Ram 5500 Service Bulletins (2014)

355 manufacturer communications on file.

• August 11, 2015•Document ID: 10149011

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  68080819A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: [email protected]~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to [email protected]

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149011-0001.pdf↗
• August 10, 2015•Document ID: 10149010

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

  Mfr Comm. #:

  68079375A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to [email protected]~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149010-0001.pdf↗
• August 9, 2015•Document ID: 10149009

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  Mfr Comm. #:

  56046094A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149009-0001.pdf↗
• August 8, 2015•Document ID: 10149008

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  56041380A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149008-0001.pdf↗
• August 7, 2015•Document ID: 10149007

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  55112621A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to [email protected]

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149007-0001.pdf↗
• August 6, 2015•Document ID: 10149024

  Service Bulletin/Repair Instructions
  EQUIPMENT; WHEELS

  Mfr Comm. #:

  12137

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Return: Molding Kit - Wheel Lip Opening

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149024-0001.pdf↗
• August 6, 2015•Document ID: 10149006

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

  Mfr Comm. #:

  05191925A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149006-0001.pdf↗
• August 5, 2015•Document ID: 10149005

  Service Bulletin/Repair Instructions
  STEERING; STEERING:ELECTRIC POWER ASSIST SYSTEM

  Mfr Comm. #:

  05154400A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149005-0001.pdf↗
• August 4, 2015•Document ID: 10149004

  Service Bulletin/Repair Instructions
  ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

  Mfr Comm. #:

  05149141A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: [email protected]~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to [email protected]

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149004-0001.pdf↗
• August 4, 2015•Document ID: 10058300

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SB-08-072-15REVA

  Date Added:

  August 29, 2015

  Manufacturer:

  DODGE

  Summary

  CERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE. MODEL 2013-14. *PE

  Associated Products (16)

  2014 Dodge Durango2014 Dodge Viper2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Dodge Durango2013 Dodge Viper2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10058300-0001.pdf↗
• August 3, 2015•Document ID: 10149003

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT

  Mfr Comm. #:

  04861963A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149003-0001.pdf↗
• August 2, 2015•Document ID: 10149002

  Service Bulletin/Repair Instructions
  SEATS; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

  Mfr Comm. #:

  04610124A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149002-0001.pdf↗
• August 1, 2015•Document ID: 10149000

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  1UU47DX9A

  Date Added:

  November 26, 2018

  Manufacturer:

  DODGE

  Summary

  Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149000-0001.pdf↗
• August 1, 2015•Document ID: 10148946

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  6th Edition 2015

  Date Added:

  November 26, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Warranty Operations Newsletter Volume 1, Issue 6

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10148946-0001.pdf↗
• July 18, 2015•Document ID: 10149684

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  09-006-15

  Date Added:

  December 3, 2018

  Manufacturer:

  JEEP

  Summary

  Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition. DISCUSSION: The root cause of the engine shudder has been found to be due to excess carbon build-up on the exhaust valve stems and will typically happen on vehicles driven mostly in light load conditions. As a result, new cylinder heads have been released that are equipped with newly designed valve stem seals. These newly designed seals are designed to help prevent excessive carbon from building up on the valve stems. Although it may be hard to reproduce, engine shudder resulting from these excess carbon deposits, will typically only happen under the following driving conditions. ? Steady speeds between 50 and 70 mph (80 and 113 kph). ? Engine speed between 1600 - 2000 RPM. ? Present during engine warm up to operating temperature after a cold soak. ? Only present for a few seconds at a time and often during a 6-7 upshift. ? Light load acceleration or while driving up a slight grade. ? Symptom will go away either by aggressively applying the accelerator pedal or going into a zero throttle deceleration.

  Associated Products (2)

  2014 Jeep Grand Cherokee2014 Ram 5500
  Associated Documents

  • DownloadMC-10149684-0001.pdf↗
• May 30, 2015•Document ID: 10229248

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  2500115

  Date Added:

  January 9, 2023

  Manufacturer:

  RAM

  Summary

  Diesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High.

  Associated Products (8)

  2015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 5500
  Associated Documents

  • DownloadMC-10229248-0001.pdf↗
• April 29, 2015•Document ID: 10057933

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  09-002-15 REV.A

  Date Added:

  July 15, 2015

  Manufacturer:

  RAM

  Summary

  CHRYSLER 2014-2015 DODGE RAM 2500, 3500 4500/5500 PICKUP , CAB CHASSIS. BULLETIN INFORMATION REGARDING KNOCKING NOISE COMING FROM THE ENGINE AFTER VEHICLE SITTING OVERNIGHT. ENGINE REPLACEMENT IS REQUIRED. *LJ

  Associated Products (4)

  2015 Ram 35002014 Ram 25002014 Ram 35002014 Ram 5500
  Associated Documents

  • DownloadMC-10057933-0001.pdf↗
• March 27, 2015•Document ID: 10144856

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  08-030-15

  Date Added:

  September 24, 2018

  Manufacturer:

  RAM

  Summary

  Auto Headlamp Enhancements This bulletin involves checking Tunnel Detection values and performing a vehicle reconfiguration if needed. The customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps may not turn off. The customer may also experience when driving on an over cast day the auto headlamps may cycle on and off frequently.

  Associated Products (10)

  2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 5500
  Associated Documents

  • DownloadMC-10144856-0001.pdf↗
• March 1, 2015•Document ID: 10219770

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

  Mfr Comm. #:

  FCA

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Customer satisfaction notification P30 Engine Oil Filter Adapter

  Associated Products (3)

  2014 Ram 25002014 Ram 35002014 Ram 5500
  Associated Documents

  • DownloadMC-10219770-0001.pdf↗
• February 26, 2015•Document ID: 10229204

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  0801615

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.

  Associated Products (14)

  2015 Jeep Cherokee2014 Dodge Durango2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10229204-0001.pdf↗