Ram 1500 Complaints

11,877 consumer complaints on file.

#11084338April 10, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHIFTED TO THE PARK POSITION. IN ADDITION, THE CONTACT EXPERIENCED AN ELECTRICAL FAILURE IN WHICH ALL OF THE INTERIOR LIGHTS WOULD NOT TURN OFF WHEN THE VEHICLE WAS TURNED OFF. A DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084370April 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
TRUCK STARTING TO SHAKE AND NOT BE ABLE TO ACCELERATE, TOOK IT TO GET CHECK OUT , REPLACE LIFTERS, CAM SHAFT, GETTING CODES OF MIS FIRE IN CYLINDER SIX, THEN CYLINDER FOUR. THEN CYLINDER 6 REACTIVATION CONTROL PERFORMANCE, THEN CYLINDER DEACTIVATION SYSTEM BANK 1, OIL PRESSURE OUT OF RANGE CAMSHAFT ADVANCE/ RETARD DISABLED. SPENT. WHEN DRIVING GOING OVER PASS OR INCLINE TRUCKS STARTS TO SHAKE LIKE ITS GOING TO EXPLODE. NOW IT IS STARTING TO JUST DIE AND TURN OFF WHILE DRIVING OR AT A STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083925April 9, 2018
WHEELS
WHILE WORKING ON MY TRUCK, I LEFT 1 BOX SITTING BESIDE THE PASSENGER REAR TIRE. I SMELLED SOMETHING BURNING AND JUST THOUGHT SOMEONE HAD A FIREPLACE BURNING. MY SON CAME OUT AND ASKED ME WHY THE BOX WAS SMOKING. THE SUN REFLECTING FROM THE CHOME WHEEL CAUSED THE BOX TO CATCH ON FIRE. THIS OCCURRED ON 8 APRIL 2018 IN PASADENA, MD AT APPROX. 5 P.M. WILE THIS IS NOT A VEHICLE SPECIFIC ISSUE, IT SHOULD BE ADVISED TO OTHERS TO BE AWARE OF THE FIRE POTENTIAL CAUSED BY THE SUN REFLECTING FROM THE CHROME ON A VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11083946April 9, 2018
STEERING
TRUCK LOST ELECTRIC STEERING WHEN I WAS DRIVING THE VEHICLE. SAFETY ISSUE, STEERING VERY HARD TO DO MANUALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083990April 9, 2018
VEHICLE SPEED CONTROL
WHEN USING THE CRUISE CONTROL BETWEEN 30 AND 45 MPH, WHEN RESUMING THE VEHICLE WILL GAIN UP TO 10MPH OVER THE SET SPEED AND THE RPMS WILL SIT AT 4K UNTIL CRUISE CONTROL IS DISENGAGED. THIS OCCURS ON INCLINES, DECLINES AND FLAT SURFACES. THIS HAS BEEN CONFIRMED BY TWO DEALERSHIPS ON THIS VEHICLE. ONE DEALERSHIP CONFIRMED IT ON OTHER 2017 RAM 1500S WITH 3.6L ENGINE. FCA US LLC STATES THAT THIS IS "AS DESIGNED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084190April 9, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083836April 8, 2018
AIR BAGS, SEAT BELTS
I WAS IN THE ACCIDENT JANUARY 17, 2018 IN MY AIRBAGS DID NOT GO OFF AND IT IN MY SEATBELT DID NOT WORK DID NOT ENGAGE SO WHEN I HIT A TRUCK A LEG SLIPPED UNDERNEATH THE BRAKE PEDAL AND GOT BRUISED REALLY BAD NONE OF THE AIRBAGS WENT OFF IN MY SEATBELT WOULD NOT HOLD ME IN THE SEAT I SLID DOWN THE SEAT SEAT .ON FEBRUARY 9 I HAD TO GO TO THE DOCTOR THE HOSPITAL TO EMERGENCY I HAD AN EMBOLISM THROUGH MY LOAN AND THEY THINK IT CAME FROM MY LEFT LEG THERE'S A BIG CLOT IN MY LEFT LEG NOW AND IN MY LOV ON FEBRUARY 9 I HAD TO GO TO THE DOCTOR THE HOSPITAL THROUGH EMERGENCY I HAD AN EMBOLISM THROUGH MY LOAN AND THEY THINK IT CAME FROM MY LEFT LEG THERE'S A BIG CLOT IN MY LEFT LEG NOW AND IN MY LUNG, I COULD NOT BREATHE AT ALL BECAUSE I HAD NO OXYGEN IN MY BLOOD BECAUSE THE BLOOD CLOT BUT I HAD OVER $10,000 OF DAMAGE ON MY TRUCK AND IN THE AIRBAG DID NOT GO OFF AT ALL NOR DID THE SIDE AIRBAGS GO OFF ON JANUARY 17, 2018 IN NORTH CAROLINA THEY HAD A GIANT SNOWSTORM I CAME ON THE ROAD UP TO THE HIGHWAY IN MARKSVILLE N.C. IN THE CAR SLID INTO ANOTHER TRUCK FLIPPED AROUND THREE TIMES AND LANDED IN THE DITCH WITH THE WHEELS OFF THE GROUND I DIDN'T REALIZE TILL AFTER THAT THE BRUISE ON MY LEG HAD CAUSED THE CLOT. *DSY* *BF *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11083881April 8, 2018
FUEL/PROPULSION SYSTEM
COLD START ENGINE EXHAUST TEMPERATURE TOO LOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083905April 8, 2018
STRUCTURE:BODY
BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN'T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083792April 7, 2018
SUSPENSION, UNKNOWN OR OTHER
HIGH SPEED VIBRATION STARTING AROUND 60 MPH ONLY GET WORST AS YOU SPEED UP.. ONE DEALER SAID IT WAS THE ECO. SYSTEM KICKING IN , ANOTHER SAID THERE WASN'T NO PROBLEM. BUT I NOW THERE'S ONE. TO MANY COMPLAINTS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083696April 6, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE; HOWEVER, THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083694April 6, 2018
ENGINE
MY TRUCK HAS STARTED RUNNING ROUGH WITHOUT ANY POWER AND NOTICING A TICKINGKOCKING NOISE WITHIN THE PAST WEEK SO I STARTED LOOKING INTO IT AS I'VE ALWAYS CHANGED MY OIL BETWEEN 5-10K FULL SYNTHETIC 5W20 AND ALWAYS RAN GOOD FUEL AT LEAST 89-93 BC I HAVE 142K ON IT. I'VE NOTICED THE TICKING NOISE AROUND 75 AND THOUGHT MAYBE SLIGHT EXHAUST LEAK FROM THE WELDS BUT AS I START READING ON INTERNET IT'S BEEN A PROBLEM WITH CHRYSLER ON ALL THESE HEMI ENGINES FOR QUITE A FEW YEARS NOW AND I THINK IT'S BS THAT I'M HAVING TO PAY TO FIX SOMETHING THAT OBVIOUSLY BEEN A PROBLEM FOR VEHICLES WITH WELL UNDER THE MILEAGE I HAVE AS WELL. THE WIFE HAS A CHEVY WITH OVER 200K THAT RUBS LIKE A TOP AND SHE NEVER CHANGED THE OIL BEFORE WE GOT TOGETHER, IN FACT IT WAS SLUDGE WHEN I DID THE FIRST OIL CHANGE AND IT DOESN'T TICK NOCK OR HESITATE ONE BIT. I HOPE SOMEONE WILL STEP UP AND HELP PPL OUT WITH THEIR MISTAKES AND MAKE IT RIGHT BC I'M OUT OF A VEHICLE I STILL OWE ON AND CAN'T EVEN GET TO WORK BC GUESS WHAT I DRIVE FOR WORK. BUMMER I KNOW BUT NOT IF Y'ALL WOULD FIX PROBLEMS WHEN THE ARISE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083459April 5, 2018
AIR BAGS, SEATS
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11083264April 4, 2018
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION TO START THE VEHICLE. THE KEY WAS ALSO DIFFICULT TO REMOVE FROM THE IGNITION. THE FAILURE WAS INTERMITTENT AND MAINLY OCCURRED AFTER THE VEHICLE HAD BEEN PARKED AND ATTEMPTING TO START THE VEHICLE. TWO DEALERS (SHERWOOD CHRYSLER JEEP DODGE, 1915 N SALISBURY BLVD, SALISBURY, MD 21801, (410) 749-1301 AND SPIRIT CHRYSLER DODGE JEEP, 1945 KINGS HWY, SWEDESBORO, NJ 08085, (856) 467-2200) WERE CONTACTED, BUT DID NOT DIAGNOSIS THE VEHICLE. NEITHER DEALER MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083279April 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHEN THE VEHICLE WAS STARTED, A LOUD TICKING SOUND COULD BE HEARD FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE DEALER (NEW HOLLAND CHRYSLER DODGE JEEP RAM, 508 W MAIN ST, NEW HOLLAND, PA 17557) INFORMED THE CONTACT THAT THE SOUND WAS THE "HEMI TICK" AND COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082632April 3, 2018
ENGINE
REAR EXHAUST MANIFOLD MOUNT BOLTS HAVE SHEARED OFF CAUSING THE EXHAUST MANIFOLD TO LEAK WITH POTENTIAL INFLUX OF EXHAUST FUMES INTO THE CABIN AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082653April 3, 2018
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE INADVERTENTLY OPENED. THE FAILURE RECURRED A SECOND TIME WHILE DRIVING AT A SLOW RATE OF SPEED. AS A RESULT, THE ITEMS IN THE TRUCK BED FELL ONTO THE ROADWAY. THE VEHICLE WAS TAKEN TO SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR., BROOKFIELD, WI 53045, (262) 790-9000), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SCHEDULED ANOTHER APPOINTMENT WITH THE DEALER IN AN ATTEMPT TO HAVE THE FAILURE DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082654April 3, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082450April 2, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEMONTROND CHRYSLER DODGE JEEP RAM (LOCATED AT 888 INTERSTATE 45 S, CONROE, TX 77304, (281) 528-1700) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082404April 1, 2018
POWER TRAIN
ON NOVEMBER 24, 2017 THE VEHICLE WAS PLACED IN PARK USING THE MOUNTED KNOB GEAR SHIFTER. THE DRIVER WAS GOING TO REMOVE ITEMS FROM THE BED OF THE TRUCK INTO A BULK TRASH AREA IN THE DRIVER'S HOUSING DEVELOPMENT. THE BULK TRASH AREA IS A 3-WALL CONCRETE DUMPSTER HIDER, WITH NO DUMPSTER INSIDE (AS SHOWN IN PICTURE). THE PASSENGER EXITED THE VEHICLE PRIOR TO THE DRIVER EXITING. AFTER EXITING THE VEHICLE AND WALKING TOWARDS BACK OF THE TRUCK, THE TRUCK BEGAN TO ROLL BACKWARDS, ULTIMATELY HITTING THE CONCRETE BARRIER THAT BROUGHT THE VEHICLE TO A STOP. UPON RE-ENTERING THE VEHICLE., THE DRIVER NOTED THAT THE KNOB GEAR SHIFTER WAS IN "REVERSE". THE DRIVER IMMEDIATELY CALLED INSURANCE PROVIDER TO FILE CLAIM, AS WELL AS FCA, THE VEHICLE'S MANUFACTURER. FCA SENT AN INVESTIGATOR WHILE THE TRUCK WAS AT THE BODY SHOP TO ASSESS VEHICLE. OWNER ALSO BROUGHT VEHICLE TO RAM DEALERSHIP SUBSEQUENT TO BODY REPAIRS FOR INSPECTION. RAM SAID BECAUSE INCIDENT COULD NOT BE REPRODUCED, ISSUE DID NOT EXIST. OWNER HAS OWNED VEHICLE SINCE NOVEMBER 2014 AND THIS WAS THE FIRST TIME THIS INCIDENT OCCURRED. AS SUCH, DUPLICATION IS NOT PREDICTABLE. FCA PLACED BLAME ON PARKING BRAKE NOT BEING UTILIZED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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