Ram 1500 Complaints

11,877 consumer complaints on file.

#11663480May 28, 2025
SERVICE BRAKES, STEERING, ENGINE
On 3 separate occasions the truck has completely broken down while traveling 60-84mph. Each time, while in motion, the check engine and battery lights come on on the gauge cluster. Voltage starts rapidly draining from the battery indicator before systems start being shut down. Fiirst is entertainment, then climate, the ABS, then steering, and then all power and engine loss. I almost lost control the first time while trying to make it safely over to the soft shoulder. Each of the three times this had happened, the truck was completely dead in the side of the road and was towed to a dealership three times. The truck was towed to 2 different dealerships. The first two times to Imperial Dodge where they charged the battery the first time and did a software update the second time. Most recently the truck had been at DCH Temecula, for two weeks, where nothing has been done due to them not being able to recreate this issue. They recommended that I take video, while driving, as the issue happens live. This is a major safety issue in general but unacceptable that the manufacturer and dealerships only solution is for me to put myself and my family in jeopardy, and break California law, to diagnosis this massive unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663456May 28, 2025
FUEL/PROPULSION SYSTEM
Recall Statement – Fuel Overflow and Injury Incident Involving 2021 Dodge Ram 1500 I am reporting a recurring and hazardous issue with the fuel system on my 2021 Dodge Ram 1500. March 30, 2025: While refueling at a local gas station, the tank overflowed by approximately 3 gallons once it reached full capacity. I initially believed the problem was due to a faulty pump and notified a station attendant to clean the spill. May 2, 2025: At a different gas station, while refueling the same vehicle, a small amount of fuel again overflowed unexpectedly. This raised concerns, as it occurred under different fueling conditions. May 25, 2025: While refueling at the same station used on May 2nd, approximately 5 gallons of gasoline overflowed from the tank. As I attempted to remove the nozzle, I slipped on the spilled fuel and fell onto the concrete, injuring my right leg. At this point, it became clear that the issue was not isolated to specific gas station pumps, but rather a defect in the vehicle’s fuel system. This ongoing issue poses a significant safety risk. Beyond the environmental hazard, I could have sustained a serious head injury or worse during the fall. I am convinced there is a malfunction in the fuel system of my vehicle, and I strongly believe this warrants immediate investigation and a potential recall. This matter is unacceptable and must be addressed to prevent further harm to myself or others.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11663416May 28, 2025
ELECTRICAL SYSTEM
Bad bearing noise coming from MGU, part is covered under warranty and was told I can keep driving it the way it is. Seems like a fire hazard or safety hazard to drive something that could potentially lock up on the road. 6 weeks + for the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663320May 28, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
On 4/22/25 I was driving home from store and my truck down shifted to low and wouldn't come out of gear .the screen went blue as well. The truck has been in shop for 5 weeks and was told the truck had several codes that they couldn't figure out and the code are scrambled. I asked the service manager if the truck is safe and he said he thinks it should be. I was told by Stellantis Representative that they are trying g to get a regional engineer to find out what ls going on . I was also told by the Service Manager at Greenville Chrysler if they can't duplicate the issue they are going to release the vehicle. I told them several times that I have to be guaranteed that the truck is safe for my family and my self.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663237May 27, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Recall Z46 for the High Pressure Fuel Rail. Truck has been down for a month and was told today my truck is still not fixed and they have no clue when the parts will be coming in for the to get my truck done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663263May 27, 2025
WHEELS
I had a low tire on my truck yesterday. My dash TPMS information screen popped up. While I turned my truck around I noticed the display said to "Inflate the tire to 50PSI". I checked on-line and found a recall for this notice, but my truck was not part of the recall. I called FCA and was told my truck is not part of the recall. I went to my dealer and showed them, and was told my truck is not part of this recall, and they can't do anything until it is. I asked how do I get on the recall list? Both the 800 number I called and the dealership said we don't know. I hope this gets me on the recall list for FCA Recall ID 30 Campaign Number 25V-231 Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663204May 27, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Tailgate unlatched one its own when I was backing up. It dropped and struck another vehicles bumper. Tailgate is smashed now. I was watching the back up camera and the tailgate was closed. It electronically opened itself and dropped down with me doing anything.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11663191May 27, 2025
SEAT BELTS
Passenger side seatbelt unbuckles spontaneously while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663151May 27, 2025
ELECTRICAL SYSTEM
Traveling down the roadway at 45mph. It had been raining for a couple of days. Engine completely shuts down, almost like a stall. Had to quickly pull over. When vehicle came to a slow roll, shifter auto shifted into park and engaged parking brake while in traffic. Disengaged parking brake, and was able to start. Pulled into parking lot and truck immediately shut down again. Eventually would not restart. Called tow. Tow company couldn't disengage parking brake. Towed to dealership. They notified me that my truck with 68K miles had a failed seal on back power window which allowed water into the truck, seeping into the RF Hub Module causing the RF Module to fail. 8K miles out of factory warranty and they denied coverage three times. I have MaxCare 8yr/125k warranty and they denied as well citing water intrusion. This is a well documented problem with these trucks as MOPAR Warranty Bulletin XL1 was released extending the warranty for 8 years,150K miles. However, my VIN didn't qualify although it met all of the criteria. This is a serious and dangerous electrical problem that effects drivability as it caused my truck to shutdown in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663000May 25, 2025
ELECTRICAL SYSTEM
The MGU has failed. The truck is undriveable. It was diagnosed by Ram dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662912May 24, 2025
ENGINE
I am reporting a recurring and well-documented issue involving broken exhaust manifold bolts on my 2017 Ram 1500 with the 5.7L HEMI engine. My truck has only 47,000 miles, and the driver-side manifold has already required repair once due to broken bolts. Now, I am again hearing ticking noises and suspect further bolt failures and the passenger side , indicating this issue is not isolated but chronic and systemic. Thousands of other owners across Ram forums and communities have experienced the same failure, especially in Ram 1500s from 2009 to 2018 equipped with the 5.7L HEMI. The failures are typically caused by thermal expansion and contraction, which leads to the exhaust bolts snapping, particularly the rear ones. This results in exhaust leaks, increased emissions, and potential long-term engine damage. Despite the known and widespread nature of this defect, there has been no recall or extended warranty coverage from the manufacturer. Owners are frequently forced to cover expensive repairs (over $1,000) for what is clearly a design or material defect that occurs well below typical component lifespans. I respectfully request that the NHTSA investigate this issue and consider initiating a recall or mandatory service campaign. A critical engine component failing at such low mileage, and more than once, should not be dismissed as normal wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662940May 24, 2025
STEERING
About 2 months ago, the power steering assist stopped working and has been intermittent since. As I drove it to the dealership, I splashed into a puddle and the power steering returned. The dealership ran a check and found the code C2128 but said they could not replicate the problem. They found the PSA module cover was rusty. They wanted to charge $3,500 to replace the module as well as $2,300 to repair both front struts. I took my truck back (power steering inoperable) and researched parts, repair shops and recalls. There is a recall for PSA failure of the year of my vehicle though my truck is not included. I seem to have all the same issues as reported in the NHTSA recall. The power steering is presently still intermittent (wet weather seems to effect it) and feels generally unsafe as it fails and returns without warning. No other symptoms or indications before, during or after failure(s).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662946May 24, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Truck was stopped. Then as I started pressing on the gas pedal, there was a warning sound. The gear selector knob rotated on its own from D to P and the message on the screen said to start / stop the vehicle to put it back in gear D. This put myself and my family at risk of a car accident as we were merging onto an expressway. This happened while the truck was starting to accelerate. This is the second time this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662953May 24, 2025
ENGINE, POWER TRAIN
My 2019 RAM 1500 Big Horn/Longhorn 3.6L V6 (VIN: [XXX] ) experienced a sudden and catastrophic engine failure without warning while driving. The vehicle shut off unexpectedly on the highway and would not restart. There were no prior dashboard warning lights, low oil pressure indicators, or error messages before the incident. A full diagnostic revealed severe mechanical failure in cylinder 1, including piston-to-valve contact and 40% leak-down with compression at 50 psi. This damage rendered the engine inoperable and required a complete replacement. Prior to the failure: The vehicle was regularly maintained using synthetic oil, following the manufacturer's recommended intervals (between 6,500–10,000 miles). The oil life indicator was followed, and the truck was never low on oil or pressure. A Customer Satisfaction Notification for PCM (Powertrain Control Module) reprogramming was never completed due to the dealer’s system being down on two separate service visits. Despite following proper maintenance and attempting to comply with the manufacturer’s recall-like notice, the engine failure occurred without any warning or indication. The dealership and warranty provider have attempted to deny responsibility, blaming maintenance intervals without proof that it caused the failure. This is a serious safety concern as the engine shut down at highway speed, placing me and others at risk. I am requesting NHTSA investigate this issue and whether PCM logic, a known defect, or improper diagnostics at the dealership contributed to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662957May 24, 2025
FUEL/PROPULSION SYSTEM
Front fuel tank strap pulled out of frame. The strap T portion is still intact but the mounting location on the frame rotted out. The rear strap held so the tank didn't make contact with the ground. There was a recall on the 09-12 rams for a similar issue, I think it needs be expanded to 2013 and maybe 2014 models as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662911May 24, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662708May 23, 2025
STEERING
I was going down the road and I couldn't steer my truck the power steering went out cause me to almost wreck power steering is electrical
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662767May 23, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
What component or system failed or malfunctioned, and is it available for inspection upon request? -The issue involved the truck’s parking and collision avoidance systems, which suddenly shut off. A warning message appeared on the dashboard stating "Service Shifter." This issue may be related to the electronic shifter module or associated control systems. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? -The sudden deactivation of both the parking and collision systems while the vehicle was in motion created a serious safety hazard. Without collision avoidance functionality and the ability to securely park the vehicle, there was increased risk of unintentional vehicle movement or inability to avoid obstacles, which could have led to a crash or injury. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes, the truck was taken to an authorized dealer for assessment, and the issue was confirmed. Diagnostic tests found trouble codes starting with "U", which typically indicate a communication or control module fault within the vehicle’s network. The codes provided from the dealer are U0159, U0140, U0100, U0137, U0102, U10121, and U0101. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -The issue has been inspected and documented by the dealership. There is no indication that police or insurance representatives have inspected it at this time, but the incident and diagnostics are recorded in the dealer’s service records. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -Yes, a warning message "Service Shifter" appeared on the dashboard. This message coincided with the shutdown of the parking and collision systems. These symptoms appeared suddenly and without prior warning during regular vehicle operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662813May 23, 2025
SEAT BELTS
The contact owns a 2021 Ram 1500. The contact stated while the vehicle was parked, while attempting to fasten the front passenger’s and driver’s side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer and the contact was informed that VIN was not under recall, and no assistance could be provided with the diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer informed the contact that the VIN was not under recall. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662518May 22, 2025
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ENGINE
The contact owns a 2017 RAM 1500. The contact stated that upon starting the vehicle, the check engine, ABS, and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired, and the contact was advised to contact a dealer for repairs. An unknown dealer was contacted and informed the contact that the parts were on backorder. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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