Ram 1500 Complaints

11,877 consumer complaints on file.

#11207831May 15, 2019
ENGINE
IT HAS AN EXHAUST LEAK IN THE MANIFOLD DUE TO FAULTY BOLTS. I HAVE RESEARCHED IT AND TALKED TO MECHANICS, AND IT IS A WELL DOCUMENT PROBLEM WITH DODGE/RAM VEHICLES. I HAVE LEARNED THAT IT USED TO BE COVERED UNDER SOME WARRANTIES, BUT NOT ALL. IT IS OBVIOUSLY A VEHICLE DEFECT THAT DODGE/RAM SHOULD BE RESPONSIBLE FOR FIXING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207585May 14, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE AUTO START/STOP FEATURE WAS NOT FUNCTIONING PROPERLY AS THE VEHICLE HAD LUNGED FORWARD SEVERAL TIMES CAUSING THE CONTACT TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO SLOW DOWN AND STOP THE VEHICLE. THE DEALER (LUSTINE CHRYSLER DODGE JEEP RAM, 14211 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (703) 496-5202)) HAD NOT TEST DROVE THE VEHICLE YET TO DETERMINE IF THEY MAY BE ABLE TO REPLICATE THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FEATURE MAY CAUSE A CATASTROPHIC CRASH DUE TO THE INTERMITTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY HAD A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207644May 14, 2019
FUEL/PROPULSION SYSTEM
TRUCK MADE A LOUD PINGING NOISE, WHILE DRIVING ON A COUNTY ROAD, TRUCK APPEARED TO CATCH FIRE, CAB FILLED UP WITH BLACK SMOKE WITH SOOT WITH A BURNING SMELL WHICH CAUSED THE TRUCK TO SHUT DOWN. THREW A CODE OF LOW PRESSURE FUEL AND ENGINE LIGHT ON. HAD TOWED TO NEAREST DEALERSHIP, WHICH COULD NOT PULL UP CODES THROWN. CHANGED FUEL FILTER. COUPLE MONTHS LATER, WHILE DRIVING ON A COUNTY ROAD, TRUCK THREW CODE ELECTRONIC IGNITION THROTTLE CONTROL, COULD NOT GET ANY PRESSURE, SMOKING UNDER HOOD AND FROM BEHIND. APPEARED TO HAVE CAUGHT FIRE AGAIN BUT TRUCK DID NOT SHUT DOWN AS IN 1ST SITUATION. HAD TOWED TO NEAREST DEALERSHIP. HAS BEEN THERE NOW FOR 14 DAYS. HAVING TO REPLACE EGR COOLER AND INTAKE MANIFOLD ALONG WITH A LOT OF SEALS AS I LEARNED THEY ARE PLASTIC AND MELTED DUE TO FIRE TWICE. WHY WOULD DODGE MAKE ANY INTAKE ESPECIALLY ON AN ECO DIESEL PLASTIC? SOUNDS LIKE ASKING FOR A FIRE ACCORDING TO THE DEALERSHIP. ALSO TOO...THESE PARTS BEING REPLACED AND BEING COVERED UNDER MY EXTENDED WARRANTY ARE ALSO PART OF THE "ECO DIESEL SETTLEMENT" SETTLED ON MAY 3RD, 3019 WHICH MY TRUCK WAS TOWED ON MAY 2, WHICH IN THIS SETTLEMENT THEY AWARDED AN EXTENDED WARRANTY ON THE EXACT PARTS BEING REPLACED. I CURRENTLY HAVE NO PICS OR DOCUMENTS AS TRUCK IS STILL CURRENTLY AT DEALERSHIP BEING WORKED ON AS I WAS TOLD THEY HAVE NEVER SEEN THIS BEFORE AND THIS IS A VERY COMPLICATED TASK TO REPAIR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11207193May 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT TURNED THEIR VEHICLE ON AND ATTEMPTED TO REVERSE FROM THEIR PARKING SPACE, HOWEVER THE VEHICLE HESITATED TO REVERSE. THE CONTACT MENTIONED THAT THERE WAS A TRAILER ATTACHED TO THE REAR OF THE VEHICLE WHICH MADE IT DIFFICULT TO REVERSE. THE "R' FOR REVERSE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED ATLANTIC DODGE (555 SUNRISE HWY, WEST ISLIP, NY 11795 (631) 422-01230) WHERE THE MECHANICS STATED THAT THEY WHERE UNFAMILIAR WITH THE FAILURE EXPEREINCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,031.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207103May 12, 2019
STEERING
PURCHASED TRUCK IN DEC 2018. ABOUT A MONTH IN AROUND 2000 MILES STARTED EXPERIENCING THE STEERING WHEEL STICKING AROUND THE 11:00 POSITION AT HIGHWAY SPEEDS. I DRIVE 1500 TO 2000 MILES A MONTH AND AFRAID I AM GOING TO OVERCORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY DO NOT HAVE A SOLUTION FOR THE PROBLEM. HAD THE RECALL TAKEN CARE OF ON THE BATTERY CABLE AND THIS DID NOT CORRECT THE ISSUE EITHER. FEELS LIKE A PROBLEM IN THE STEERING LINKAGE. I HAVE ALSO STARTED NOTICING WHICH FEELS LIKE THE TRUCK IS STARTING TO FLOAT SIDE TO SIDE AND AM HAVING TO CORRECT TO KEEP IT IN THE LANE. THIS TRUCK DOES NOT HAVE LANE ASSIST ON IT SO THAT COULD NOT BE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206638May 10, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AROUND 2-3 THOUSAND RPM MY 2016 DODGE RAM 1500 TRADESMAN WITH 23,000 MILES GET THIS HORRIBLE VIBRATION THAT SEEMS TO ORIGINATE FROM THE TRANSMISSION AREA OF THE VEHICLE. THIS VIBRATION FEELS LIKE IT COULD BE THE DRIVESHAFT OR TRANSMISSION. DOESN'T MATTER HOW FAST I'M GOING, AS SOON AS I LET OFF THE GAS AND THE TRUCK BEGINS TO DOWNSHIFT I START FEELING THE VIBRATION ONCE I PRESS THE GAS TO ACCELERATE AGAIN IT'S FEELS LIKE THE WHOLE BOTTOM OF THE TRUCK IS VIBRATING BROUGHT THE GAS PEDAL AS IF I'M RIDING ON A RUMBLE STRIP. I LITERALLY HAVE TO ALMOST FLOOR IT FOR THE VIBRATION TO GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206796May 10, 2019
SERVICE BRAKES
I WAS BACKING OUT OF GARAGE AND WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT SLOWING THE VEHICLE. PUMPED THE BRAKES A SECOND TIME AND THE PEDAL AGAIN WENT TO THE FLOOR WITHOUT SLOWING THE VEHICLE. PUMPED THE BRAKE PEDAL A THIRD TIME AND THE PEDAL DID NOT GO TO THE FLOOR AND THE BRAKES SLOWED THE VEHICLE ENOUGH SO THAT IT COULD BE PUT IN PARK. UPON BRAKE INSPECTION, THE FRICTION MATERIAL SEPARATED FROM THE BACKING PLATE ON THE DRIVERS SIDE REAR INNER BRAKE PAD AND FELL OFF THE VEHICLE. THIS CAUSED THE BRAKES TO BE INOPERABLE FOR THE FIRST TWO APPLICATIONS OF THE BRAKE PEDAL AS THE BRAKE SYSTEM FLUID AND CALIPERS HAD TO MAKE UP THE MISSING SPACE OF THE MISSING FRICTION MATERIAL. MY BRAKE PADS HAD OVER 60% OF THEIR MATERIAL REMAINING SO IT IS NOT A MAINTENANCE ISSUE. THIS IS A MANUFACTURING DEFECT THAT CAUSED PREMATURE FAILURE. IF I WERE TRAVELING AT HIGHWAY SPEED AND THIS FAILURE OCCURRED, I WOULD NOT HAVE HAD ADEQUATE BRAKES AND WOULD HAVE GOTTEN INTO A SERIOUS ACCIDENT OR COULD HAVE BEEN KILLED. OTHERS COULD HAVE BEEN INJURED OR KILLED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206381May 9, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
AFTER I BOUGHT MY 2016 RAM 1500 IN FEBRUARY 2019 I NOTICED MY HORN AND THE EVIC ON THE INSTRUMENT CLUSTER STOPPED WORKING CAUSING ME NOT TO BE ABLE TO READ MY TPMS OR OIL LIFE OR ANY OTHER EVIC FUNCTIONS. ALSO WITH THE HORN NOT WORKING I FEEL IT'S A HUGE SAFETY ISSUE THERE IS A RECALL FOR THIS SAME ISSUE ON PREVIOUS YEAR MODELS. I HAVE NOTICED THAT THE LIGHTS ON THE EVIC AND CRUISE CONTROL SWITCHES DON'T ILLUMINATE EITHER. BY GOOGLING THE ISSUE IT SEEMS THERE ARE NUMEROUS OTHER RAM 1500 OWNERS WITH THE SAME ISSUE. I FEEL THESE ARE ALL MAJOR SAFETY ISSUES AND SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206461May 9, 2019
UNKNOWN OR OTHER
MY CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING DOWN THE INTERSTATE, FOLLOWED SHORTLY BY A 'SERVICE DEF SYSTEM ' SEE DEALER' DISPLAY ON THE DASH. I WAS 300+ MILES FROM HOME ON A BUSINESS TRIP, SO I WASN'T ABLE TO GET IT TO MY DEALERSHIP QUICKLY. I CALLED A FEW DEALERSHIPS IN THE AREA (CENTRAL MICHIGAN), BUT NONE OF THEM WERE GOING TO BE ABLE TO LOOK AT IT FOR AT LEAST 4-5 DAYS. AFTER DRIVING ABOUT 50 MILES OR SO TOWARD HOME, THE DISPLAY CHANGED TO 'SERVICE DEF SYSTEM ' ENGINE WILL NOT RESTART IN 200 MILES). I WAS ADVISED BY THE DEALER THAT IT WOULD CONTINUE RUNNING AS LONG AS I DID NOT SHUT IT OFF, SO I DROVE IT BACK TO MY HOMETOWN AND DIRECTLY TO THE DEALER FOR SERVICE. IT WAS DETERMINED THAT THE ISSUE WAS THAT THE 3 BOLTS BETWEEN THE DIESEL PARTICULAR FILTER AND THE SCR HAD SHEARED. WITH EXHAUST COMING OUT OF THAT FLANGE, THE DEF INJECTOR, DEF INJECTOR CONNECTOR, AND THE DEF SUPPLY LINE MELTED. REGRETTABLY, I DON'T KNOW IF THEY MELTED RESULTING IN THE CHECK ENGINE LIGHT COMING ON OR IF THEY MELTED AFTER THE LIGHT CAME ON, BUT I WOULD SUSPECT THAT THEY WERE ALREADY DAMAGED PRIOR TO THE LIGHT COMING ON AND IT WAS THE DAMAGE THAT CAUSE THE LIGHT TO COME ON. THE LOCAL DEALER (LEMAN RAM) TOLD ME THAT IT WAS MY FAULT THAT THOSE ITEMS MELTED BECAUSE I DROVE THE TRUCK WITH THE CHECK ENGINE LIGHT ON. I ASKED WHAT I SHOULD HAVE DONE SINCE I WAS NOWHERE NEAR HOME AND COULD NOT GET MY VEHICLE SERVICED, BUT THEY DIDN'T HAVE AN ANSWER. MY CONTENTION IS THAT THE BOLTS BETWEEN THE PARTICULATE FILTER AND THE SCR SHOULD NOT HAVE SHEARED. I FEEL LIKE THIS IS A DEFECT / DESIGN FLAW AND EITHER WAY, THIS IS WHAT LED TO THE DAMAGE TO THE DEF SYSTEM. SO BASICALLY, A DESIGN DEFECT THAT RESULTED IN THE BOLTS SHEARING AND CAUSING DAMAGE ELSEWHERE WAS BLAMED ON ME AND RESULTED IN ME SPENDING $1,168. THE IS A 2015 RAM ECODIESEL WITH 153,039 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206480May 9, 2019
ENGINE, UNKNOWN OR OTHER
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206296May 8, 2019
STEERING
VERY HARD TO STEER WHEN MOVING, ANY DRIVING CITY OR HIGHWAYMORE GOING AROUND TURNS OR TURNING CORNERS, IT GOES EXTREMELY HARD, THEN EASIER THE HARD AGAIN, I WAS TOLD THERE ARE RECALLS FOR IT STARTING 1/2015, THIS IS EXTREMELY DANGEROUS , I HAVE NO PICTURES SINCE YOU CAN'T SEE A PROBLEM. THE PROBLEM IS GETTING WORSE, DOES THIS AT ANY SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206328May 8, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT PARKED ON AN INCLINE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT STILL DRIVEABLE. THE CONTACT CALLED FRESNO CHRYSLER DODGE JEEP RAM AT 866-275-2896 (LOCATED AT 6162 N BLACKSTONE AVE, FRESNO, CA 93710) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INSPECTOR TO INVESTIGATE THE FAILURE. THE CONTACT WAS NOT PROVIDED A REPORT OF THE INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11205981May 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MAKING THE 12 MILE TRIP TO WORK WHEN AT MILE 10 MY TRUCK EXPERIENCED A DECREASE IN POWER FOLLOWED BY A SHUDDERING NOISE WHEN ON THE THROTTLE. LIMPED THE VEHICLE OFF TO THE SHOULDER WHERE I NOTED SMOKE. OPENED THE HOOD TO DISCOVER A SMALL FIRE TOWARD THE REAR OF THE ENGINE COMPARTMENT. TRIED TO EXTINGUISH THE FLAMES WITH NO LUCK AND WITH IN 5 MINS THE FLAMES HAD ENGULFED THE FRONT OF THE TRUCK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11206010May 7, 2019
UNKNOWN OR OTHER
I HAVE HAD A SEVERE VIBRATION FROM THE REAR OF MY TRUCK AT SPEEDS BETWEEN 50MPH AND 75MPH WHICH VIBRATES THE FLOOR BOARD AND FRONT SEAT AND THE ALSO THE CENTER CONSOLE. I HAVE HAD THE TIRES REBALANCED. I HAVE HAD THE TIRES REMOVED FROM THE RIMS AND THE RIMS CHECKED. I HAVE HAD THE TRUCK FULLY INSPECTED WITH NO REPORTED/KNOWN ISSUES BY THE DODGE DEALER IN SHALLOTTE, N.C. (VICTORY DODGE). THIS IS THE SAME TYPE OF INCIDENCE(S) REPORTED IN THE 2014 DODGE RAM UNDER NHTSA ID NUBER 10056977 SERVICE BULLETIN NO. 16-001-14. DODGE ISSUED A SERVICE BULLETIN FOR THE REPLACEMENT OF THE REAR PROP SHAFT/U-JOINT IN AUGUST OF 2014. WHEN YOU INQUIRE TO DODGE OF THE ISSUE THEY CLAIM THEY NO NOTHING ABOUT ANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206027May 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE ATTEMPTING TO LEAVE A RESTAURANT, THE SHIFTER SEIZED IN FOURTH GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO FEDERICO CHRYSLER DODGE JEEP RAM (618-254-1000, LOCATED AT 1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WHERE THE SHIFT SOLENOID WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 57,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206034May 7, 2019
STEERING
POWER STEERING STOPS WORKING OCCASIONALLY WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206057May 7, 2019
SUSPENSION
ON THREE (3) DIFFERENT OCCASIONS BETWEEN FEBRUARY 25 AND APRIL 29, 2019 WHILE DRIVING THE VEHICLE ON AN OPEN HIGHWAY, TWICE ON THE INTERSTATE AND ONCE IN THE CITY, THE VEHICLE STARTED TO BOUNCE OUT OF CONTROL AND SHORTLY AFTERWARDS THE ALERT MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD "SERVICE THE SUSPENSION SYSTEM IMMEDIATELY". THREE DIFFERENT TIMES I HAVE HAD TO RETURN THE VEHICLE TO THE DEALERSHIP DUE TO SUSPENSION PROBLEMS. EACH TIME THE VEHICLE JUST STARTED BOUNCING OUT OF CONTROL WHILE DRIVING AND SHORTLY AFTERWARDS THE ALERT WARNING MESSAGE CAME ON THE SCREEN INDICATING THAT I SHOULD "SERVICE THE SUSPENSION SYSTEM IMMEDIATELY". THE FIRST TIME IT HAPPENED THE SERVICE DEPARTMENT STAFF INDICATED "INSPECTED UNDER CARRIAGE AND FOUND A RUPTURED AIRBAG ON RIGHT REAR, NO PHYSICAL DAMAGE REPLACED RIGHT REAR AIRBAG ON SUSPENSION AND FILLED WITH NITROGEN. TEST DROVE TO VERIFY REPAIR". THE SECOND TIME THE SERVICE DEPARTMENT STAFF INDICATED "SCANNED VEHICLE FOUND DTC C152-2A/C1562 INCORRECT OPERATION OF PUMP, RIGHT REAR SPRING IS BROKEN, DUE TO HEIGHT SENSOR FAILURE". THIS IS THE THIRD INCIDENT AND THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT SINCE APRIL 29, 2019 (9 DAYS) FOR THE THIRD TIME WITH A SUSPENSION PROBLEM AND I HAVE NOT BEEN TOLD WHAT THE PROBLEM IS AND WHEN I WILL GET MY TRUCK BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205692May 6, 2019
WHEELS
RE: GOOYEAR WARNGLER SRA P275/60/R20. 4 TIRES PROBLEMS. 1ST TIRE BLEW AT 45MPH, SECOND TIRE SHOWED SPLIT INSIDE, 3RD TIRE BLEW AT 75MPH ON FREEWAY CAUSED DAMAGE TO VEHICLE. 4TH TIRE TOOK IN FOR SLOW LEAK, TECH ALSO FOUND TIRE HAD 1" BUBBLE STATING, TIRE WAS SEPARATING IN THE MIDDLE OF THE TREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205830May 6, 2019
SUSPENSION
THESE TRUCKS HAVE AN AIR SUSPENSION SYSTEM THAT HAS BEEN AN ONGOING PROBLEM. THERE ARE MULTIPLE VERIFIED CASES ON BOTH THE RAM AND REBEL FORUMS. THIS AIR SUSPENSION FAILS AND YOU HAVE NO SUSPENSION. THE TRUCK BECOMES A "HANDFUL" TO DRIVE. AFTER THE FIRST MESSAGE APPEARED ON THE DASH SCREEN WE TOOK IT TO THE DEALER. THEY RESET THE ERROR CODE AND SENT US ON OUR WAY. JUST A COUPLE OF DAYS LATER THE MESSAGE REAPPEARED. THIS TIME I REGISTERED A COMPLAINT WITH FCA AND THEY ASSIGNED A CASE MANAGER. THE TRUCK WENT BACK IN TODAY AND THE DEALER TELLS ME THAT THEY AIR COMPRESSOR IS DEFECTIVE. THEY DON'T HAVE ONE AS THEY ARE ON "BACKORDER" AND DON'T KNOW WHEN THEY WILL HAVE ONE, BUT THAT WE COULD TAKE THE TRUCK. I REFUSE TO LET MY WIFE DRIVE THIS TRUCK FOR FEAR OF WHAT COULD HAPPEN WHEN IT FAILS. THIS TRUCK HAS 16,568 MILES ON IT AND IT WILL BE THREE YEARS OLD MAY 16, 2019. THE CASE # FROM FCA IS 58422515. I REALLY FEEL THAT THIS SERIOUS ISSUE NEEDS YOUR FULL INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205924May 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WAS DRIVING IN TOWN NOT TOWING OR LOADED, TRUCK STUMBLED LIKE OUT OF FUEL. I PULLED OVER AND RAISED THE HOOD AND SAW SMOKE COMING FROM PASSENGERS SIDE UNDER THE ENGINE COVER AT THE EGR, EGR COOLER. WITH A FIRE EXTINGUISHER HANDY I POINTED IT UNDER THE ENGINE COVER PUTTING THE FIRE OUT ON THAT SIDE BUT THE DIESEL FUEL FROM THE BURNT PLASTIC HOSE SPREAD TO THE OTHER SIDE CATCHING THAT SIDE ON FIRE. FCA AFTER SENDING A REP. COULD NOT DETERMINED WHAT CAUSED THE FIRE BUT THEY WOULD EXCEPT NO RESPONSIBILITY FOR THE FIRE. THEY ALSO SAID THAT THEY WERE SURE THAT I WOULD UNDERSTAND THAT FIRES HAPPENS. WELL I DON'T!! WITH OVER 40 YEARS AS A AUTO SERVICE CENTER OWNER I DO UNDERSTAND THAT THE ECO DIESEL HAS A VERY SERIOUS FIRE PROBLEM ON THEIR 2014/2017 RAM 1500 ECODIESEL. THIS FIRE PROBLEM IS TOTALLY DIFFERENT FROM THE ENVIRONMENTAL CLASS ACTION SETTLEMENT SUIT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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