Ram 1500 Complaints

11,877 consumer complaints on file.

#11759769August 26, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
Subject: URGENT SAFETY ESCALATION – Unintended Highway Braking + Ongoing Defects – 2025 Ram 1500 Tungsten – VIN [XXX] – Previous $10,000 Settlement Dear Ram / Stellantis Customer Care and Escalation Team, I am writing to escalate a critical safety defect and continuing problems with my 2025 Ram 1500 Tungsten. Vehicle details: VIN: [XXX] Current mileage: 17,500 Purchased: XXX Dealership: Billion – [XXX] Owner: [XXX] In May Stellantis provided a $10,000 cash settlement related to multiple electrical and other faults. Despite that settlement, the vehicle has continued to experience significant and escalating problems. NEW SERIOUS Critical safety issue – Unintended Automatic Braking: While using Hands-Free Active Driving Assist (or related ADAS systems) at 80 mph on the freeway with a clear lane ahead, the truck has slammed on the brakes without cause. This occurred once last year and has now happened two additional times. The most recent incident (Monday) nearly resulted in a serious accident when a vehicle behind me was forced to swerve to avoid a rear-end collision. My natural reaction was also to brake, which compounded the danger. This is a clear and dangerous safety defect involving the Automatic Emergency Braking / ADAS systems. I am currently forced to continue operating the vehicle with these known faults for approximately two more weeks before Billion in [XXX] can schedule service. Additional ongoing defects and repair history: The latest issue involves the engine revs surging up and down at idle, with the engine nearly stalling before recovering. Since new (XXX), this vehicle has already been in the workshop/garage 8 times and I have been provided with 8 rental vehicles. This will now become the 9th workshop visit and 9th rental once the dealership can take it in approximately two weeks. These continued defects — especially the unintended hard braking at highway speed — substantially impair the safe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759689August 26, 2026
ELECTRICAL SYSTEM
We have previously took in our RAM several times this year for issues related to recall B4C/NHTSA 25V-826. The CLUSTER keeps going blank and 12 inch screen freezes and goes blank, and does not work at different times, especially car play.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759342August 25, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 1500. The contact stated that the ABS warning light and traction control warning light were illuminated. The contact retrieved information about a recall with a similar failure; however, the recall information was unknown. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759359August 25, 2026
ENGINE
The contact owns a 2014 Ram 1500. The contact stated that the electronic throttle control (ETC) warning light was illuminated while driving. The vehicle was forced to stop. While driving over a bump, the vehicle stopped and was restarted. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that the wiring harness needed to be replaced; however, the part had been discontinued. The manufacturer was contacted and opened a case but declined a buyback. The Attorney General was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759417August 25, 2026
STEERING
This truck has a failed steering rack that literally almost took me off the road mid driving, but yet doesn't fall under the 2015-2016 official recall. I am documenting this because this is going to become a cost out-of-pocket. But seriously needs to be added to the list of active recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759420August 25, 2026
STEERING
The contact owns a 2016 Ram 1500. The contact stated that on several occasions while driving at speeds under 25 MPH and turning, the steering wheel locked up. The contact stated that the brake pedal was depressed, and the steering wheel was held firmly until the steering wheel released. The contact stated that on another occasion while the vehicle was parked, the power-steering warning light illuminated. The contact attempted to drive the vehicle, but the steering wheel was stiff, and the contact was unable to drive any further. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering rack and pinion, steering gear, and linkage, AUX coolant pump, and driver's seat airbag needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not notified of the failure. The failure mileage was 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759430August 25, 2026
SUSPENSION, SERVICE BRAKES
Dealership held vehicle for approximately 2.5 months for major service totaling nearly $6,900 (primarily covered by extended warranty with ~$1,000 paid out-of-pocket). Upon return, the vehicle failed to function properly and was released in a dangerously compromised, life-threatening condition—specifically with a brake line left completely disconnected from the caliper, loose/wiggling, and actively leaking brake fluid. Vehicle had to be towed to an independent facility (John Kent Auto + Truck Repair), where I paid $215 to diagnose and rectify safety issues caused/missed by Tate Dodge. This hazardous mechanical failure occurred while driving the vehicle with my family on board. Shockingly, a SUET CAKE was apparently deliberately left sitting inside the engine bay near the battery, a second hazard to myself and the public - rodents could eat the engine wires. Condition, extreme safety hazards, and gross service negligence officially documented via Anne Arundel County Police Department Incident Report #2026199618. Dealership management has ignored all communication and requests for remediation."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759474August 25, 2026
STEERING
Have had repeated intermittent EPS warning light alerts, sometimes followed by complete loss of power steering even at speed. The light and issue go away once I cycle the key off and back on again but eventually come back. Obviously this is a dangerous fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759475August 25, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control warning lights were illuminated with several other unknown warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS module needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,911.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759586August 25, 2026
ENGINE
The crank tone wheel failed and created a no start scenario. The vehicle had to be towed to the dealer and they are advising quoting me a repair when there is a related open recall for this exact situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759539August 25, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The vehicle has already had the generator replaced due to failure and shutting off while driving down the road and the speed limit. The truck was in the shop for almost 6 moths, then the front drive shaft broke while driving in 2-wheel drive. Now while my wife was driving going 40 mph on HWY 96 the car shut off and put itself in park in the middle of the highway. We were lucky no one hit us and after a few minutes it restarted and we were able to get it off the road and have it towed to the dealer where it is right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759465August 25, 2026
POWER TRAIN
Vehicle experiences a severe, unpredictable 1 to 2-second acceleration delay/dead spot when pulling away from stop signs or turning from low-speed near-stops. This vehicle nearly caused an accident due to entering an intersection and losing all throttle response before cross-traffic. I do not feel safe driving this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758983August 24, 2026
STEERING
My truck's electric power steering (EPS) gets stuck in a left-hand turn and does not return to center. I have to physically turn the steering wheel to get it to return to center which causes the vehicle to over-steer, causes jerky movements and makes drives at highway speeds very unsafe. The steering system gets stuck mostly in a left-hand turn but less so in a right-hand turn. This appears to either be a faulty design of the EPS or faulty equipment, but either way, it is unsafe and should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759012August 24, 2026
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact stated that the dealer performed an unknown software update associated with an unknown class-action lawsuit settlement without the owner's consent. Following the software update, the vehicle experienced cooling system failures, including oil intrusion in the coolant reservoir and brown and burnt coolant. The vehicle was taken to the dealer on several occasions and was eventually diagnosed with a turbocharger oil leak. The turbocharger was replaced under warranty; however, the failure persisted. The vehicle was taken back to the dealer several times, and the diesel particulate filter (DPF) was replaced. Additionally, while driving 68 MPH, the vehicle stalled, and the low oil pressure warning light illuminated. The contact pulled over to the side of the road. The vehicle was towed to the dealer, where the engine oil and oil filter were replaced; however, the failure worsened, and the engine made an abnormal knocking sound. The vehicle was taken back to the dealer, and was diagnosed with a blown head gasket, and the engine was replaced; however, the failure persisted, resulting in additional failures, including emissions failures. The vehicle was towed to an independent diesel mechanic, where no diagnostic trouble codes were found. The contact stated that the new engine failed at 100,000 miles. The vehicle was not repaired. The manufacturer was notified of the failures, but no assistance was provided. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759291August 24, 2026
STEERING
The vehicle with 85,000 miles has suffered a catastrophic internal component failure of the Electric Power Steering (EPS) system, rendering it incredibly dangerous to drive. Because the control module and motor are permanently sealed inside the steering gear assembly, a simple electrical failure forces a complete replacement of the rack. This is a known issue with the Dodge Ram pick ups from the years 2013 through 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759110August 24, 2026
POWER TRAIN, ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Electronic Steering Control", "Service Transmission", and the "Continue to Drive - Do not Shift or Turn off Engine" messages were displayed on the instrument panel, before the vehicle stalled. Additionally, the message "Shift to Park and Back to Drive", "Rear Braking Assist Unavailable", and "Self-Park Assist Disabled" messages were displayed on the instrument panel. The failure had occurred on several occasions. The contact stated that the vehicle was previously serviced under an unknown recall associated to the failure. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was unknown. The dealer stated that the failure might be electrical. The vehicle was not repaired. The vehicle was towed back to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759063August 24, 2026
EXTERIOR LIGHTING, UNKNOWN OR OTHER, VISIBILITY/WIPER
On August 20 i received an update for the Uconnect blue screen in reverse recall. In doing this update it created a new problem with the u connect screen creating a blinding/distracting light in night time driving. They removed a setting theme mode which would keep the screen in dark mode. Without this setting the screen is in white mode. No other setting within the u connect settings will reduce the level of brightness. This could cause an accident do to eyes adjusting from the bright white screen. I have pictures to demonstrate issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759003August 24, 2026
SUSPENSION, WHEELS:RIM
The contact owns a 2022 Ram 1500. The contact stated that while driving 45 MPH, there was a shimmy coming from the vehicle. The contact pulled into a parking lot, and the front passenger’s side tire, rim, brake assembly, and ball joint suddenly detached from the vehicle. There was no warning light illuminated. The vehicle was towed to the local dealer, and it was confirmed that there was no warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758985August 24, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
After my warranty was up, my rear back up sensor stopped working. The camera still works but the warning sensor stopped and is giving me a warning on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758872August 23, 2026
SERVICE BRAKES
I'm able to repair ABS Module due to no part replacement or discounted part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500