Ram 4500 Service Bulletins (2014)

431 manufacturer communications on file.

August 1, 2015•Document ID: 10148946
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
6th Edition 2015
Date Added:
November 26, 2018
Manufacturer:
CHRYSLER
Summary
Warranty Operations Newsletter Volume 1, Issue 6
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10148946-0001.pdf↗
July 16, 2015•Document ID: 10149678
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
08-072-15
Date Added:
December 3, 2018
Manufacturer:
RAM
Summary
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec
Associated Products (13)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10149678-0001.pdf↗
May 30, 2015•Document ID: 10229248
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
2500115
Date Added:
January 9, 2023
Manufacturer:
RAM
Summary
Diesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High.
Associated Products (8)
2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10229248-0001.pdf↗
May 30, 2015•Document ID: 10148941
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mfr Comm. #:
25-001-15
Date Added:
November 26, 2018
Manufacturer:
RAM
Summary
Diesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High.
Associated Products (6)
2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500
Associated Documents
- Download MC-10148941-0001.pdf↗
April 18, 2015•Document ID: 10150544
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
09-002-15
Date Added:
December 10, 2018
Manufacturer:
RAM
Summary
Knocking Noise From Engine After Sitting Overnight This bulletin involves evaluating the engine for cold start knocking noise typically after an overnight cold soak. Some engines during this build period may have been built with incorrect piston wrist pins. The wrist pins will cause an audible knocking noise upon start up. The knocking noise will typically reduce after approximately 30 minutes of idle time. Engine replacement will be required. Some customers may comment they hear an audible knocking noise coming form the engine after start up for approximately 30 minutes. This only occurs after cold start when the vehicle has been sitting over night.
Associated Products (3)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500
Associated Documents
- Download MC-10150544-0001.pdf↗
March 27, 2015•Document ID: 10144856
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS
Mfr Comm. #:
08-030-15
Date Added:
September 24, 2018
Manufacturer:
RAM
Summary
Auto Headlamp Enhancements This bulletin involves checking Tunnel Detection values and performing a vehicle reconfiguration if needed. The customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps may not turn off. The customer may also experience when driving on an over cast day the auto headlamps may cycle on and off frequently.
Associated Products (10)
2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10144856-0001.pdf↗
March 3, 2015•Document ID: 10144802
Service Bulletin/Repair Instructions
ENGINE; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION
Mfr Comm. #:
21-013-15
Date Added:
September 24, 2018
Manufacturer:
RAM
Summary
Flash: AS69RC/AS66RC Transmission Shift And Diagnostic Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. Vehicles equipped with an AS69RC automatic transmission (sales code DF2) ? Less than desired towing performance while using cruise control. ? Harsh engagement while shifting from neutral to drive, neutral to reverse, or park to reverse with vehicle still in motion (rolling garage shift). ? Transmission Oil Temperature light illumination during high engine and tow loads. ? Engine flare during 2-1 tip in downshift. ? Less than desired shift quality during 6-5, 5-4 coasting downshifts. ? Delayed downshifts in Tow/Haul mode while driving down grades. ? Less than desired transmission shift performance when transitioning from low traction surface to high traction surfaces. (i.e. ice covered road to clear pavement). ? Harsh 2-1 downshift. ? Less than desired shift points during light pedal and Wide Open Throttle (WOT) operation or while in Tow/Haul and engine brake modes. ? Delayed engagement when shifting from neutral to drive, neutral to reverse, or park to reverse (garage shifts). ? Audible squawk noise on 4-3 downshift. ? Poor vehicle acceleration in first gear with vehicle fully loaded. ? Malfunction Indicator Lamp (MIL) illumination with no defect found for Diagnostic Trouble Code (DTC) P253D - PTO Sense Circuit High. AS66RC automatic transmission (sales code DF3) ? Transmission Oil Temperature light illumination during high engine and tow loads. ? Less than desired towing performance while using cruise control. ? Harsh engagement while shifting from neutral to drive, neutral to reverse, or park to reverse with vehicle still in motion (rolling garage shift) ? Engine flare during 2-1 tip in downshift. ? Less than desired shift quality during 6-5, 5-4 coasting downshifts.
Associated Products (4)
2014 Ram 3500 2014 Ram 4500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10144802-0001.pdf↗
February 26, 2015•Document ID: 10229204
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
0801615
Date Added:
January 9, 2023
Manufacturer:
JEEP
Summary
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
Associated Products (14)
2015 Jeep Cherokee 2014 Dodge Durango 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500
Associated Documents
- Download MC-10229204-0001.pdf↗
February 26, 2015•Document ID: 10223625
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0801615
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
Associated Products (14)
2015 Jeep Cherokee 2014 Dodge Durango 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500
Associated Documents
- Download MC-10223625-0001.pdf↗
February 26, 2015•Document ID: 10221538
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
08-016-15
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
Associated Products (12)
2015 Jeep Cherokee 2014 Dodge Durango 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10221538-0001.pdf↗
February 26, 2015•Document ID: 10144898
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
08-016-15
Date Added:
September 24, 2018
Manufacturer:
RAM
Summary
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
Associated Products (14)
2015 Jeep Cherokee 2014 Dodge Durango 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500
Associated Documents
- Download MC-10144898-0001.pdf↗
January 22, 2015•Document ID: 10148592
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
08-006-15
Date Added:
November 19, 2018
Manufacturer:
RAM
Summary
Flash: Incorrect Language Displayed In The Cluster This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with updated software. The customer may notice when trying to switch the language from English to Spanish/French, only the radio will display the correct language. The cluster will still display English.
Associated Products (4)
2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500
Associated Documents
- Download MC-10148592-0001.pdf↗
December 18, 2014•Document ID: 10229908
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
1800214
Date Added:
January 17, 2023
Manufacturer:
RAM
Summary
Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes.
Associated Products (3)
2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10229908-0001.pdf↗
December 18, 2014•Document ID: 10221077
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; BACK OVER PREVENTION; STRUCTURE; FUEL SYSTEM, DIESEL; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, GASOLINE; POWER TRAIN; EXTERIOR LIGHTING
Mfr Comm. #:
1800214REVC
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit.Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017 - Control Module Timer/Clock Performance. P0087 - Fuel Rail Pressure Too Low. P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. P2281 - Air Leak Between MAF And Throttle Body. P0128 - Thermostat Rationality. In low ambient temperatures. U1421 - Implausible Ignition Key Off Time Received. P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC.Other Updates: Urea system calibration changes. Fuel Filter Minder Calibration Changes. Cruise control system improvements. Improvements in exhaust brake switch operation. Charging system improvements for dual alternator applications. Various wiTECH data and system test additions and improvements. OBD Template changes for P2453. Dual Fuel Tank component update. Inducement Timer Reset (Feature enable in wiTech). PTO Denied Status Message Update. PTO Horn Request sent to Body Control Unit (BCU.)
Associated Products (3)
2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10221077-0001.pdf↗
December 18, 2014•Document ID: 10139907
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
18-002-14 REV. C
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit.Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017 - Control Module Timer/Clock Performance. P0087 - Fuel Rail Pressure Too Low. P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. P2281 - Air Leak Between MAF And Throttle Body. P0128 - Thermostat Rationality. In low ambient temperatures. U1421 - Implausible Ignition Key Off Time Received. P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC.Other Updates: Urea system calibration changes. Fuel Filter Minder Calibration Changes. Cruise control system improvements. Improvements in exhaust brake switch operation. Charging system improvements for dual alternator applications. Various wiTECH data and system test additions and improvements. OBD Template changes for P2453. Dual Fuel Tank component update. Inducement Timer Reset (Feature enable in wiTech). PTO Denied Status Message Update. PTO Horn Request sent to Body Control Unit (BCU.)
Associated Products (3)
2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10139907-0001.pdf↗
December 15, 2014•Document ID: 10229900
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
0500614
Date Added:
January 17, 2023
Manufacturer:
DODGE
Summary
Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
Associated Products (6)
2014 Ram 4500 2014 Ram 5500 2013 Ram 4500 2013 Ram 5500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10229900-0001.pdf↗
December 15, 2014•Document ID: 10221068
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
0500614
Date Added:
September 26, 2022
Manufacturer:
DODGE
Summary
Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
Associated Products (6)
2014 Ram 4500 2014 Ram 5500 2013 Ram 4500 2013 Ram 5500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10221068-0001.pdf↗
December 15, 2014•Document ID: 10139898
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
05-006-14
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
Associated Products (6)
2014 Ram 4500 2014 Ram 5500 2013 Ram 4500 2013 Ram 5500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10139898-0001.pdf↗
December 15, 2014•Document ID: 10061866
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
05-006-14
Date Added:
April 12, 2016
Manufacturer:
DODGE
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)
2014 Ram 4500 2014 Ram 5500 2013 Ram 4500 2013 Ram 5500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10061866-0001.pdf↗
December 12, 2014•Document ID: 10229897
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL
Mfr Comm. #:
1400114
Date Added:
January 17, 2023
Manufacturer:
RAM
Summary
Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been set.frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM).
Associated Products (6)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10229897-0001.pdf↗

← Back to Ram 4500