Porsche Macan Complaints (2017)

71 consumer complaints on file.

#11764383September 15, 2026
FUEL/PROPULSION SYSTEM
My vehicle is currently leaking raw gasoline and active smoke is coming out from the fuel pump assembly directly beneath the rear passenger seat. This is the exact, identical catastrophic failure mechanism outlined in federal safety recalls NHTSA Campaign 20V077000 (Recall ALA2) and 17V-289 (Recall AH06).My vehicle is completely undrivable and constitutes an immediate fire hazard. While a local dealer stated my specific VIN is not currently showing on their active recall database, this is an identical manifestation of the fuel filter flange cracking defect. as this vehicle constitutes a severe risk to life and property.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763502September 10, 2026
EXTERIOR LIGHTING
Headlight casing is cracked throughout. Micro cracks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761351September 1, 2026
FUEL/PROPULSION SYSTEM
Fuel smell filling the cabin due to cracked fuel pump. Likely associated with fuel pump cover recall notice (recall code AH06) Dealerships refused coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752140July 22, 2026
ENGINE
My 2017 Porsche Macan has a Timing Chain Cover Bolt Failure which has caused leaking oil and may lead to total loss of oil and engine failure. This is a known documented design and manufacturing defect affecting the 3.0L and 3.6L engines. The manufacturers original aluminum bolts for the cover suffer from premature failure leading them to break. Porsche has recognized this widespread defect and problem by issuing a technical service bulletin for this issue. Porsche has not issued a recall to fix this problem. I have contacted a Porsche dealer to address this problem but they refused to make the repair without my paying the cost to repair their defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745742June 22, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
this is in regards to NHTSA TSB #ATI-1907. i had this issue repaired by porsche san antonio for over 1k. the problem came back and porsche is trying to charge me again saying there is a design flaw they are aware of but cannot perform work under warranty. This is very unfair and makes me think that everytime it rains i cant drive my car because ill have to spend another 1k for a rear camera and parking sensor fail. I hope i can get any kind of help or visibility on this problem. It is not only unsafe, but porsche as a brand has such bad customer service and no one wants to help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698028November 6, 2025
FUEL/PROPULSION SYSTEM
I am submitting this complaint regarding a known safety issue affecting my vehicle. I own a 2017 Porsche [2017 Macan GTS ], and I recently discovered that the fuel pump flange on my car has developed cracks, causing a noticeable fuel odor and potential fuel leakage. This component matches the description of the part listed under NHTSA Recall No. 17V-289 (Porsche Campaign AH06), which addresses the same defect. However, when I contacted Porsche and checked my VIN, I was informed that my vehicle is not included in the recall, despite exhibiting the exact failure described in the recall documentation. This situation raises serious safety concerns, as fuel leaks pose a significant fire hazard. I respectfully request that NHTSA investigate why vehicles experiencing the same defect are being excluded from the recall and ensure Porsche extends coverage to all affected vehicles. I am happy to provide photos, repair invoices, and inspection reports upon request. Thank you for your attention to this important safety matter. Recall Overview The recall campaign is identified as NHTSA Campaign No. 17V-289 (also known internally by Porsche as AH06). NHTSA +2 RepairPal.com +2 Affected vehicles: 2015-2017 Macan S and Macan Turbo, and 2017 Macan, Macan Turbo (with Performance Package), and Macan GTS. Asbury Auto +2 NHTSA +2 Issue: The fuel-pump filter-flange may develop fine hairline cracks due to aging/oxidation and internal pressure, which can allow fuel seepage. Fuel leakage in presence of an ignition source increases fire risk. NHTSA +1 Remedy: Dealers will inspect the flange. If cracked, it will be replaced. If not cracked, a protective film will be applied to the flange to prevent external damage. This work is free of charge. RepairPal.com +1 Date of notice: June 13, 2017 for this recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695816October 27, 2025
EXTERIOR LIGHTING
Headlight severe crazing/crackle and DLR module failure. Both Porsche NA and extended warranty fail to cover or take responsibility for this poorly mfr’d part that is dangerous as it limits visibility as well as others seeing you. I want Porsche NA to own up to this hazardous parts failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673593July 15, 2025
POWER TRAIN, SERVICE BRAKES, AIR BAGS
I was sold a vehicle with the incorrect front brakes, an open recall on airbag and bad transfer case all looked at and confirmed by a dealer .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658397May 2, 2025
ENGINE
The contact owns a 2017 Porsche Macan S. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode and then lost motive power, with several unknown warning lights illuminated. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654627April 14, 2025
ENGINE
Porsche is making use of aluminum fasteners for important engine components. These fasteners are substandard for the service. At 100,000 miles, two of the bolts for the timing chain cover simply broke in half during normal service, resulting in a substantial oil leak and an expensive repair (about $3000). At 120,000 miles, one of the bolts for the valve cover also simply broke in half, resulting in another oil leak and a repair bill of about $1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628935December 4, 2024
AIR BAGS
On [XXX] at around 6pm the AIRBAG light displayed in instrument cluster and remained steady after vehicle was placed in motion. I called my nearest service dealer at Porsche Carlsbad and they ran a vehicle diagnosis using their scanning tool. The finding was that the Front Passenger Seat Occupancy Sensor / Module was defective and needs replacement. The dealer also said that a recall had been issued (for which my vehicle's VIN was not listed). I called Porsche Company North America and they said my VIN was not part of that campaign to fix this issue, but I feel that this recall related to vehicle safety should have included my vehicle since it was within the make/model/year and trim of those included in the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622379October 28, 2024
POWER TRAIN
Porsche Macan has known transfer case problem. Should be recalled. I have a 2017 Macan with 15,000 miles and transfer case bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612699September 4, 2024
AIR BAGS, UNKNOWN OR OTHER
Not in a crash, but the leather on the dashboard is peeling off and airbags may not deploy properly because of it. I think this is a safety concern if not addressed early. Leather on dashboard is peeling off due to poor manufacturing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604247July 24, 2024
FUEL/PROPULSION SYSTEM
The fuel flange failed causing gas to leak from the vehicle and subsequent fumes from the gasoline leaking. The part was recalled by Porsche and repaired, however Porsche was not able to tell me when the repair was done, what was done nor where it was done. I paid out of pocket for the same failure to be fixed, meaning their previous covered repair either was never completed, or Porsche's solution was put a band-aid on the problem instead of a complete fix. Keep in mind, the car was parked in my garage that filled with the stench of gas (which explodes in high pressure or a spark). I have paid for the repair and it still smells of gas. This is a safety issue of possible fire/explosion due to fumes/gas that leaks due to a failure of the flange.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593388June 10, 2024
POWER TRAIN
When reversing the transfer case has failed causing it to lurch uncontrollably. also when driving at slow speeds in first gear it stumbles causing erratic driving. This has failed on a number of cars and the extended warranty is not long enough to cover cars that are always failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589831May 21, 2024
FUEL/PROPULSION SYSTEM
Fuel pump flange crack. It was a recall for 2015-2018 base model. My car is currently leaking fuel from that area
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587920May 9, 2024
AIR BAGS
The front passenger seat occupancy sensor mat degraded and fails to detect a passenger in the front seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587926May 9, 2024
AIR BAGS
The contact owns a 2017 Porsche Macan Turbo. The contact stated that while driving at an undisclosed speed, the front passenger’s side air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front passenger occupancy sensor. The contact was informed that the front passenger’s side occupancy sensor needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V131000 (Air Bags) however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577431March 14, 2024
AIR BAGS, ENGINE
airbag light comes on and off intermittently I am aware there were some problems with the airbag sensor that year and recalls for other models, not my vin, I have called and confirmed there are none for mine. seems to act up more after or while I have a passenger so I suspect (almost positive) this is for the passenger airbag. also when I have a passenger the amber indicator that says airbag on off will randomly switch to off and I'll get the dash light. this makes me think its the airbag weight sensor pad that deteriorates easily that other cars had a recall for but not mine. no water was spilled on the seat before it started acting up the way it has been. as well, the engine motor mounts have a tendency to break fairly easily and fast causing vibrations and possible safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560164December 14, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Porsche Macan GTS. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. After a visual inspection of the fuel system, the contact became aware that the fuel pump flange was cracked, causing a fuel leak. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump flange. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) and 17V289000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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