD TO SLIGHTLY TOUCH THE PEDAL TO TURN OFF THE BRAKE LIGHTS. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE FRONT BRAKES BUT REFUSED TO INSPECT THE BRAKE LIGHTS. THE FAILURE WAS NOT CORRECTED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000. THE CURRENT MILEAGE WAS 69,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520807June 20, 2013
STEERING
STEERING SOMETIMES PULLS LEFT OR RIGHT, LIKE YOUR ARE IN A RUT. IT CAN NOT BE CORRECTED BACK TO CENTER IT IN YOUR LANE. IT JUMPS TO THE OPPOSITE PULL. IT CAN DO THIS @ ANY SPEED INCLUDING ON THE INTERSTATE. THIS CAUSES YOU TO DRIFT BACK AND FORTH IN YOUR LANE FIGHTING TO CENTER THE CAR UNTIL THE STEERING RETURNS TO NORMAL. SOMETIMES IT LASTS ONLY A MINUTE, AND GOES AWAY, OTHER TIMES IT LASTS SEVERAL MINUTES AND JUST WHEN YOU THINK IT'S BACK TO NORMAL IT STARTS PULLING AGAIN. WHEN IT'S BEEN PULLING A LOT, THE STEERING WHEEL WILL ALSO SHAKE WHILE SITTING STILL SOMETIMES. THE DEALER CHECKED IT OUT AND FOUND NOTHING, BUT IT WENT AWAY FOR ABOUT 3 MONTHS. NOW IT'S BACK AGAIN, AND I WILL BE RETURNING TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520842June 20, 2013
AIR BAGS
WHEN AN ADULT (OVER 100 POUNDS) SITS IN FRONT PASSENGER SEAT THE LIGHT ON THE DASH INDICATING THE PASSENGER AIR BAG IS ON/OFF SWITCHES FROM ON TO OFF AND BACK ON ETC. THE TIMING BETWEEN AN ON TO OFF EPISODE VARIES FROM SECONDS TO MANY MINUTES. THUS PASSENGER NOT PROTECTED BY AIRBAG. TOOK CAR TO BUICK/GMC DEALER AND THEY REPLACED PARTS DEALING WITH THE WEIGHT SENDOR IN THE FROM PASSENGER SEAT: THEY ARE: 20824277 MODULE KIT 19118733 CONNECTOR (REQUIRED BECAUSE ABOVE MODULE WAS REDESIGNED) 25864887 HEATER COST OVER $1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520847June 20, 2013
ELECTRICAL SYSTEM, WHEELS
I PURCHASED AND 08 AURA ABOUT 1.5 YEARS AGO FOR MY TEENAGE DAUGHTER. OTHER THAN A FEW MINOR PROBLEMS THE CAR WAS FINE. A COUPLE OF MONTHS AGO SHE EXPERIENCED A DEAD BATTERY AND WAS ABLE TO HAVE A FRIEND "JUMP START" THE CAR AND AS FOR THE BATTERY, IT HAS BEEN FINE SINCE. THE PROBLEM WAS THAT THE TIRE PRESSURE MONITOR SYSTEM (TPMS) WAS INOPERATIVE AND WOULD NOT RESET MANUALLY. THESE TPMS, I BELIEVE, CAME ABOUT DUE TO THE INABILITY TO BE ABLE TO VISUALLY SEE THAT A TIRE IS "LOW" WITH TODAYS "RUN FLAT', LOW PROFILE, AND STIFFER SIDEWALL, TIRES AND THAT THE MAJORITY OF DRIVERS DO NOT KNOW HOW TO CHECK TIRE PRESSURE ANYWAY. I WAS THEREFORE CONCERNED ABOUT MY DAUGHTERS SAFETY AS WELL AS OTHER THAT COULD BE INVOLVED IN A CRASH THAT RESULTED FROM POOR HANDLING OR WORSE, AN OVERHEATED TIRE AND BLOWOUT. I DID SOME SEARCHING AND DISCOVERED THAT GM HAD ISSUED A TECHNICAL SERVICE BULLETIN (TSB) EXPLAINING THAT THE TPMS FAILURE WAS DUE TO A "LOW VOLTAGE" INCIDENT THAT CAUSES THE CONTROL MODULE TO LOSE MEMORY. THE FIX, ACCORDING TO THE TSB, WAS TO REPROGRAM THE MODULE WITH UPDATED SOFTWARE. THIS BEING A KNOWN CONDITION AND SAFETY CONCERN, I DID NOT EXPECT TO HAVE TO PAY FOR THE REPAIR. I CONTACTED GM WHO REFUSED TO COVER THE REPAIR AND I ULTIMATELY PAID ABOUT $60. MY CONCERN IS THAT THIS IS A SAFETY CONCERN ON MULTIPLE VEHICLES FROM GM INCLUDING MOST OF THE 08 SATURN LINE AS WELL AS THE PONTIAC G5 AND G6, AND CHEVY COBALT. I ALSO FOUND THAT NHTSA FOUND REASON FOR RECALL ON SOME GM SUV'S A COUPLE OF YEARS AGO DUE TO A PROGRAMMING ERROR ON THE TPMS WHICH IS WHAT THIS IS. AS THESE 08 CARS AGE THEY ARE NOW REACHING THE EXPECTED LIFE OF THEIR BATTERY AND REPLACING THEM WHICH IS CAUSING THE TPMS SYSTEM TO BE INOPERATIVE. I BELIEVE THAT GM SHOULD FOR SAKE OF THE SAFETY OF THEIR CUSTOMERS RECALL THESE AFFECTED CARS AND PREVENT FUTURE ACCIDENTS. SOME MAY HAVE ALREADY HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516001June 10, 2013
POWER TRAIN
PARKED CAR AND WAS LEAVING VEHICLE WITH KEYS IN HAND. VEHICLE STARTED ROLLING BACKWARD. GOT BACK INTO CAR, REINSERTED KEYS AND MADE SURE GEAR SHIFT WAS IN PARK POSITION, WHICH IT WAS. HAS HAPPENED NUMEROUS TIMES SINCE. NO PROBLEM GETTING INTO OTHER GEARS OR FEELING LIKE TRANSMISSION IS SLIPPING. I DID LOOK UP ON THIS SITE AND SAW THERE IS A RECALL NOTICE FOR SIMILAR PROBLEM WITH OTHER AURAS, BUT MY VIN IS NOT INCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515803June 8, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
NOTICED THAT THE BRAKE LIGHTS STAY ILLUMINATED ALL THE TIME REGARDLESS OF BRAKE PEDAL POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515666June 7, 2013
POWER TRAIN
I WAS ON MY WAY TO WORK, IN RUSH HOUR TRAFFIC, WHEN I ACCELERATED AFTER BEING AT A STOP LIGHT. JUST AS I STARTED TO ACCELERATE WHEN THE LIGHT TURNED GREEN I COULD TELL THE ENGINE WAS RACING BUT I WAS GOING NO WHERE. I MANAGED TO DRIFT OFF THE SIDE OF THE ROAD AND HAD TO CALL A TOW TRUCK. THE CAR WON'T GO FORWARD OR REVERSE. DEALER NOW PUTTING IN A NEW TRANSMISSION AT $3000. VERY SCARY SITUATION AND NOW THAT I HAVE GONE ONLINE AND SEEN HOW MANY OTHER SATURN AURO'S HAD TO REPLACE TRANSMISSIONS I DON'T UNDERSTAND WHY GM HASN'T HAD A RECALL/REIMBURSEMENT. THEY OBVIOUSLY KNOW THAT THERE IS A PROBLEM. I HAVE HAD TO TAKE A LOAN OUT AT THE BANK TO PAY FOR THIS. THANK GOD MY 15 YEAR OLD DAUGHTER HASN'T STARTED DRIVING IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515480June 6, 2013
STEERING
ALL OF A SUDDEN MY STEERING WHEEL BECAME HARD TO TURN. I HAVE TO MANUALLY TURN MY WHEEL BACK STRAIGHT AFTER MAKING A TURN. I HAD MY USUAL OIL CHANGE COMPANY CHECK TO SEE IF IT WAS ANY POWER STEERING FLUID AND THERE WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515041June 4, 2013
ENGINE, POWER TRAIN
VEHICLE WOULD NOT TURN OVER, TOWED TO MECHANIC, TIMING CHAIN DETERMINED TO BE AT FAULT CHECKED POLICY 11340A WHICH REFERENCES OTHER 3.6L VEHICLES WITH THE SAME ISSUE - THE SATURN AURA XR IS NOT LISTED HERE, BUT IS DISPLAYING THE SAME ISSUES. VEHICLES COVERED UNDER THAT POLICY INDICATE AN EXTENDED WARRANTY DEMONSTRATING KNOWLEDGE OF THE ISSUE, BUT ACCEPTANCE OF THE FULL SCOPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514342May 30, 2013
POWER TRAIN
TRANSMISSION FAILURE SUDDENLY IN MY 08 SATURN AURA XE 6 SPEED AUTO/PADDLE SEDAN SYMPTOMS INCLUDE WITH OUT WARNING: SLIPPING IN FORWARD GEARS, NOT WORKING IN REVERSE AT ALL AND FINALLY NOT ENGAGING AT ALL WITH ENGINE REVVING IN TRAFFIC CAUSING A MAJOR TRAFFIC SAFETY PROBLEM AND NARROWLY AVOIDING AN ACCIDENT ALL IN ONE DAY WHILE ATTEMPTING TO REACH TRANSMISSION REPAIR SHOP. MY CAR HAS 99850 MILES ON IT AND THE 5 YEARS ELAPSED IN JANUARY OF THIS YEAR. ALTHOUGH THE CAR HAS BEEN VIGOROUSLY MAINTAINED WITH OIL CHANGES EVERY 3K, TRANSMISSION, BRAKE, AND ANTIFREEZE FLUIDS CHANGED ON SCHEDULE THIS FAILURE OCCURRED LIKE MANY OTHER HORRIFIED OWNERS ABOUT AS CLOSE AFTER EXPIRATION DATE AND MILEAGE AS ONE COULD POSSIBLE IMAGINE. I ASSUMED THAT MY AURA WOULD BE PERFORMING WELL UNTIL AT LEAST THE CAR WAS PAID FOR. NOW WITH BLUE BOOK FOR VALUE AND SUBTRACTING WHAT I STILL OWE AND ESTIMATED $4000 REPAIR THE OPTIONS ARE DISMAL. RESEARCHING ON LINE REVEALED A HOST OF PEOPLE PLAGUED BY THE SAME PROBLEMS WITH THEIR 6 SPEED AUTO/PADDLE TRANSMISSION IN 07-2010 SATURNS. CAN THE NHTSA BE OF ANY RELIEF VIA INTERCEDING WITH GENERAL MOTORS TO DO A RECALL OR PROVIDE DISPENSATION DUE TO THE EXTREME SAFETY HAZARD FOR SATURN DRIVERS BUT THE GENERAL PUBLIC AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514044May 29, 2013
POWER TRAIN
WHILE DRIVING THE CAR THE CHECK ENGINE LIGHT CAME ON AND THE TRANSMISSION FAILED TO OPERATE. THE ENGINE POWER WAS ALSO REDUCED TO ALMOST 0 AND THE CAR WOULD NOT MOVE. THIS HAPPENED WHILE DRIVING THE CAR AND I WAS FORTUNATE THAT I WAS IN A RESIDENTIAL AREA AT A LOWER RATE OF SPEED. THE DIAGNOSIS BY THE REPAIR SHOP WAS A FAILED WAVE PLATE IN THE TRANSMISSION WHICH SEEMS TO BE A COMMON ISSUE FOR THIS TRANSMISSION. THIS IS A SEVERE ISSUE THAT COULD CAUSE ACCIDENTS BASED ON WHEN THE TRANSMISSION PART WERE TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514101May 29, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD ILLUMINATE WHEN THE ACCELERATOR PEDAL WAS NOT BEING DEPRESSED AND THEY FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS BEING DEPRESSED. IN ADDITION, THE BRAKE LIGHTS WOULD ILLUMINATE SPORADICALLY AND INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST HOWEVER, THEY WERE UNABLE TO DUPLICATE FAILURE. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 3,000. THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513875May 28, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT HE ATTEMPTED TO SHIFT FROM DRIVE TO REVERSE WHEN THERE WAS A POP IN THE GEAR SHIFTER. THE CONTACT STATED THAT HE SHIFTED TO REVERSE AND THEN INTO PARK BUT THE VEHICLE WAS STILL ENGAGED IN DRIVE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513563May 26, 2013
ELECTRICAL SYSTEM
I PULLED OVER ON THE EXPRESSWAY TO INVESTIGATE MY TMPS COMING ON FOR NO REASON, ONCE CHECKED AND FOUND NO ISSUES, I ATTEMPTED TO MERGE BACK ON THE EXPRESSWAY, BUT THE SPEEDOMETER SHOT TO 70 MPH AND WAS STUCK AS WELL AS THE REST OF MY GAUGES, THEY ALL SHOWED FAULTY READINGS, AND THE ISSUE WAS NOT SELF CORRECTING AFTER STARTING AND SHUTTING OFF THE VEHICLE REPEATEDLY. THE ONLY WAY TO FIX THE ISSUE WAS TO PULL THE FUSE CONTROLLING THE INSTRUMENT CLUSTER, THIS HAS BEEN A RECURRING ISSUE HAPPENING WHEN IT IS RAINING OR THE HUMIDITY IS HIGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513410May 24, 2013
STEERING
WHILE MAKING A LEFT-HAND TURN, THE STEERING SEEMED TO CATCH AS IF IT WAS LOCKING UP. THIS DOES NOT HAPPEN WITH EACH LEFT-HAND TURN, BUT IS HAPPENING MORE FREQUENTLY. IT NOW HAPPENS WITH BOTH LEFT- AND RIGHT-HAND TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513116May 22, 2013
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
I EXPERIENCED THE SAME ISSUE AS A LOT OF OTHER OWNERS, THE GEAR SHIFT WOULD NOT GO INTO PARK SO THEREFORE MY CAR STARTED TO ROLL AWAY. AFTER SEVERAL ATTEMPTS I WAS STILL NOT ABLE TO GET IT IN PARK SO I LEFT IT IN NEUTRAL AND PUT ON THE EMERGENCY BRAKE. TO START MY VEHICLE I HAVE TO HAVE MY CAR IN NEUTRAL OR ELSE IT WILL NOT START. I RESEARCHED THE ISSUE AND SAW THAT THIS WAS AN APPARENT ISSUE THAT SEVERAL OWNERS HAVE SEEN SO I CALLED GM TO GET SOME INFORMATION. THE LADY THAT ANSWERED THE PHONE HAD A HEAVY ACCENT AND IT WAS VERY DIFFICULT TO UNDERSTAND HER BUT SHE STARTED A CASE AND TOLD ME TO TAKE MY CAR TO THE LOCAL AUTHORIZED SATURN REPAIR FACILITY. THE SERVICE TECHNICIAN INVESTIGATED THE ISSUE AND DETERMINED THAT THIS PROBLEM WAS INDEED THE EXACT ISSUES THAT THE RECALL WAS TO ADDRESS, THE GM SERVICE REPRESENTATIVE WAS NOTIFIED AND THEY REFUSED TO AUTHORIZE THE DEALER TO PROCEED WITH THE REPAIR. HER REASON WAS THAT THE CAR HAD TOO MANY MILES AND THAT THE CABLE BROKE BECAUSE OF NORMAL WEAR AND TEAR. THE DEALER INFORMED ME THAT IT WOULD BE CLOSE TO $600 TO REPAIR MY CAR AND AT THE POINT, I INFORMED THEM NOT TO DO THE REPAIR DUE TO LACK OF FUNDS ON MY PART. I AM STILL DRIVING THIS CAR WITH THIS PROBLEM, I JUST HAVE TO REMEMBER TO ALWAYS ENGAGE MY EMERGENCY BRAKE AFTER SHUTTING OF MY CAR. I'M SO GLAD THAT OUR GOVERNMENT AGREED TO BAIL OUT GM AND THEN HAVE THEM OUTSOURCE THEIR CALL CENTER AND REFUSE TO HONOR THEIR RECALLS, GREAT MOVE. UPDATED 6/13/13 *CN INVOICE RECEIVED. UPDATED 06/17/13....UPDATED 10/19/15 *BF UPDATED 11/03/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513031May 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN AURA . THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE RPMS DECREASED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE THEN STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512872May 20, 2013
FUEL/PROPULSION SYSTEM, ENGINE
VEHICLE IS 6 YEARS OLD HAD MAJOR ENGINE FAILURE DUE TO TIMING CHAIN FAILURE 7000 COST TO REPIR PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512919May 20, 2013
POWER TRAIN
ON FRIDAY, MAY 17TH THE VEHICLE WAS DRIVEN AND DROVE NORMALLY ON MONDAY, MAY 20TH THE CAR WILL NOT GO INTO REVERSE AND WILL NOT GO FORWARD. IT WAS TOWED TO A MECHANIC AS IT WAS COMPLETELY UNABLE TO BE DRIVEN. MECHANIC INDICATED THAT THE TRANSMISSION WAS NOT OPERATING AND TRYING TO ENGAGE THREE GEARS AT ONCE. I CALLED A LOCAL TRANSMISSION SHOP AND THEY INDICATED THIS IS A COMMON WITH THE ENGINE/TRANSMISSION IN THIS VEHICLE. ESTIMATE IS $2,800 TO $3,000 TO HAVE THE TRANSMISSION REBUILT. THE VEHICLE ONLY HAS 92,000 MILES. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF IT HAD THIS SUDDENLY WHILE DRIVING IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512286May 15, 2013
STEERING
I WAS TOLD THAT I AM LEAKING STEERING FLUID AND I NEED A NEW RACK AND PINION. THIS IS A MAJOR JOB AND I FEEL SHOULDN'T HAPPEN AT 22K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Aura