Ram 1500 Complaints

11,877 consumer complaints on file.

#11320095April 2, 2020
ENGINE, POWER TRAIN
PER THE ECODIESEL SETTLEMENT I HAD THE UPGRADES DONE ON MY TRUCK. AFTER THE UPGRADE THERE WAS NOTICEABLE LOSS OF POWER AND THROTTLE RESPONSE. THERE WERE MANY OCCASIONS WHERE THE TRUCK WAS UNSAFE TO DRIVE DUE TO LOSS OF POWER WHEN MERGING INTO TRAFFIC FROM A STOP OR WHEN ACCELERATING TO MERGE ONTO A HIGHWAY. I HAD TO TRADE IN THE VEHICLE DUE TO THE FACT THAT A SAFE VEHICLE IS REQUIRED FOR MY JOB. I MENTIONED TO MY LOCAL RAM DEALER WHERE I HAD THE AEM UPGRADE DONE AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT IT, THAT MANY RAM OWNERS WERE COMPLAINING ABOUT THE POWER LOSS AND THROTTLE RESPONSE. EVEN THOUGH I TRADED IN THE TRUCK, THIS NEEDS TO BE ADDRESSED. HAD THIS BEEN HOW THE VEHICLE PERFORMED FROM DAY, I NEVER WOULD'VE PURCHASED IT. I FEEL THAT FCA WAS NEVER HONEST AND UPFRONT WITH VEHICLE OWNERS OF THE ECODIESEL ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319911April 1, 2020
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THE WHILE DRIVING AND MAKING TURNS AT LOW SPEEDS, THE STEERING WHEEL WAS HARD TO TURN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BLUEBONNET CHRYSLER LOCATED AT (547 S SEGUIN AVE, NEW BRAUNFELS, TX 78130 830) 606-3463) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319915April 1, 2020
FUEL/PROPULSION SYSTEM
LAST YEAR THEY DID AN EMISSIONS UPDATE ON MY TRUCK. SINCE THEN THERE IS TERRIBLE ACCELERATOR PEDAL LAG. I ALREADY HAD A DOZEN OR MORE CLOSE CALLS WHEN TRYING TO PULL INTO TRAFFIC. IT TAKES LITERALLY 2-3 SECONDS AFTER I PRESS THE ACCELERATOR FOR THE TRUCK TO START MOVING. IT MAKES DRIVING THE TRUCK DANGEROUS IN HIGH TRAFFIC AREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319914April 1, 2020
ENGINE
WITHIN 1000 MILES OF RECALL WHERE ENGINE CONTROL COMPUTER WAS REPROGRAMMED, I EXPERIENCED A SUDDEN LOSS OF POWER AT FREEWAY SPEED,, CUTTING ME BACK TO MAXIMUM 40 MPH.FROM POSTED 80 MPH SPEED LIMIT WHICH CAUSED SEVERAL NEAR REAR-END COLLISIONS. ELECTRONIC THROTTLE CONTROL ERROR CODE DISPLAYED ON DASH INFO PANEL. DIAGNOSED AS EGR VALVE FAILURE. WITHIN 250 MILES AFTER REPAIRS, THE EGR VALVE FAILED AGAIN,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319919April 1, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT AFTER REFUELING THE FUEL TANK TO THE FULL LEVEL, THE CHECK ENGINE WARNING LIGHT AND FUEL SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FUEL GAUGE READ EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SENSOR LOCATED INSIDE THE FUEL TANK WAS DEFECTIVE AND THE FUEL TANK NEEDED TO BE REPLACED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319936April 1, 2020
ENGINE, VEHICLE SPEED CONTROL
IN MAY 2019, RAM RELEASED THE V08 RECALL AS PART OF AN AEM DUE TO EMISSIONS COMPLAINTS. AFTER HAVING THIS RECALL DONE, MY DRIVEABILITY AND ACCELERATION HAS BECOME UNSAFE. TRYING TO TURN ONTO A FEEDER ROAD OR MERGE INTO TRAFFIC IS BASICALLY DANGEROUS. OFTEN, IT SEEMS TO HAVE A "DEAD PEDAL." I CAN PUSH THE GAS PEDAL AND OFTEN ABLE TO COUNT TO 3 BEFORE THE TRUCK ACTUALLY BEGINS TO MOVE SMOOTHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319953April 1, 2020
ENGINE
POST V08 RECALL UPDATE THE TRUCK EXPERIENCES TREMENDOUS POWER LAG FROM A STOP CAUSING AN UNSAFE CONDITION.THIS CAUSES A ISSUE MERGING WITH TRAFFIC SAFELY. NOT TO MENTION FUEL ECONOMY DROPPED 2-3 MPG.AND PEAK POWER WAS ALSO REDUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319968April 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
AIR SUSPENSION COMPRESSOR FAILED WITH TRUCK IN MOTION AND THE VEHICLE SWERVED. VEHICLE NOW SITS AND DRIVES LOPSIDED. TRUCK HAD 59,573 MILES WHEN THIS HAPPENED. THE INTERNET IS FULL OF RAM TRUCKS AIR SUSPENSION FAILING IN COLD WEATHER REGIONS OVER AND OVER AND OVER AGAIN. THE AIR SUSPENSION IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. IT DOESN'T DO ANY GOOD TO REPLACE THE FAILED OEM COMPONENTS BECAUSE THEY JUST FAIL IN A YEAR OR TWO AGAIN. THE SAFEST FIX IS TO REMOVE THE AIR SUSPENSION SYSTEM AND REPLACE IT WITH SHOCKS AND SPRINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319980April 1, 2020
ENGINE
MY TRUCK, 2017 RAM 1500 ECODESIEL, HAS BEEN LOOSING COOLANT AND I LOCATED THE RECALL ON THE EGR COOLER, NHTSA RECALL 19V-757. ON 3/31/2020, I CONTACTED GLOCKNER DODGE DEALER IN ASHLAND KY. THEY TOLD ME THE RECALL WAS A COMPUTER FLASH UPDATE AND THEY WOULD NOT REPLACE THE EGR COOLER. I THEN CONTACTED FCA US, RECALL DEPARTMENT AFTER I SPOKE TO THE DEALERSHIP. TOLD HER THE ISSUE I WAS HAVING AND WAS TOLD, IF I WAS HAVING EGR COOLER ISSUES THE DEALERSHIP COULD REPAIR AND/OR REPLACE IN ACCORDANCE WITH THE RECALL. THEN SHE TOLD ME TO GET MY TRUCK TO A DEALERSHIP TO HAVE THEM LOOK AT IT. I CONTACTED PURE COUNTRY DEALERSHIP IN GRAYSON KY. I TOOK MY TRUCK TO THEM ON 4/1/2020 AT 0900. END RESULT, RECEIPT SHOWS NO EXTERNAL LEAKS FOUND BUT MAY BE RELATED TO RECALL. HOWEVER, I'M TOLD THAT A REPLACEMENT PART IS NOT AVAILABLE. I CONTACTED FCA US, RECALL DEPARTMENT AGAIN. NOW I'M TOLD THAT THERE IS NO REPLACEMENT PART AVAILABLE AND THEY DON'T KNOW WHY THE PREVIOUS REP TOLD ME THAT THE DEALERSHIP COULD FIX IT. THEY SAY MY CLAIM IS SUBMITTED TO A SPECIALIST FOR REVIEW. MY FCA US CLAIM NUMBER IS76030552. 1) WHY HAVE A RECALL IF IT CANNOT BE FIXED? 2) IT HAS BEEN APPROXIMATELY 6 MONTHS SINCE THE RECALL WAS ISSUES, AND STILL NO VIABLE SOLUTION TO THE PROBLEM? 3) FCA US ADMITS THAT VEHICLE FIRE CAN OCCUR DUE TO EGR DEFECT. SO I'M DRIVING AROUND, WHAT A TIME BOMB. 4) WHO IS RESPONSIBLE IF A FIRE WOULD OCCUR AND MY CHILDREN ARE INJURED? 5) APPARENTLY, FCA US SOLD VEHICLES TO US CUSTOMERS THAT THEY CANNOT FIX. 6) HOW LONG WILL NHTSA PERMIT THESE VEHICLES TO BE ON THE ROAD, SAFETY HAZARD OF FIRES? OR HOW LONG WILL NHTSA GIVE FCA US TO FIX THE ISSUE? IS IT OPTIONAL FOR FCA US TO COMPLY WITH THE RECALL OR NOT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319879March 31, 2020
ENGINE
ECODIESEL ENGINE FAILED AT 38,000 MILES. MAIN JOURNAL BEARING ALLOWED CRANKSHAFT TO SLIP. THE VEHICLE WAS IN MOTION ON A HIGHWAY AT HIGHWAY SPEEDS. EXPERIENCED SEVERE ENGINE SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319817March 31, 2020
AIR BAGS, ELECTRICAL SYSTEM
FLASHING DASH LIGHTS TPMS WARNINGS TOOK TRUCK IN AND WAS TOLD NOTHING WAS WRONG FEW MONTHS LATER TRUCK CAUGHT ON FIRE IN MY DRIVEWAY,CAUSE WAS UNKNOWN BUT ADJUSTER SAID POSSIBLE WIRING HARNESS, TRUCK WAS PARKED AND NOT RUNNING.*DT *TP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11319826March 31, 2020
WHEELS
DRIVING DOWN THE ROAD AND MY DRIVER SIDE BACK WHEEL JUST BROKE OFF, CAUSING ME TO WRECK MY TRUCK INTO ANOTHER VEHICLE AND TOTALED MY TRUCK.*DT*JB*DT VEHICLE WAS TOWED TO ABBY'S TOWING.*JB*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11319869March 31, 2020
ENGINE, POWER TRAIN
MANUFACTURER RECALL NUMBER VB1 NHTSA RECALL NUMBER 19V-757 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. SO PER NHTSA RECOMMENDATIONS, SHOWN ABOVE, WE ARE FILING AN ONLINE COMPLAINT SINCE THE MANUFACTURE (AGAIN PER ABOVE) DOES NOT HAVE A REMEDY. THE EXHAUST GAS RECIRCULATION (EGR) COOLER ON YOUR TRUCK [1] MAY BE SUSCEPTIBLE TO THERMAL FATIGUE. THERMAL FATIGUE MAY CAUSE THE COOLER TO CRACK INTERNALLY OVER TIME. AN EGR COOLER WITH AN INTERNAL CRACK WILL INTRODUCE PRE-HEATED, VAPORIZED COOLANT TO THE EGR SYSTEM WHILE THE ENGINE IS RUNNING. IN CERTAIN CIRCUMSTANCES, THIS MIXTURE INTERACTS WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM, POTENTIALLY RESULTING IN COMBUSTION WITHIN THE INTAKE MANIFOLD, WHICH MAY LEAD TO A VEHICLE FIRE. A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319692March 30, 2020
VISIBILITY/WIPER
MY WINDSHIELD HAS BEEN REPLACED 4 TIMES IN THE LAST YEAR. IT IS DUE TO BE REPLACED AGAIN. IT APPEARS TO HAVE STRESS FRACTURES. I HAD A VERY SMALL PEA SIZED PEBBLE HIT IS AND IT CAUSED A CRACK THAT LOOKED AS THOUGH IT WAS GOING TO COME THROUGH THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319702March 30, 2020
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER DECLINED TO PROVIDE A DATE FOR WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319709March 30, 2020
AIR BAGS, STEERING
IF I PUT ANY ITEM UNDER THE DRIVERS SEAT IT CAUSES THE AIRBAG WARNING LIGHT TO COME ON EVEN A PIECE OF PAPER, IF IT TOUCHES THE WIRES IT COME ON. THE POWER STEERING STOPPED WORKIND IN THE MIDDLE OF A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319724March 30, 2020
ENGINE
I WAS NOTIFIED OF A RECALL VB1 FOR THE EGR ON MY ECODIESEL, TOOK THE TRUCK TO THE DEALERSHIP ON 1/18/20 FOR INSPECTION OF THE EGR. WAS INFORMED NO PARTS WERE AVAILABLE, NOR WOULD THEY BE AVAILABLE UNTIL AT LEAST THE END OF APRIL. WAS INFORMED TRUCKS THAT USED ANTIFREEZE COOLANT DUE TO CRACKED EGR WOULD GET REPLACED/REPAIRED FIRST. MY TRUCK HAS APPETITE FOR COOLANT, HAVE USED A BIT OVER 2 GALLONS SINCE NEW. YOU CAN SMELL COOLANT, ONE WOULD THINK THERE WAS A LEAK, WAS INFORMED IT WAS THE CRACKED EGR. COOLANT IN THE COMBUSTION CHAMBER WILL CAUSE PREMATURE ENGINE FAILURE. MY TRUCK WAS NOT RETURNED TO ME UNTIL 2/25/20 BECAUSE OF OTHER NEEDED WORK. MY FUEL MILEAGE HAS BEEN WELL BELOW THE EPA RATED 27 MPG, IS IT BECAUSE OF THE EGR? I HAD FAMILY EMERGENCY IN CALIF AND I PLANNED TO DRIVE THERE FROM MY HOME HERE IN AK, BUT DEALERSHIP DID NOT RECOMMEND DRIVING THAT FAR BECAUSE OF POSSIBLE ENGINE FAILURE ALONG THE WAY. I TRIED TRADING THE TRUCK FOR ANOTHER ONE, BUT NO DEALERSHIP WILL TAKE A TRUCK IN IN TRADE WITH A OPEN RECALL LIKE THIS! NOT EVEN A RAM DEALERSHIP! I DON'T HAVE ANY OPTIONS EXCEPT WAIT AND NOW THAT THE THE NATION IS HAVING CORONAVIRUS PROBLEMS, HOW MUCH LONGER WILL I WAIT FOR PARTS? THIS DEFECT CAN CAUSE FIRE OR POSSIBLY ACCIDENT DUE TO ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319766March 30, 2020
AIR BAGS
I WAS IN A MAJOR MOTOR VEHICLE ACCIDENT IN WHERE I FELL ASLEEP BEHIND THE WHEEL. AS A RESULT I SWERVED RIGHT, COLLIDED WITH 20-30 FT OF GUARD RAIL AND ROLLED AT LEAST 2 TIMES. I DON'T REMEMBER A THING SINCE I RECEIVED A MAJOR CONCUSSION FROM SLAMMING MY HEAD INTO THE STEERING WHEEL AT IMPACT. HAD MY AIRBAGS WORKED, I WOULDN'T HAVE A MASSIVE SCAR ON MY FOREHEAD, I WOULD BE ABLE TO DEFEND MYSELF IN COURT BECAUSE I MAY HAVE MEMORY OF THE ACCIDENT. NEITHER FRONT AIRBAG DEPLOYED, THE REST OF THE TRUCK AIRBAGS DEPLOYED, INCLUDING THE REAR PASSENGER AIRBAG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11319572March 28, 2020
ENGINE
LIFTER TICKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319582March 28, 2020
ENGINE
THE EGR COOLER HAS A STRESS CRACK ALLOWING COOLANT TO GO INTO CYLINDERS, PER THE DEALERSHIP WHERE I LEFT IT. IN DUNDEE, MICHIGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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