Ram 1500 Complaints

11,877 consumer complaints on file.

#11202669April 20, 2019
STEERING
I HAVE HAD 2 RACK PINIONS REPLACED AND WAS JUST TOLD THAT THE THIS ONE IS BAD TO. STIFF STEERING WITH IT CATCHING AT TIMES ALSO SERVICE STEERING LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197347April 19, 2019
ENGINE
DROVE LESS THAN A MILE AND TRUCK SHUT DOWN IN MIDDLE OF INTERSECTION WHILE MOVING WITHOUT WARNING. TOOK TO SHOP AND FOUND OUT IT HAD DROPPED A PISTON. HAD ENGINE PULLED AND ANOTHER USED (22000MILE) ENGINE PUT IT. TRUCK RAN FOR 40 MINUTES BUT WAS SHOWING MISFIRE IN 7. THEN TRUCK SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196872April 17, 2019
ENGINE
I STARTED GETTING A TICKING IN MY MOTOR AROUND 60K MILES. I TOOK IT TO TYLER'S CHRYSLER JEEP AND RAM IN NILES MICHIGAN FOR TWO RECALLS, THE TICKING SOUND ON THE DRIVERS SIDE, AND A POSSIBLE REAR MAIN SEAL LEAKING. THE SERVICE WRITER TOLD ME THEY PUT DYE IN THE OIL AND I HAD TO BRING IT BACK AND RECOMMENDED I REPLACE THE SPARK PLUGS FOR THE TICKING BUT DID PUT IN MY FILE WHY HE WAS RECOMMENDING IT. I TOOK MY TRUCK TO MY NORMAL MECHANIC FOR THE TICKING SOUND AGAIN AND NE SAYS I HAVE BROKEN EXHAUST STUDS. NOW I AM 2 MONTHS OUTSIDE OF MY WARRANTY AND THE DEALERSHIP WON'T COVER IT UNDER WARRANTY BECAUSE THE SERVICE WRITER COULDN'T DO HIS JOB. IN DO RESEARCH ON THIS ISSUE, APPARENTLY BROKEN EXHAUST MANIFOLD STUDS ARE SO COMMON ON THESE TRUCKS THAT REPLACING THEM IS CONSIDERED STANDARD MAINTANANCE???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196966April 17, 2019
STRUCTURE:BODY
I WAS INVOLVED IN A WRECK BACK ON FEB 20TH OF 2019.THAT IMPACTED THE LOWER REAR C-POST OF MY TRUCK. JUST LAST WEEK AS THE BODY SHOP WAS BEGINNING PREPARATIONS TO REPLACE THE COMPLETE SIDE OF MY 2017 RAM 1500. WHEN THEY CUT OFF THE A/B-POSTS THEY NOTICED THE TRUCK HAD SURFACE RUST IN THE INNER STRUCTURE OF BOTH. RUST THAT SHOULD NOT BE IN THERE. THE C-POST AND ROCKER PANELS WERE COATED ON THE INSIDE BUT NOT THE OTHER TWO. I HAVE TAKEN PICTURES ALTHOUGH THEY ARE NOT AS GOOD AS ACTUALLY LOOKING AT THE ISSUE IN PERSON. THEY ARE REPLACING THAT BUT MAKES ME CONCERNED ABOUT OTHER RAMS AND HONESTLY THE OTHER SIDE OF MY TRUCK. A LOT OF THINGS CAN RUST ON A TRUCK AND YOU WOULD STILL BE CONSIDERED SAFE. THE A/B-POST IS NOT ON THAT LIST IN MY OPINION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11197056April 17, 2019
UNKNOWN OR OTHER
24 HOURS AFTER PURCHASE (200 MILES DRIVEN) A CHEMICAL ODOR AND IRRITANT FILLS THE CANE, MY 6 YEAR OLD STATED THE AIR HAS PEPPER IN IT. THE ISSUE WORSENED WHEN OPERATING THE HEAT/AC FUNCTION CAUSING EYES TO BURN, HEADACHE AND DISORIENTATION. MANY OWNERS ON PUBLIC FORUM HAVE NOTED SAME ISSUE AND COMMONLY MENTION THE CAUSE TO BE A REACTION OF FAULTY MANUFACTURED COOLANT HOSE BEING DISSOLVED BY THE COOLANT. CHRYSLER AND DEALERS HAVE BEEN NOTIFIED AS CONTINUOUS EXPOSURE OF TOXIC FUMES GREATLY INCREASES RISK OF CRASH. NO RESOLUTION HAS BEEN PROVIDED TO MY KNOWLEDGE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11196613April 16, 2019
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON , FUEL GAUGE WENT TO EMPTY AND LOW FUEL FLASHED ACROSS DASH. TOOK VEHICLE TO LOCAL DEALER AFTER RESEARCHING ON INTERNET TO FIND OUT IT WAS A COMMON PROBLEM WHICH HAS NOT BEEN ADDRESSED BY DODGE/RAM. DEALER ADVISED THAT THE FUEL LEVEL SENSOR HAD FAILED IN THE FUEL PUMP ASSEMBLY. THE FUEL PUMP ASSEMBLY HAD TO BE REPLACED BECAUSE IT COULD CAUSE VEHICLE TO SHUT DOWN BECAUSE FUEL PUMP MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196620April 16, 2019
STEERING
LOSS OF POWER STEERING ASSIST. ATTEMPTED TO HAVE DEALER FIX AS MY REGULAR MECHANIC INFORMED ME OF 2016 RECALL. 519-NHTSA-16V/167. DEALER TOLD ME MY VEHICLE DID NOT SHOW ANY RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196815April 16, 2019
AIR BAGS
THE SERVICE AIRBAG SYSTEM WARNING KEEPS RANDOMLY BEEPING AND FLASHING ON DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196391April 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT STARTED TO ROLL FORWARD. THE VEHICLE STRUCK THE CONTACT AND CRASHED INTO THE SIDE OF A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. CAROLINA CHRYSLER DODGE JEEP RAM (891 US-1, LUGOFF, SC 29078, (803) 438-9160) WAS CALLED AND STATED THAT THERE WERE NO RECALLS. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT FOR NEXT WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11196464April 15, 2019
ELECTRICAL SYSTEM
UPON STARTING MY TRUCK BOTH WHILE STATIONARY AND IN MOTION ON CITY STREETS AND HIGHWAYS, THE DRIVER INFORMATION CENTER SCREEN FLICKERS AND INTERMITTENTLY BLACKS OUT. THE DEALERSHIP SAYS TO MOVE THE DIC DIMMER KNOB BACK AND FORTH TO CORRECT THE ISSUE. THAT ACTION DOES NOT CORRECT THE FLICKERING. THE DIC INFORMATION INCLUDES ENGINE ISSUES, CRUISE CONTROL, SPEED, VEHICLE SYSTEMS WARNINGS, TIRE AIR PRESSURE, OIL PRESSURE, OIL TEMPERATURE, WATER TEMPERATURE, CHARGING SYSTEM STATUS, ANTI-LOCK BRAKE SYSTEM STATUS, ETC. I WAS TOLD "FEDERAL REGULATIONS REQUIRE ALL INFORMATION DISPLAYS BE CLEARLY LEGIBLE.". THIS IS A SAFETY ISSUE, CAN YOU HELP ME TO GET IT CORRECTED? LET ME KNOW. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196468April 15, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WENT TO RAM DEALER FOR RECALL #'S U61, U53, U07. WHEN VEHICLE WAS RETURNED AM NOW ABLE TO SHIFT FROM REVERSE TO DRIVE WITHOUT TOUCHING PARKING BRAKE WHILE VEHICLE IS IN MOTION. ALSO ABLE TO SHIFT FROM DRIVE TO REVERSE AND FROM DRIVE/REVERSE TO PARK WITHOUT TOUCHING BRAKE PEDAL. REPORTED PROBLEM TO DEALER 2/21/2019. DEALER HAS PROCRASTINATED IN FIXING ISSUE. NOTIFIED RAM CUSTOMER SERVICE 3/27/2019 TO HELP GET RECALL PROBLEM FIXED. DEALER STATED WOULD ORDER PART. NO CALLS AGAIN FROM DEALER. CALLED RAM CUSTOMER SERVICE 04/15/2019 AND PROBLEM HAS BEEN ELEVATED, BUT STILL NO FIX TO VEHICLE. DEALER AGAIN CALLED WITH NO SOLUTION TO CORRECT RECALL CREATED SAFETY ISSUE. AGAIN, VEHICLE CAN BE SHIFTED FROM DRIVE TO REVERSE WHILE VEHICLE IS IN MOTION WITHOUT TOUCHING BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196047April 13, 2019
STEERING
VEHICLE HAS JUST UNDER 77K MILES ON IT, POWERTRAIN WARRANTY EXPIRED END OF FEBRUARY DUE TO TIME RESTRAINT BEFORE REACHING THE 100K MILES LIMIT (7YR/100K MILE ON A CERTIFIED USED) VEHICLE PURCHASED MARCH 2016. WHILE DRIVING THIS WEEK THE POWER STEERING RANDOMLY FAILS CAUSING THE WHEEL TO SNAP TO ONE SIDE, AT FREEWAY SPEED THIS COULD BE FETAL. I HAVE READ FORUMS OF SEVERAL OTHERS HAVING THE SAME ISSUE IN THE PAST AND IT COSTING $2,000-4,000+ TO REPLACE THE ESP (ELECTRONIC POWER STEERING). PART IS NOT FIXABLE WITHOUT REPLACEMENT AND UNDER 100K MILES SHOULD NOT BE HAVING THIS ISSUE. EXTREMELY DANGEROUS IF THIS WOULD'VE HAPPENED AT FREEWAY SPEED, I HAD THE FIRST OCCURRENCE WHILE TURNING A CORNER AT APPROX 25MPH NEARLY SENDING ME OFF THE ROAD. RESTARTED THE VEHICLE AND PROBLEM WENT AWAY LEADING ME TO BELIEVE IT MAY BE A ONE TIME SOFTWARE GLITCH. VEHICLE HAD NO PROBLEMS FOR THE NEXT COUPLE DAYS AND NOW THE STEERING HAS REPEATEDLY FAILED CAUSING ME TO BE UNABLE TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196049April 13, 2019
ENGINE
LOSS OF POWER AND HESITATION ACCOMPANIED BY THE ENGINE LIGHT LED ME TO BRINGING MY TRUCK INTO THE DEALER. AT FIRST I ASSUMED IT WAS ANOTHER SENSOR BUT AFTER 3 DAYS OF INVESTIGATING THE REAL PROBLEM WAS FOUND TO BE THE LIFTERS AND CAM SHAFT. MUCH LIKE MANY MANY OF COMPLAINTS I'VE SEEN ON THIS AND OTHER FORUMS. AND MUCH LIKE THEM I HAD TO WAIT FOR IT TO BE REPAIRED, WASN'T UNDER WARRANTY AND COST ME OVER $4K WITH NO PROMISE THAT IT WON'T HAPPEN AGAIN. PLEASE TELL ME AND SO MANY OTHERS WITH THIS SAME EXACT ISSUE WHY THERE HASN'T BEEN A [XXX] RECALL WITH THIS!? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195940April 12, 2019
ELECTRICAL SYSTEM
FIRST EXPERIENCED MALFUNCTION OF THE REAR DRIVER'S SIDE AUTOMATIC DOOR LOCK NOT CYCLING WITH THE OTHER LOCKS. I HAD TO MANUALLY OPERATE THE LOCK BY REACHING AROUND FROM THE FRONT DOOR. THIS WENT ON FOR ABOUT A MONTH, THEN THE DRIVERS DOOR LOCK STARTED DOING THE SAME THING. DOING SOME RESEARCH ONLINE IN RAM FORUMS, THERE WERE SEVERAL OTHER PEOPLE WITH THE SAME COMPLAINT AND ISSUES. OTHER PEOPLE HAD WENT THROUGH THE PAINSTAKING PROCESS OF PAYING THE DEALER TO TROUBLE SHOOT AND REPLACE VARIOUS OTHER PARTS UNTIL THE ISSUE WAS TRACED TO THE BODY CONTROL MODULE (BCM, PART NUMBER 68200252AF FOR MY MODEL). WHEN I CALLED MY LOCAL SERVICE DEPARTMENT, THEY EXPLAINED THAT PART WAS ON BACK ORDER WITH NO ETA. VEHICLE WAS STATIONARY, HAPPENS WHETHER USING THE KEY FOB, OR DOOR HANDLE CONTROLS, OR INSIDE CONSOLE BUTTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195583April 11, 2019
ENGINE
WHILE DRIVING TRUCK THE ENGINE LIGHT CAME ON AND THERE WAS A LOUD NOISE. BROUGHT IT TO SHOP AND THEY SAID THE LIFTER SLIPPED OUT OF PLASTIC TRAY IT WAS IN AND MESSED OF THE CAMSHAFT. WHO USES PLASTIC IN A HEMI ENGINE THAT GETS SO HOT. IT WAS SCARY CUZ THE TRUCK WAS MISSING AND I WAS AFRAID IT WOULD STOP WHILE I WAS ON FREEWAY IN HOUSTON TEXAS. THIS IS A COMMON PROBLEM WITH THIS ENGINE. THE 2013-2015 WERE RECALLED FOR THIS AND APPARENTLY IT ISN'T ANY BETTER WITH THE 2016. PLEASE CHECK INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195393April 10, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING THE TRUCK WITH FUEL CANN'T REMOVE THE GAS NOZZLE. HAVE A HARD TIME EVERY TIME I FILL MY TRUCK. SOME HAS TO HELP ME. IS A RECALL ON THE FILLER HOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194893April 9, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 10 MPH, THE BRAKE PEDAL SEPARATED AND FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO HOBLIT RAM TRUCK CENTER (1990 HAYS LN, WOODLAND, CA 95776, (530) 662-4667) WHERE THE RECALL REPAIR WAS BEING PERFORMED. THE DEALER STATED THAT THE PEDAL SEPARATED AGAIN DURING THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194954April 9, 2019
FUEL/PROPULSION SYSTEM
I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194658April 8, 2019
STRUCTURE:BODY:TAILGATE
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE FAILED TO STAY UP AND KEPT COMING DOWN WITHOUT WARNING. THE DEALER (RIVERLAND CHRYSLER DODGE JEEP RAM, 601 BELLE TERRE BLVD, LAPLACE, LA 70068, (985) 466-1068) WAS NOTIFIED BEFORE A WARRANTY CAMPAIGN WAS PROVIDED. THE DEALER REPLACED THE TAILGATE ACTUATOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194713April 8, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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