Ram 1500 Complaints

11,877 consumer complaints on file.

#11150908November 12, 2018
ENGINE
CHECK ENGINE LIGHT WHILE DRIVING AND LOSS OF POWER. AFTER BRINGING VEHICLE TO MECHANIC FOUND OUT MISFIRE CYLINDER #3. FAILED CAMSHAFT AND LIFTERS AT 143,000 MILES. TOLD IS WAS A VERY COMMON ISSUE AT NO SPECIFIC MILEAGE. APPROXIMATELY $4,000 TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150938November 12, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DODGE RAM ELECTRONIC GEAR SHIFTER. THE VEHICLE WAS PARKED AND THE ENGINE WAS LEFT RUNNING ON A CITY STREET. OUR DRIVER GOT OFF THE VEHICLE TO CLOSE THE GARAGE DOOR. ON RETURN TO THE VEHICLE THE VEHICLE WAS ROLLING BACK. THE DOOR WAS LEFT OPEN WHEN GETTING OFF VEHICLE TO CLOSE THE GARAGE. THE DOOR HIT THE FIRST CAR ON ITS WAY ROLLING BACK AND BENT THE DOOR ALL THE WAY TO THE OTHER SIDE. THE VEHICLE THEN ROLLED BACK AND HIT THE LAST VEHICLE. THIS JUST HAPPENED 11/12/18 THE OWNER OF THE VEHICLE DIDN'T WANT TO INVOLVE THE POLICE SINCE THE NEIGHBOR KNEW WHERE DRIVER LIVED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11151090November 12, 2018
SUSPENSION
MY RAM 1500 BEGAN HAVING ISSUES WITH THE AIR RIDE SUSPENSION IN THE WINTER OF 2017 AND FINALLY STARTED TO WHERE IT WOULDN'T RAISE BACK UP WHEN IT WAS COLD. I HAD THE ENTIRE COMPRESSOR REPLACED JANUARY OR FEBRUARY OF 2018. NOW IN NOVEMBER OF 2018 I'M HAVING THE SAME ISSUES AGAIN. THE COMPRESSOR IS MAKING A WEIRD NOISE AS WELL AS THE DRIVER SIDE SUSPENSION SOUNDS LIKE IT'S RUBBING OR SOMETHING NOT GOOD. IT ONLY DOES THIS ONCE THE TEMPERATURE GETS IN THE 30S OR LOWER. ONCE IT GOES DOWN AND WON'T RAISE BACK UP THERE'S ONLY ABOUT A HALF INCH BETWEEN THE TIRE AND WHEEL WELL. NOT A CHEAP FIX AND DEFINITELY NOT WORTH KEEPING THE TRUCK IF THIS IS GONNA HAPPEN EVERY WINTER. WAS REPLACED AT MCHUGH DODGE JEEP IN ZANESVILLE, OHIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150777November 11, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CONTINUE TO RECEIVE CHECK ENGINE LIGHT CODE P0463 HIGH LEVEL OUTPUT FUEL SENSOR. FUEL GAUGE DOES NOT CHANGE AND WORKS CORRECTLY. SHOULD NOT HAVE TO PAY $734 TO $1400 TO FIX THIS SENSOR PROBLEM. // FRONT PARK ASSIST SENSOR BROKEN. ONE SENSOR BROKEN BUT FAILS THE OTHER SENSORS INSTALLED. SHOULD HAVE TO PAY $765 TO REPLACE ONE SENSOR AND PAINT TO MATCH THE FRONT BUMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150788November 11, 2018
UNKNOWN OR OTHER
TAILGATE CLOSED. PULLED OUT OF DRIVEWAY AND TAILGATE DROPPED WHILE VEHICLE WAS IN MOTION CAUSING DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150444November 9, 2018
ENGINE
WITHOUT WARNING WHILE DRIVING ,THE VEHICLE ENGINE QUITS AND LOOSES ALL POWER. POWER STEERING IS LOST AND ALL POWER IS LOST. THIS HAS HAPPENED TWICE ON MY TRUCK THAT HAS LESS THAN 5,000 MILES ON IT. WHEN THE INCIDENT HAPPENED THE FIRST TIME THE LOCAL DODGE DEALERSHIP REPLACED A RELAY SWITCH. I BELIEVE THE ISSUE IS RELATED TO A FAULTY ELECTRICAL SYSTEM AS I ALSO HAVE ISSUES WITH THE POWER MIRRORS NOT FUNCTIONING PROPERLY. IT IS EXTREMELY UNSAFE TO BE DRIVING THIS TRUCK WITH MY CHILDREN AND FAMILY NOT KNOWING WHEN AND WHERE THIS WILL HAPPEN AGAIN. THE VEHICLE IS CURRENTLY AT MY LOCAL DODGE DEALERSHIP. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150034November 8, 2018
ENGINE
5.7L HEMI BROKEN EXHAUST BOLTS AND WARPED EXHAUST MANIFOLD . ALOWING EXHAUST TO EXCAPE AND ENTER THE CAB OF THE TRUCK . WAS TOLD UNSAFE TO DRIVE TILL FIXED . 3 MOS OUT OF WARRANTY . 56000 MILES .TRUCK NOW SITS AS I CANNOT AFFORD TO FIX THE PROBLEM AND ITS UNSAFE TO DRIVE . WAS GETTING BAD HEADACHES DRIVING THE TRUCK SINCE SITTING I HAVE HAD NO MORE HEADACHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150096November 8, 2018
UNKNOWN OR OTHER
FUEL PUMP GETTING STUCK AT GAS STATIONS. YESTERDAY IT TOOK AN EMBARRASSING 20 MINUTES, BROKEN FUEL HOUSING AND SMASHED FINGER TO PULL THE PUMP OUT. HAS HAPPENED SEVERAL TIMES OVER THE 6 MONTHS I HAVE OWNED THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150120November 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11150151November 8, 2018
ENGINE
ENGINE IN THE TRUCK FAILED WHILE DRIVING DOWN THE HIGHWAY, STARTED LOUDLY KNOCKING AND LOST POWER, BY THE TIME I WAS ABLE TO GET PULLED OVER TO THE SHOULDER THE CAB OF THE TRUCK FILLED WITH SMOKE, THE SMOKE IN THE CAB WAS THICK ENOUGH THAT IT WAS DIFFICULT TO SEE. EYES WERE WATERING AND WAS DIFFICULT TO BREATH, THE SMOKE WAS COMING OUT FROM UNDER THE HOOD OF THE TRUCK. I NEVER SAW FLAMES BUT THOUGHT TRUCK WAS ON FIRE DUE TO THE AMOUNT OF SMOKE SO I HAD MY FAMILY EXIT THE TRUCK AS SOON AS WE WERE SAFELY ON THE SHOULDER OUT OF TRAFFIC. THE SMOKE EVENTUALLY STOPPED. THE DEALER THAT THE TRUCK WAS TOWED TO BY ROADSIDE ASSISTANCE INDICATED THAT THERE WERE CURRENTLY MORE THAN 60 ENGINES ON BACK ORDER IN THE US WITH NO ESTIMATED DELIVERY TIME ON A REPLACEMENT. THERE ARE A LARGE AMOUNT OF THESE ECO DIESEL ENGINES FAILING AND SOME VEHICLES ARE CATCHING ON FIRE DUE TO THE ENGINE FAILURE CAUSING OIL TO LEAK ONTO THE EXHAUST AND IGNITING. THERE ARE NUMEROUS REPORTS OF THE SAME FAILURE ALONG WITH ENGINE BAY FIRES ON A WEBSITE DEDICATED TO THIS PARTICULAR TRUCK AND ENGINE. HTTPS://WWW.RAM1500DIESEL.COM/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150193November 8, 2018
ENGINE
EXHAUST MANIFOLD BOLTS ON DRIVER AND PASSENGER SIDE OF ENGINE BREAKING. I HAVE REPLACED 2 BOLTS ON THE PASSENGER SIDE AND STILL NEED TO REPLACE ONE ON THE DRIVER SIDE OF MY ENGINE. IT STARTED AS A LIGHT TICKING NOISE AND WOULD GO AWAY AFTER THE ENGINE WOULD HEAT UP, THEN IT HAD BECOME LOUDER, WHEN I TOOK IT TO MY MECHANIC HE FOUND THAT I HAD 3 BOLTS BROKEN AND HE WAS ABLE TO GET THE TWO ON THE PASSENGER SIDE OUT BUT NOT THE ONE ON THE DRIVER SIDE. AFTER DOING SOME RESEARCH IT SEEMS THAT THIS IS A COMMON ISSUE WITH THE RAM ENGINE, BUT IT SEEMS THAT RAM WILL NOT TAKE OWNERSHIP OF THIS ISSUE. I WENT TO MY LOCAL DEALERSHIP TO SEE HOW MUCH IT WOULD COST TO HAVE THEM DO THE INITIAL REPAIR AND WAS QUOTED $600 TO OVER $2,000 FOR THEIR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150217November 8, 2018
ENGINE
WHILE DRIVING ON A CITY STREET, THE TRUCK LOST ALL POWER AND I STARTED COASTING TO A STOP. WHILE SLOWING DOWN, A LOUD CLICKING SOUND CAME FROM THE ENGINE BAY AND I GOT A "LOW OIL PRESSURE" WARNING MESSAGE ON THE DASH. AS I WAS COASTING TO A STOP, SMOKE STARTED POURING OUT OF THE ENGINE COMPARTMENT AND WAS COMING INTO THE CAB THROUGH THE VENTS. IT SMELLED LIKE COOLANT. I CHECKED THE OIL LEVEL AND IT WAS GOOD. ALL GAUGES WERE IN NORMAL TEMPERATURE RANGES. I TOOK IT TO THE DEALER, AND IT IS STILL UNDER POWERTRAIN WARRANTY. I HAVE ALWAYS HAD THE OIL CHANGED ON TIME. THE DEALER INFORMED ME THAT THE EGR (EXHAUST GAS RECIRCULATION) COOLER FAILED. THEY SAID IT LEAKED INTO THE INTAKE AND THE INTAKE NEEDS TO BE REPLACED AS WELL FOR A TOTAL COST OF ABOUT $4500. RAM SAID THAT THE POWERTRAIN WARRANTY DOES NOT COVER IT, WHICH IS ABSURD BECAUSE THE TWO PARTS ARE BOLTED TO THE ENGINE AND NECESSARY FOR IT TO RUN. EGR COOLER FAILURES ARE VERY COMMON ON RAM 1500 ECODIESELS, ALTHOUGH RAM DOES NOT ACKNOWLEDGE THAT THERE IS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149893November 7, 2018
FUEL/PROPULSION SYSTEM
UNABLE TO FILL GAS TANK WHEN PUMPING GAS PAID THE DEALERSHIP TO DIAGNOSE THE PROBLEM TO HAVE THEM SAY THE PART IS ON BACK ORDER TILL DEC AND THAT THIS SEEMS TO BE A MAJOR ISSUE . IT IS A MAJOR INCONVENIENCE WHEN TRYING TO GET GAS FOR THE VEHICLE CAUSE IT TAKES SO LONG TO FILL TANK AND NEED TO PUMP IT SO SLOW OR IT KICKS THE PUMP OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149622November 6, 2018
ELECTRICAL SYSTEM
AS I'M DRIVING, ALL OF THE ELECTRICAL COMPONENTS ON MY DASH SHUT DOWN AND THEN COME BACK ON ONE AT A TIME WITHIN A MINUTE. MY UNDERSTANDING IS THAT THE PROBLEM IS RELATED TO THE GAUGE CLUSTER AND AFTER A LITTLE SEARCHING ON THE INTERNET, IT IS A WELL-KNOWN ISSUE WITH THE 2013 RAMS. THE PROBLEM HAS BEEN HAPPENING RANDOMLY SINCE I BOUGHT THE TRUCK IN 2015 AND CAN NOT BE REPLICATED ON COMMAND. SOMETIMES I CAN GO A COUPLE OF MONTHS WITH NO PROBLEM; AT OTHER TIMES, IT OCCURS 2-3 TIMES A WEEK. SO FAR, IT HASN'T AFFECTED THE OPERATION OF MY TRUCK, BUT THIS IS A HUGE SAFETY RISK SHOULD THEY DECIDE NOT TO COME BACK ON AT SOME POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149714November 6, 2018
WHEELS
TRAVELING DOWN HIGHWAY, SMOOTH SURFACE VIBRATION / TIRE WOBBLING AT 55 MPH. VEHICLE BROUGHT TO A STOP, VISUAL INSPECTION PERFORMED WITHOUT REMOVAL OF TIRES, NO SIGNIFICANT DEFECTS OBSERVED. LOW SPEED 20 MPH PRESENT, REMOVED TIRES ONCE HOME OBSERVED A LARGE AREA OF TIRE SEPARATION ON INNER THREAD SURFACE. PRIMEWELL VALTERA HT 265/70R17, WITH LESS THAN 20,000 MILES ON TIRES. DOT Y9H9 LETX 3145 (NOT STOCK TIRES THAT CAME WITH VEHICLE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149742November 6, 2018
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PULLING OUT OF THE DRIVEWAY AT 2 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE MESSAGE CENTER DISPLAYED "SERVICE THROTTLE BODY". THE VEHICLE LOST ACCELERATION AND POWER. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409), BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT ONCE THE FAILURE CODE WAS ERASED, THE FAILURE WENT AWAY. THE CONTACT ALSO STATED THAT THIS WAS THE SIXTH TIME THE VEHICLE WAS BROUGHT TO THE DEALER FOR THE SAME FAILURE SINCE APRIL OF 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: S171800032. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *DT UPDATED 12/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149752November 6, 2018
ENGINE
10/05/2018 DRIVING DOWN ROAD AND CHECK ENGINE LIGHT CAME ON, 3 TRIPS TO DEALER, 10/08/2018 AFTER UPDATING COMPUTER FOR RECALLS ON 1ST TRIP,10/18/18 REPLACEING EXHAUST MANIFOLD GASKETS ($1188.00) 2ND TRIP, REPLACED PLUGS, AFTER 3RD TRIP 10/22/2018 WAS TOLD HAVE BAD LIFTERS, $6500 TO REPAIR, VALVE LIFTERS ON BACKORDER 4-6 MONTHS. SERVICE DEPARTMENT SAID THIS IS A VERY COMMON PROBLEM FOR THIS HEMI MOTOR. TRUCK HAS 136000 MILES, OUT OF WARRENTY. WAS ALSO TOLD THAT WHEN REPLACEMENT LIFTERS DO COME IN THEY ARE THE SAME, NOT FIXED, NOT UPGRADED, SO THE SAME THING CAN HAPPEN AGAIN. WHAT DO I DO WITHOUT A VEHICLE FOR 4-6 MONTHS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149782November 6, 2018
FUEL/PROPULSION SYSTEM
I WAS DRIVING AND THE WARNING LIGHT CAME ON FOR 50 MILES UNTIL EMPTY, IT WASN'T EMPTY I JUST FUELED UP THE DAY BEFORE, THEN THE CHECK ENGINE LIGHT CAME ON AND MY GAS GAUGE WENT TO EMPTY....THEN IT READ FUEL SENSOR SO I TOPPED IT OFF, IT TOOK 8 GALLONS...THE FUEL SENSOR LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT STAYED ON......NOW THE GAUGES DON'T WORK AT ALL.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145274November 5, 2018
SUSPENSION
DASH LIGHT SAYS SERVICE AIR SUSPENSION IMMEDIATELY . VEHICLE IS STATIONARY AND JUST BEING STARTED . COMPRESSOR WAS REPLACED LAST YEAR AND FUSE WAS REPLACED ON 10-31-18 . ON 11-05-18 SERVICE AIR SUSPENSION IS BACK ON . THE VEHICLE DROPS IN THE FRONT MAKING IT UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145384November 5, 2018
FUEL/PROPULSION SYSTEM
AFTER PUTTING THE FUEL NOZZLE IN GAS TANK FILLER PIPE, IT GETS STUCK WHEN TRYING TO REMOVE IT FROM THE FILLER PIPE. I UNDERSTAND THIS IS VERY COMMON ON THIS MODEL. VEHICLE WAS PARKED AT GAS STATION AND OFF WHEN FILLING UP. THIS HAPPENS OFTEN WITH THIS TRUCK AND I HAVE LESS THAN 3500 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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