Pontiac Torrent Complaints

625 consumer complaints on file.

#11131791September 26, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
THE PASSENGER SIDE AIRBAG SENSOR DOESN'T WORK. IT DOESN'T RECONIZE THE DIFFERENCE BETWEEN A CHILD AND AN ADULT. THIS HAPPENS WHEATHER MOVING OR SITTING STILL. THIS HAS BEEN MESSED UP FOR A LONG TIME. IT DOESN'T MATTER WHERE ITS PARKED, OR ON ANY TYPE STREET. I'VE HAD IT CHECKED AND THE REPAIR MAN SAID HE DIDN'T HAVE ANY IDEA WHAT WAS WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131797September 26, 2018
STRUCTURE:BODY
THE PAINT BEGAN FALLING OFF 2 YEARS AGO. I WAS GOING DOWN THE ROAD AND HEARD A POP, IT SLIDE RIGHT OFF MY TORRENT. IT CONTINUES TO PEEL DOWN THE BACK WINDOWS ON BOTH SIDES AND ALONG AND AROUND THE DOORS AND CARGO RACK. IT LOOKS LIKE THE CAR IS FALLING APART AND RUST HAS SET IN ON THE AREAS THAT HAVE LOST PAINT. I'M DISCOURAGED TO THE POINT I DON'T EVEN CARE IF I CLEAN IT OR NOT BECAUSE IT LOOKS LIKE TRASH! IF A CAR IS BEHIND ME, I WORRY THAT A CHUNK OF PAINT IS GOING TO HIT THEIR WINDSHIELD AND CASE A WRECK. THIS PAINT JOB WAS NOT DONE CORRECTLY. I SUSPECT THE ADHISIVE WASN'T APPLIED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128794September 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING 60 MPH, THE ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED AND EXHIBITED THE SAME SYMPTOMS AS UNKNOWN NHTSA ID NUMBER: 10573465. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128115September 7, 2018
ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC GAUGES ON THE INSTRUMENT CLUSTER AND INTERIOR LIGHTING SUDDENLY TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELHART GMC, 822 CHICAGO DR., HOLLAND MI) WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121229August 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE STABILITY, TRACTION CONTROL, AND ABS WARNING INDICATORS KEPT RANDOMLY FLASHING. IN ADDITION, WHILE THE CRUISE CONTROL WAS ENGAGED AND TRAVELING ON BUMPY ROADS, THE CRUISE CONTROL FAILED AND THE VEHICLE DECELERATED TO THE POINT OF POTENTIALLY STALLING. AN INDEPENDENT MECHANIC REPLACED THE EXHAUST GAS RECIRCULATION VALVE TWICE; HOWEVER, THE FAILURES CONTINUED. ALSO, THE DIAGNOSTIC TROUBLE CODES FAILED TO ILLUMINATE, AT TIMES, DURING THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120790August 18, 2018
FUEL/PROPULSION SYSTEM
RECENTLY NOTICED A SMELL OF GASOLINE COMING FROM THE VEHICLE. NOTICED IT ON THE OUTSIDE OF THE VEHICLE AT FIRST BUT NOW CAN SMELL IT ON THE INSIDE AS WELL. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR JUST SITTING. SMELL IS COMING FROM REAR OF CAR CLOSE TO GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120463August 16, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT NOTICED A STRONG ODOR OF FUEL INSIDE THE CABIN. THE FAILURE STARTED APPROXIMATELY 21 DAYS AGO WHEN THE CONTACT NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118864August 9, 2018
FUEL/PROPULSION SYSTEM
THERE WAS A VIVID GASOLINE SMELL INSIDE THE VEHICLE AND ON THE OUTSIDE RIGHT REAR BY THE GAS TANK, TOOK IT TO A MECHANIC COME TO FIND OUT IT WAS WAS THE RETURN PORT ON THE FUEL PUMP MODULE THAT HAD CRACKED, WHICH IS VERY DANGEROUS BECAUSE I WAS DRIVING THE VEHICLE AND A NICE PART FOR MY BRAKES OR ANYWHERE COULD HAVE CAUSED A FIRE. I FIND OUT THAT THERE IS A RECALL ON THE PLASTIC SUPPLIER RETURN PORT SO I HAD MY MECHANIC SAVE MY PART ON MY VEHICLE AND IT IS DOCUMENTED THAT THIS IS THE ACTUAL PART THAT IS ON RECALL FROM OTHER 2007 PONTIAC TORRENT THIS IS A DANGEROUS SITUATION AND I BELIEVE IT NEEDS ATTENTION BEFORE SOMEONE GETS HURT OR KILLED BUY AN EXPLOSION OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118484August 8, 2018
STRUCTURE:BODY
THE CAR WAS IN MOTION ON A CITY STREET WHEN IT BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111828July 17, 2018
STRUCTURE:BODY
PAINT IS "FLAKING" OFF THE AREA ABOVE REAR PASSENGER DOOR, JUST BELOW THE ROOF. NOTICED THIS PROBLEM JUNE 30, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105309July 3, 2018
VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING 50 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE VEHICLE STARTED TO DECELERATE. IN ADDITION, A BURNING ODOR WAS EMITTED THROUGH THE AIR VENTS. WHEN THE VEHICLE WAS PARKED, SMOKE WAS SEEN COMING FRONT THE FRONT DRIVER'S SIDE TIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11104596June 28, 2018
UNKNOWN OR OTHER
CANNOT REMOVE IGNITION KEY WHEN CAR IS PARKED WITH SHIFTER IN PARK POSITION. KEY CAN GO NO FURTHER THAN ACCESSORIES. AFTER WAITING SEVERAL MINUTES KEY IS EVENTUALLY RELEASED. THIS SEVERAL MINUTE DELAY COMPELS ME TO SOMETIME WALK AWAY WITH THE KEY IN THE ACCESSORIES POSITION AND THE CAR UNLOCKED. I HAVE REPLACED THE IGNITION KEY CYLINDER WHICH WAS NO HELP. THIS HAS BEEN HAPPENING FOR THE LAST YEAR AND A HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104279June 27, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE OPERATING THE VEHICLE, THE HEATER FAILED TO PRODUCE HOT AIR AND THE WINDOWS FAILED TO DEFROST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER BLEND DOOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (LANCE BUICK GMC, 2 CHAUNCY ST, MANSFIELD, MA) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILALBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101838June 14, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL KNOCKING SOUND AND VARIOUS WARNING INDICATORS ILLUMINATED. THE ABNORMAL NOISE RECURRED WHILE DRIVING 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099211June 1, 2018
STRUCTURE:BODY
DRIVERS SIDE AIRBAG DASH COVER CRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084320April 10, 2018
FUEL/PROPULSION SYSTEM
WHEN FILLING UP CAR WITH GAS, GAS WAS PROFUSELY LEAKING FROM THE BOTTOM OF THE CAR. TOOK IT TO A MECHANIC WHO REPLACED THE FUEL PUMP 6 MONTHS PRIOR. WAS TOLD THAT THERE WAS A DEFECT IN THE FUEL NECK AND PONTIAC IS AWARE OF THE ISSUE, AND HAS A NEW 'KIT' THAT CAN BE INSTALLED ON CARS TO FIX THE PROBLEM. HOWEVER, I WAS TOLD IT WAS NOT COVERED BY ANY WARRANTY. OUT OF POCKET REPAIR COST IS $670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084323April 10, 2018
FUEL/PROPULSION SYSTEM
YEARS AGO WE STARTED SMELLING GASOLINE AROUND THE VEHICLE, WE ASSUMED THAT WAS NORMAL, BUT TWO MONTHS AGO THE ODOR STARTED SMELLING EVEN INSIDE THE CAR CAUSING US HEADACHES. I CHECKED UNDER THE HOOD, I FOUND NOTHING; LATER I DECIDED TO INSPECT UNDER THE CAR. IT WAS THEN THAT I NOTICED FUEL WAS COMING OUT FROM THE UPPER SIDE OF THE TANK FUEL DOWN INTO THE WIRING CONNECTORS, WHICH WERE SOAKED IN FUEL. AT THIS POINT I HAVE STOPPED DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083150April 3, 2018
AIR BAGS
AIR BAG WARNING LIGHT CAME ON. TOOK TO THE LOCAL GM DEALER. THEY STATED THE "PASSENGER PRESENCE MODULE" WAS SHORTING OUT. DEALER STATED THE AIRBAGS MAY NOT INFLATE WITH THE PROBLEM. DEALER STATED THE PONTIAC TORRENT HAD A RECALL ON THE 2006 THRU 2008 TORRENT FOR THE PROBLEM BUT NOT THE 2009. DEALER CHARGED $798.33 TO REPLACE THE MODULE. THIS ITEM SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082144March 30, 2018
STEERING
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE ATTEMPTING TO MAKE A RIGHT TURN OUT OF THE DRIVEWAY, THE STEERING ABILITY SEIZED. ALSO, THE STABILITY CONTROL SYSTEM WARNING INDICATOR BEGAN FLASHING AND A WARNING CHIME SOUNDED. THE CONTACT CONTINUED DRIVING APPROXIMATELY A HALF MILE DOWN THE ROAD. THE CONTACT TURNED INTO A PARKING LOT AND NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT TURNED OFF THE VEHICLE AND WAITED APPROXIMATELY THREE HOURS. WHEN THE VEHICLE WAS RESTARTED, THE STEERING WHEEL SEIZED AGAIN AFTER TWO MINUTES. THE VEHICLE WAS DRIVEN TO PINCHER WILLIAMS CHEVROLET/PONTIAC IN LONDON, KENTUCKY WHERE IT WAS DIAGNOSED THAT THE STABILITY CONTROL SYSTEM FAILED. THE REPLACEMENT PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078655March 12, 2018
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE ELECTRONIC LEVER ON THE HATCH FAILED TO FUNCTION PROPERLY; THEREFORE, THE HATCH WAS UNABLE TO BE OPENED BECAUSE THERE WAS NO MANUAL FUNCTION. ON STAR WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT TO CHECK THE OWNER'S MANUAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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