Ram 4500 Service Bulletins

1,927 manufacturer communications on file.

• August 10, 2016•Document ID: 10140209

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE

  Mfr Comm. #:

  22842

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140209-0001.pdf↗
• August 10, 2016•Document ID: 10140207

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING

  Mfr Comm. #:

  22843

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140207-0001.pdf↗
• August 10, 2016•Document ID: 10140199

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  05086755A

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2016 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~

  Associated Products (3)

  2016 Ram 25002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10140199-0001.pdf↗
• August 8, 2016•Document ID: 10140206

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  20610

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140206-0001.pdf↗
• August 6, 2016•Document ID: 10140205

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  20624

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140205-0001.pdf↗
• August 5, 2016•Document ID: 10140203

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR; STRUCTURE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

  Mfr Comm. #:

  17598

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140203-0001.pdf↗
• July 30, 2016•Document ID: 10108543

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

  Mfr Comm. #:

  21-027-16

  Date Added:

  July 14, 2017

  Manufacturer:

  RAM

  Summary

  "Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: · P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance."

  Associated Products (4)

  2016 Ram 15002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10108543-0001.pdf↗
• July 20, 2016•Document ID: 10121687

  Service Bulletin/Repair Instructions
  ENGINE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  05086755A$

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Rear Crank Shaft Oil Seal and retainer plate For Cummins equipped vehicles only;~ If replacing Rear Main Seal for oil leak, replace seal and retainer as a set PN; 9003466. Please do not disturb seal in retainer when removing from engine.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695~ If you do not receive a response within 15 minutes, please proceed with normal repair

  Associated Products (3)

  2016 Ram 25002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10121687-0001.pdf↗
• July 13, 2016•Document ID: 10121669

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  68249986A$

  Date Added:

  November 3, 2017

  Manufacturer:

  FIAT

  Summary

  MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.

  Associated Products (30)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10121669-0001.pdf↗
• July 13, 2016•Document ID: 10121668

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  68232786A$

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Housing: Oil Filter Adapter Cummins equipped trucks ONLY; If you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (Spud), DO NOT replace the entire adapter assembly. The oil filter connector is available separately (Part Number 04429355).~ If ordering an adapter due to some other issue, you must also order an oil bypass valve Mopar Part # 04797726AB, as these are not reusable. Please refer to all applicable published service information for oil bypass valve installation

  Associated Products (16)

  2016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 25002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10121668-0001.pdf↗
• July 9, 2016•Document ID: 10121651

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  18-082-16

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs: · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance.** · P0456 - EVAP System Small Leak. · P3402 - Cylinder 1 Deactivation Control Performance. · P3426 - Cylinder 4 Deactivation Control Performance. · P3442 - Cylinder 6 Deactivation Control Performance. · P3450 - Cylinder 7 Deactivation Control Performance. · P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTCs listed above, the software update will improve: · **Correct an issue related to rounding of the cruise control set speed displayed in the cluster. · Brake Throttle Override calibration has changed to be less sensitive. · Throttle Body supplier change has caused a widening of the minimum and maximum voltage limits · Correct a software issue with oil pressure light function at key-up. · Correct a software issue related to idle timer. · Correct a software issue with inconsistent engine RPM increments/decrements with operator idle speed.(DD/DF/DP ONLY).** · Improved Cruise Control Acceleration mode. · Improved Multi Displacement System operation 6-Speed Automatic 66RFE transmission (Sales Code DFP). · Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). · Potential small improvement in fuel economy at higher altitudes. · Potential improvement in high altitude engine idle RPM stability. · EGR monitor status function.

  Associated Products (3)

  2016 Ram 25002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10121651-0001.pdf↗
• July 6, 2016•Document ID: 10121657

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  68232614A$

  Date Added:

  November 3, 2017

  Manufacturer:

  CHRYSLER

  Summary

  Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.

  Associated Products (57)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 more
  Associated Documents

  • DownloadMC-10121657-0001.pdf↗
• June 22, 2016•Document ID: 10218272

  Service Bulletin/Repair Instructions
  POWER TRAIN; AIR BAGS; SERVICE BRAKES; SEAT BELTS

  Mfr Comm. #:

  RL300150A

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]

  Associated Products (4)

  2017 Ram 35002017 Ram 45002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10218272-0001.pdf↗
• June 22, 2016•Document ID: 10218271

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  68066351A

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.

  Associated Products (30)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10218271-0001.pdf↗
• June 22, 2016•Document ID: 10140139

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  RL300150A$

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]

  Associated Products (4)

  2017 Ram 35002017 Ram 45002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10140139-0001.pdf↗
• June 17, 2016•Document ID: 10140103

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  17202

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140103-0001.pdf↗
• June 17, 2016•Document ID: 10140102

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT

  Mfr Comm. #:

  17191

  Date Added:

  June 11, 2018

  Manufacturer:

  FIAT

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140102-0001.pdf↗
• June 17, 2016•Document ID: 10140101

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM:IGNITION:SWITCH; EQUIPMENT

  Mfr Comm. #:

  17161

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140101-0001.pdf↗
• June 15, 2016•Document ID: 10140100

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  17135

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140100-0001.pdf↗
• June 15, 2016•Document ID: 10140099

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  17127

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140099-0001.pdf↗